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Public Storage Self-Storage Units at 5125 Lake Ridge Pkwy, Grand Prairie, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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Unit Size5'x5'Online price$ 28/mo
Unit Size5'x5'Online only price$ 28/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 28 /mo $ 35Best Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 30/mo
Unit Size5'x5'Online only price$ 30/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 30 /mo $ 37Best Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 34/mo
Unit Size5'x5'Online only price$ 34/mo
Small 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Bay Door
$ 34 /mo $ 42Best Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 58/mo
Unit Size10'x5'Online only price$ 58/mo
Small 10'x5'- Elevator access
- Inside Unit, Rollup Door
$ 58 /mo $ 72Best Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 64/mo
Unit Size10'x5'Online only price$ 64/mo
Small 10'x5'- Elevator access
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 64 /mo $ 80Best Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 68/mo
Unit Size10'x5'Online only price$ 68/mo
Small 10'x5'- Ground Floor
- Inside Unit, Rollup Door
$ 68 /mo $ 85Best Price Label+ one-time $29 admin fee
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Unit Size9'x20'Online price$ 68/mo
Unit Size9'x20'Online only price$ 68/moParking 9'x20'- Outside Unit
- Uncovered
- Drive up access
- Vehicle Parking
$ 68 /mo $ 85Best Price Label+ one-time $29 admin fee1 unit left! -
Unit Size10'x7.5'Online price$ 70/mo
Unit Size10'x7.5'Online only price$ 70/mo
Medium 10'x7.5'- Elevator access
- Inside Unit, Rollup Door
$ 70 /mo $ 87Best Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 72/mo
Unit Size5'x10'Online only price$ 72/mo
Small 5'x10'- Ground Floor
- Outside Unit, Bay Door
$ 72 /mo $ 90Best Price Label+ one-time $29 admin fee
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Unit Size9'x25'Online price$ 74/mo
Unit Size9'x25'Online only price$ 74/mo
Parking 9'x25'- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 74 /mo $ 92Best Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 78/mo
Unit Size10'x5'Online only price$ 78/mo
Small 10'x5'- Ground Floor
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 78 /mo $ 98Best Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 81/mo
Unit Size10'x5'Online only price$ 81/mo
Small 10'x5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 81 /mo $ 101Best Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 81/mo
Unit Size5'x10'Online only price$ 81/moSmall 5'x10'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
$ 81 /mo $ 101Best Price Label+ one-time $29 admin fee1 unit left! -
Unit Size12.5'x20'Online price$ 82/mo
Unit Size12.5'x20'Online only price$ 82/mo
Parking 12.5'x20'- Outside Unit
- Uncovered
- Drive up access
- Vehicle Parking
$ 82 /mo $ 102Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 87/mo
Unit Size10'x10'Online only price$ 87/mo
Medium 10'x10'- Elevator access
- Inside Unit, Swing Door
$ 87 /mo $ 109Best Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 92/mo
Unit Size10'x15'Online only price$ 92/mo
Large 10'x15'- Elevator access
- Inside Unit, Rollup Door
$ 92 /mo $ 115Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 101/mo
Unit Size10'x20'Online only price$ 101/mo
Large 10'x20'- Elevator access
- Inside Unit, Rollup Door
$ 101 /mo $ 126Best Price Label+ one-time $29 admin fee
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Unit Size12'x30'Online price$ 111/mo
Unit Size12'x30'Online only price$ 111/mo
Parking 12'x30'- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 111 /mo $ 139Best Price Label+ one-time $29 admin fee
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Unit Size12.5'x10'Online price$ 113/mo
Unit Size12.5'x10'Online only price$ 113/mo
Medium 12.5'x10'- Elevator access
- Inside Unit, Rollup Door
$ 113 /mo $ 141Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 118/mo
Unit Size10'x10'Online only price$ 118/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 118 /mo $ 147Best Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 118/mo
Unit Size10'x15'Online only price$ 118/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 118 /mo $ 148Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 124/mo
Unit Size10'x10'Online only price$ 124/mo
Medium 10'x10'- Ground Floor
- Outside Unit, Bay Door
$ 124 /mo $ 155Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 128/mo
Unit Size10'x10'Online only price$ 128/mo
Medium 10'x10'- Ground Floor
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 128 /mo $ 160Best Price Label+ one-time $29 admin fee
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Unit Size12.5'x40'Online price$ 133/mo
Unit Size12.5'x40'Online only price$ 133/mo
Parking 12.5'x40'- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 133 /mo $ 166Best Price Label+ one-time $29 admin fee
