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Public Storage Self-Storage Units at 2425 Canton St, Dallas, TX
Address
2425 Canton St
Dallas,
TX
75226
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Move-In & Access Hours
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 43/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 43 /mo $ 54Best Price Label+ one-time $29 admin feeHurry! -
10'x5'Online only price$ 58/mo
Small 10'x5'- Climate Controlled
- Upstairs/elevator
$ 58 /mo $ 73Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 75/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 75 /mo $ 94Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 93/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 93 /mo $ 116Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 93/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 93 /mo $ 116Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 126/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 126 /mo $ 158Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 126/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 126 /mo $ 158Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 156/mo
Large 10'x20'- Climate Controlled
- Upstairs/elevator
$ 156 /mo $ 195Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 246/mo
Large 10'x25'- Climate Controlled
- Upstairs/elevator
$ 246 /mo $ 307Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Dallas
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Downtown Climate Controlled Dallas Storage Units Near I-345
Storage units in Dallas are easily accessible near I-345. Our climate controlled storage units are located in the heart of Downtown, making it simple to get organized and get back to your day.
Small Dallas Storage Units
Need a small storage solution you can quickly access before or after work? A 5x5 storage unit can hold sports gear, tech tools, and extra clothing for anyone on the go.
If city life is making you feel cramped, a 5x10 storage unit can help you make the most of a smaller space by getting seasonal decor and appliances, bikes, camping gear, and more out of the way.
Medium Dallas Storage Units
Got a few pieces of furniture to get out of the way? A 10x10 storage unit can fit couches, a dining table, dressers, and a spare coffee table.
Large Dallas Storage Units
Local businesses in the area can take advantage of a 10x15 storage unit in the city center to keep inventory, equipment, and supplies out of the way so your business can grow.
Homeowners undergoing a move or renovation can get the job done with a 10x20 storage unit, which can hold up to five rooms of stuff for long or short term storage.
Climate Controlled Dallas Storage Units
All of the storage units here are indoor climate controlled storage units, which come in a variety of convenient sizes.
When you store at this Downtown Dallas location, you'll be surrounded by the best of the city. Take a break and grab some local cuisine with park views at Pacific Plaza or Main Street Garden Park, both just a quick walk away. Or, discover the interactive exhibits and dining of the AT&T Discovery District.
We're also close to the Nasher Sculpture Center, the Dallas Museum of Art, and the Dallas Symphony Orchestra at Meyerson Symphony Center where you can get your culture fix.
Use our eRental program to book a convenient and contactless move-in today!
We also have locations on Chestnut St and Swiss Ave with plenty more storage units to choose from.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 493)
Great place to store your stuff if you're near Downtown dallas. Maria and Nundee have done a great job getting us set up and helping us with any questions we've had.
A Wonderful PlaceThat There Customer Service & Hospitality is very much appreciated.
Has a great Team & Very Supportive System.
A place that I will recommend family, friends, or anyone!!
Thank You, Nundee &, Maria....
Nandi and Maria and Maria great customer service hooked me up. Will definitely come back to this location.
If it weren’t for Marie, I would have completely lost my mind this morning. I had just come back from surgery and all I needed was a change of clothes. But when I opened my storage unit, it was EMPTY. I literally fainted and could barely breathe. Marie stepped in, calmed me down before I could pass out again, and didn’t stop until she got to the bottom of what happened. She went above and beyond in every way imaginable. Without her, I don’t know how I would have made it through this ordeal. Marie is a lifesaver, and I am forever grateful for her kindness, persistence, and care.
Maria was very helpful and such a delight. She helped me setting everything up which was super nice. This is a great storage facility. It’s very secure and in the heart of Dallas.
Please read the entire review!
Most 5 star ratings are from before Public Storage bought the property.
Original review:
Linda the manager is great. Extremely nice went beyond what was necessary to be helpful and get me taken care of. I would recommend this place anyone needing storage for sure.
Update:9/2024
Manager Linda no longer works here. Maria is still there. She's about the only good thing they got going for them. The first review was before Public Storage bought the property. Since they took over this property is no longer what it was. They are never in the office when I try to stop by during office hours. Property not clean like it was before. Can't get anywhere trying to get a return phone call with the regional manager to discuss some issues. They have raised my rent two times already while no longer allowing 24 hour access I had for years since before they bought the property. Didn't even notify me. I found out after I showed up to put a truck load of stuff in my storage after an event at 2:30 am in the morning. Never any carts to be found. Even when no one else appears to be at the property. One elevator is not working often. Sometimes both. This 5 star property is downgraded to a 1 star.
Workers are very kind but everything else is a train wreck. They increase rent almost immediately after your first month astronomically. One of the elevator almost never works. Water fountains don’t work. Restrooms aren’t accessible. Have to give your ID to rent a cart out so if you come with no one at the office, good luck. Overly crowded, always. Just a terrible terrible experience. DO NOT RENT HERE.
The Manager Maria is all about business. Five Star First Class service ALL THE TIME..
I’ve been a customer here for a bit and it’s a nice storage unit space!
The Good: Maria!!!! She is so welcoming and helpful and is always here. The facility/units themselves are clean and well maintained! Idk how Maria does it all but she does!
The Bad: They are horribly understaffed so sometimes it’s hard to catch someone in the office as there’s usually only 1 employee (Maria) taking care the entire facility single-handedly. So that can be frustrating at times when I want to just run in and out of the unit and need the keys from the office.
