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Address

3300 Basswood Blvd
Fort Worth, TX 76137

Phone

817-857-4521

817-857-4521

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units

Phone

817-857-4521

817-857-4521

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 15/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 15 /mo $ 17
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 23/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 23 /mo $ 28
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 50 /mo $ 63
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    8'x10'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 8'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 50 /mo $ 62
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 94/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 94 /mo $ 118
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 99/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 99 /mo $ 124
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 107/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 107 /mo $ 134
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 196/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Inside unit
    • 1st Floor
    $ 196 /mo $ 245
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Fort Worth Storage Units Near I-35W and U.S. 287

Fort Worth Storage units are available near I-35W and U.S. 287. Public Storage in Fort Worth has indoor storage and climate controlled storage in a range of sizes here to help you get organized.
A small 5x5 storage unit is perfect for keeping golf clubs and accessories after a few rounds at Golf Club Fossil Creek.
5x10 storage units are great for keeping busy families organized. With room for recreational gear, holiday decorations, seasonal clothing, craft supplies, and more, the whole family can keep up with what they love without the extra clutter at home.
Apartments residents and anyone who has downsized recently can take advantage of our 10x10 storage units to help free up some much needed space. Spare couches, loveseats, recliners and dining sets and more will fit into these square storage units.
Our 10x15 storage units are great for outdoor lovers. Stow your canoes, standup paddleboards and boating supplies for a day on the water at Trinity River.
Households in the Fossil Park and Brittany Place neighborhoods who are planning renovations can rent a 10x20 storage unit. Capable of packing in about five rooms full of furnishings, these units resemble a one-car garage in size.
This storage facility is just 10 miles from downtown Fort Worth. Hop on I-35 for a short drive to Kimbell Art Museum or the National Cowgirl Museum & Hall of Fame. Visitors and local residents enjoy a visit to the Stockyards Historic District for a taste of the Old West, including twice-daily cattle drives.
Help take the edge off the weather with climate controlled storage units at this location. For the most organization with the least hassle, use our eRental program to book a contactless move-in today.
At this Fort Worth Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Indoor storage
  • Climate controlled storage
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 252)

    November 21, 2024
    Google Public Storage Terrell Jones
    Neci was amazing and professional, she went above and beyond to help me!!!
    November 16, 2024
    Google Public Storage Jack Sawado
    Neci and Charlie were very helpful and informative! Answered all my questions and very patient. Thanks!
    November 10, 2024
    Google Public Storage Angela Eason
    I was looking for a storage facility that I will be able to keep my daughter's things before she has to go to Atlanta for school. The young lady who helped me with the very many questions about the facility was Neci. She was just so adorable and she said that she had just received the new position of property manager and was looking forward to working with my husband and I. The prices were explained as well as all of the ins and outs. This was the first time I had a customer service experience that was so impressive and informative. Thanks again Neci for your time and patience. Would definitely recommend your location to friends.
    November 9, 2024
    Google Public Storage Amanda
    I’ve visited several locations in the past, Neci runs a clean and efficient property. Definitely one of the best in the business. Very knowledgeable and keeps a noticeably clean property compared to others. Highly recommend property and manager!
    November 9, 2024
    Google Public Storage From Boy To Boss
    Neci was very knowledgeable and helpful. She was wonderful with communicating to me and my family. She is an excellent leadership person!
    November 9, 2024
    Google Public Storage Yacouba Weatue
    Neci was absolutely helpful and polite today when I when in to look around made me get a unit even thoo I wasn't planning on it we need more employees like her to make the society a better place
    November 4, 2024
    Google Public Storage Jose Doporto
    Its very clean and the customer service is amazing!
    November 1, 2024
    Google Public Storage J.R. Coffey
    Great service lovely ppl thanks ps thank you neci
    November 1, 2024
    Google Public Storage Davay Morrison
    Charlie helped us get us a unit quick and fast!
    November 1, 2024
    Google Public Storage Stefany Morgan
    Charlie was great of help and showed us various units. Made our reservation a breeze!