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Unit Size12.5'x45'Online price$ 135/mo
Unit Size12.5'x45'Online only price$ 135/mo
Parking 12.5'x45'- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 135 /mo $ 169Best Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 139/mo
Unit Size10'x25'Online only price$ 139/mo
Large 10'x25'- Elevator access
- Inside Unit, Rollup Door
$ 139 /mo $ 174Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 142/mo
Unit Size10'x20'Online only price$ 142/mo
Large 10'x20'- Elevator access
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 142 /mo $ 177Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 143/mo
Unit Size10'x10'Online only price$ 143/mo
Medium 10'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 143 /mo $ 179Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 152/mo
Unit Size10'x10'Online only price$ 152/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 152 /mo $ 190Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 166/mo
Unit Size10'x20'Online only price$ 166/mo
Large 10'x20'- Ground Floor
- Outside Unit, Bay Door
- Enclosed
- Drive up access
$ 166 /mo $ 207Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 166/mo
Unit Size10'x20'Online only price$ 166/mo
Large 10'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 166 /mo $ 207Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 168/mo
Unit Size10'x10'Online only price$ 168/mo
Medium 10'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 168 /mo $ 210Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 169/mo
Unit Size10'x20'Online only price$ 169/mo
Large 10'x20'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 169 /mo $ 211Best Price Label+ one-time $29 admin fee
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Unit Size15'x12.5'Online price$ 178/mo
Unit Size15'x12.5'Online only price$ 178/mo
Large 15'x12.5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 178 /mo $ 223Best Price Label+ one-time $29 admin fee
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Unit Size12.5'x20'Online price$ 204/mo
Unit Size12.5'x20'Online only price$ 204/mo
Large 12.5'x20'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 204 /mo $ 255Best Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 206/mo
Unit Size10'x25'Online only price$ 206/mo
Large 10'x25'- Ground Floor
- Outside Unit, Bay Door
- Enclosed
- Drive up access
$ 206 /mo $ 258Best Price Label+ one-time $29 admin fee
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Unit Size12.5'x20'Online price$ 210/mo
Unit Size12.5'x20'Online only price$ 210/mo
Large 12.5'x20'- Ground Floor
- Outside Unit, Bay Door
- Enclosed
- Drive up access
$ 210 /mo $ 263Best Price Label+ one-time $29 admin fee
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Unit Size10'x35'Online price$ 222/mo
Unit Size10'x35'Online only price$ 222/mo
Large 10'x35'- Climate controlled
- Outside Unit, Bay Door
- Enclosed
- Drive up access
- RV, Boat, or Vehicle
$ 222 /mo $ 277Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 234/mo
Unit Size10'x20'Online only price$ 234/mo
Large 10'x20'- Climate controlled
- Outside Unit, Bay Door
- Enclosed
- Drive up access
- Vehicle Parking
$ 234 /mo $ 292Best Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 236/mo
Unit Size10'x25'Online only price$ 236/mo
Large 10'x25'- Ground Floor
- Climate controlled
- Inside Unit, Bay Door
$ 236 /mo $ 295Best Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 237/mo
Unit Size10'x25'Online only price$ 237/mo
Large 10'x25'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 237 /mo $ 296Best Price Label+ one-time $29 admin fee
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Unit Size10'x30'Online price$ 245/mo
Unit Size10'x30'Online only price$ 245/mo
Large 10'x30'- Outside Unit, Bay Door
- Enclosed
- Drive up access
- RV, Boat, or Vehicle
$ 245 /mo $ 306Best Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 246/mo
Unit Size10'x25'Online only price$ 246/mo
Large 10'x25'- Climate controlled
- Bay Door
- RV, Boat, or Vehicle
$ 246 /mo $ 307Best Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 284/mo
Unit Size10'x25'Online only price$ 284/mo
Large 10'x25'- Climate controlled
- Outside Unit, Bay Door
- Enclosed
- Drive up access
- RV, Boat, or Vehicle
$ 284 /mo $ 355Best Price Label+ one-time $29 admin fee
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Unit Size10'x30'Online price$ 323/mo
Unit Size10'x30'Online only price$ 323/mo
Large 10'x30'- Climate controlled
- Outside Unit, Bay Door
- Enclosed
- Drive up access
- RV, Boat, or Vehicle
$ 323 /mo $ 404Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Grand Prairie
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Grand Prairie Storage Units Near I-20 and State Highway 360
Storage units in Grand Prairie are easily accessed from Highway 360 and W. Camp Wisdom Road near Interstate 20. Both climate controlled storage and outdoor storage units with convenient drive-up access are available in plenty of sizes to meet your needs.
