Yesenia is awesome. Great place to rent
Yisenia very professional and informative I was in and out in a very short time!!!!’
I'm a long time customer if this facility. I have always had good experience with this facility. Yesenia us fantastic as always
Yesenia si amazing. love her!!!
Great service
clean facility
I was sooo happy to see Byrd was back
Colton was very helpful in our phone call.
Colton and Yesenia are awesome
Yesenia es muy excepcional
With so many options for storage, Public Storage stands apart with property managers as kind and understanding as Yesenia.
Con tantas opciones para almacenar, Public Storage esta aparte con agentes de propiedad tan gentiles y comprensivos como Yesenia.
I really appreciate Bryd and his customer service. He was patient and went above today a real angel. Phenomenal customer service. I will recommend this location if he is the manager onsite .
On fonem, It was tuff renting here and I feel so welcomed, Yesenia the PM was a great help too, would rent again 🔥🔥🔥
This location is awesome.Miss Yesenia is wonderful.
I’m a long time customer and Yesenia is wonderful.it helps that she is beautiful too.
Great service from beautiful miss yesenia
Yesenia is a genuinely a nice person and bilingual which is a plus for me!
Muy buen lugar y Yesenia muy amable
Great service. Thank you yesenia
Customer service is outstanding at this location. Beautiful Yesenia on point as always.
Yesenia is an amazing person. I highly recommend her. She is so pretty tooo.
Yesenia is awesome !!! I would recommend this facility to family and friends ..
Excelente servicio de Yesenia. Muy Linda persona
Great customer service by PM Yesenia. Beautiful girl and beautiful smile
Yesenia is excellent. No hassle,no fuss.
Yesenia was so much help. She is a very brautiful person who is in tune with her customers. She made tge process so easy
Yesenia es muy atenta y servicial
I give public storage and her amazing attendant Yesenia 5 ⭐⭐⭐⭐⭐ she help me and took care of my storage unit thank you very much for your help I greatly appreciated
Great service and beautiful employee
Outstanding customer service!!!! Yesenia attentiveness and professional strive to give the best experience to the customer. Without a doubt 5-star 10 out of 10!!!!!
The customer service outstanding and very attentive to customer needs and expectations. Yesenia went above and beyond to help and make sure the process went smoothly.
Love the customer service 👌
Awesome customer service from Yesenia she is always very helpful and friendly recommend coming here and asking for her you won’t regret it !
Yesenia is the amazing person that I have ever had the pleasure of meeting. She has excellent work ethics. Yesenia is also very beautiful inside and out.
Yesenia is wonderful and always so helpful
Thank you Mr Byrd so helpful. Great guy
Very clean facility and an incredibly nice and friendly staff. Yesenia in the front office was very helpful.
Yesenia is a wonderful person.
Este lugar es muy bueno. Yesenia es maravillosa
Gave 2 stars since the onsite manager really tries.
Year and a half renter for business purposes.
The corporation that owns the facility, not so stellar.
1. Numerous times auto-pay was mysteriously deactivated (I'm the only one with access to the account) causing undue effort to get the situation corrected.
2. Two rate hikes within one calendar year. The chat representative was blasé with an "It is what it is" demeanor. As a side note on this point, the representative had a canned response that insultingly advised to consider was the space being used appropriately and could it potentially be down size. The unsolicited business guidance was definitely a direct affront to one's intelligence. It's awesome that Public Storage knows our business better than we do ourselves!...not so much.
3. All in all, a very difficult corporation to communicate and deal with. Granted, the bulk of their business is transient in nature but one might think aligning with a corporate business instead of a small single proprietorship storage facility might add an element that supports potential longer term rental revenue. It is not valued, period.
Do your research and think twice about using any of this organization's storage locations.
This place is very good and Pm Yesenia is amazing. I will keep coming back as a customer.
Yesenia is an awesome employee
Yesenia es una persona muy especial. Ella siempre me ayuda a traducir.
Byrd is great. Very helpful and informative.
Great customer service by yesenia
Great Public Storage! Mr. Byrd and Ms. Yesenia Excellent, First Class Service. She makes my life beautiful and organized!!!
