Public Storage Self-Storage Units at 2400 Riverside Dr, Fort Worth, TX

Roger and Brian been great I really appreciate there helping me with an storage place thank you

Thanks for the great customer service Bryant

Management is awesome My non profit stores our outreach supplies here and just recently moved into a 3rd unit. Management offers great solutions to our storage needs. Be mindful, when consider long term storage, the price increases significantly within a few months and often.

Bryant is an excellent person he is a very compassionate and caring and goes above and beyond. Thank you Bryant I will miss you. You are the true definition of a God sent person.

Brian gave me excellent service, friendly and courteous

David was a big help getting things all lined up....

They steal your stuff

this is the worst storage unit in the world. Please do not waste your time or money. First things first there’s always homeless People inside, looking to steal your stuff. Not only that this place is in the middle of the ghetto. The unit next to me had bugs and got into my unit, ruining most of my stuff. The office said that there was nothing they could do. They are the worst communicators and barely contact you. And if you try to contact them, they will never pick up the phone.

Love the atmosphere

I had a great experience. Mr. Bryant was very helpful. 😄

Bryant me ayudo a conseguir un Lugar adecuado para guardar mis pertenencias. Bryant did a really great job assisting me in getting a storage space. Great customer service. 💯

Great customer service !! Thanks Bryant

Fast, easy service. Clean facility. Friendly service.

The Public Storage on Riverside in Fort Worth Texas they help you out to find the right storage to fit your things. The man was very helpful and kind.

Very satisfied with the unit that I have Mr Bryant gave me exactly what I needed I highly recommend if you go there ask for him very professional

I don’t even want to put 1 star . This place is no good. They lie to you . I would no recommend this place EVER.. IT NEEDS TO BE SHUT DOWN.

They have always taken care of their customers, would recommend to anyone

Bryant was amazing! Customer service was amazing and they were very knowledgeable

Excellent service

Update: They were kind enough to refund me, and called to let me know the building was cleaned and sprayed. Got my space yesterday, and was full of black widows. Went to the office and the lady assigned me a new unit, well it has black widows as well. So I lost my money, today I returned the space. Unfortunately I can't tolerate spiders even worse if I know they can be dangerous. Location is spacious, looks clean and has great offers. Employees were really nice and kind, they even call trying to help.

Very nice and very clean

Great experience. Easy team to work with

Fantastic experience! Clean, wonderful units. I lost my key after locking my unit and was assisted very quickly! Great customer service!

Love that it's climate control and there is an actual store attached to it. Move in was easy !!

Tony was very helpful

To y helped me complete my rental.

Tony has helped me complete my rental

I’ve been here for two months. I was on auto pay at $48 for a 5x7 storage. First month was suppose to be free but they charge you anyhow. I wasn’t too bothered by the false advertisement but this 3rd month was almost twice the amount at $85! Also when I went to my storage last week I noticed ROACHES!!! I was utterly disgusted!! Customer service didn’t seem to care they said it’s called a rent increase!! Wow, I’m going back to Extra space storage on McCart. It’s across town but I was there for a year, didn’t have roach issues or “rent increase”.

Steve and tony helped me complete my rental.

Steve was great! we made an easy reservation made online they were true to their word we got a great deal and it's a great location!

Very helpful

Steve is always very helpful. Thank you.

I like to say Public storage on beach and 121 is very welcoming. I would like to thank the manager Jennifer and Kristen for being so helpful and genuinely meaning it. Always smiling and always helpful friendly that's what I like to see when I go into business

Tony has helped me complete my rental with ease.

Tony helped me transfer my space with ease

Tony helped me save 200$ a month on my rent.

I had a wonderful experience renting my storage unit from Steve at public storage. He is very friendly and helpful. The units are new and well maintained. The property is very clean. Thanks Steve!

I had such an amazing experience Steve the manager was patient and very helpful most definitely would recommend

Tony helped me move in

Good place

Tony helped my move in become smooth

Tony was great and the process was fast thanks :)

Tony helped me move in

Clean area inside and outside, great customer service every time you call.

The two ladies that helped me Tina and Emily truly a wonderful ladies you oughta go by that storage

Tony helped me save 46 dollars a month great service.

Good customer service

Ms.Tina great customer service and very clean

Great customer service with Tina 😄

Tony was great! Very helpful and professional

Have had a storage unit there for over a year and the management there is always willing to assist in any way possible with questions or concerns. The place is kept clean considering they are building more units.

I wanna give a big virtual hug and 5 stars to Kristian and Tina on Riverside Public Storage. Excellent Customer Service. Thanks so much for your help!!

The office is never open and if you are 1 montg late on a payment they throw your personal belongings away without even giving you a chance to pay them

Linda was so sweet. She help me find the unit. Her smile was so cute. Her knowledge of the space and property for it being her first time there was wonderful. Thank you Linda.

Great location for the homeless.

The service was amazing! Thank you guys again!!

Great experience

Tiffany was excellent and very helpful

The guy that help me was Tony Nice guy easy rental.

Need storage for my business Tony help me find size I need. Thank you.

Location is fairly new just around a lot of homeless shelters but Tony does a nice job with keeping the property maintained to what he can control. I have not had any issues since I’ve stored here.

Tony was very helpful. He made my rental and move in super easy and stress free. Thank you very much Tony!!!!!

Head up it's in a bad area , so be mindful of that ,and respectful , people have dogs on property running loose in the units at times, property manager or never the same , some people doesn't have cars so you might see them with (luggage) so be mindful and don't profile a person because of not having a car , cause it could easily be you , and just mind your business and you'll be fine. There's better secure locations around

Great place security is tight the place is brand new and they are very fair.

This place is beyond terrible the white property manager has racially profile more then once, because of fear of a black man, who minds his business just like the whites and Mexicans that pay for there storage, they won't get with this I will be contacting the City about this Matter.

I am so upset with how you guys have handled things! I was not only ripped of but I am now being ignored by the district manager. The store will no longer answer my phone calls. I canceled my reservation within 24 hours because the storage unit I leased was in the worst part of Fort Worth and I couldn’t get access!!! As a single woman I feel taken advantage of and was concerned for my life! They want me to drive all the way to this appalling location to get a lock refund??!??? I should NOT have to subject my self to this kind of danger. There were homeless people walking around and when I rolled down my window to enter the gate code that didn’t work as promised I heard gunshots. I’ve been treated so poorly by customer service and by other surrounding locations. I need to speak with someone from corporate. This is unacceptable. The person that sold me the storage unit over the phone LIED TO ME! He told me I would be able to get into the storage unit with a one time code if the facility was “closed.” I drove ALL the way to this location just to find I was locked out with no help or no way in! I called FIRST THING the next day to cancel and was not offered any type of support. I want a FULL refund for the $52 I was charged. When I called customer service, they told me the district manager can give a refund for the admin fee at their discretion and I have not heard a peep regarding this! I feel taken advantage of. I am in property management and you guys did NO administrative work.

Drove all the way over to absolutely no one there. Called three times. The first two said someone was there and probably out on the property. The third lady said they are closed for the day with absolutely no explanation whatsoever. Do not rent there. My space was 113 a month and with less than a weeks notice raised it to 145. Shady and absolutely no customer service.

Matthew was a very kind and helpful with getting us set up.

Matthew is extremely helpful and informative... thank you!