Students attending nearby Tarrant County College's southeast campus can free up space to study with a 5x5 storage units, which has space for sports gear, school supplies, instruments, and clothing. If you want a little more space for items like small appliances and bicycles, we also have 5x10 storage units to help you maximize small space living like a dorm room or first apartment.
Outdoor enthusiasts will love our 10x15 storage units to keep all their standup paddleboards and kayaks stowed, preventing them from taking away garage space for cars. Lynn Creek Park on the northwest shore of Joe Pool Lake just a few minutes away, with a white sand beach that allows for paddle sports of all kinds, as well as swimming.
This storage facility also has plenty of RV storage and boat storage for those taking advantage of Lynn Creek Park's boat launch. Ample car storage is also available with covered parking.
In a 10x20 storage unit, you can fit the contents of a two-bedroom house. Local businesses along Highway 360 could store anything from sales materials, retail inventory or construction tools in these units, which are about the size of a one-car garage. Outdoor units allow you to drive right up to your rollup for expediency and ease of loading and unloading. For climate controlled storage, select one of our indoor storage units.
This location is ten minutes to all Arlington's sports arenas, including the Cowboys' AT&T Stadium, the Rangers' Globe Life Field and the Rangers' former home now called Choctaw Stadium, which has been refitted for soccer and rugby.
When you're ready, use our eRental program to book a contactless move-in that works for your schedule.
At this Grand Prairie Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage units
- 10x20 storage units
- 10x25 storage units
- Indoor storage
- Climate controlled storage
- Electronic keypad entry
- Online payments
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 405)
I worked with Josalyn A. She was nice and very helpful.
I am extremely satisfied with the professional courtesy and quality customer service provided by Veronica, Manager at 5125 Lake Ridge Parkway. Veronica was patient, attentive, understanding, gracious to help and address my concerns. Moreover, Veronica and management team member (Jason H.) expressed empathy to my situation as I provided detail concern regarding my dilemma, work best, and swiftly provide a solution. I am completely satisfied with their knowledge, effort, and reaching out to Public Storage back office (next tier level) to assist with my situation.
Salute for all their efforts. In closing, I am especially grateful of Veronica, Manager at Public Storage Lake Ridge Parkway, and Public Storage Corporate Management (Jason H.) for their pleasant and professional customer service extended to me as a loyal Public Storage customer.
Thank you for your time and attention!
Respectfully submitted,
Jimmy Boyd
Clean facility in a nice area and the manager, Josalyn, was helpful and friendly. She showed me a unit right away and then got my rental set up in less than 10 minutes. And there was no paperwork. So easy!
*WARNING* GRAPHIC IMAGES OF RAT URINE & POOP!
UPDATE: 8/29/2025
What I originally said was ALL water damage in my original review was confirmed to actually be RAT URINE and poop on my furniture along with the leak that occurred. All the yellow stains on the wall, including what's on the floor in the pictures posted was confirmed as rat urine by a certified BIOHAZARD removal cleanup service who offered to come out and review my unit. He was shocked and appalled, Especially considering the fact that my 10 x 5 unit is in the indoor climate controlled space. He could see how the rats tore through the installation and the spray pattern of the rate urine on the sides, front, and inside the garage door. In the picture you can see the wood chewed. It's deplorable, and the pictures do no justice.