Yesenia is always great.,always smiling and her attitude neverchanged.
Yesenia is very excellent
Byrd is the best also yesena is wonderful
Yesenia is very attentive and professional
The attendant was nice. They didn't have large climate control units, only needed a small 5x5 for now, but said they hold one for me once one came available when I was ready to rent one.
I had a pleasant experience and staff was very nice especially Yesenia.
The staff was very very helpful but Yesenia made the whole experience more welcoming.
Yesenia is so helpful and making a payment here is so easy
Yesenia helped me out with my storage and coming I'm very grateful. I'm very happy with this location.
Yesenia is an amazing person! Great attitude and always has a smile on her face ,ready to help. Ill always recommend this place to everyone i know!
Miss Yesenia is a great employee. Great location
Can someone tell me the business hours for this location? We have showed up at 1pm twice at 8am today and it is always closed. We waited along with other customers in the parking lot for approx. 20 minutes and no one showed up. They do not answer the phone, location manager does not answer the phone but they take their payment every month. I am just trying to speak to someone to vacate my unit. This location used to be good a couple years ago but has been terrible recently. Will never recommend again.
I had a wonderful experience with Yesenia, she was very helpful, knowledgeable, accommodating and convenient! Wonderful Person with a great attitude!
Ms. Yesenia is absolutely fantastic when it comes to customer service. She always goes above and beyond to assist me with any questions I may have and helps me with everything I need.
Friendly staff, and the manager is willing to work with you always.
Great customer service Ms.Yesenia was amazing and very helpful!
Yesenia is an excellent and property is very clean. Happy Fourth yall
Thanks for the help Byrd good guy here
Yesenia es muy amable y nos ayudó y nos aconsejó cuál storage era mejor para mi,la recomiendo mucho a la hora de buscar el storage que necesita.
Yesenia is awesome,very professional
Yesenia es una persona muy amable la felicito por muy buena persona muy responsable en su trabajo
Muy buen servicio del personal gracias a Yesenia por su ayudar
Muy buena experiencia con este lugar. Yesenia es muy amable
Byrd was amazing . He is so patient and kind . Thanks for all your helpful insight on renting a storage. Keep up the great work
Chris Byrd is very helpful
I came in today and Christopher Byrd helped me find a nice unit and when i say he is the most friendliest person i ever met his took his time and told what i needed to know about owning a unit thank you!!
He was very good helping me out nice
Byrd was great thanks for the help
Yesenia is such a lovely woman, great person. Hovering from public storage hiring her.
I have been a long time customer of this facility I'm I'm still happy. Yesenia is awesome
Byrd was great. I like him great guy
With great property managers such as Yesenia, it’s no wonder this is a great place to go to for storing
Con gerentes como Yesenia, no cabe duda
que es el lugar ideal para guardar cosas
Staff was really helpful and nice and a good conversation
The manager of this property is amazing! Since my first time on property Ms. Yesenia was very caring and understanding! Chose this property!!!!
Yesenia very nice very helpful
Yesenia es muy amigable y me ayuda mucho
Yesenia you are a wonderful person ❤️
Staff was Very helpful and quick with service
The most efficient property in the area. I've experienced the most professional service from Yesenia and Byrd (property managers). The cleanest property compared to others in the area. I've always seen Yesenia consistently maintaining this property to standard. I will recommend this facility to friends and family. Thanks Ysenia and Byrd. Pastor C.
Buen servicio muy rápido y eficiente
Cynthia has been very helpful and she provided top notch customer service for our storage needs. Thank you, Cynthia!
Great customer service!🫶🏻❤️
Yessenia provided a great customer service really appreciated her service!!!
Yesenia, I have been at this location for 6 years she has great customer service every time we need an issue she goes and above and beyond to help us get our issue resolved!!!
My experience with Cynthia was very helpful. She was very precise with my needs.
Always a pleaseure Yesenia
The ladies in the front desk were very helpful. Office was clean. Great experience.
