Public Storage Self-Storage Units at 3000 S Watson Rd, Arlington, TX

Greg was very helpful from start to finish give this man a raise .

Greg was awesome showing me the storage unit and made I was taken for my easy move-in! Greg you are awesome very prompt with being on time. Thank you Greg!!!🙏🏾😌

Greg was awesome! He was so nice and kind helped me reserve my space and place my lock. I loved this location and I reserved her over 5 times. Thank you!!

Aixa gave an extraordinary service

This place is the worst, everything is always broken. It's supposed to be climate controlled, but that is a joke. It's a thousand degrees in there. The garage door was broken left up for days, the bathrooms have been out of order for months and now, I lost my keys and they have no way of taking your lock off. It's going to cost me 150 dollars to have a locksmith come and get my lock off. I know it's my own fault I lost my keys, but this is the first storage unit place I have ever rented from that didn't have a way to take off your lock. With so many options for storage units in Dallas/Fort Worth area, I recommend going anywhere else.

Aixa gave me excellent service

Greg was awesome to encounter while trying to address my storage unit situation. There should be more people like him working in customer service positions.

Came to this location and Lyn was very helpful. He was able to answer all of my questions and even saved me some money💜💜💜

Greg is always very polite and answers all my questions

I'm so thankful for greg and Aixa being such a helpful workers , I was busy and pressed for time so I may have came off rude but they was patient and understanding . God bless them!!

Thank you Greg, and Aixa for helping me find a unit that met my needs.

Isabel was an amazing help I was needing a storage asap and she helped me out with an amazing deal would totally recommend this storage

Great prices. Perfect location. Fast and easy access. Great customer service.

Stephan and Lyn gave wonderful, hospitable, and professional cutomer service when they both co-teamed and explained the cancelation process with me.

The manager here is terrible. He has no managerial skills. He can be so rude and not listen to what you have to say. I am moving out. I wish the other lady was still here. Public storage please your manager needs some training.

I love this storage company and this location! I have been coming here for years and the staff is so friendly and helpful. They are always available to answer any questions you may have. I highly recommend Public Storage off of Watson. The location is perfect. I do weekly craft events and the ability to access my unit from 6 am til 9 pm is perfect for my schedule.

Was looking for some storage in the area, and the staff were knowledgeable and helpful

Lyn Was very Help.

If you’re looking for a place to rent a storage do not use this facility! The property manager and the staff are horrible. The facility lost power 05/28/24 and no communication was sent. I drove 30 minutes to move my items out and I could not access the building. When I called the facility and spoke with the manager he said that they could not give me more time to move my things out and that I would be charged a full month if I was not out by 5/31. I explained that their facility was closed the day I went and now they are not willing to do anything to work me. This place is only out to get money from customers. They don’t care about providing good customer service. Do not use this place!!

They are the best!!!! Thank you so much.

Stephen has great customer service and very professional.

Stephen gave me great service excellent property.

Stephen gave me great service I appreciate the help that he gave me.

A space rented as a 10’ x 10’, is actually 8’ x 8’ for those who need to know this!

Lin was extremely helpful to me today...he is always kind every time I come, but especially today he definitely demonstrated excellent customer service skills to help me address my storage issue. Thanks so much Lin!

Steven was so nice and friendly. He was so patient with me. The facility was nice and clean as well. Thank you Steven for your help yesterday!

Stephen is awesome

Thank you Steven you was such a great help and very educational experience....Thank you so much definitely will refer family here keep up the good work if they haven't given u a raise by now Public Storage do so great Manager 😊

Visited this location as we look for a space for long term storage. The facility was nice and clean. Lyn was very friendly and helpful and gave us a lot of information. Looking forward to renting here.

Thank you guys!! I came to the public storage two days in a row and the second day I spoke to Lyn and he helped me get the best deal!

Aixa no está trabajando y me ayudo con todas mis dudas es la manager de la propiedad y es muy amable la recomiendo al 100

3000 S Watson the customer service is great and Steven made everything very simple !! Much appreciated

Lyn was a very helpful and save me money!

The two gentlemen in the office today were cordial and extremely helpful. Very satisfied with the service I received.