    November 1, 2024
    Google Public Storage Keshia Wright
    Neci an Charlie was the best at basswood blv i mean helpful all the way
    November 1, 2024
    Google Public Storage Frank Godines
    Great service and friendly
    October 29, 2024
    Google Public Storage Phuc Huynh
    Charlie is verry helpfull. Thanks
    October 25, 2024
    Google Public Storage Quina Monaii
    Neci is so helpful, knowledgeable and effective! I came into this location for help dealing with another location and she got everything I needed done within seconds! Thanks Neci
    September 11, 2024
    Google Public Storage Anteus Williams
    Knowledgeable employee, got me the best price he could find for my needs. Can’t remember his name but he’s the guy with long hair. Check em out when you need to get a storage unit.
    September 5, 2024
    Google Public Storage Jose Benitez
    Charlie had Good attention to the customer and answered all my questions
    September 1, 2024
    Google Public Storage Jose Munoz
    Charlie helped with app and had great customer service.
    August 15, 2024
    Google Public Storage Erica Faggans
    I went to this storage to inquire about a storage and I immediately felt welcomed by Charlie ! He answered my questions and inquires with no problems !
    August 9, 2024
    Google Public Storage R J
    I went into Public Storage to inquire about a storage unit and I immediately felt welcomed by Charlie. I asked numerous questions and he politely answered all of them. I decided to rent a unit just because of Charlie’s wonderful personality and professional's. I’ll definitely recommend this location to everyone.
    August 9, 2024
    Google Public Storage Patrece Ward
    Super pleased with Public Storage! Charlie was very courteous and professional, he answered all my questions and concerns. I highly recommend this location for your storage needs.
    August 4, 2024
    Google Public Storage Kristen Jarmon
    I visited public storage today to explore my options and also get more information, and Charlie was very helpful as well as accommodating. He was a big help in making a decision.
    July 26, 2024
    Google Public Storage Taylor Belcoff
    Do not use this facility. They stole ALL my photography equipment. Public Storage put a lock on my unit for non-payment (on April 22nd) after I had paid my monthly fee (i have email confirmation of payment processed on April 15th). The same month, ALL of my photography equipment was stolen from my unit. My space was the only one broken into (suspicious). I was notified on April 30th that this happened. I filed an insurance claim that was denied due to no proof of theft. Hang on, this is where it gets SUPER suspicious.. According to our detective with FWPD, the gentleman running the place, Danny, only looked over cameras for April 1-15th, weeks before we were notified that our unit got broken into and that was prior to them putting a lock on for supposed non-payment. Danny also told police that this wasn't our first time making a claim ( thats a lie, and proved this to the police) and told them I was likely making a false claim. I hadn't been to the unit since March 3rd, which they have record of in their system. They refused to give the police the video footage and wouldn't look through additional days. I'm fully convinced someone who works there (Danny) stole all of our items. Now a small business is out about 3k of equipment, and no way of getting any items or compensation back. DO NOT USE THIS FACILITY. Also, their elevators and doors never work but that's not as major as thousands of dollars of equipment being stolen.
    July 16, 2024
    Google Public Storage George Bochenek
    Danny was really nice and very helpful. He helped me get the right storage-unit for my needs, even had me take a look at it first to make sure it would work for me, then directed me and patiently waited for me to get it set up on the website so I could take advantage of a web special they were running, after which he got me checked in and set up with access. Being an indoor storage facility in the hot Texas sun makes this a lot better than the other places I was using.
    July 12, 2024
    Google Public Storage Rocky Diaz
    Second update. They have reduced my price for the time being!!! So update. I understand inflation but now they want $150 for a 10x10 on the third floor. Many other places still offer similar unit for $80. Brandon was great and friendly. Very easy to sign up and clean units!!!
    July 7, 2024
    Google Public Storage Jeremy Carmans
    Danny gave great service
    July 6, 2024
    Google Public Storage LeAsha Crayton
    Thanks Danny for the exceptional customer service!! You were so helpful with this whole process!