I'm a long time customer and it's a pleasure to do business with Public storage and Yesenia and Cynthia
Best Place Ever🤝 Timely In Very Efficient
Yessisa and Cynthia did an excellent job , great customer service.
Best service ever ladies were great
Yesenia is an awesome employee
Yessisa and Cynthia are great
Muy buen servicio. Yesenia es muy amable
A great Customer service
Yesenia and Bird give me a really nice service
Thank you!!
Yesenia is a wonderful employee and property is very clean.
Yesenia thank you for everything. You are the most awesomest person I have met.
Yesenia is a wonderful employee and human being overall. Always a pleasure my dear
I am a long time customer and I needed help in reducing cost. I came in and group effort of Mr. Craig, Ms. Cynthia, and Ms. Yesenca listened to my concerns and assisted me and my family with my storage concerns. FIVE-STAR SERVICE!
This facility is outstanding!! Staff is amazing really works with you always pleasant to visit.
Mr. David, your employee, Ms. Jesse deserves a raise, she is so sweet, professional and respectful. She is truly one of your valued employees. She is a keeper, so please, please keep her. She is truly a keeper. You should be so proud, and honored to have such an outstanding, worthy and gracious employee as Ms. Yesenia.
Yesenia is a great employee and property is very clean
Awesome customer service!
Rep Byrd was very helpful in getting me squared away with my unit. Rep was prompt and efficient.
If I could give them, no stars, I would. I have my stuff in their unit for less than three weeks. They didn’t inform me that they had a rat infestation. I’ve been trying to get in touch with the property manager for two months now because they only want to offer me $250 for a couple thousand dollars worth of items that their rats chew through and left rat droppings on, I’m waiting or I will be going to the new station because this is disgusting. We trust y’all with our items while we’re waiting and nobody seems to care y’all say y’all caring your voicemail, but no one gets back to you they don’t obviously They they don’t tell you they have rats, of course, crawling on top of storage units
Yesenia is an awesome manager.
Ms Cynthia was very helpful and very nice, she helped me get my storage unit with no problems definitely will get my business again!!!
Great safe place to keep your stuff, excellent customer service from the ladies in the front desk Yesenia and Cynthia, very helpful and always there to answer your calls and assist when needed. Thank you for the great experience, highly recommended
I have been with their facility for the longest and I love how amazing the customer service is there Ms.Yesenia is amazing! Love how she is always showing positivity and always there for help!
If you need a unit this is the place to come,great customer service and lovely Yesenia.
Thank you Yesenia for all the help , calling me to remind me about my stuff I really appreciate it ❤️❤️❤️❤️❤️
I have been working with this facility for about a year now. This location has exceptional customer service. Ms. Yesenia is awesome! She always makes herself available for any questions or concerns we have when it comes to our reservations. She is committed to providing the best help she possibly can and always has the best attitude regardless of how many times we call. Thank you for being so great Yesenia.
It is always a pleasure to work with Yesenia she is the best. Thank you so much for all you do.
Manager was very helpful.
Major Rat infestation, do not , I repeat DO NOT store your belongings at this Place. You might have to put 2-3 cats if not a whole litter for all the RATS at this place.
WhatsApp a gratis place to store. yesenia is awesome
Repair work going on.. hopefully get it done soon… good spot for storage
Yesenia is awesome and pretty
Great service by Yesenia and Yessely
Son personas súper amable y te ayudan en todo el proceso renta del storage estoy muy contento tengo 2 meses y muy limplos
My dad got mold on all his furniture, there is always someone never there when we go! I don’t like that location at all!
I love to visit every Saturday and Sunday Broadway Flemarket lots of smiling faces Owner very Professional Come and check it out
Yessely was great at helping me
Mejor experiencia no pude haber tenido con Yesenia. Su amabilidad y cortesia solo pueden ser superadas por su gentileza y paciencia al atendernos cuando buscamos un lugar donde almazenar nuestras cosas.