When I went to move out of my storage they tried to make me buy a new lock for the unit. I asked why I needed a new lock if I was moving out & they said it was just their "policy". When I told them I was going to go outside & tell my husband what they were saying the guy said " oh, wait, your husband's outside now? You're good then, you don't need a lock". Made me feel like he was trying to get over on me because I was a woman. Then when we got to the unit, the lock had been broken off (because we had previously gotten behind)and someone had clearly been in our unit. Our things were not as we left them and one of my dresser drawers was broken. We know exactly how we left everything because my husband is a neat freak & fixed the unit so we could easily get to the back if needed. There were things out of boxes & bags thrown around. I would not recommend this location if you don't want your property damaged & rummaged through.

Yes Mrs Aixa was very professional and thorough with helping me with my storage needs. She has a great personality and I recommend other future customers in need of a storage unit to go see her, thanks again Aixa

Kanika was very helpful with my transfer. She is always very kind when I come

The office employee Lyn was very helpful & informative

Went in on Saturday because I had lost my keys, and Lynn was patient with me and help me fill out the paperwork to have my locks replaced. Patient with me and my frustration!

I honestly don’t know how they have a 4.7 with how unprofessional kankia is. How do you tell a handicap disabled person they have to use the stairs because your elevator stopped working and then act like the person paying high prices for storage that can’t access there things is an inconvenience for you while sitting down. Then she proceeded to tell me it isn’t her job so what are you there for to sit around all day and give a disabled person a hard time and tell them they have to take the stairs to move there things. Very unprofessional to much conversation about what she didn’t want to do because it wasn’t here job! It’s time for some firing to happen!!

Lyn gave awesome service today. Very knowledgeable and understanding.

Regina there was so great and helpful she is a sweetheart very good service very respectful I give her five stars all the time

Office is always close when I go there

Do not be missful by the 5 start reviews. Office is always close. When getting a stuff kanika the manager has a smar mouth. Bad customer service I experience. Over all clean place tho 😌

The office are always close when you do find them in the office they are disrespectful and difficult to deal with exactly Kanika the African Americans women. In the beginning when getting a unit she is very helpful, understanding and caring with every customer's that walk in she even ask to rate 5 start at the spot but after that it is over her rude side shows. Which I do not understand if you are not a people person why get a job dealing with people.

My wife and I had the most wonderful experience at your 3000 South Watson Road location. The facility was nice and clean, very well a/c. Lyn was very helpful I. Helping is select a until to fit our needs. He was polite, caring, and very kind. He reasured us that the 10x10 unit will fit our needs. He be deserves recognition for his hard work. Very happy customers my wife and I are.

Amanda was so sweet and gave me a courtesy call about my payments! She deserves a raise!

7pm and it's closed, what's going on? I need to enter my storage.

Kanika and Lacy were very friendly and outstanding.

I have been here for years and Kanikabis always helpful.

This is a nice and clean facility and Kanika was very helpful

I had to come on here and tell y'all about Amanda! First, she's amazing!!! I had some problems with the website and she took over and helped me get into a unit with no problems. She was super nice and patient with me because I was asking a lot of questions. Thank you Amanda!!!

Kanika and Amanda were very helpful.

Kanika was very friendly and helpful.

Thank you Amanda for being awesome and helping me set up my storage, stress free!

Kanika is the best!! My Public Storage experience was made all the more awesome by her kindness and helpfulness! Totally recommended!!

Public Storage sucks!!! This facility was owned/run by another company until a few years ago. That other outfit (whose name I can't recall) was great - we were renting a 10 x 10 unit for about $129/month. Since Public Storage took over, they've steadily jacked up the rental rates to the point that we're now being billed over $200/month for the same unit. Long story short, we'll be moving our belongings out at the earliest opportunity. These guys are crooks, pure and simple.