Maria was so helpful and super friendly!
My move in process was so easy! Maria was always there to help me with anything i need . She is an absolute sweet heart!
Every time I come to get a cart it’s policy that I leave my ID, so i leave it. When I come back ten minutes later no one is in the office and the doors are locked so im stuck waiting until they can come back to the door which has never been in under 10 minutes.
Update 3 weeks later- I’ve been 6 times over these past 3 weeks and no one has been in the office. (During their office hours)
The date is 9/3 and the lady at the counter told me she’d help me after she helped her other customer after I just got stuck in the elevator
I moved in this spring and my experience has been great! Maria has been especially helpful and pleasant when I come by the office. She's very knowledgeable and thorough and genuinely cares about the customers. ❤️
So nice! Charlie helped me both on the phone and in person. Great price and great experience. Highly recommend.
Maria is the bestest most Amazing Manger that Public Storage could ask for. Maria has amazing customer service, knows, understands and empathizes with the customers-consumers. I recommend this storage facility for All storing needs(disclaimer...) Note to Public Storage et al Maria is a great example of customer service my only complaint is Maria is not always able to be at the desk because Maria is serving customers. My recommendation (which may or may not be influential) is clone Maria...jk🙄 there needs to be more employees like Maria but please do not cut wages or things like that in the budget as customer service
and retention should be
priority but as we all may or may not know that is not the case. In a Utopic world which would be cool we'd have lots of Maria's at Public Storage facilities and partnerships. Thank you Linda H-D 2024
Maria has been AMAZING ! I am a teacher and have been using Public Storage over the summer for the past 2 years to store my classroom materials. She is so nice and helpful every time I have had any questions!
MARIA WAS AMAZING... SHE HELPED ME SO MUCH... IM GOING THROUGH THE MOST RIGHT NOW. AND SHE MADE THE TRANSITION EXTREMELY SMOOTH
I have had this storage for years. Actually, Public Storage is the 3rd or 4th company that has taken over this building since I've been a customer. Maria has always gone above and beyond to assist me with anything I needed help with. Always with a smile and patience. Maria is a great asset to Public Storage culture and customer service experience. Thank you Maria! 🌞
First of all, the management is great here! Maria and Delia are amazing people who are super helpful! Especially if you accidentally lock yourself in a unit when the door is stuck on a couch! Keep that in mind, do not go inside to check what the door is stuck on haha
Public Storage leases to individuals online without ever meeting them or requiring them to visit the on-site office. Multiple individuals have been observed living in units against city ordinance. When reported to staff, they express zero concern and acknowledge it happens due to the company’s online leasing methodology. With that, Public Storage willingly and knowingly leases commercially zoned property to individuals for residential purposes, and they do nothing to address the security concern of actual lessees. They advertise business hours but allow individuals access to the facility around the clock. I am very disappointed. I reported 6 different individuals on foot in 30 minutes to Maria in the office and she says there is nothing she can do.
Wow. Advertise $180 / mth. For their best customers you’ll be at $800 / mth before you know it!!! Buyer beware. Then trying to get help. Off shore customer service that can’t and won’t do anything. Existing customers check your bills!! New customers find someone else. Terrible. Terrible customer service and experience. Surely this is illegal in this day and age!!!
Great place and great staff. Especially the lady at the counter today. I believe her name was Marie. Nice lady
She was very helpful Ms. Maria
Maria is very helpful
Maria is amazing
Maria was very helpful with my first time moving in to a storage
Maria was so helpful to me .Thank God for her
Maria was Awesome!!!! Great personality.....
Ms. Maria and Ms. Nancy, were very helpful and professional. These ladies helped us to move in and get settle. Thank you
Maria has been very helpful since I’ve gotten my storage unit . She makes sure she accommodates my needs 5 stars for her !
Maria has been the best help since I’ve become a client of Simply storage back in Jan 2023. Each and every visit she has been so consistent with assisting and providing GREAT SERVICE to me and I just would like to Show her this public appreciation at this time. THANK YOU MARIA ❤️
Maria was super helpful on the day of my move. Would recommend!
Maria is the best! She’s been so helpful, since I moved here for another state.
Maria and Nancy are the best at answering our needs and helpful with anything we need
Maria is wonderful ❤️ Her skills of cleaning are immaculate! her hospitality is also very emotionally provoking .
Maria is fantastic. Every visit to the facility she is super helpful and always available to assist.
Good storage, Ms Maria made sure everything was good
Maria is very helpful
I was looking for a new storage unit and left my name and number on they website last night. Nancy called me to see if I was still interested and we worked a time out for her to show me a unit today. She was very nice and this place is very secure! Nancy also told me that they do a walk through everyday to make sure nothing has been vandalized, broken into etc. This is the most secure storage facility that I've seen! If you want a storage unit that is secure and the people who work there are super nice then don't hesitate and get you one at public storage asap!
Clean, friendly, and very helpful. Maria is as good as it gets. Rock on!
Maria n. Nancy. Awesome worker people
Maria is awesome with everything
Removed the remainder of my itei
My family and I just stopped by Monday
to see how much a unit would be, and I was really impressed how clean public storage is since simply! Very nice, thank you Mrs Nancy for helping us! We will be recommending this place to family and friends, thank you public storage
Miss Pamela the manager is so awesome she's the best
Maria was the biggest help when transferring to a larger unit. She was helpful to make the move easier and effective for everything I had.