    July 5, 2024
    Google Public Storage Sarah Benner
    Have had a unit here for months and enjoy the AC/elevator. Also appreciate every time we run into Danny he walks the cart back for us :)
    June 28, 2024
    Google Public Storage Chase Hutchison
    Nice clean facility. Great customer service. Affordable units. Great experience so far!
    June 28, 2024
    Google Public Storage Tony Davila
    They are great
    June 26, 2024
    Google Public Storage Nora Elia Cortes
    Great customer service
    June 20, 2024
    Google Public Storage Juanita Vallejo
    Great experience with Lindi. Very helpful and patient
    June 16, 2024
    Google Public Storage Theresa Mullins
    MADE RENTING A UNIT VERY EASY AND EFFICIENT. LINDI WAS HELPFUL AND PLEASANT.
    June 12, 2024
    Google Public Storage Sandwich
    super nice lady and doing all of it all by herself definitely would recommend this place !
    June 6, 2024
    Google Public Storage Christie Leverett
    I want to say how lucky I am to come in and Lindi was there to help me with my situation! She was prompt and professional with resolving my issue! I would give her a 10 Star if I could! I’m one happy happy customer! Lindi Thank You again for all your help!
    June 6, 2024
    Google Public Storage Mike
    Lindi was awesome and a great help! I’m excited about my unit.
    June 6, 2024
    Google Public Storage stacy campbell
    Linda was wonderful ,she took and showed us property. Very nice . Covered all questions and was very helpful . Thank you
    June 6, 2024
    Google Public Storage Fleming Fleming
    Very professional and courteous
    June 2, 2024
    Google Public Storage Gabriel Perez
    May 31, 2024
    Google Public Storage jessica salas
    Good people place to have your stuff
    May 30, 2024
    Google Public Storage lawrence hamilton
    Lindi was helpful and professional. She got me out of the door quickly while helping other customers.
    May 30, 2024
    Google Public Storage Quadrick Johnson
    The lady at the front desk was very helpful and nice it's a good place to storage you furniture
    May 30, 2024
    Google Public Storage Truth Triple X Media
    Lindi has been so helpful to me and my husband whenever we needed service. It's such a big facility, yet she is always present. I do hope that the company is able to solve the cart issue so that it's more than one. Other than that I have had no issues and hope it can remain as easy. Oh and I wish they would get signage for the rows to know where the elevators are 😩😩
    May 29, 2024
    Google Public Storage Stephanie Ayala
    May 25, 2024
    Google Public Storage Michell Tennison
    Lindi was fantastic!! I’m lucky she was so helpful
    May 23, 2024
    Google Public Storage Amanda Gonzalez
    I needed a quick storage unit for a couple of things I need to put away. Lindi was quick and knowledgeable. Got me exactly what I needed.
    May 23, 2024
    Google Public Storage Roy Davis
    Linda helped me immensely. Great customer service A+++++
    May 19, 2024
    Google Public Storage Anna R.
    After shopping for a storage unit in the Summerfields area, this storage facility has the least expensive monthly prices and has the easiest process to rent a unit. The staff, Lindi and Danny are friendly, professional and very knowledgeable about the storage process. The facility is clean and secure.
    May 19, 2024
    Google Public Storage Michelle
    Awesome experience with Lindi and Danny!
    May 19, 2024
    Google Public Storage Shawn Orms
    Property really clean and the property managers are very helpful
    May 18, 2024
    Google Public Storage Djebi Loftin
    Great team on basswood thanks for your help!
    May 17, 2024
    Google Public Storage Kali Clark
    Best place to store your things and even better staff
    May 15, 2024
    Google Public Storage Kimberly Chambliss
    I am so thankful to Ms. Lindi and her professionalism in assisting me with the different storage sizes available and pricing that would fit my household items and budget. Ms. Lindi was so kind and patient with me over the phone making sure that all my questions were answered and that my needs were met. Again, thank you, Ms. Lindi!!
    May 15, 2024
    Google Public Storage makaeyla
    May 14, 2024
    Google Public Storage Nicole Carson
    Elevators always break down and my rent goes up all the time. It has almost doubled since I originally moved in 3 years ago. Next month its going up $30 more!