Oh my God! These ladies Ms. Boss Kanika, Shana, and Marty were absolutely the best!!! From the moment I walked through the door, the warm welcome made me feel totally at home and at ease. They gave me hands on attention and direction every step of the way. I was a little tensed about my move, but they made me feel like I was doing exactly what I needed and that I was most certainly in the right place. I cannot express the joy and peace they brought to me!!! Absolutely the best ever!!!!!!!! I cannot say enough 😄😄❤️❤️❤️❤️

Marty and Kanika provided me with exceptional service. Fast and efficient service 5 star recommendation thank you guys

Kanika was very helpful with my husband and I. She deserves more than 5 stars

Kanika is always friendly to my girlfriend and I when I come.

Kanika is always very friendly when I come.

Stephen was great

Excellent customer service & help picking out a space I could store my things in, Cody was a great help !! 10/10 recommend!

Cody was very friendly and helpful with my rental yesterday.

Kanika was friendly and the move in process was fast

Kanika was very helpful

Christian has excellent customer service skills and the facility is very clean

The only thing nice was Christan .

Kanika and Mahalia assisted me with a speedy and efficient storage rental. They also helped assemble wardrobe boxes for my move. I really appreciate the kindness and professionalism that was shown to me during such a difficult time in my life. Kudos Ladies!!

Kanika and Christian was so helpful and very professional definitely stop by

Kanika is very friendly and profesional.

Great service!

Miss Amanda customer service is exceptional

What can I say..?? This was the best and most entertaining experience I’ve ever had looking for a storage unit (🤣🤣🤣🤣). From the time my wife and I hit the door, it was nonstop laughter, PRICELESS..!!!!!!!!! Kanika has been one of the most pleasant people I’ve met in a customer service profession which is very unheard of nowadays….. thank you again for everything

Kanika absolutely the Best Ever!!! Customer service is impeccable!!!

Kanika is always friendly and helpful.

Kanika was friendly and helpful. I would recommend this place.

Christian was amazing knowledgeable and answered all my questions.

Kanika is always friendly when I come.

Kanika is one of the best lady you can go to at the public storage located in north Arlington. She so nice & super sweet, she makes you feel welcomed and she will answer all the questions you have for her and help you get the size of the storage that you need.

Janina is always helpful when I come to the facility.

Kanika was very helpful & friendly today when I stop by public storage. Kj I am a customer here.

Kanika was very friendly this is a great facility.

Ka ima was very friendly showing me to my unit

Kanika and Christian were very helpful.

Christian is very helpful every time I come and is very calm and professional.

Love it here. Kanika is awesome.

Kanika is very helpful whenever we come.

Very modern storage facility. As an employee for a moving company I love dropping things off at this location.

Ms Kinika is the best. She's very professional and caring. Always willing to help you and assist with any questions and issues. 👍🏿

The African-American lady here named Kanika is so awesome. She knows her stuff so well. She took her time to educate me on renting a space and I eventually got the space just enough for my stuff. I have been to other Storage locations, but this location is the best with the likes of Kanika. She seems so passionate about her job and also very professional too. I really enjoyed my visit here. If I could give Kanika 6 stars, I wouldn't hesitate. I have been to other storage locations (not Public Storage), the managers/attendants are either rude or non-chalant. Kanika is very different. She professional and courteous.

This location is very convenient!! I compared prices with several storages in the area with the sizes offered. This is the best deal right. Secure your spot online!! It's way cheaper!! The service has been great as well.

Jerell was very friendly and informative. He walked me through the entire process from beginning to end.

Jerell was very friendly

Jerrold was friendly and helpful. He is doing great as a new employee.

Kanika was friendly and was very helpful with my transfer.

Kanika was friendly and got me done quickly

Friendly funny great people walked in and had fun renting my storage actually so if you're looking for a place to have fun to put your stuff this is a great place to be and rain prices are the same and everything is like normal except when you walk in it's a friendly fun atmosphere thank you very much

Kanika was very friendly and helpful

Kanika was very helpful.

Kanika helped me find the perfect storage for my home , great customer service .

Kanika is always very helpful when I come.

Kanika was very helpful when I needed to transfer my unit

Very nice staff. Quick rental clean environment. A 👌.

Kanika at this public storage location is very helpful! She made getting a storage unit very quick & easy. Kanika's customer service is on point, I'd definitely recommend this location.