ORIGINAL POST: 8/28/2025
I’ve rented a unit here since 2019 — six years of on-time payments, thousands of dollars spent — and this is what I came back to: water damage, rodent droppings, debris, and ruined furniture. The door was stuck, and dried water stains were still visible on the floor and walls, showing my belongings had clearly been exposed to water for a long time.
About two years ago, management called to let me know a few units had water issues and asked customers to come in and open their units. I was on an extended work assignment and couldn’t check my unit, and I never received any follow-up calls or updates — nothing was done to protect my belongings. When I finally returned, staff blamed old employees for the issues and offered no solutions, instead telling me to file an insurance claim and vacate. I’m now forced to hire a biohazard cleanup crew just to safely move my belongings.
I’ve been a loyal customer for six years, paying every month on time, and this is the lack of care I get in return. Management showed zero accountability, no empathy, and no real solutions. If you value your property or your health, do not trust this location.
Isabel was very professional and property very clean
Lyn did an amazing job assisting me with obtaining a parking spot for my trailer. He got me in and out QUICKLY. Process was fast and easy! He has great customer service and was very polite as well. He showed me the location of my parking spot to make sure it would be the right fit for what I needed. His personality and great attitude made it very easy to choose this location over the others I was considering. Thanks Lyn‼️
If I could leave 0 stars I would. They have one of the RUDEST employees I’ve ever engaged with in my life. I moved out of state and had friends get things out of the unit and apparently things were left. He called me with an attitude and stated my unit was 40% full which was IMPOSSIBLE considering I moved almost everything with me. The very next day he called with a nasty attitude ONCE AGAIN and stated that he emptied my unit and I’m being charged a $100 cleaning fee and can’t even tell me what was in the unit. Only stating “enough for me to be outside in the heat for 40 minutes cleaning.” Mind you I rented the SMALLEST unit available. It doesn’t even take 40 minutes to empty that if anything were left. Not to mention when I asked why he seemed like he had an attitude he said “because I’m frustrated, do you have any other questions” then proceeded to hang up on me. The worst customer service I’ve had IN. MY. LIFE. I’m not one to leave reviews but please do not use this specific location. My entire experience from March until now has been horrendous. He also lies about being the property manager, and my rent raised after about 2-3 months. This property is a JOKE.
Marcella Soto has great customer service and very knowledgeable and helpful even as being new to this location.
If I could give zero stars I would! Nobody is ever at the location office nobody ever answers the phone! It’s almost like they don’t want to rent anybody. Unbelievable
Lynn was awesome!
Jose provided amazing service! Thank you !
Jose was/is so Professional,his patience and kindness was of perfection,i recommend this company for starage anytims,but ask for Jose...He Rocks
Jennifer and Lyn were exceptional with their customer service and they went above and beyond to help me. They were so friendly and helpful.
Kat is the best Public Storage has- she was diligent in helping. Walking through the rain just to help me get my unit set up. SHE DESERVES A RAISE!!
Jose did an amazing job assisting me with obtaining a storage last minute for my things. He got me in and out QUICKLY. Process was fast and easy!!! He has great customer service and was very polite as well. Thanks Jose‼️
Great Customer services
Jose is is very professional. He answered all my questions with precision. Nice guy that knows he's job well.
Thank Mrs Kathleen for all your help I know we looked at 3 different size unit but you were very patient and care in helping us make the right decision
José was awesome in helping me store my vehicle
On the day where I was moving and needed to pick up my stored items, the hours on the website said that it was open but the office was closed. I found the gate destroyed, and the code box said to contact the manager but there was no manager on site and no one was picking up the phone. I ended up having someone walk around the premise on foot to find another gate and we were able to find a side gate that was open. I’m disappointed Public Storage did not notify its customers of this issue
Decent, it felt older but was clean and neatly kept.
We started off with a rental fee of $198, which lasted approximately 3 months. Then, Public Storage raised the rate to $250. Three months later, we had to pay $350. And now, four months later, they want $460. We have had enough and are moving out.