    May 8, 2024
    Google Public Storage Roger Craig
    I just had a wonderful experience with the manager at this location named Lindi. She took her time and assisted me with everything I needed. Been at this location for 14 months. She’s relatively new at this location and I couldn’t have been happier with my experience after dealing with her. Thank you Lindi!!
    April 30, 2024
    Google Public Storage Jonathan Loyd
    The elevators are always a problem at this facility, there's no carts always at this facility. I moved to this facility before public storage took it over, and there was never a problem.
    April 27, 2024
    Google Public Storage Valarie Matlock
    April 27, 2024
    Google Public Storage Carolyn Sims
    Very helpful and helped me get exactly what I wanted and needed without any hassle.
    April 26, 2024
    Google Public Storage Trish Jarzombek
    Lindi is wonderful!! I cannot say enough about her. She courteous and very helpful with my questions and in renting an additional unit. This location is very clean.
    April 26, 2024
    Google Public Storage Will Jarzombek
    Clean facility and great pricing. Been here almost 4 years and won’t go anywhere else.
    April 26, 2024
    Google Public Storage Debi Riggs
    Super easy to work with!
    April 26, 2024
    Google Public Storage Cristi Johnson
    Great customer service , always someone in office to help if needed
    April 26, 2024
    Google Public Storage Torye Taylor
    Great Service Danny and Lindi
    April 26, 2024
    Google Public Storage Denise Walker
    The lady in the office is really nice
    April 26, 2024
    Google Public Storage Darrell Walker
    Great location, friendly office staff,
    April 16, 2024
    Google Public Storage Tyler
    There is a lady who stores multiple public carts in her storage locker so no one else has access to them, she has multiple storage units. One on the first floor by elevator 1s side (first floor) she has unit on 3rd floor (elevator 1 side) and also units on the elevator 2 side. Can you watch the cameras and get those back please. Thank you
    April 4, 2024
    Google Public Storage mary gillard
    A very easy process and employees were very friendly
    April 3, 2024
    Google Public Storage Benny Pena
    Lindi was amazing. Thank you so much for your professionalism on helping me
    March 16, 2024
    Google Public Storage Nicole Ramirez
    Nothing wrong with the storage units themselves just super annoying that they don’t provide any dollys or carts or anything to help you move your stuff so it makes it extremely hard to move everything. My last unit in Justin always had dolly’s and carts. Would have kept my unit there but just too far with me moving to Fort Worth now. Probably will be looking for another storage unit though that part is just to inconvenient for me with my unit being so far from the entrance and I’ll be moving things in and out throughout the year. Highly recommend they put some out at least 2 dolly’s 2 carts by each elevator. Another thing is there is ALWAYS moving trucks blocking so your usually stuck waiting best to go durning weekdays only.
    March 9, 2024
    Google Public Storage Thomas Kuhn
    I was so lost when renting a unit. Erin helped me out so much. Got me a great unit in a perfect spot. Thanks Erin.
    March 4, 2024
    Google Public Storage Christine Smith
    Danny, the manager was very helpful when it came to renting my storage. I had problems signing in to register, and he was very understanding …I wish all managers had his demeanor. Thank you again for the stressless experience.
    February 20, 2024
    Google Public Storage Mo Smuthers
    My main man Dan was great and patient!
    February 19, 2024
    Google Public Storage Matt Galloway
    January 27, 2024
    Google Public Storage Shanice Howard
    Billed for another month and sent to collections even though we vacated the unit.
    January 1, 2024
    Google Public Storage Kimberly S (Kim)
    So awesome, looks way bigger on the inside
    December 20, 2023
    Google Public Storage Linda Gonzales
    Erin at the basswood location was friendly and quick to help us resolve any problems. Great service!
    December 14, 2023
    Google Public Storage angel cruz
    December 11, 2023
    Google Public Storage Tim Albano
    No carts available. Bathroom is nasty. No toilet paper. Light switches have been broken for months now. Trash is always left out. My rent continues to go up. Paying almost double what I paid when I first rented here. Public storage is really dropping the ball. Anyone want to go in on an industrial unit? We can do better than the 1.75 per square foot that I am currently paying.
