Public Storage Self-Storage Units at 16120 Double Eagle Blvd, Fort Worth, TX

I just moved to the area and had been comparing the local facilities. Public storage is the cleanest option by far and I feel very confident my items will be secure. The climate control is very nice along with how well lit the building is.

Can never get a hold of anyone. They don’t answer the phone and there’s never anyone in the building. We have actually waited outside and no one ever comes. Went on different days, at different times and still can’t get a hold of anyone. I have also left voicemails and never get a callback.

Awesome customer service. Extremely clean. The staff goes above and beyond to assist you.

Super nice place

The staff was very professional and helpful

Misty is this reason I choose this public storage! You can tell she’s such an incredible manager and does her job so well! I highly recommend this location and working directly with her if you can.

The staff was extremely helpful, polite, and accommodating. I was especially pleased with the service provided by Misty & Jessica at the Fort Worth Double Eagle location (#27653).

I really like this facility! It is nice and secure. The staff are great. The manager Misty is always available and so helpful. I cannot describe how great it is to feel like I can always get helped and get in touch.

This storage facility is really nice and secure. I also find the property manager Misty to be very helpful. She almost always answers the phone immediately if I ever need anything. She really seems to work hard and care a lot about customers. It makes me feel that much better to keep my things in storage there, because I can trust Misty.

My experience here has been great. From the very first day I called the property manager Misty to ask about the facility over a year ago, she was so kind, professional, and very patient. She helped me a lot and was So much nicer than other properties I called. On move in day she was very available to me and helped me with anything I needed! She really went above and beyond. I also saw her walking the property and very carefully paying attention to all the facilities to make sure everything was safe. I just thought she was amazing. Over this year, any time there were any questions or issues at all, she was always very available to me by phone and so sweet. It has been over a year and even when there have been price increases, she really cared and went above and beyond to help. It is such a relief to know she is the manager and that my belongings are in great hands! Totally recommend this location. Plus it is a super nice and secure facility!

Raised the price 6 months after choosing them. Apparently, the contract states the earliest they can increase the rent is 6 months, so they were just waiting to raise it as soon as possible. Only gave a second star because the guy I talked to in December was very understanding & apologetic and gave me another 3 months at my initial price. Spoke to Misty after those 3 months, and she was pretty rude about it and insisted there was nothing they would do to help. Moving out soon because of this.

Great place! Friendly manager Misty.

The facility is fantastic. Controlled environment and super clean. I am very satisfied with the security onsite. Misty was great at helping me with renting a storage unit. She found me the storage unit to fit my needs and walked me through the process. I highly recommend getting a storage unit at this location. It is an easy location to get to and right off 114 close to the Texas Motor Speedway. I appreciate your help Misty. Big Thanks!

They raise the rent price every few months and disable your gate entry access if you're a couple days late on a payment, effectively locking you out long before their contract states. They also require you to purchase their insurance plan and a new lock, even if you're just switching units. Finally, all the elevators and access/exit doors are operated via bluetooth and a phone app, but there's no cell service inside the building, so you have to manually enter an 8 digit code to use them. At least the temperature inside doesn't seem to exceed about 80 degrees in the summer.

Raised my unit cost by $35 a month and no one is ever at the office when I go up there. Can’t even get help with a lost key since no one answers the phone

Very nice lady at front desk. She was very knowledgeable!

Pros: you can drive inside bldg. Semi-airconditioned. Cons: no carts in bldg B. Dirty elevators. Semi-airconditioned. Closes at 9 pm. App to open doors only works to get in bldg. All other access doors and elevators have to have the access code typed in every time.

Misty is amazing. She helped my wife get through everything and made sure all questions were answered!! Clean facility and nicely taken care of!!

Thanks Misty for helping with my newest storage issue, needing more storage is a good thing, right? 😊

Excellent customer service! Love this location! Misty is amazing!

Absolutely love this location. I have multiple units. It’s super clean and safe. Very very nice. Misty is amazing. She is super helpful and wonderful to work with. Highly recommend.

Such a bad first experience. Got there with our stuff all ready access code would not work, app would not work. No one would answer. Waiting on a resolution but HORRIBLE first impression.

Misty I don't know if she will see this Review ,but I want you to know I really appreciate ,how you are always so professional and helpful thank you

Made it easy to get and change the unit.

Misty is awesome!! She explained all!!! A+ service

Misty is great! Location is new and clean and very secure. Misty is very helpful with any questions you might have plus she will make sure you get the right size.

Good location. Exceptional staff (Misty).

Easy access to this location. It is clean and well lit. Have had good experiences because of Misty's assistance. She has been very helpful in answering all my questions and providing guidance/resolutions for my issues or concerns. She is very nice, patient and very considerate of the needs of the renters.