Do yourself a favour and use a different company.
Jose was great, highly recommended
Great service! Jose was very thorough and informative. I would recommend for anyone who is looking for public storage.
Jose was very helpful getting my space setup.
Great Experience at lake ridge public storage. Very informative and helpful solutions for what I needed.
This place is great! I got a really good deal on a very clean unit and the lady at the front named Mandy is always so helpful and kind. Some of the best customer service I've ever had anywhere, thank you!
Jose was the best! Super helpful and informative. He made us feel very comfortable with leaving our boat. Thanks Jose!
I was in the process of looking for a unit for my recent move, but had my sister go in advance to see any potential units that I may want and to see the different options available in person. Jose was able to walk her and I (virtually) through the ones I was interested in. He was attentive, patient, and helpful. He was even able to find me a few discounts. Highly recommend and thanks again for the help.
jose was awesome and extremely helpful
Jose was very helpful and professional.
Jose was great and had amazing customer service!! He was so helpful to my aunt and I. I’d
recommend anyone to come here!
Jose is exceptional! Always so helpful….
Jose was helpful and patient. He showed me my options and I was able to make a decision. I was in and out in less than 30 minutes
Jose was very helpful, and walked me through the process of finding my storage and showing me the best size for me
Awesome service from Jose
Jose is excellent very nice and helpful through the whole process! :)
Great info , easy and simple!!
Lyn was very helpful to me and customer service was great!!
Honestly Maurice and Jose they were very professional super kind they don't even waist my time I'll give them the best scores when it comes to customers service 100% the best ever I've experienced
Jose was AMAZING! Needed a storage until same day, got in and got out within 30 mins Including a tour. He made the process so simple and efficient gave me the best price options for what I needed and was super nice. Thank you!!!
Jose is fantastic. We rented a unit and needed to make some changes before move in and Jose was extremely helpful and kind. Highly recommend this location for your storage needs.
Good morning public storage management I want to thank you for have one of the best professional and personable managers on your Team Jose we all can you someone like him on our team Thank you Jose (Vern Thomas
Great customer service
Had really good service with Jose
Ashley was awesome
Marty was an excellent salesperson she is definitely customer service representative.
Isabel was very helpful and friendly..Appreciate her.
Bueno servicio en Español de parte de Marty porque no hablamos Enlglis.
Needed to make my payment and got great service from Ms.Marty
Who was kind and helpful!
Trash infested with rats
On Tuesday, I stopped by this Public Storage location to check out units as my family and I are in the process of moving. With the stress of the holiday season right after Thanksgiving and just before Christmas, I was feeling incredibly overwhelmed. However, Jessica made the entire experience so much easier for us!
Before arriving, I called to discuss options, and Jessica was incredibly helpful over the phone. When we got there, she greeted us warmly and made us feel like family. Not only did she provide outstanding customer service to me and my husband, but she also interacted with my kids, playing and talking with them in such a kind and patient way.
Jessica went above and beyond to ensure we found the perfect unit that fit both our budget and storage needs. She took her time to answer all our questions and made the entire process smooth and stress-free.
After everything was set up and we started moving things in, my husband and I noticed how hard Jessica worked around the facility. She was cleaning, picking up trash, and wiping down windows — going the extra mile to keep the property in great shape. It’s rare to see someone so dedicated these days.
If you’re looking for storage, I highly recommend this location. And if you do, make sure to ask for Jessica. She is truly AMAZING!
Ms. Marty is such a wonderful person! The world needs more like her!! 🥰
The guy who attended me was very clear and very kind, Ty
Jose did the best service for a storage center I have ever experienced!!! Thanks so much!!!
Aixa muy bien con su trabajo
Jessica was great help in helping me transfer over to a New Year thank you very much
Jose at the Grand Prairie location is wonderful. I've had units there for years and he's always been so good to me. Very kind, professional and knowledgeable. I hope you realize what a valuable employee you have!
Jose has the patience of a saint! Thank you for being so helpful today!