    November 26, 2023
    Google Public Storage F. Rosario
    Since new ownership this facility has gone down hill. Elevators are always out, never a dolly available and many times were told facility was broken into.
    September 17, 2023
    Google Public Storage Tarbir Singh
    This place is so unorganized. Also, they will raise your rent without informing you.
    September 7, 2023
    Google Public Storage Jessie Walker
    September 2, 2023
    Google Public Storage alyssa velasquez
    this place literally stole $5000 with of my shoes. they didn’t notify me till the next day, they put a new lock without my knowledge, said they had no footage, as the cameras only weren’t working during the time someone stole them, refused to show me the camera footage. then i found missing pieces of the lock close by. there’s a shoe convention so they must’ve been prying when i would go get some shoes from my unit. DO NOT PUT THINGS HERE. MANAGMENT SUCKS. CORPORATE WON’T GET BACK TO YOU OR CARE.
    August 31, 2023
    Google Public Storage Angela Lovelady
    Leana is wonderful and was very helpful through everything. Would definitely recommend!!
    August 28, 2023
    Google Public Storage a
    this place is awful. no parking, elevators are always broken, saw roaches running around today on the 2nd floor. there is ZERO property upkeep, it’s embarrassing. moving to a different facility owned by a different company and I’m SO looking forward to it. calls go to voicemail and they never call you back. don’t trust the 5 star reviews, they con you into them when you rent
    August 25, 2023
    Google Public Storage Tracy Chavers
    There was an IT issue when booking my reservation online and four representatives tried to fix it and couldn’t. I lost the rate I booked under so I drove to the actual location and spoke to Juan who was wonderful and fixed the issue and even honored the reservation the other agent canceled because I didn’t want it canceled I just want the IT issue fixed. They better keep Juan, he’s wonderful.
    August 15, 2023
    Google Public Storage Jim Ward
    I remember when this place was nice, and had push carts available to help you move.
    August 15, 2023
    Google Public Storage George
    I'm very grateful to the team at 27643 Basswood they helped me figure out issues with my account /app that I had problems with. Good people.
    August 10, 2023
    Google Public Storage Chris Osondu
    Leana was very nice and helpful
    July 25, 2023
    Google Public Storage Ricardo Hesles
    One of the newer locations in the Fort Worth area, great customer service with the same quality units at all the other Public Storage locations.
    July 19, 2023
    Google Public Storage laura silva
    July 18, 2023
    Google Public Storage Solomon Ivey
    Cheleana was amazing and helped so much!
    July 6, 2023
    Google Public Storage Julio Alcantara
    So I been here for 2years and price keeps going higher and higher to the point where the price lock in rate stops functioning, already went up twice within a year! Went from 74 to 144 for a 10x5. It's better to just look elsewhere since they are charging 63 dollars for the same space and with climate control in other areas. It's just sad that, that's how customers who been here the longest have to keep higher and higher as time goes on, specially since on a good day the elevator is working or the 4 wheel trolley is actually there to use it.
    July 4, 2023
    Google Public Storage sue brooks
    Leana was so very helpful. After visiting two other Public Storage locations, she worked with me to satisfy all my needs!! Thank you, Leana!!!!
    June 26, 2023
    Google Public Storage Jay Goodman
    Great job!!!
    June 21, 2023
    Google Public Storage Kent Coleman
    Great Job by staff!!!!!
    June 14, 2023
    Google Public Storage NoOne Home
    NO CART FOR YOU!! Got a bed? We don't care. Got a 3 seat couch? Screw you! Got a 300 pound safe? Well, you're just S.O.L. They ensure you regret renting here every time you arrive by entering a code to enter, entering a code every time you use the elevator to carry your 1 item at a time (no carts, remember??) and enter a code just to leave. This is not new... carts disappeared 3 months ago and have not been seen since. I'm sure they will say they have 1 in the office... well that's nice 1) if you're there when they are, and 2) if they have one not being used. For those of us who work the hours they staff it, you get no cart, get to move items 1 at a time, and get to get your rent raised every 3-4 months. Welcome to Public Storage! You'll never forget your stay!