Great service! I was in and out in no time. Thank you guys for the help storing my belongings ❤️ everyone was so friendly and it was nice to be greeted with that level of kindness!
im si hapoy i rented at this location,yesenia is the sweetest person i have ever encouter..home run by public storage in hiring her.
pajaro yEsenia we’re gray help in quick really affordable storage highly recommend them.
Este lugar es muy bueno y Yesenia es muy amable
Wonderful experience,Yesenia is a very good person. Helped me so much.
Great customer by Yesenia. Yesenia you are beautiful person inside and out.
Yesenia you are a wonderful person. Thank you so much,lovely lady.
Great service by worker. Mr.Byrd. Went in store with my mother today and she had 100 of questions. Mr. Byrd answer all the questions and smiled and very nice and not once did he try to rush us or anything.
We need more workers like Mr.Byrd. Great worker and employee
Yesenia you are awesome,I like you alot
Yesenia is the nicest customer service representative and very pretty with a beautiful smile. Majes me with to deal with ger inky
Great customer service!! Great deal!! Nice and clean facility !!
YESENIA'S MANAGEMENT TEAM WHICH INCLUDES BYRD @ GLENVITA ARE THE MOST PROFESSIONAL. EASIEST MOVE IN EVER. THANKS!! MR. CLARKE
Jessa , (hope I pronounce her name right) was very helpful, found the right unit for me for a good price, thanks again 👍
Yesenia is a wonderful employee. I'm very happy with the service.
This was the smoothest transaction that I had ever experienced. Yesenia is an awesome person and employee. She’s a sweetheart and very emphatic.
Grear location,great service. Yesenia si an awesome employee.
Esta locación es muy bueno. La recomiendo
Yesenia/the staff was very nice when I moved in. The facility itself is not so great. There was strong mothball smell when I moved in which I attributed to someone’s unit. When I moved out there were roaches crawling on my new/unused furniture, in my unit and on the wall outside of the unit. I never had to deal with roaches in any other indoor storage facility. There was also a strong, foul mildew odor throughout the indoor facility. The staff tried its best to reduce the odor by sanitizing the facility but the scent was very overpowering. Overall staff is great but the facility needs work for the price that is being charged.
Great rates. Yesenia is the best!
Miss Jessie is a true gem. She's an old school. Traditionalist and it comes to customer service and understanding. She's not like some of these new younger generation that act like you're doing them a favor. Will you come to their location. She helped me out. Transitioning with my storage and my storage unit. She was patient understanding and empathetic to my situation. I can appreciate the old school touch in this new school microwave society. If you want to go to a storage unit, she is definitely a person who could take care of you. I give her customer service a 10 stars if I could
Yesenia is the one to talk to. She goes above and beyond for her customer's.
I highly recommend this place,service and facilities are top notch. But I want to really give Yessenia props, she is awesome and very sweet.
Yesenia is a very great and helpful person to always work with! She understands life situations, and helps you as much as she possibly can! She has a great attitude and everytime I’ve come in to make a payment or even called over the phone she has been nothing but more than helpful and gracious with my time! Get your storage unit for here! Great customer service tops everything!
This was the best experience I ever had with a storage place. It was great Customer service it was neat an clean an fast processing. I will continue to do business here Miss yesi is awesome by the way.
Amazing customer service and Great storage 👌
Yesenia es un gran empleada
I have been a long time customer, and I’m really please with their service and maintenance and specially Yesenia at the front desk, she’s my life savior.
Thank you Byrd for your great service and friendliness!
Yesenia and Byrd are an awesome team. This place is very clean and customer service is outstanding.
I believe his name is Mr bird great guy he help mywife and i out the other day all smiles over here
Yesenia Platero is always very helpful and provides excellent customer service.
Byrd was great thank for the help
Welcomed with smiling faces and positive attitudes .
I was having a horrible day but your employees brightened my day with their humor..very professional.
Wish we had more people like this..
What a blessing.
Came in to look at a storage and your employee byrd was so helpful. He was so knowledgeable in my storage needs and made my experience awesome . Thanks again byrd your a great asset to the public storage company
Thank you Yesenia! You are the BEST!! I arrived 5 minutes before closing to pay for a unit. Instead of telling me to come back tomorrow, she took my payment and allowed me to put a lock on my unit. Thank you thank you thank you!
