Bill was such a great man with great personality! He will male you feel comfortable and help you in any way he can! He was so helpful and helped get me a storage , the same day!
Bill is simply amazing. He helped me with my payments and he’s very knowledgeable.
Had a hard time figuring out how to complete my registration and payment. For two days I was passed back and forth between people and no one was able to help me. I was finally directed to Bill who was finally able to help me! My experience with Bill was amazing and although he said he hadn’t been trained to fully help with what I was dealing with he still helped me regardless and didn’t just pass me on to someone else. I really appreciated the help and he was very professional and personable. Had a fantastic experience with Bill and will be using public storage in the future!
Bill was amazing. He took the time to go over every detail. He even made sure my light was working right. Five Star Bill.
Great customer service, Bill is very heplful and helped me make the best choice for my unit. Definitely recommend
I had a problem with my lock at the storage unit, I mistakenly lost my key to the lock and so Bill reminded me to go to a hardware store that’s sell good locks and the key have numbers on it so I won’t forget which key it is so I appreciate him for giving me that advice, he is a awesome guy and excellent hard working man.
Bill helped me with down sizing my storage unit.
Blll was Incredably helpful and got me all fixed up.
Mr. Bill was so helpful, walked me through how to pick a unit and even how to properly pack it. Wish this is who I had at the last unit ☺️
Great staff, Bill was very polite and helpful. He explained everything very well from payments to setting up our space.
Bill and Cassandra took great care of me , and helped me get set up !
Super easy, quick, a friend recommended and they did not disappoint. I’m so glad with our experience
Bill Donald is very very friendly and helpful :). He communicates with me and Jarvis .
Property Manger Bill located at Hulen storage public Storage was so incredibly friendly, professional, took his time to explain everything & very patient . The storage unit was very clean as well as entire property . I feel very safe when I visit my storage unit .
Bill has been a great communicator! He made the process seamless with reserving and accessing storage. Very easy and straightforward- thank you!
Great process, easy, Bill was very helpful and knowledgeable. Thank you for the help!
Bill is awesome. Very friendly and helpful. Sad to leave but now I have a friend. Thanks.
Nice enough storage unit, good price.
Great Expetience! Bill made everything safe & easy! Would recommend!
Thank you so much Araceli, for answering all my questions.😊
Called for information on unit prices thank you Araceli for helping me out.
Great experience with this public storage. We use them every year when we have to store our daughter’s belongings in the summer when she comes home from college. The people are very friendly, and the process is easy.
Araceli was so kind and answered all our questions when helping us secure a unit! Thank you!!
Bill was absolutely amazing. Super thorough in explaining everything. His hospitality was great!
Bill, the site manager, was such a great help. We rented site unseen from out of state for our daughter’s summer between school years at TCU. Bill was so thorough that both move-in and move-out of our unit was seamless and easy. The unit was safe and secure and convenient. We couldn’t have asked for more. See ya next summer, Bill!
Bill the property manager is the best. Answered all of my questions ASAP and made sure I was good to go with everything. So helpful and truly does his best to make the process as easy as possible!
Bill was very helpful in answering all of my questions on how the process worked for renting a storage unit. He showed me the process of using the app to enter & exit the facility to store my stuff and then leave. He also clearly explained the billing process. This Public Storage location is great and highly recommended.
Great experience! The manager was professional and courteous. Highly recommend!
Very informative and friendly staff
I have used this storage facility through multiple management cycles. Since Bill and Tanisha took over, operations have never been better. I’m not going to pretend to like the price increases but the property management is top notch. Thank you, Bill!
My experience here was excellent. I rented 2 storage units for 1 month. Thanks to Bill, I was able to retrieve 2 FedEx shipments that I was unaware of, and he received and hold them without any issues. He also helped me a lot during the vacating process. Thank you very much, Bill! Never change.
This Public Storage on South Hulen is a great location. Bill is a wonderful employee. I had an issue with my lock not opening on my unit and he came with me to see about it. He got it unlocked. He did this on a day where his air conditioning wasn’t working and it was 92 degrees in his office. He has excellent customer service skills and certainly wants what is best for the customer.
Stopped in for 1 thing and gained so much more. Mr.Bill’s customer service exceeded my expectations and I’m thankful for all his help!
Bill was very helpful, informative & made my Easter with my last minute storage needs! Great guy! Very clean & kept up property as well! Thanks PS!!
Family heirlooms, gone. We did not miss a payment. We paid for 2 units, 1 indoor and 1 outdoor, and they have taken out and sold our items. Management would not show us surveillance.
Very friendly staff and the prices are reasonable
Storers beware!
We chose this facility due to its proximity to campus, easy access for drop-off and pick-up, and price. In the future, I will prioritize the units' security and management's responsiveness.
We stored my son’s belongings over the summer only to return and find out the unit had been broken into and a good deal of his items had been stolen. Apparently, thieves got into the ceiling of his building and went on a unit-by-unit shopping spree.
So, did we get a call to tell us there was a break-in—they apparently knew about it—NO
It took over a week and an email to the regional manager for the operation manager to return my call. No, we are sorry. No explanation of why we didn’t get a call. Really no effort to help us in any way.
There is apparently no insurance coverage despite the implication that there was when we signed up.
While we have asked, we have received no response to the question, was there a police report filed? As a result, we can’t even file a claim through our homeowner insurance.
Janet was very professional and kind and extremely helpful... THANK you JANET. I really appreciate it 😊
Nice and clean with friendly staff!