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Public Storage Self-Storage Units at 12670 Veterans Memorial Drive, Houston, TX
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 42/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 42 /mo $ 56Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 62/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 62 /mo $ 82Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 92/mo
Medium 7.5'x10'- Inside unit
- 1st Floor
$ 92 /mo $ 122Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 100/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 100 /mo $ 133Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 114/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 114 /mo $ 152Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 140/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 140 /mo $ 187Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 145/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 145 /mo $ 193Best Price Label+ one-time $29 admin fee
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20'x40'Online only price$ 472/mo
Large 20'x40'- Outside unit
- Drive-up access
$ 472 /mo $ 629Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Houston
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Self Storage in Northwest Houston Near Beltway 8
This Public Storage in northwest Houston near Beltway 8, Interstate 45 and Highway 249 is located on the east side of Veterans Memorial Drive between Bammel North Houston Road and Richey Road.
With a variety of cheap self storage units on site, this facility offers indoor storage units, as well as outdoor storage units. Moving and packing supplies, including tape, boxes and bubble wrap, are sold in the rental office, and this location is open 7 days a week.
A manager also lives on site for additional customer service needs.
Flanked by two of the largest shopping malls in the area, if a big day at Willowbrook Mall or Greenspoint Mall means tons of new stuff for the house, but nowhere to put it, a 5x5 or 10x10 unit at this location is a great way to declutter the home and store old boxes and furniture away.
Businesses – small and large – along Cypress Creek Parkway can use a 10x20 to store extra office supplies and equipment to free up some much needed space, and families near Klein Forest High School who might be outgrowing their own space can store everything comfortably in a 10x30 unit during a move or remodel.
With Sam Houston Tollway, Highway 249, FM 1960 and Interstate 45 nearby, this Public Storage is not only an affordable self storage option – it's a convenient choice for customers throughout northwest Houston, as well.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 464)
I can honestly say that I would give 0 stars if I could. It's mind boggling how when we originally rented a small unit it was affordable. Now it's ridiculous the rate they are charging. I've complained numerous times concerning insulation torn and rat droppings, but kept being told to use my personal insurance to file a claim. I pay my payment faithfully each month and even have it on auto pay. They have fixed all the insulation in the hallway of my building, yet my rate is $158 with no explanation as to why they are price gouging. There is no way a 7.5×10 should be that much!!! Definitely not a great business decision.
I don't how your guys experience with this store and give theqm 5 star ...to me,only 1 star,even no star as well....First month i rented the unit,they charge me $165 total including insurance...just planning renting couple months to looking for the new home to buy..then i got mayor car accident, bleeding brain surgery, stay in the hospital almost 2 months, late pay months, they charge me for late payments 30 bucks/per months late...it's maybe ok...then i stay with them until now,about 2 years continously, guess what?The monthly renting from them jumped double up while they see I'm in need theirs unit,even i stay with them 2 years,same unit but the renting payments, they charge me double up,from 167 for first month, now go to over $300 bucks/month, and the late fee go to $60.00 bucks/per late fee....wow,that's so pretty charge from them to me..the late fee,they charge more expensive if you compare with late fee for your car financing or mortgage too...$300 per payments, late fee ..60 bucks/per month..that's how they treat theirs customer...I'm done with them,trym trying to get out of this store asap when i can find new place .....I never see the renting payments from everywhere, from car financing, mortgage, or apartment renting jump double up in two years like this store....
Great Customer Service thanks easy quick move in Lolita
Lolita
I take my 5 stars back worst public storage place ever
Had a great experience and help from Kamira. She made the precess fast and easy
Wonderful service
Excelente el servicio mostrado por Danny, en estos tiempos no hay muchas personas con la calidad y deseos de servir como el que observé en esta persona. Pienso que Public Storage debe estar super orgulloso de tenerlo. Muchas gracias Danny y te Felicito.
I visited this location, and the service is excellent ๐. Danny is very professional, polite, and willing to help customers. I recommend this place to anyone needing a storage space ๐. Thank you, Danny!