Mr Byrd thanks for the help very good guy all smiles over here
Jesenia always take care of my uncle and I and we are always happy with the service any questions we may have or paperwork we need she always provides , so thank you so much ❤️
Yesenia is an eloquently plausible person. She is an immaculate worker and her performance is outstanding. It is always a pleasure to arrive at this property and be greeted by her. They definitely make it smooth and easy to complete any objectives during my visit.
Yesenia is a wonderful person
Ease of leasing process- a bit wonky to say the least but, that is on the corp side and the way they’ve structured the website process.
Locking system for bays- definitely poor. The cylinder type mechanism is not a good choice. I speak from lock industry perspective.
Local management- what earned this location 5 stars. Extremely personable and helpful.
If you ever need a storage in the Houston area, no matter where you live, come to the Glenvista location. Yesenia will take good care of you.
Mr byrd was great had me laughing all day
Yessenia from this location is the best! She has been very patient with me and my late payments,she still greats me with the same bright smile and attitude just like at the very beginning and just like if I am a brand new paying customer. I really appreciate her it has made this experience so much easier by having her to speak with each month for my payments. Thank you for all that you do ! <3
Yesenia has a great customer
Yesenia es una persona amable y muy trabajadora.
I Just moved diwn from California and was directed to this location. Im very happy that i did,first smily Face i see is Yesenias,she helped me tremendously and made my rental process so easy. Shes a superstar!!
Property is clean and Yessenia is beyond helpful
Mr.Byrd was very helpful i can’t wait to come back
Jennifer was very nice & polite & helpful & friendly I would def recommend this Public Storage to friends & Family I def left there as a satisfied Customer
Yesenia es muy amablemente
Me encanta este lugar. Yesenia es muy bonita y amable
This property and Yesenia are amazing
Yesenia had the best performance of customer service I have ever seen she deserves a raise in my personal opinion
The manager was very helpful and kind! Will continue to do business here
Yesenia is always so friendly with a smile and keeps the property very clean.
I Just want to give my humble opinión about this place and the property manager. What cant Yesenia not do,shes always finding solutions to Any issues that i have. I could go on about her but i huat want to give her props to her and shes very pretty too.
Yesenia is the bestest everything
Yesenia is an awesome employee. Look no further come to public storage.
Very good service and customer service ( byrd took care of me) and they also gave me a very good promotion for my first month
Seems really clean and well kept. Extremely convenient, as well!
Look up Yesenia when u are here. She is one of the friendliest people I have met. She helped me set up my public storage account in an instant. She actively listened to what I wanted and she made amazing recommendations on how to use the public storage facilities. Honestly, I think this is what keeps the customers going back. I will continue to recommend public storage to all my friends cause they are beyond par. However I will recommend Public storage Glenvista more cause I had an amazing experience there. Let's face it, we all need that smiling face after a rough week and honestly I don't think she is paid for her cheery attitude and friendly nature. If public storage deserves 5 stars, then 6 out of the 5 is because of her.
Always a pleasure dealing with yesenia
Miss Yesenia is the sweetest and Profesional worker.always a pleasure.
I went into an extra space and was so frustrated with my experience!! I went to public storage with my mind absolutely flustered and as soon as I entered Yesenia greeted me with warmth and care I absolutely loved renting there and would do so again the future!
Great service! Ms. Yesenia is very sweet and helpful.
As I shopped around today getting quotes, four out of five places being very unpleasant and their customer service skills were below professional quality. This location being the fifth and final call I made and I tell you what, this should have been the first place I called. Jennifer was so much help, super nice and very patient with my questions, and the first to actually offer any deal or special. that’s the go get em attitude a lot of businesses need these days. Kuddos to you Jennifer and thank you for a great customer service 5 star experience I will be in for sure!!!!
Yesenia y byrd son muy amables
Yesenia was awesome!!! Knew her stuff and helped us select the unit we needed!
Este lugar es muy bueno. pregunten por Yesenia
Yesenia us an awesome worker and person.