New customer of public storage Maria was very welcoming and showed excellent customer service throughout the whole process. The facility is very clean , I am very impressed. Kudos to Marie!!!!
Helping my brother move this week was a breeze with the help of Marie at Public Storage! She was so helpful with picking the best unit for us and making sure the transfer was easy and efficient. Great customer service and the units are always clean and secure!
Nancy was an absolute pleasure to work with. She helped me find the right storage for my needs and allowed us a tour of the units. She answered several questions and gave us a peace of mind. Every thing I was looking for was founded today to ensure the safety of my belongings inside a storage that has triple security.
Maria and Nancy are super nice front desk clerks. I had a dilemna about my lock, and they were quick to help me with a solution. Whatever help I needed they were efficient and so helpful. The only reason I did not give 5 stars is because parking is too tight especially when moving trucks are parked as well.
I would like to say thank you Mrs. Nancy for being so helpful and helping me out with my leasing agreement, explaining everything to me. Showing me the unit, the 'property' the grounds are very well tooken care of 'clean' and most of all, being nice friendly and courtesy, I really do appreciate it thank you! If you need a space 'unit' please go see Mrs. Nancy great 'Property Manager, great team member thank you public storage!
Parking is comparable to a drive-through at a fast food restaurant. Except, most times moving trucks are blocking the key box to where you cant even do that; drive-through. When bought by public storage in November 2023, traffic at this awfully laid out facility increased significantly. Worsening an already bad problem. Cant get in this place, can't get out. Whats worse, I signed up in September for $86 and my rent is scheduled to increase a whole $27 at $113, 5 months after signing up on February 1. Throw away the $1 deal to keep prices fair monthly. I cant afford $27 increases every 5 months (more than 2 increases annually) as i need storage long-term. The money will obviously not be going to the employees as raises, and obviously not toward parking improvements. In fact, they should give me $27 each month for having to deal with this headache-of-a-place to access. Theres absolutely no convenience of this place other than its downtown. Also, homeless people sleep in this place. Sometimes i arrive and dont even go inside the building because homeless and suspicious looking people are already lingering inside. Which i dont expect when i dont see vehicles outside. Its actually pretty scary. So i come to this place and am inconvenienced even further just by coming and not going inside to do what i came to do. I hate this phically poorly structured place/location, and also public storage in general. Both are nuisances.
Five stars to Alex, who is amazing. Every customer facing person in the world should have his people skills. He made even the simple job of paying the bill pleasant, entertaining, and informative. He's a real professional, and it shows. Thank you for a terrific experience. I know that no matter what, he'll take care of any issue that may arise. Well done, and thank you again!
Alex was really knowledgeable and help me out
Muy buen personal
Shoutout to my friend linda for helping me out with my storage unit <3
Awesome customer service from Linda. Highly recommended.
Update 12/8/2023
Linda always provides THE best customer service anytime I stop by or call.
You will absolutely love this property it is beautiful they have the security that is top notch to make sure that your stuff is secure and that’s why I went with this property. It also is in a really great area where well-to-do people would feel comfortable renting.
I highly recommend this place and the customer service is top notch. Definitely ask for Maria because she is a
Ms. Linda was the best. She was very patient and courteous throughout the entire process and I can't thank her enough. The overall facility and unit was to my complete satisfaction and well worth the price. I look forward to continuing business with this specific location now and in the future. 5/5 across the board.
Words can’t describe how much I enjoyed my time here! Huge shout out for Linda and Maria for the outstanding customer service and detail to my unit. Moving in and closing my lease was a breeze. I highly recommend this location and the service from staff. They care about your needs and will communicate with you if you ever have a question! 🤩
Thanks to Justin and Marie I was able to save money on my mistake I really do appreciate them
Marie was super friendly and helpful.. thank you so much.. she goes out of her way to assist.. 😃
Maria and Linda were awesome! It was my first time renting a unit and they both helped me through the process.
In and out in less than 30 minutes, Thomas made this a smooth pleasant experience.
Justin Hernandez is friendly, professional, and very helpful. Always has a smile on his face. He has made my experience enjoyable.
Used this storage for two years and I have no complaints. Felt very secure having my things here. Level of security is great. Linda was always a pleasure to work with. If I ever need a storage again I’m definitely coming back here!
Clean, well-maintained and managed Facility.
The staff is professional (Linda was amazingly helpful) and the facility is clean and feels safe. I have never had a problem accessing my items and feel confident that they are in a good place. Thanks for being such a great place to work with during my move!
Justin signed me up about a month ago while this was "Simply Storage". He sold me with the hopsitality. Made sure my info was updated as they made the switch to Public Storage. Thank you for being proactive. Great location!
Great opportunity to work with Maria, Justin, and Linda. This is a beautiful property, very well maintained. Great team!
If you’re looking for safe, secure and conveniently accessible place to store your extras ..this is the place. I’ve been using this storage facility for over a year and they are wonderful
First off, it’s always clean. There are also cameras and the only people on premises are those who have access .
Ms.Linda and the other lady are great to work with. These ladies consistently show a willingness to help.
Excellent customer service !
Jill Justin and Maria were exceptional and very helpful
Linda was very helpful and informative the building is very clean and tidy. Fast, easy and friendly service.
Linda was awesome and very helpful! But then again been dealing with her and Maria and both are very professional
Justin and Maria were very helpful top notch facility and top notch employees
Marie was awesome
Friendly and accommodating. Made the experience easy. Clean facility, and helpful staff.