Reliable service, trustworthy. I left my storage open and they looked out for me and locked it up, I'm greatly for that
Thank you Mr. Danny he was very helpful and and have great customer service skills he was very helpful
Danny was a true life saver today. I was able to get the much needed assistance that saved me a lot of headache and money when dealing with my moving company! This was the type of customer service I need everywhere!!!
Came into today with questions regarding my balance, and spoke Danny. He was awesome, knowledgeable, and patient. Thank you Danny for you help!!!
Milla was very helpful and knowledgeable, she was able to answer all my questions about the storage units, how to access them and parking on the property. The process to get my storage unit was very quick and easy. Would definitely recommend.
Mr. Danny very nice! He helped me to find the right unit that was affordable for me! I appreciate your help Mr Danny! Keep up
the good work!
I’m so thankful to Danny. As soon as I walked in he greeted me and was ready to help. I asked for help on a video I needed and he was so helpful. We need more people like him that go out of their way to help. Excellent customer service.
Danny was so helpful and attentive to my needs. He took care of me and I was able to move in immediately.
Milla is very friendly, knowledgeable and helpful. She made everything easy for me.Awesome customer service!
Very professional and exceptional with knowledge on customer needs with supplies.Thank you LuAnn
Nina was super sweet and funny. She answered everything I had a question too. I recommend, come see her!
Jana has awesome customer service and her smile is contagious very hard worker
Thanks Lolita for your excellent customer service.
MS Jessica,,,,A very respectful young lady... she's help me in entering the APP on my phone....At her convenience??? Very sweet and kind,,,I appreciate her ??
Nina is amazing and hardworking
I enjoy the fact that I don't have to get out of my car to open the gate. The young lady (NINA) that works here is very endearing. Very helpful. Showed me 2 units so I can make size comparison. Gave me several recommendations. Great choice after looking at several different storage places nearby.
Lacreasha has amazing customer service,she helped solve an issue I had will be a returning customer
LaCreasha, was very friendly and informative. Very detailed with her customer service and smiled the entire time.๐
LaCreasha has the best customer service I'll will keep coming back.
Lacreasa was very polite helpful n the bestesttttt
Lacreasha was the bestest
Nice service
Lacreasha has awesome customer service
Lacreasha
Customer service was awesome
Lacreasha was very helpful and accommodating. She went out of her way to make sure that I was assisted in a timely manner. She was also very personable and nice and made me laugh the whole time I was there. I would recommend public storage because of her.
Mrs lacreasha was help with my payment and teaching me how to use the gate love her
LaCresha was very helpful and patient. Got me in and out.
He is very kind, he helped us with all the doubts we had
LaCreasha was very professional in listening to me.
Lacreasha has excellent customer service,she is a very sweet person.
Lacreasha is patient and understanding
Lacreasha, the greatest customer service. Please Public Storage give her a raise. Went an extra mile.
Lácreasha is friéndly ame nice
Lacreasha helped me with my late fees and is an awesome and excellent worker!!
Lacreasha has awesome customer service
Lacreasha has great customer service and is very helpful
Lacreasha has good customer service and greeted me with a smile
Lacreasha has good customer service she is very helpful and get things done in a timely manner would recommend people.
Mrs. Sandy took care of me & made my experience so welcoming & stress free!! I recommend her to anyone!!! She's the best!! Great customer service to me !๐๐
Lacreasha has an awesome attitude and great customer service she is very helpful.
I had a problem with the app/website. I was making my monthly pymt but the system wouldn't work. CSR LeCreasha was very professional, helpful, respectful and very pleasant to work with. She was able to find my account and make the corrections needed.She made my concern go away.
Nigel was awesome. Customer service was great and he took really good care of us . I recommend this location
Came here in a hurry. Nigel came to my rescue. Was fast, responsive, knowledgeable and got me the perfect unit for my needs. Hard to even want to look elsewhere for storage. Thank you Nigel.
Amazing customer service!!! Quick and easy LaCreasha was very knowledgeable and friendly
I came in incurring about renting a storage. I spoke with Lacreasha. She was super helpful. Her smile made me feel at hime and very welcoming. She was extremely knowledgable.