Yesenia es una persona exce
Latoya was very professional and helpful. Not only did she make my time there fast, she made sure I was familiar with everything before I left.
I love being at this location and yesenia is one hell of an employee
Servicio y atención muy buena, muy buena orientacion, amabilidad. Lo recomiendo.
Jennifer customer service amazing and was so helpful. Highly recommend her for a smooth process.
I love this location. I was vacating and Yesenia helped me downsize.
Yesenia in the office is amazing. She’s very nice, great personality & professional. She helped me pick the right size unit. She’s very knowledgeable.
Yesenia es muy amable. Me encanta esta tienda
Byrd you was great thanks bro very cool guy made me feel lik family
Omg Mr Byrd is so nice great guy keep up the good work
Byrd you was great thanks a lot
Couldn’t get anyone on the phone to assist me with my storage
Hace poco fui al storage y me encuentro con esto me acabo de cambiar y lo que yo guardo en mi storage siempre ando checando que no valla a ver animales y me encuentro con esto con lo que subí en foto ya lo reporte 3 veces y nunca isieron nada y lo peor que las ratas y los ratones es lo más asqueroso que ai
Cesar was excellent… I was having trouble with my unit and he got right to get. He needs a raise, promotion are something🥰
Byrd was great thanks for the help !!
Yesenia es una excelente persona
It was terrible it wasn’t ready they lady that helped me became rude the codes was wrong I had a bigger storage getting a smaller one on Mon move out to new one on fri paid 90 dollars then got another storage bcuz of her and still had to pay more money for 4 /1 /23 72 dollars add that up fyou
Don't bother trying to reserve a unit online. They rent them out from under you even with a confirmed reservation.
Thank you Mr Byrd you made it very easy for me I will tell my friends about you guys
My Byrd very kind and on his toes
Thank you Byrd for the help greatly guy
Great customer service. I believe her name is Yessenia. She was great help. She answered all of my questions. From start to finish she was great. This is the type of people you would want to keep for a long time.
Cesar and Yesenia gave great service very clean property
Thank you Mr Byrd I was just lost until you help me today mad it very easy for me
Omg. My Byrd was so nice he help me out with my unit and walk me to my car very nice young man
I just love Yesenia, she has excellent customer service!! She cares about her customers and it shows. Love her smile!!
Yesenia is the best !
I’ve rented at various public storage facilities , and this is by far the best customer service I have ever received.
I loved my experience at Glenvista. Yesenia was very helpful and kind
I love this location and Yesenia is one of the best property managers! She is very helpful and professional and will always help and her friendly staff is awesome as well!! I recommend this location if you are in the area! Yesenia will definitely help out!
Yesenia always goes above and beyond for her customers.
What a great experience at this location. Yesenia is iff the chart good person.
This storage is very clean, the staff is nice and helpful. The security is a big plus only one way in and one way out and the gate is always locked and closed. I would recommend this storage facility over the others in the area. Yasenia is awesome, always has a good attitude and really cares about her customers and the facility.
Yesenic, provides excellent customer service! She is definitely an asset to the company. It is refreshing to come in contact with her, she is always professional and personable. Glad to be at the location where is working!
Mrs. Yesenia helped me out awhole lot saving my unit, without her help I would’ve lost my belongings. Very sweet, kind and patient, Thank you yesenia! (And she knows my family 😉)
Excellent customer service from the person at the desk with proper explanation
It has been a great experience so far. Yesenia was wonderful at helping me find the right size at the right rate. Great customer service!
Yesenia has excelente customer service. Highly recommend triste location.
Very good service from yessi & mr.bryd
Customer service was awesome with Byrd and Yesenia at the Glenvista location by Monroe
Yesenia is awesome,highly recommend her services
I didn't receive my lock for my storage
Mr Byrd was so nice I thought he was mean he is a sweetheart. Can't wait to see him again
Byrd was great he got me in and out with no problem he is very respectful.
Thank you Mr Byrd for being in the office very polite and respectful
I was so happy byrd was in the store today. Very nice guy.