Excellent service and low price! Maria and Linda were great and friendly, great communicators.
Linda and Maria were so kind and fast. I'm so glad to have my things here in a cooled environment that I can trust.
I experienced the best excellent customer service with simply self storage with Maria and Linda. They helped us with finding the best sized storage that fitted our needs. I recommend this storage to anyone. I give 5 stars 🌟 all the way.
Justin and Linda were amazing! Very helpful and accommodating.
Excellent customer service from Linda!
Where do I begin …?
I visited Simply Self Storage @2425 Canton, Dallas after reading previews so I am compelled to write a review based of my experiences.
Linda and Maria are top notch. Walked in, explained my needs, I secured one storage unit and return the next day to secure a 2nd. I referred a friend as well.
Very friendly people Linda took care of my needs with a smile. It doesn’t get any better.
I am appreciative, thank you!
DAllen
Awesome customer service, very convenient process getting moved in and always helpful with any questions!!
Very easy to access as soon I walked in
Justin and Maria did a excellent job in providing a rental unit,showing us around each size ,gated with air cooled facility. They were very helpful and I do recommend this place.
Maria and Linda thank you very professional and fast service I appreciate the cheerful attitude displayed to us ..
Linda was extremely helpful throughout the process! I came in admittedly last minute and she took the time help find the right size unit, assist with gate entry, and personally guided me to the unit I selected. I can't say enough good things, but I will definitely share the experience with others.
So far my experience has been great, Jusin helped me out quickly and explained everything clearly. The place looks very secure and I’m confident my items are well protected.
Very professional! Made the process quick and simple! Ask for Justin and Linda!
Justin was a great help. Pleasant and very helpful. He made the rent process easy. Thank you Justin
Justin we extremely friendly and nice helping me get my storage unit! Nice storage unit that is gated and has cameras! Thanks again Justin!
Needed some extra space and started looking online for a storage unit. Found one not far from home and looked at the reviews. So glad I found this space. Maria and Linda are amazing!!! They’re super nice and made the move-in quick and easy. They even took the extra step to walk me to the unit and make sure I was happy with location, cleanliness, and size of the unit. A+
Best place I have brought my stuff to keep & CHEAPEST price. Very friendly front desk.
Justin and Maria have wonderful customer service, they were attentive, friendly, and helpful. This is a place you want to store your things 😊😊😊
Excellent customer service.
linda was so helpful and sweet! she helped us get our storage unit and gave us so much helpful information. so glad i went with simply self storage :)
Very clean and organized. Staff was very very friendly and helpful. Ms.Linda was so kind and showed us around. I highly recommend this storage company.
Linda & Justin are awesome to work with! Answered all my questions & very helpful!
Great front office staff
Great service and rates!
Can’t say enough about the customer service provided by Linda, Maria, and Justin. They keep the entire process simple, quick and easy. This facility is clean, secure, well-maintained and managed.
2nd time using this company. Great experience the first time brought me back.
Met Ms Maria, and Ms. Linda are very kind and informative.
Mariah was amazing, thanks for the assistance. Great Location.
Even with a transition of name, I’ve been here for 3 years and the staff is always so helpful, the property stays super clean, and even though it may be at a lot of different people coming in and out, I always feel super safe!
Maria is fantastic! She provided great feedback on sizes. She helped us pick our storage unit and everything fits! Such a great help! Thanks Maria 😊❗️
Miss Maria was wonderful at the deep ellum location. Got me situated wonderfully.
This facility is like Fort Knox, clean and affordable! Thank you Ms. Maria for top notch customer service on move-in day! You made the process seemless.
Great
I love the customer service. They were patient enough to hold the unit for me thank you Ms Linda and Ms Maria y’all are the best 🌟🌟🌟🌟🌟
Miss Linda, Justin, and Maria all were super nice and customer service friendly. I would recommend this storage company to anyone. No hassle and straight to the point on all information.
Justin & Monica are the best. Clean facility, fast, and helpful. Looking forward to storing my belongings here with peace of mind!
Maria & Justin are absolutely amazing, knowledgeable, friendly, professional. The entire transaction lasted less than 30 minutes and that’s including the online registration, showing me a tour and getting me updated with all the information.
Very quick and easy. Great customer service!
Justin was awesome at showing me the different storage units that were available. He took time out of his lunch break to help me out and did everything rather quickly and straight forward. Thank you so much and definitely recommend Simply Self Storage.
Everything was very smooth and the sign up process was very simple
Justin & Maria were awesome, attended to my needs and helped me get all in
This location is great. My kids and I walked here. 24 min walk and Justin took good care of us. Not only is he professional but very friendly! Helped get me squared away in no time.
I WANNA GIVE A BIG SHOUT 🗣 OUT TO JESSE FOR ALL HIS WONDERFUL SERVICE..HE WAS SUCH A GREAT HELP THANKS AGAIN JESSE..
Justin was great and informative. Service was quick, fast and easy.
Justin was such a huge help getting us our new unit! Maria was great too! The building is always so clean, safe and well maintained!
Justin is literally the best honestly, on point with answering my questions and asserting my needs!
Justin was a great help. He had an answer to all my needs, very helpful.
Justin was great
Justin at Simply Storage was so helpful! Grateful to work with such a well organized and helpful business. Nancy was also great in helping with the process of vacating my unit too!