Manager Nahgi at 12670 Veterans Memorial was very helpful and patient with me. I truely appreciate his kindness
Nigel Nigel Nigel... HE IS LEGIT AMAZING! I LIKE HIM! YES, IVE WORKED FOR PUBLIC STORAGE BUT IVE NEVER MET HIM. HE HAS TOP TIER CUSTOMER SERVICE. HE DID NOT MIND DOUBLE CHECKING ANYTHING FOR ME. I APPRECIATE YOU!
Lacreasha is the best and I look for her everytime I call or come to location.she has the best customer service at that location hands down and I love her !
Lacreasha the best employee thus far helped with sooooo much!!!
Lacreasha was friendly and greeted me with a smile
Ms lacreasha is professional and helpful
I came in today and Lacreasha was very helpful. She was also very nice and gave me a really sweet compliment!
Lacreasha’s customer service is super and positive attitude while helping customers
Lacreasha has a nice personality and great customer service
amazing service!!!! thank you
LaCreasha is doing a great job at keeping a clean and neat storage property. It was my first time using storage and hands down the best. Thanks so much LaCreasha for making this first time a safe and easy one.
Great customer service person clean facility
Lacreasha was helpful and friendly
Lacreasha was an awesome help,great customer service
As soon as I walked in I was greeted by Lacreashea she gave me a great welcome in and immediately started helping me with my needs! She help me find exactly what I was looking for all in under 30 minutes! She really is an outstanding employee & need more people like her.
Lacreasha was very helpful with helping me today. Thanks!
Lacreasha is knowledgeable and friendly.
Lacreasha is wonderful and has awesome customer service.
Lacreasha was super nice and knowledgeable and made my experience worthwhile and wonderful…Derry Doss
Miss lacreasha was very helpful hope she's there on my next visit
Lacreasha has good customer service and was very helpful.
Lacreasha is d BEST EXCELLENT GREAT FANTASTIC CARING VERY PROFESSIONAL N VERY CURTIOUS!! HER ATTITUDE IS IT ALL ABOVE SHE TAKES TIME N REMINDS ME OF STORAGE DUE N ANSWERS ANY QUESTIONS I HAVE ANYTIME SHES ALWAYS THERE WHEN I NEED HER N ANSWERS ALL MY QUESTIONS IF THE WHOLE WORLD COULD BE N WORK LIKE HER IT BE A BETTER OFF WORLD!!! THANK YOU LACREASHA N PUBLIC STORAGE FOR HIRING THE BEST!!
Ms.Lacreasha assisted me with any questions i had .
Lacreasha has awesome customer service .She is patient and has a good sense of humor.
LaCreasha Was amazing. Super friendly and polite. Helped me out a lot
Lacreasha good customer service and she help me out a Lot .
Lacreasha was very friendly and helpful! She alleviated the stress that I had with my storage unit charges! She went above and beyond to satisfy her customers. She is great with follow-up!
Thank you for your commitment to your customers and making them feel important!
I just want to say about the staff at your imperial valley location‘ marKeisha, S are incredibly with there service and customer care. I want to thank you all once again for your helpfulness
Lacreasha is helpful and patient.
Lacreasha is a good listener,she has great customer service .
Lacreasha has amazing customer service skills.
Lacreasha has great customer service and had a positive attitude helping me figure out my issue.
Lacreasha was great she helped my mother and I out. Got us in and out quickly my mom had to pull me out because not everyday you find a person with a great spirit and beautiful attitude to talk to that's Lacreasha God Bless You โค๏ธ
Chersha was very helpful and makes getting a unit over there cool by knowing what needs to be known thanks Ms lady.
I spoke with LaCreasha, at the Veterans Memorial location today. She was very helpful, polite, and knowledgeable regarding my rental of storage. I was appreciative of her informative communication, and allowed me to make a definite decision as to what would work best for me
I want to give a special Thanks to LeCreasha, she went the extra mile to extend a helping hand in my time of Need. She really showed expertise in customer service.
Lacreasha was so helpful...kind ... and very understanding with your needs definitely recommend this storage. ๐๐ป๐ฏ
Lacreasha she’s good customer service and give us good options getting the rent @ this location.