    June 14, 2023
    Google Public Storage Kristina Knight
    Lena helped me find out what units would be best family!! She was so helpful and my experience was way better because of her.
    June 13, 2023
    Google Public Storage Reginald Williams
    Leana was super nice and helpful. Made the entire process simple and quick. Will definitely be staying with this storage
    May 17, 2023
    Google Public Storage Lisa Garry
    Never ever someone in office to get dolly’s Single female with no help needs a Dolly
    May 17, 2023
    Google Public Storage Mel Fleischer
    Leana is amazing!!! She helped me get my unit changed from 3rd floor to second floor in a matter of minutes! Such a great person to deal with when you are stressed and needing help. She saved the day! Thankyou Leana!
    May 17, 2023
    Google Public Storage Barry Lovalvo
    Fast and reliable service. Leana was really helpful when we got locked out.
    May 8, 2023
    Google Public Storage Kevin Lentz
    May 7, 2023
    Google Public Storage Kiadra
    This place is trash do not get a storage here, I got quoted online for 75$ when my first bill was due it was 110$ I’m never able to access my unit due to the elevators not working now my bill is 146$ & I been trying to get all my belongings since April & the elevators still not working now my bill is 172$ I HATE THIS PLACE THE MANAGER NEVER AT THE FRONT DESK DURING BUSINESS HOURS THEY DONT ANSWER THE PHONE THIS PLACE IS JUST A BAD EXPERIENCE & HAS HORRIBLE CUSTOMER SERVICE
    May 7, 2023
    Google Public Storage Tierra Tate
    Horrible. No one ever answers the phone. Ive been trying to talk to someone since MARCH ITS ABOUT TO BE JUNE They raise your rates hysterically high trash can’t wait to be done with this trash company
    May 3, 2023
    Google Public Storage Adonis Ramos
    Leana was so sweet!
    May 3, 2023
    Google Public Storage BIG Al
    Leana was very helpful and was knowledgeable.
    May 2, 2023
    Google Public Storage Jonathan giraldo
    Leana
    May 2, 2023
    Google Public Storage Pedro Avila
    I just toured this facility and spoke with Leana and she was great. She answered all my questions and had great customer service.
    April 13, 2023
    Google Public Storage Shawn Dickey
    Cheleana was awesome with the customer service. So nice and helpful. Great experience!
    April 7, 2023
    Google Public Storage Ekaterina Dubovaya
    I like the service.
    April 5, 2023
    Google Public Storage Carrie L
    I've rented 2 of 10x20' units here Since early 2022 (just 1 year), and the latest (2nd time in a year) rate increase within the past year was 160% of the rate when I moved in. This is either a bait and switch tactic or they really do not want a long term steady tenants. I will be looking another options as this is really not a good business operation by Public storage. Very disappointed.
    March 31, 2023
    Google Public Storage Gman Bottler
    Juan was extremely helpful and very quick to getting me setup with everything I needed to get done!
    March 31, 2023
    Google Public Storage Krishna Glass
    Just moved in today and the process was seamless. Juan made sure everything was taken care of and offered the best customer service.
    March 28, 2023
    Google Public Storage Bryce Gusman
    Juan was a great help
    March 25, 2023
    Google Public Storage Kelli Chavez
    Juan was excellent in assisting me with all my storage needs.
    March 23, 2023
    Google Public Storage Steve Garcia
    Never had a storage unit before. So when I showed up, I didn’t know exactly where to go. I walked up to the front doors during business hours (rental office) and they were locked. So I decided to follow some lady into a loading gate. I wish someone would have told me something, anything. I tried calling, no one answered. All I got was my unit info through text, but not how to get to it, which was on the 3rd floor. The instructions were “remove blue tab on gate and a lock will be inside your unit”. Then I found a door inside that went to the office and there was an employee sitting there. The office doors are glass, so he saw me trying to get in earlier. Why didn’t he answer the phone? Idk. That was annoying. But he gave me instructions on how to get to my unit. He was a nice man.
    March 21, 2023
    Google Public Storage Montressa Mckee
    Juan was kind and stayed late to help us!!!!