Maria has been super amazing!!! I thought I was moving into an apartment and not storage. Such a pleasant experience and clean well kept faculty
Maria and her partner were really helpful and accommodating.
Justin went above and beyond! Great customer service!
Justin and Maria were very helpful and delightful!
The lady is so sweet she brightens up your day.. love the energy, she's the best
Great Staff! Linda helped so much. Thank you
Great storage facility. Clean,well lit & affordable. Linda & the staff provided excellent check-in service. Give them a call!
Great customer service
Awesome customer service and super friendly staff. Highly recommended!
The ladies there are amazing ! They help with whatever question or problem you have with a positive attitude. I’m a very busy person so having them around has been great!
Great facility! Very clean ! And Ms.Maria and her coworker were wonderful!! They were very friendly, helpful and understanding. Best switch over I’ve ever made from Public Storage to here !
Best storage downtown way less likely to be shot when here than other places in deep ellum
Maria was very helpful with selecting a storage unit and setting up the application process. She gave me multiple options and provided excellent customer service. The property looks clean and very, very secure
Maria helped us set up a storage unit. She was so kind and so helpful. The storage was very clean and we are happy we chose simply self storage.
Maria was very kind and helpful. She made the reservation process easy and stress free.
They literally made the process simple and smooth. Couldn’t get any better. Thanks Maria you’re awesome.
This is my second time renting a unit from Simply Storage and Maria was wonderful! Very helpful and so sweet!
Maria and Linda was great hostesses and wonderful customer service
Very nice clean very professional
Maria and Linda is awesome. Thanks for being so great. I love this place !!!!
Hi guys, just wanted to leave you guys a great review I had an awesome experience the customer service is through the roof meaning exceptionally great. Did I mention that the place is very clean and organized and I would recommend anyone to come here and do business I just wanted to stop through and spread the love thanks again I can’t wait to come back!
Simply Self Storage is the place to be. Ms.Linda welcomed me in, listened to my needs, understood the assignment and accomplished it within 22 min if not less. Hassle free and very economically. One would think that since the location is downtown it would be inconvenient. WRONG. This facility has 2 ways to enter the property on Canton and Commerce. Clean, safe surroundings, security cameras, the most up to date security locks for your unit and convenient elevators to help you maneuver your belongings. . Thank you for your excellent service in our community. Well done and may God increase your business 💜🦋
Great customer care, great people. Highly recommended.
They are the best ❤️
Linda was very nice, helpful, and professional.
The best storage rental place I’ve rented at. They keep the facility clean. Great location downtown and the custom service is unmatched. Also it’s always a cart available to use. My last storage facility didn’t provide any moving devices.
Awesome 👏🏽
They where very wonder helped me with everything gave great customer service an they are very friendly
Safe storage facility and very friendly staff
Great system. Office staff always so helpful
MARIAAA IS THE BEST! VERY HELPFUL WONDERFUL EXPERIENCE
Simply not worth it. I moved it summer of 2021 at a rate of $260 when they were CubeSmart. Simply Self Storage bought them out before year end and started bumping up rates immediately. In 15 months, rates have jumped 50%, from $260 tp $380. And customer service is poor. Multiple times, I have not gotten online messages (through the website) and voice messages answered, they are regularly out of the office / off premises during work hours, and where there used to be two employees working, there is now one. I've personally asked for call backs from managers (when no manager is onsite) and not received a response. And twice had to resubmit an insurance certificate after already submitting one in person to avoid getting double charged. Getting those charges reversed was a huge headache.
Awesome customer service. Recommend to all..
Linda was phenomenal, got me all set up with my Storage unit very friendly & professional. Thank you.
The storage unit is very spacious and the facility is very secure. The staff is extremely helpful, knowledgeable and friendly.
Simply Self Storage Farmers Market was the third storage facility that I went to. The first was too far and didn't have a unit the size I needed. The second had the unit size I needed but was too expensive. Then I found Simply Self Storage Farmers Market, it was close, had the unit size I needed and the price was within my budget.
Working with Maria and Linda has been a wonderful experience, not only do you get professionalism, but compassion as well. They care about the facility and the renters, you feel it and it shows.
I am so grateful that I'm at the best choice in self storage facilities, and that is Simply Self Storage Farmers Market.
Linda was awesome!! She made the whole experience seamless and I couldn’t have asked for anything better!
Linda was great she went through everything with me and answered all my questions. Amazing experience :-)
Ms. Maria was very kind and attentive. She explained everything to me in great detail. The property seems secure and very clean!!
Great service
Great and easy move in process. Linda went above and beyond for me with all my many belongings.
Linda has always made my moves easy and has great customer service
Linda and Maria are both awesome. They both were very helpful and professional..
All simply storages need people like this!!!!
This was probably the best experience I’ve received at any establishment in… well EVER! Maria and Linda were the best. Their communication was superb via phone and in person. Their attention to detail and clear instructions given, made me feel safe and that I made the right choice choosing this facility to hold my things. The security and use of passcodes to access the facility is by far the best I’ve ever seen. I am extremely happy with my choice and would highly recommend them to anyone.
Great place with great people. Linda was fantastic to work with and very helpful! She made my experience smooth and allowed for a flawless move! This location provides equipment to move your items off of your truck/car and into the unit.
Right before I was given the keys to my new apartment the pipes bursted and it’ll be two weeks before I can move in. I came to simply self storage and the two ladies in the front office were very helpful and informative. Thank you for all of your and simplifying the process for me.