La señora Aixa me brindo muy buen servicio
great cuatomer service, fast and clear
Jose is the best! Great customer service
Great service, jose was very helpful, made things easy smooth and quick
My family and I came to the office on-site to browse their available units, where Jose provided excellent service in both guiding us through the process of purchasing and finding the best deals available, including giving us a look at the unit before deciding to purchase and helping us setup the mobile app for better rates. Highly recommend this location for anyone needing a unit!
Jose was extremely helpful and has great customer service.
This place is so convenient and has everything you need for a move. Jose is awesome! Jose went above and beyond to help us with the process. Highly recommend!
Jose was VERY helpful!! We have been using this facility forever, and he has always taken care of us!
Jose gave me and my family a level of service! I definitely recommend this location in Grand Prairie. It’s not to many GREAT property managers
Stayed late and went above and beyond for service. Jose was great
Outstanding customer service
Jose was great👍
Nice location . miss yolanda was super friendly and professional . She showed us a storage space and made sure to give us exactly what we wanted she definitely exceeded our needs ! Awesome experience
Called to ask questions about getting information on the place see what security they offer and just general safety of the place before going in and getting a storage unit for a car and Brittany just hung up.
I came in to talk about a unit that I wanted and Stephen explained everything to me in a very professional way and made it easy for me to understand 10/10 customer service.
Manager Jose is fantastic and very helpful. I appreciate the great job he does.
Thanks Jose for being super awesome & staying after hours to help me get the right size storage!!!
Aixa me dio un gran servicio muy amable y hace muy bien su trabajo
Marty B., the property manager, was very polite and helpful. Her cheerful and friendly attitude was a pleasure to be around. Everything went fast and smoothly and we were able to check in, load the unit, and leave very quickly with no concerns. Thanks!
Jose was a big help on setting me up with my storage unit. Fast and easy!!!
Fatima was very helpful and got me in a storage quick and fast!!! Thank you so much
I absolutely would recommend this location. Jose and his team were great at explaining how the $1 first (full) month works and we were pleased with the service provided. We were able to have them remove the automatic insurance which we didn’t need since we have a policy that covered it. We were able to secure the rate (which fluctuates like crazy online sometimes) and then set up with them when we planned to come in to secure a unit. You can buy one of their locks or buy one elsewhere and bring it.
We stored a vehicle, which had our personal belongings packed in it, for three months inside one of the outdoor units, while we traveled. Great price. Great service.
Only concern is when they lock up the office to go inside the gates and don’t leave a sign saying that they will be back. Happened both at date of signing (and dropping off vehicle in unit) and when we arrived back in town to pick up and close out unit. Both were within normal business hours. More of an issue when you don’t have a gate code yet to go search and find someone.
Very good service
Essence provided phenomenal customer service. She answered all of my questions and concerns.
Jose was very helpful, great customer service.
Jose provided excellent customer service and the property is nice and clean
Marisol answered all of our questions on the phone then hooked us up with Jose who had us taken care of in minutes with exactly what we were looking for. Signed, sealed, delivered with first class customer service 👍
BEWARE! The staff is nice and helpful. This property needs more carts. There is hardly ever one available. Plus they will raise the price after only a few months.
Rick was super awesome.
Rick & Jose are awesome! 5 star service
The staff here are absolutely amazing! They made my transaction seamless and even helped bring the supplies I purchased for my move to the car! The unit is also the perfect size and I love that they have indoor storage units!
Jose was very helpful and answered all of my questions that I had.
This was the BEST EXPERIENCE EVER WOULD DEFINITELY RECOMMEND
My experience was good, Jose gave me all the info I needed and made everything easy for me!
Great cumsto.er
Jose is so helpful. Very fast service and i got my keys immediately. Great customer service and he explained everything clearly. Thank you Jose
Jose & Cherish are amazing! Excellent customer service! So Knowledgeable and an wonderful experience!
Jose is awesome!
Avery was amazing!!! Great first impression and extremely helpful and easy to get in and items stored!
Jose was awesome! Great customer service.
Very quick and prompt service. The manager was training a new employee and he didn’t miss a beat.
Great Experience
Excellent service by Jose
Great experience with Jose. Was thorough & answered our questions well. Would recommend!