    March 11, 2023
    Google Public Storage Rosa Cuadrado
    Excellent customer service from Juan! He is very attentive and gave the extra mile of customer service.
    March 11, 2023
    Google Public Storage Diamond Torres
    Great communication, thank you Juan.
    March 11, 2023
    Google Public Storage melinda kahl
    Juan was super helpful! Thanks!
    March 10, 2023
    Google Public Storage Christina Rodriguez
    Place is amazing & cleaning & Juan was a big help & very kind just I would recommend this place to everybody.
    March 10, 2023
    Google Public Storage Tanya Taylor
    Great service Juan
    March 7, 2023
    Google Public Storage Brittney Creamer
    Juan was extremely nice and helpful! Will come back to this location again.
    March 6, 2023
    Google Public Storage Maria Eugenia Perez
    ¡Excelente servicio! Juan nos atendió muy bien, se mostró siempre muy atento y respondió todas nuestras dudas. Totalmente recomendado.
    March 4, 2023
    Google Public Storage Angie Ibarra
    Juan was so helpful with this process! Easy and fast to get set up!
    March 1, 2023
    Google Public Storage Dusty Ballard
    I had 5 star service from Juan at the desk. Quick and easy.
    February 28, 2023
    Google Public Storage tracey dixon
    Juan was THE ABSOLUTE BEST!! Storage was clean! The entire location was nice and SAFE!! Love it!!
    February 24, 2023
    Google Public Storage Annita Livezey
    Juan was amazing 😍🤩😍. He took care of all my issues without batting an eye. Thank you Juan.
    February 22, 2023
    Google Public Storage Ashley Gates
    February 22, 2023
    Google Public Storage TRE O POUND
    Juan the property manager was great and got me exactly what I was looking for at a great rate!! No complaints. Thanks Juan!!
    February 21, 2023
    Google Public Storage Ashlee Flores
    Had a great experience wanted a 1st floor storage was able to walk in and Juan got me all set up for a storage on the 1st floor
    February 18, 2023
    Google Public Storage Denise Loa
    Juan was helpful and efficient
    February 15, 2023
    Google Public Storage Lauren Graves
    February 9, 2023
    Google Public Storage Ray Sankey
    Juan was great helped me get my storage all set up and billing worked out. Appreciate the great customer service!
    January 26, 2023
    Google Public Storage babiboin04
    Great and accessible place, friendly staff! Juan helped me check in for a cart
    January 26, 2023
    Google Public Storage Joseph Herrera
    Juan was great.
    January 24, 2023
    Google Public Storage W 55
    I had a wonderful experience with Toni. I appreciate her attention to detail and making the transition smooth.
    January 21, 2023
    Google Public Storage Tiffaney Smith
    Juan was very sweet and walked us through every step.
    January 21, 2023
    Google Public Storage Whitedragon_ Velo
    January 14, 2023
    Google Public Storage Kristen Schrimpf
    January 13, 2023
    Google Public Storage Brandon Hurry
    This place is nice and clean and the hospitality is great. JUAN was a big help and very helpful
    January 10, 2023
    Google Public Storage John Schalk
    Juan was awesome! Took care of my storage unit swap! Needed a bigger unit due to my accident on the app, took care of us and made it super simple to fix!
    January 7, 2023
    Google Public Storage Tyonna Reel
    Juan helped me so much today. He was so nice with helping me with everything I needed. Best at the job. I recommend Juan anytime you come!!!!!!
    December 31, 2022
    Google Public Storage Joshua Gaitan
    Awesome customer service and a very clean building.
    December 20, 2022
    Google Public Storage Carrie Lee
    Thank you Juan for the help!
    December 17, 2022
    Google Public Storage Rickey Hanry
    Juan was very informative and helpful
    December 15, 2022
    Google Public Storage Leah Mburu
    Juan was very helpful and answered all my questions.
    December 9, 2022
    Google Public Storage Jennifer X
    Juan is great
    December 7, 2022
    Google Public Storage Daniel Armstrong
    November 18, 2022
    Google Public Storage Alicia McDaniel
    Great place Juan was very helpful!