Very great experience, Linda is very helpful and has welcoming energy.
Linda is a treat. She is extremely helpful and I was in and out very quickly.
Great help and easy to use access
I was in a bind and running out of time I called to see if I could get a bigger unit the lady Linda told me I had 8 mints before she closed I made by a sliced and she went over and beyond customer service.She was amazing and helpful and stayed passed her time thank you so much for all your help !!!
Outstanding customer service! The facility is well maintained and the prices are extremely reasonable. Super secure, only allowing me to enter the floor my unit is on, meaning people don't have free access to anywhere in the facility, everything requires your personal code, super safe. Maria and Linda (I believe that is their names!) are absolutely wonderful! Highly recommend!
Linda and Marie at Simply - Dallas have always been extremely nice, respectful and responsive every time I called. The facility is always clean. If you are looking for a place to store your item consider them
Very appreciative for our customer service experience with Maria; answered all of our questions and helped us feel secure about our decision to store our belongings at Simply Self Storage
It’s was very good service
Great experience with this place. Clean and the staff Maria and Linda were very professional.
Maria great service
Great service from ms. Maria
I have been here since July and actually have to rent another. Great service and awesome place
I came to this storage unit last minute and was greeted by some of the nicest women ever. Ms. Maria assisted me and went above and beyond to make sure I was taken care of. They care about their customers and really want to make their move less stressful. Thank you Maria 💙
Very polite clean and professional. The staff the building...its all good.
We are very happy to be here thank you very kindly! five star
Great service. Linda the property manager was extremely nice and explained the process very well.
Excellent customer service from the first call to set up reservation for unit, to when I arrived. Maria & Linda not only took care of my needs but used their knowledge to give me a better unit closer to the elevator. Not to mention they provided me with a 1month special. Worth every dollar spent.
I love Linda and Maria. They are very helpful and sweet and got me everything I need and more.
Maria was very friendly, informative, and super helpful in guiding me to the unit that would be a best fit. Great place to store items. Clean, friendly, and easy to move items to. Both Linda and Maria will take great care of you!
Linda was so kind and helpful! Super clean and easy to access. Couldn’t recommend more if you’re looking for storage in the Dallas area!
Great experience with storage issues and great customer service
Maria has been absolutely amazing! She made the process extremely easy for me and comfortable for me! Fantastic service!
Very good service!!!!!!
All Good
Great experience! Very clean facilities!! Helpful friendly people!!
UPDATE: I posted my first review before I actually moved my stuff in. It remains true that the lady was very kind when I first visited to sign up and get the keys. BUT, it was downhill from there. My items were in storage for about two weeks and when I moved them into my new place there were roaches. The mover actually told me he saw roaches at the facility when he was putting my things in storage. Also, unloading is inconvenient because only 2-3 cars can unload at a time. My movers spent 2 hours in the truck with my stuff waiting in “line” to pull up to the unloading area. Also, only one elevator worked. The staff was impatient and rude. I would never rent a unit from here again. I still cannot get over the fact that my stuff got infested with roaches while it was sitting there. Absolutely gross.
Ms. Linda was very helpful and amazing service. Definitely recommend it
Linda & Kelly are amazing. Linda is always so accommodating and I’m happy this is my storage home
Very helpful and informative staff, very secure and in great location.
Extreme security
Thank you so much Linda for accommodating my schedule on such short notice and giving me a property tour to make sure I was selecting the proper unit!
Would highly recommend to my friends and family!
Linda and Maria are the best!! I got a storage unit a few years ago when they first opened and I have come back to get another one just because these two are the most helpful and nicest!! Nice, friendly faces make this process so much better!
I recently changed my storage unit to Simply Self Storage and the process was seamless. Linda was awesome, she made the process super easy and she’s very personable!! The unit was clean and ready for move in!! She is awesome!! Thank you again Linda!
Linda is a great help and always has a positive attitude! She makes storage choice look good. Exceptional customer service is rare these days. Thank you for making every customer feel valued!
Needed something affordable, clean and downtown. This was the perfect place to store my office equipment. Maria was EVERYTHING! Such a smooth process. She even gave me a deal on my first month’s rent! Super appreciative of her help!
Marie was extremely quick and helpful
Let me start by saying it was a HASSLE finding storage in Dallas with climate control at an affordable price. When I came upon Simply Self Storage I was glad to even get an answer and my experience from there was simply wonderful. The staff is so informative, swift and polite. I look forward to continued business with this company and so should you. Big thanks to Linda and the supporting staff for all of your help!
Maria and Linda are both very kind and helpful! They make you feel very welcome!! This building is easy to find, clean and very secure!
I was serviced by Maria and received exceptional service today ! Simply Self Storage is the BEST !!!
Maria and Linda gives the best services I’ve ever had and I’ve had a lot of storages
Super friendly staff, fantastic customer service. Definitely would recommend to anyone in the area. Oh! And Maria made the entire experience so fun and delightful. She might even get an invite to my thanksgiving lol
Fast and easy to get into a storage unit! We rented online and went in same-day. The security is great too.
These two awesome women Maria and Linda were such great help. Know their sh.. Highly recommended. Salude.
They are super friendly and helpful. The prices are very affordable and worth it. The security in the building is very nice!
Linda and Maria were awesome would recommend
Ms Maria and Ms Linda we’re a big help and are very professional!
Maria was awesome. She made sure that everything went smooth and explained the process and made sure I was very happy. She is the best!