Very nice young lady also, very helpful.
Avery is a great customer service person straight to the point and very knowledgeable about the facility.
Avery was truly amazing and professional!! Process was quick and easy. Recommend this location
Jose was awesome in customer service and all.
Worked with Avery another day she was also great.
Very DISRESPECTFUL last 6 months of lease after 2.5 yrs as a loyal and respectful customer smh
Funny how tire hasn't been flat since legal matter brewing
Hosea and Renee did great
If you’re looking for a storage space that is going to be quick and easy come here! Jose and Brittany were wonderful and provided outstanding service!!! So glad I chose this storage facility.
These guys were great! I came in late and they were very patient and helpful. Definitely glad I came in
LOVE ME JOSE 😻😻😻😻
I ended up needing a different size unit and Jose was able to help me get switched over with no issues! Thanks again, would definitely recommend!!!
Excellent customer service and through explanation of services provided.
It was a great experience. Very professional
Good service
Nija great customer service.
Jose Was Awesome!
Great custom service.
Jose is the best , he made sure my storage was secure after my movers failed to lock the unit !!
Jose made my transition very smooth. Highly recommended. Facility nice clean and very responsive.
Would highly recommend this storage place! Jose did great helping me. Super quick and my unit was available I swear like 30 minutes later same day. He gave me help with a cart to load my stuff in my unit, answered my questions, and even told me to let him know if I need anything else. Great experience and convenience here.
Jose was Awesome!!! 👍👍👍
Jose was very knowledgeable and provided wonderful customer service!
Service was excellent from Jose
Jose was AWESOME!!! My rental was quick, easy and no hassle. Jose explained very thoroughly the process and was very personable!!! I highly recommend this location. The customer service was superb which is very rare these days!!!
Deneen and Avery were very personal and very helpful
Jose was awesome. He answered all my questions and gave me several options on how to transfer my unit or open a new account. Very helpful and friendly.
I love that you can sign up through the app as well as open every door that you have access to. I can never remember my code so the app makes it very convenient.
Jose was fantastic! Thank you!
Avery was an absolute ray of sunshine!
She was so professional, patient and knowledgeable!!!
Experience was perfect! Jose was very patient and helpful.
Avery and Jose made my rental stress free!
Was in and out in less than 10 minutes!
Avery showed me the firs unit I put on hold and was so willing to show me the other units!
Thank you guys! My day went from a very stressful morning to a stress free afternoon ☺️
Great service by avery
Great location. Very clean and the manager Jose was very thorough and friendly. Very happy with my decision and would highly recommend for anyone looking for storage.
I had great several felt really appreciate and comfortable
Thanks
Jose
Gate access through the app never works at this location. Very inconvenient.
Jose was very helpful and walked us through the entire process. Excellently customer service!!
Amazing Customer Serivice and Pricing!!!! The cleanest storage I've seen!!! Jose is AWESOME!
Jose was very helpful and K too. My second time using you all and no issues. Very knowledgeable they knew exactly what i need it. Thank you !
Jose did an exceptional job in helping me get a storage. He was a man of his word and waited a few mins for me before closing great customer service. Def recommend
When this was All Storage I had later and earlier gate times to get in and out. Now I have to go twice a day to get in and out1.
Jose took care of me with exceptional service today. Thank you Jose.
Shout out to Jose! I have had a unit here for two years and, no matter what issue has come up, Jose is always there to help. He keeps the whole place clean and neat and has a smile for
everyone. Thank you, Jose!
Great customer service from Jose
We booked our storage unit online and the process was quick and easy. When we got to the facility, Jose was a-ma-zing. He offered us white glove service. He was very helpful in helping us locate and accessing the unit.
Awesome customer service 👏
Jose and Kay are fantastic and provide excellent customer service!
Worked get with me and gave me the best deal that works for me, thank you Kay for you help!
Jose,does good customer service.
Outstanding service from the time I arrived until the time I left. Avery worked diligently in providing me the necessary answers to the questions I had regarding storage, she took the time and patience to ensure that I was 100% knowledgeable of everything from online options to security and gate access. I will for sure be recommending anyone I know looking for a safe place for storage to contact Avery at public storage!