Kanika was very friendly and helpful

My wife and I won a unit at auction. We go there to pay for that unit and to pay for another unit that's in the same market This rude disrespectful black lady. You can't pay for that here. Instead of saying she didn't know she gets on the phone. Makes a phone call someone tells her the process that she can and she goes You can pay for it here but we can cut the lock for you until tomorrow but it's too associated sitting right there her and a gentleman. That's not the end of the story That's the beginning of the rudeness and disrespect this lady had for us being a mixed-race couple. She tells my wife that she needs our ID to use a dolly. After we had already been verified for the unit that we had one at auction. We've been all over the Dallas-Fort Worth metroplex never had the deal with anybody wanting to hold an ID for a dolly. This lady then turns around and gives this black family furniture dollies One lady and two young girls. This is the bull that needs to stop. I called and left a complaint with corporate and I waited to hear back from this market manager named Justin which I never received a call back so I called again and left another complaint I'm going to stay complaining until somebody called me back. I went as far as to tell the lady to keep her professionalism and be professional because she was dealing with the alarm company people and talking to me in a rude and disrespectful manner because I said My wife and I didn't need the furniture dolly. The other unit that I won at the self service facility. They said I didn't clean it out by noon but the lady told me they couldn't open it until tomorrow. Told the auction company we didn't clean it out by noon instead.. We were at this Location at 10:30 in the morning trying to pay for both units. The doors were locked at 10:30 The facility had just opened at 9:00 why is it a lady the rude lady and a gentleman in the main lobby with the doors locked doing business hours. Public storage hires a lot of drug addicts and people down on dumb luck. This chick lacks professionalism, cleanliness, transparency, honesty oh yeah that fake hair balled up at the top of her head. Look like it came from a carnival pony.

Kanika is awesome she got me quickly and showed me what I needed.

Kanika was very friendly and helpful with my move in.

Christian was a huge help! Very professional and calm! Glad he was on the property!

Kanika and Christian were very helpful and friendly

Kanika and Laura were awesome in finding me the right storage

Have never used a Storage Unit rental before, but Trey and Laura at this location made it fast and easy! Very informative and answered all my questions, and helped me get moved in right away. Would recommend!

This use to be a great storage facility.Both family members had units here for years however, it has changed ownership and its terrible now.The carts used to be available at the site of the climate control units,now you have to walk to the office,check it out with an id then walk it all the back,unless you have truck to put it in.DURING OFFICE HOURS,BTW.This is ridiculous. They are not the same big heavy metal ones they had before,so dont believe the picture thats from before,and they are not available like on the old pic on the site.If we had known it was going to be like the one on Pioneer we would not have rented there.Prices are higher and service accessibility is not worth it.FYI

Ms. Kanika is awesome and was a great help each time I rented a unit, I recommend her to everyone.

Kanika and Laura are always very friendly

Customer Service experience from Laura was amazing. Even though I purchase the wrong unit she was able to help me by getting me the perfect unit for my items. Great experience!!!!

Kanika was extremely helpful courteous and professional enjoyed doing businesses here.

Kanika Waz very helpful

I made a reservation at public storage a few days ago and went to move in today. I found out that the space was way too small. I panicked because the movers were already on site waiting to unload. I went into the office and the staff there were very nice. Kanika was a superstar. She was able to show me three available space that would fit what I had. She did it quickly, was professional and very nice. I’m very thankful for her. She deserves a raise! The location of this storage was 3000 S. Watson in Arlington TX. Thanks again Kanika.

Easy access thru app. Not busy so I got the things I needed from my storage quickly.

Kanika and Emilio were very helpful.

Kanika helped me and my mom out after we found out she had dementia, and the service was over the top. Thanks Kanika!!!!!

I have been storing here for years and Kanika is always friendly.

Kanika always takes care of me when I come. I highly recommend this place

They have been so good to me, have helped me keep a peaceful mind knowing my stuff is safe.. definitely recommend 🙏🙏

Helpful

Miss Kanika is the BOMB.COM I tell you!! Me and my husband came in looking for a cheap last minute unit and she was on it from the second we walked in. She’s professional, friendly, knowledgeable and funny! GIVE HER A RAISE & EXTRA PRAISE! I highly recommend this location!