Linda was great assisting me over the phone and Maria was awesome helping me in person! Great staff! Thank you ladies!
Ms Maria was such a joy during the process of helping me with a unit. She was very helpful with breaking everything down and explaining how things work. Thank you sooooo much, Ms Maria! Definitely will work with her in the future if I ever need a storage unit.
Linda & Maria was so nice and sweet they were very funny help me and my gf out and very affordable explained and showed us our storage very informative thanks for y’all
Linda and Maria were awesome. They called me for my reservation and explained the entire process. Quick easy and good customer service.
Wonderful experience, made the process really easy😀
Amazing
Nice employees!
Very nice place and people thanks Linda and Maria for gettin me together
Linda was so kind and helpful! She assured me of all safety precautions and communicated very clearly about the hours and policies at this location.
Tremendous experience. Maria and Linda phenomenal service. Great communication and professionalism
Ms. Linda was the best. She waited for me on my time crunch. This has been the best service I’ve received since moving to Dallas, TX. Thanks again!
MRS. Maria was very kind and friendly. She helped me out at 5:30pm and was able to be patient with me to sign me up for the storage unit. The place is a very clean and high security place. Also can assess unit at any given time.
This place was literally my saving grace! I was renting around the corner and had a horrible experience (storage was vandalized).
I came over to Simply Storage where Linda was wrapping up for the day (I’m talking locking the door as I was walking up) She must’ve known I was going through it, and still invited me in and walked me through their process and availability. We spent another 30 minutes viewing the units and I told her I would let her go home and I would be back first thing tomorrow. I came back and again was greeted by Linda. You never forget how a person makes you feel and I will recommend this place to anyone in search of a unit Downtown. I really appreciated the customer service and going over and beyond.
Linda was awesome! She helped me figure out the size of the unit I needed so that I would not over spend, she gave me a tour of the facility and made sure that I knew how to access my unit easily.
Pristine building, very accessible. Personable and professional personal. Easy in and out. Highly recommended. Thanks Maria and Linda!
Best of the best. Great location and super clean. Staff is helpful.
Marina helped me tour this place today and it’s very well kept and nice. Prices were very reasonable as well. Marina and Lynda were so nice and helpful! Definitely would recommend if you’re in the area
I've been a client for 4 or 5 years now when it was Storage Choice and now it's Simply self storage. Since day 1 I have had the pleasure of doing business with Linda. She has been incredibly helpful and attentive to any and all issues that have arisen. The place is always spotless and any issues with elevators or bathrooms have been resolved as quickly as they are able to get someone out to take care of them. I know that it has to be difficult with the extreme rise in vandalism and theft in the neighborhood however this facility has been steadfast in security, cleanliness and upkeep. Linda I'm sure is the reason behind that. Thank you Linda for all that you do to keep our stuff safe and undamaged, you ROCK!!!!!
The ladies in the front office are amazing!!!
What can I say? Awesome!!!
I definately enjoyed the experience with their staff and I highly recommended there services. Ask for Maria!!
These guys are the best! The ladies at the front Maria and Linda where the best! They were super friendly and helpful! I would recommend these guys for sure
MZ MARIE @ SPLY SELF STORAGE WAS VERY HELPFUL AND THANKFUL FOR HERE HELP AND ASSISTANCE
Have had my stuff in storage here for a little over 3 months now. It was hassle free when I went in to finish the paperwork after reserving my space online because of Linda at the front desk. I was running late and got there right as the office was supposed to be closing but Linda stayed late to get me in my unit that day.
During this process she tells me that she was starting her vacation the next day so she really went above and beyond for me which I really appreciate. I've had to go by the office with a dumb question or two a couple times now and it's been Linda that gives honest answers even if it wasn't what I wanted to hear. That's what true customer service is about...top notch service and honesty.
The facility is clean, secure, and most of all convenient and I can't think of a single thing that's negative about my experience here so far.
Linda, Marie and Maria are THE BEST! Fast, efficient, thorough, and most of all FRIENDLY! In and out in 10 minutes. Thank you ladies. As long as I need storage, you have my business!
Super nice manager in the front! Very helpful
Great place for storage
They are very professional and helpful. I am a customer since many years and I could not be happier for their service. Linda, the manager, is super, you can always count on her!
Maria is a-may-zing! The lease signup was easy and quick. Very secure. Very clean. Two thumbs up!
I really appreciate the Ladies that work the front desk they are very professional and helpful as well as very courteous. The space I rented was very clean and would recommend this place to everyone.
This place was great the ladies at the office where very nice and helpful and facility was clean and well kept
Went above and above on our Customerservice!! Linda & Maria are absolutely amazing!!
I appreciate them so much very much was very helpful and help complete everything needed to be done
Such wonderful service from booking to the end. Customer service was better than great. The facility was prestine. Easy pull up and elevator access. Would highly recommend.
Ms. Linda and Ms. Maria are the best. They are so nice, helpful & very knowledgeable. Their customer service is top tier . These ladies make the moving process so easy. Would highly recommend!
Maria provides an excellent customer experience
Maria was amazing! She was very thorough and walked me through everything. She made the process so easy. This is my first time renting a storage unit and the experience was first class
These are considerate caring people very good job clean facility
Thanks to Linda my experience with this company has been wonderful. I definitely recommend leasing your unit with her.
Maria was very helpful ! Helped me get a storage unit QUICK and showed me the best one for my needs. Y’all book with her 😁 THANKS MARIA !!