Very nice and very professional and pleasant 👍
Got help from Jose. Good service!!
Best service jose was great and very nice will recommend
Jose is very helpful courteous.
Nice and clean. The guys so nice.
Been with Lake Ridge Storage for at least 12 years. I must admit that the customer service is really good, with the Manger Mr. Jose has been a great experience with public storage.
Avery was outstanding with Gary!!!
Had a great experience with the manager Jose he was very helpful.
Great service from Jose and great rate.
Theft. Stay away!!!
Jose has outstanding customer service! I'm a first timer...he walked me to my unit and explained the process in detail of how to enter in, he also showed me the inside of my unit. I high recommend this facility.
Jose was great and very helpful in the process of getting me setup for a storage unit! Thank you!!!
Jose was amazing and so helpful, if I could give 100000000 stars I would, one of the best experiences ever.... Thank you Jose for all of your help
Love this public storage one of the best customer service. Jose was really helpful and friendly
Jose was Awesome
Of all the storage facilities in my area, Public Storage is the most well kept and the staff is friendly. But since Public Storage bought out All Storage last year our monthly rent was raised 2 times. We moved out, prices too high and rental prices being raised too often.
Jose was very helpful and very professional
I accidentally left something outside and when I came back looking for it apparently there’s no camera in certain areas of the place. Smh.
Great service! Thank you Jose for your patience!
Excellent customer service !
I recommend this location Really exelent customer service Jose is just the best Yesterday we We're driving overthere to pay for an Auction unit he called me 5 minutes before He closed the office for the day to check if I was coming I told him Yes We're almost there but It was a lot of traffic He waited for us to take our payment and help us really kind like always 🙏
Tina at the Public Storage in Grand Prairie is awesome! She is so sweet and very professional. Thank You Tina!!
Jose was a big help, very professional and kind. Unit and property were very clean.
Very helpful and detail person.
I love this storage facility, it’s my first time putting my stuff in storage but the facility is nice and clean. The manager Jose was very helpful and made me feel welcome. He exceeded my expectations. Excellent customer service, and really clean facility.
Jose was very helpful and made the process fast and easy to understand
Costumer service was amazing and fast I got in all wishing 30min.
Brianna and Mr. Jose was very helpful. We really appreciate their excellent customer service and support.
Jose and Briana was the best.They walked me through the whole process of securing a parking space for my trailor.I am very satisfied with their customer service.
We rented a space to park a trailer but we underestimated the width of our trailer. The spot we rented online was really tight and it wasn't fair for the people on either side of me to stay in the narrow spot. Jose came out to show us any open spots and we paid a few dollars more for a wider spot. Jose made the whole rental experience easy and stress free.
Jose was great!!!
Highly recommended! Jose has been extremely helpful during my time there. Staff is helpful and friendly.
Over priced. Under protected.
Jose was very helpful. Thanks 😊
I Am so satisfied with the over the top service i received when i arrived to my unit yesterday
I had been running all day moving and it was kind of hectic, i was tired already but the head guy Jose made sure he put my stress level at ease he heard my plight once he found out my problem. He fixed the problem with in 10-20mins with no hesitation searching for a solution. he definitely is an awesome asset and fit for your Company. Thanks for the over the top service José keep it up!!!
Jose needs a raise/promotion! Such a great and personable guy. Working with him is such a pleasure. I would recommend to anyone and use his facility to store all of my valuables.
Jose was so awesome! Best experience I've had at a storage facility.
Jose was very attentive and helpful!!!
Great team accommodating and knowledgeable of they're facility. Some places you go to you have to tell them where they're spaces are.
Very helpful. Efficient, courteous, and professional.
I've been a customer for years! The staff especially Jose is simply wonderful!!!!
Jose was AMAZING he helped me and my boyfriend get the right size storage! he showed us multiple storages. He was very helpful and very friendly! He even helped my boyfriend who is looking for a house, find house sites! That wasnt even apart of his job but he helped us TREMENDOUSLY! He is jus a great awesome guy and deserves the BEST!