Misty is such a great helper! She does amazing and is just so sweet! Thank you so much for your help!

Clean, well run facility.

Everything was good into i went and couldn’t get to the 3 floor to my storage because the elevator wasn’t working!! Also there isn’t any way to contact anybody after office hours so i was basically stuck in the storage till someone else came and no it wasn’t after hours ! I paid the movers to come get my stuff out the storage and still had to pay them even though the elevator wasn’t working

The customer service at this public storage are amazing. Misty, in particular, is always friendly and extremely knowledgeable when it comes to helping me with my needs. She makes sure that everything I need is taken care of quickly and correctly, no matter how simple or complex my needs may be. She's very patient and accommodating when it comes to figuring out what works best for me, which is so helpful considering the competitive market for storage units in my area. Each time I have interacted with her and the other staff at this establishment has been pleasant and stress-free – making me feel like a valued customer. Everything is always spot free and feels like a new building every time I walk in.

They are very reasonable and secured really well

Very polite and helpful

Misty in the front office is AWESOME!!! I TOTALLY recommend this location to anyone looking for storage!! Very helpful with location of unit, supplies and dollies.

This the best place to store your things. This location has very low prices and a great staff!

Great customer service, Aaliyah, Sandy & Misty were amazing!

Great experience with this facility

Sabdy and staff are helpful and nice

I would strongly stay with these storage units. They will overcharge you and legally not let you to your belongings

The best place I've stored anything, seriously. I know that some may think "it's just a storage place...", but I've moved A LOT in my life for various schooling, work and other business functions, as well as seen my family have storage in a number of places. Location off 114 and Double Eagle make it insanely easy to get to and out of without traffic troubles, even with moving trucks or trailers. Huge bay doors so you never have to get wet if it's raining Prices are reasonable, the office people are friendly and the manager Sandy is awesome. Carts available to sign out when the office is open to make moving things easier. Haven't had an issue with the gates working, clean facility and haven't seen a single rodent or spider (HUGE PLUS for knowing nothing is there to maybe bite you after stuff has been stored for a long time) I frequent the facility often due to moving things in and out or just for storing equipment that doesn't fit at my home. If you're going to rent storage and deciding between various locations nearby, this is the one!

Awesome Job! Sarah she knew exactly wanted and knows how much the unit was down the cents. Thank you so much for the customer service!!!

Ms Sandy and Ms Sara 10 🤩

Customer service team is excellent. Team communicates in a courteous and professional manner. Building is uncluttered, tidy and well light. Carts are available during business hours. Storage units are clean. All points show that customers are their #1 priority.

Ms.Kay was very personable and helpful. I will definitely recommend this location.

Cost effective new storage! Welcoming staff

Janet and Sandy were absolutely awesome, prices are great and love the conversation. Very clean facility. I would recommends this Public Storage.

Excellent service from Ms Sandy recommend to everyone!!!!

Property is immaculate and taken care by the staff impeccably. Janet was amazing today and if you need storage this is the place to go.

Great service and welcoming employees. Sandy and Rachel were amazing and very helpful!

The girls are awesome and this is high tech storage

Great experience with the ladies Sandy , Janet and Pam and the most clean and customer friendly storage place I have stored at.

Always the best experience with the staff and property and a shout out to all the work they have done the remodel looks fantastic

First time storage renter the ladies Sandy and Pam were very helpful and informative would recommend

The ladies were awesome in helping me get an additional unit!!! Great facility and very clean!! Thank you!

Amber and Sandy clearly stated all of the terms, conditions, hours and policies at Public storage. They have great attitudes and I look forward to seeing them again

I had the best experience with Sandy and Lashanda…they got me exactly what I needed and for a really fair price. These past couple of days have been a tornado. They definitely made me feel like family. When I say UHAUL WHO because PUBLIC STORAGE IS THE PLACE TO BE. Make sure you go and check them out they are all smiles and full of jokes:)

WOW!! First off, this unit is CLEAN! The staff, namely Sandy was amazing. She was incredibly helpful, walked us through everything we needed and she made everything super easy for us!

I f——in love the people at this place, they’re amazing.

Sandy and lashanda did an amazing job and they were very helpful and this place is recommended.

Great experience—clean facility, friendly staff. Juan was very polite and helpful, assisted me in figuring out which unit I needed. Would recommend.

These people here are the most awesome people you want to do business with, Rey you were amazing, very clean, very professional, my wife has a storage and I have a storage on a different floor, and both floors are very clean, thank you too all of you there

Janet Rey Juan are absolutely amazing!!

This office staff is amazing and so helpful!! Thank you!

Great facility, and the staff is super friendly.

She was an amazing help would recommend everybody to come here

Janet was amazing! She helped us get our rental and made it a nice and easy process. I highly recommend Janet and the ladies that assisted her.