Linda and Maria were absolute rockstars!! As soon as I walked through the door I felt so welcomed. Linda gave me a 5 star tour where I was shown several options for which storage unit fit my needs. I got a great deal and was able to fill out the paperwork, sign the lease, and get on my way in no time! Would 1000/10 recommend this storage company.
The staff here is always pleasant especially Maria H. Very helpful and attentive. Thank you! :)
Very friendly staff and helpful nice facilities very clean and organized
Very easy sign up experience! Easy to use app. Wonderful all around!
Maria was the best!!! I had a long day and she just made all the better!!!
Quick and easy process! Great customer service!
Had to get a new unit. Maria H. made the transition to the new unit smooth! She even gave us a promotional rate that was available!! Nothing but great experiences with the staff here!! Thanks!!
Muy buena y agradable la atención excelente precio sencillo y rápido. Me atendió la señora Maria y excelente servicios y fácil de obtener
Great customer service!!! I love Maria :)
Maria was so nice and helpful!
Very professional and informative love these ladies Maria and Linda thanks for your help.
Atendida por María, excelente servicio me ayudó en lo que requeria, todo muy bien
Maria was a pleasure to work with! Thank you!
Both women were extremely helpful
Maria provided Excellent Customer Service for me. Made me feel I'm in the Right Place. Location of site is great n comfortable in safety. Maria has Excellent demeanor. Sallie.
Linda and Maria are the best!
Maria & Linda are awesome!!!!! This storage facility is like they looked at ALL the other storage facilities to see what they don’t do right ….and Simply Self Storage GOT IT RIGHT!!!!…..Clean…Surveillanc/Security……great location….and open until 9:45PM….All are bonuses for me 😁
Linda and Maria were great…….I vouch for this Place.
Great experience and organization has amazing structure! Ms. Linda and Maria were both super helpful and I couldn’t have had an easier time during such a busy day. They made moving a less stressful experience and would recommend them to anyone.
Wonderful customer service, superb location
Linda is amazing! Very polite and she really cares about what she do!! I’ve been a long time customer because of her! Thank you Linda
Everyone knows moving can be a hassle. I want to truly THANK Linda and Maria for making things pleasant on seeking a storage space. Thanks for your professionalism and being patient with me and my family. I love this storage, the two of you made doing business a pleasure. I've seen other storages but none as clean and fresh as this storage place, the place smells so fresh and I know it can be hard to keep a storage fresh . Linda and Maria you both are AWESOME you are the Team that makes the Dream work!!
Amazing staff! The building is always kept clean. They’re carts are a huge help when moving in and out. Would recommend!
Simply great service from Maria and Linda
I am posting a new review for this establishment. I am most appreciative that they kept familiar faces. I have been at this place for over four years now and I am amazed at the level of service. Due to Covid, I had to leave my things in Dallas. It has not been an easy road, but Ms. Linda has been an amazing part of my transition. She does not judge nor does she take my dignity,. I am grateful that these people do not dehuminize me. I have had a difficult time financially, but I know my things are safe. Ms. Linda I know you are Heaven sent. I don't know if they ever read these reviews, but I live by reviews.
I have had the best experience with this facility. I highly recommend this location. I relocated to Dallas in 2018 and this is where I stored my life. Over the past almost three years I have faced some highs and lows. Ms. Linda has been a jewel throughout my time here. She cares and will help in any way. I had three units, she told me to get a larger unit and combine my smaller units. I could go on and on with my wonderful experience. Keep up the great work.
I have been using this storage facility for many years. The one thing that makes this place so special is the women who is the manager. LINDA!!!
She keeps the place clean and safe. If there ever has been something that I have needed concerning billing, locks or issues, Linda always gets it done. If you want your belonging safe, store here under Linda as the manager!
Generally, when posting reviews, I am more apt to post negative experiences instead of positive experiences because doing a good job is part of what you are being paid to do.
However, as a long-time manager of people, I always want to acknowledge extraordinary efforts made by those who stand out in making that extra effort. Those who wish to excel cannot knowingly do "average work.”
With this in mind, let me commend Linda, Simply Self Storage manager located at 2425 Canton St., near Farmers Market and Deep Ellum. She excels every day because I do not think she knows how to do average work. As a tenant, I have known Linda for several years. She always has a smile and is professional and a credit to herself and the company she represents.
Linda and Maria are very kind and professional to work with, they made my move smooth. To have these angel to go over and beyond the call of duty is pleasing and a perfect example of great customer service. No problems at all and the property is very clean. I feel safe and comfortable with my belongings here at Simply Storage. Job well done ladies you're the best.
As far as storage facilities go, this is by far one of my better if not my best experiences. Everything is up to par and the management team is fantastic.
The staff is very friendly and helpful. The facility was always well lit and safe. The prices were reasonable as well.
Perfect location near downtown, Deep Ellum, and Farmers Market. Easy access and a great staff. Especially Linda!
I've used many storage facilities, in the Dallas area, for over 17 years and Simply Self Storage, on Canton Street, really stands out over them all. I've been storing my valuables here for over 3 years. The building and common areas are alway clean. The temperature inside is warm in winter and cool in summer and always dry. I always feel safe when I visit my storage unit and that includes my valuables. The building management is very accommodating and friendly. If you are searching for storage in Dallas, I highly recommend Simply Self Storage.
I love it here hands down……