    November 16, 2022
    Google Public Storage Alley Keele
    Public storage has always been good to me. The basswood location is no different. The employee Juan was very helpful and kind. I will continue to use public storage for their kind employees great prices and clean units.
    October 10, 2022
    Google Public Storage chinwe osondu
    Well respected staff. Juan was able to give me a good space that I was looking for. Will recommend you to check this pls out.
    October 6, 2022
    Google Public Storage Jorge L Rodriguez
    Great customer service really helpful full of information and a very great person
    October 5, 2022
    Google Public Storage Cruz Ventura
    Juan's customer service was exceptional. Great prices. This place is highly recommended.
    October 4, 2022
    Google Public Storage Melanie Carpenter
    Juan was a great help thank you Juan. Was not happy that I couldn't get a better deal on a 10+5 got charged more for a 5+5 then a10+5 not happy
    October 1, 2022
    Google Public Storage Cassandra Powell
    Juan did an awesome job getting us all set up with the unit!!
    June 30, 2022
    Google Public Storage rafael delval
    Brandon made it very easy. Very friendly and helpful and explained everything.
    June 19, 2022
    Google Public Storage Jonathan Bryant
    June 13, 2022
    Google Public Storage Duyen Lam
    I was paying $150/month(including insurance) for my 15x10 unit, they suddenly want to increase it by $50/month. For what?!! Because they said demand went up and now the units cost more. All it does it hold stuff. I called to see if they’d be able to help me reduce my rate but all I got was the run around, call here, go there. I’m so upset. I’d understand if it increase by $10 but a sudden increase to $50. I wouldn’t be surprised if they increase it again next year too. Think twice before you give your business to them.
    June 3, 2022
    Google Public Storage Brian Kasula
    Long time customer at this location. Property was purchased by Public Storage from All Storage. Rent has been raised twice since they took over. Once 15% and the second 36%. Customer service here is at best mediocre. No explanation for massive increases other than market will bear it. Very disappointed with this company's attitude toward loyal customers. If you want unpleasant surprises and poor customer service, then choose this location. There are better options. Caveat emptor.
    May 29, 2022
    Google Public Storage Sabrina Sappa Boyd
    My experience signing up for public storage was very pleasant. Brandon was super helpful with breaking down information I needed as well as how to get it. Thank you Brandon at Public Storage for all your help.
    May 28, 2022
    Google Public Storage Ronnie Banks
    Thanks Brandon
    May 20, 2022
    Google Public Storage Swayne Verango
    Thank you Brandon for amazing customer service!
    May 7, 2022
    Google Public Storage Dennis
    indoor climate controlled clean self storage. drive in to unload out of the heat. storage units are large - well can be, depending what size you get. would recommend for you storage needs. elevator will have a sign if out of order so no need to guess.
    May 6, 2022
    Google Public Storage Rachel Parrott
    Brandon is amazing! As a teacher I needed a storage unit for the summer as our building is being demolished and rebuilt. I expected this process to be a hassle but it was super smooth and he was extremely knowledgeable. From waking in, looking at units, asking a bazillion questions, and getting the rental of a unit set up was less than 30 minutes! Absolutely amazing! Thanks Public Storage for having people like Brandon as your front line!
    March 27, 2022
    Google Public Storage Mohamad Hudson
    Didn't have the right unit we were looking for. More pricey than other storage places. The guy behind the counter was very helpful 👌
    March 15, 2022
    Google Public Storage Jeremy Rhudy
    When I signed my original contract at this facility my payment date was set for the 17th of the month.On the first of last month Public storage charge my credit card for rent on both of my units without my authorization. Today is the 15th and I receive notification that my access to my belongings has been removed because they have not received my payment. Apparently when public storage took over they changed everyone’s payment date regardless of what they originally agreed to. And to top it off they are threatening to assess additional fees since I’m LATE 2 DAYS BEFORE MY PAYMENT IS DUE! If you’re looking for a donation drop off there is one next door but if you need somewhere safe to store your personal items DONT USE PUBLIC STORAGE!!
    January 22, 2022
    Google Public Storage Debbie Smith