Mr. Byrd the guy that assisted me with renting my storage unit was extremely helpful and had great customer service skills. 10/10
Always something wrong. Why do they go up in price constantly and never fix anything. The elevator is broken now , so how do I take a load of stuff to my unit that I pay good money for ? I figured Ok I’ll just try and take it up stairs and risk hurting myself but can’t even gain access to those. Wasting my time which is $ .
Horrible Facility. They jack up your rates after move in and the automatic gates to get your moving trucks in and out are always broken. Make sure you check to make sure all gates are working so you don't get stuck inside this narrow facility! The only thing they do right is collect your payment on time.
Muy buen trato,Yesenia es muy amable
Process was very quick and the staff was very friendly. Thank you Ashley.
Update 2022
DO NOT RENT HERE!!! My unit was broken into twice. I didn't have much other than clothes and some large furniture items so I didn't lose anything. I should have moved my stuff after the first break in, all they did was leave a big mess looking for stuff to steal. I think the units adjacent to mine had big losses, how terrible. Do yourself a favor and store your stuff elsewhere.
Excelent customer service from jesenia
Yesenia is wonderful. Im so happy to have found this place
Wow these ladies are amazing! So kind and helpful! They were so knowledgable and made sure I had the exact unit size and location I needed. Yesenia and Victoria were just wonderful!!!
Great service,great location.
Yesenia and military give awesome service.
Yesenia has excellent customer services skills. Her personality shines through the phone as she speak too you about whatever issue you may be having. I called today Thursday, April 28, 2022 about a rate increase from an email I received from public storage she was professional and courteous with great information on how to resolve my issue. Thank you Public Storage for hiring Yesenia and thank you Yesenia for helping me and being you.
I had some questions so I walked into the lobby and Yesenia answered everything. She was so nice and very knowledgeable . Will recommend to my friends and family . Thank you
Me gusta mucho este lugar. Yesenia muy amable.
I don't trust this place, especially with auctions. They posted a picture with certain items and when I went to pick it up it didn't look the same as the photos. Items were missing, the manager said it's normal for the owner to take things. I wonder if she meant the owner of the facility who took the photos or the items? The worker opened the lock that was in placed by them in front of me..so if it was a random break in it would of been signs of force entry but wasn't.
Yes. I'm. So. Happy. MS. Jensen is. Realy. Helped. Me. With. The. Storage. I. Got. Today. She. Has. Great. Customer. Service. And. Always. With. A smile. She. Was. Very. Very. Nice. And. Professional. To. Me. Thank. God. I. Would. Refer. My. Friends. To. Her. Always. Thank. God. And. Thank. U. So. Much. I. Am. A. Regular. Customer. Of. Ya S. Thanks. Again. For. The. Service. MS. Jensen is. Gave. Me
This is my favorite location, Yesenia was excellent, definitely a good experience!
amazing customer service!! everyone is so helpful n professional <3
Mili y Yesenia gracias por todo.
Yesenia was very helpful!
Milly and yesenia are very helpful
I have been renting out my storage some time now and haven`t had any issues. Millie & Yesenia have always been super helpful with any questions or concerns I have.
If u could put no star that would be good
Yesenia siempre es muy amable.
I don’t even know how this place has a 4.7 rating!! It has to be people creating fake accounts or people within this company to hype up their needs. Like most of us I relied on reviews to store my stuff…after a month they broke into my storage and took most of stuff including bras and USED underwear…. Then I found out this was repetitive for this place.. I came across multiple tenants were this same issue had came across for MONTHS after my stuff was stolen!! broken locks, even broken walls to get into tenants things and management from a well known establishment like this one cant even get security for a service your customers pay for?!?! And some how no employee knew how or when. Yeah right!! It’s definitely an INSIDE JOB. Don’t throw your money into the hands of the thief!! Sadly I was a victim after a few weeks.. We all work hard for our stuff.. And of course customer service it’s going to be good, they are the ones who are in! Of course they are going to be sorry. No apology will get your items back. For an extra couple bucks take it to a place where your things will be safe… stay away from this place.