Lacreasha real helpfully and nice attitude..
Lacreasha has good customer service. She helps me with anything I need. I will be a returning customer.
Lacreasha is awesome. I couldn't remember my code to get through the gate, and she was very patient with me as I am disabled. She helped me remember it to gain access. Lacreasha is very polite and is a great access to your company.
Lacreasha has been such a blessing to me. She's always smiling and happy to help.
Lacreasha has the sweetest personality and is very helpful.She helps me with any problem I may have.
Lacreasha has awesome customer service, promtness ,short wait time and courteous .
Lácteas she did a wonderful service I will definitely come back here to store my belongings again thank you!
Lacreasha was very helpful and knowledgeable
La creasha has good customer service and knowledge of the property and helped with any issue I had. Thank you so much.
LaCreasha was very, very helpful to me.
I believe she's a valuable asset to this or any company.
In this day and age, employees are rude and unhappy, not her.
She smiled while assisting me the whole time.
Thank you for having her there.
I will be a returning customer.
Ms. Lacreasha was very professional and patient. She was very knowledgeable/helpful and showed me right to my storage unit. She went above and beyond.
Jd was wonderful great customer service knows the property very well
I came to get a storage unit today and was super frustrated with how my day was already going. JD completely changed my whole mood with her professionalism and kindness. Got me everything I needed and it was super quick!! Thank you JD. I will definitely be referring people here.
Jessica made my move in fast and easy. She was very patient and informative
Jessica was extremely professional & pleasant. I will definitely recommend this location to others.
Great experience. Jessica is very knowledgeable and helpful. She made my experience a delight.
I have found favor by Miss. Lolita. I have been searching for a storage and I came to this location and I definitely found the right spot. Great Customer service, clean facility, and Lolita explained everything to me. Process was fast. I would recommend to family and friends.
Price are high for units. I found cheaper prices at another place and they are clean also
Sheena is great!! This is my second time renting at this property and she is always great!
Nice storage units, there is a gate at the entrance.
There is also a guard
Sat here for an hour trying to pay for my mom’s unit inside (cannot pay over phone or online). No one here when they were supposed to be. Called and left multiple voicemails with no return call. Ended up going to another location to pay. This isn’t the first time this has happened. Won’t be coming back. Highly disappointed.
Ms.Sheena was very nice she also was alot of help with helping me decide what unit would be best. Overall the experience was awesome.
Shana was absolutely amazing! Kowledgeable , friendly & attentive to my needs. I hadn't use a storage in years I was clueless to what I needed but she listened & was able to direct me to exactly what I needed. Thank you I owe you cup cakes๐ง๐ป
Ms. Sheena, was very nice and knows her products and services well. From the time I talked to her I felt her sweet warm spirit. I was in and out when I purchased my unit. Sheena, carried herself in an professional manner. I would advise others to come store their goods at Public Storage.
Happy with my experience! Sheena is amazing!
Rolando was very helpful made very easy
Property mama get Sheena is wonderful and the service is great and very friendly.
Update. I needed to move to a smaller unit and this young lady Sheena has been a tremendous help thru the entire process.
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Lolita was very professional and friendly and helped me pick the right size for my unit. The facility was clean and I will definitely recommend friends and family to this location.
Lolita me atendió muy bien me explicó todo muy bien
Ms. Lolita was a pleasure to work with. I arrived minutes before they closed and she was still able to help me while still being professional. She made my day :)
Staff was friendly and helpful
Mrs. Lolita has very helpful with keeping me updated about my unit and information that was very important. Thank you Mrs. Lolita
I had a wonderful experience thanks to Mrs. Lolita. She assisted me as I entered the storage gate. She answered all questions and concerns. The storage area is clean and my property is very secure. I been here over a year and the service has been great . No problems. I would recommend this storage place to anyone.
Thanks Lolita for helping me today. You are awesome.
I have been storing at this location for a little over a year and they have given me excellent service. This facility is always clean and I feel very confident knowing my belongings are being kept safe Thanks you Lolita for helping me today. Your kindness is appreciated.
I store my stuff here and its great.
Thanks for the great customer service Lolita!!