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Public Storage Self-Storage Units at 5624 Highway 153, Hixson, TN
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 15/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 15 /mo $ 17Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 18/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 18 /mo $ 24Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 38/mo
Parking 10'x25'- Uncovered parking
$ 38 /mo $ 51Best Price Label+ one-time $29 admin fee
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8'x9'Online only price$ 38/mo
Medium 8'x9'- Outside unit
- Drive-up access
$ 38 /mo $ 50Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 40/moMedium 10'x10'- Outside unit
- Drive-up access
$ 40 /mo $ 53Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 50/moLarge 10'x15'- Outside unit
- Drive-up access
$ 50 /mo $ 67Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 85/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 85 /mo $ 113Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Hixson
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 354)
Very well. I was very impressed. She knows her business. 5 star
Sheri was at real good helping
They went over and above to accommodate a rental change. Facility is very clean and staff is very helpful and kind.
Sheri went above and beyond to help me multiple times throughout the day!
Made sure I had the right size unit before she rented it to me
Michelle was great to work with when getting a storage building today. She was very helpful and had a great positive attitude.
Michelle was very kind and courteous! She explained everything so well to us and gave good advice.
I showed up at 8:08pm which was late yes, but they were said to still be open till 9pm. BUT NOBODY WAS IN THE OFFICE. I called to see if maybe they were just busy but after fighting with the broken robocall menu, I got the same options with the voicemail. I was charged for a lock, I'd like to be able to collect said lock. Nope! Oh okay, well.. it said I'd be able to get a refund online, maybe an emergency happened, no biggie. But it's still disappointing. I'm also now highly conserned about the possible and alleged rat issues. [The rest of my complaint was because I simply did not read the email with the instructions on it and that is my bad.]
Apparently the office is only by appointment which wasn't the impression I was under at all. I dispite me wanting a refund last night, they aren't willing to give me one. Didn't even take the tag off smdh.
Michelle was amazing and so kind, had such a great couple of years there. Well maintained and such a great area.
Stephanie was an amazing help to me and I appreciate this
Stephanie Freeman was very helpful when it came to a storage unit mixup. She was very attentive and quick figuring out the situation and calling back. Very nice and sweet. Great storage units 🤙🏽
Stephanie is an excellent and helpful employee. Great customer service.
Stephanie was really helpful and knowledgeable
Stephanie was super helpful and kind. Excellent staff and services.
Stephanie helped me at last minute and had a great experience
Great asset to public storage is stephanie
Stephanie was very pleasant to work with. The storage unit was just the right size and easy to access. Price was reasonable too!
Stephanie was absolutely amazing! We had a bit of a stressful situation, and she was wonderful and helpful the entire time. In the year we had a storage unit at this location, we did not have any issues. The added gate access via the app was also a plus. Thank you Stephanie!
I am not buying all theses positive reviews at the Highway 153 location. There have been rats in my storage unit for months now and nothing has been done except a few rat poison packs. They are traveling in the ceiling and falling into our unit. They have chewed through plastic totes and who knows what else as I have a 10x30 and cannot see any further into the unit than just at the door. They have knocked over boxes and totes and things have been broken. Because of rats! I would absolutely move out if I had the means to do so. When we have notified management we get an oh well attitude. We also have a broken door that makes it hard to get into the unit. The manager has the work order on the "expedite' list. Its been on that list since January of this year. It is now August. Obviously they don't know the definition of "expedite". So no, I don't believe all these positive reviews. I for one am very disappointment and totally dissatisfied with the whole location. I know things happen, but good lord, do something about it!
Stephanie at the 153 location was great and helped make the process of checking out so easy! Will def rent from them again in the future!!
Stephanie helped Me
with storage and was very professional
I had reserved a unit very late at night and everything was good to go the following morning. Stephanie was very kind and helpful as well. Definitely recommend.
Good deal and quick service. Stephanie the manager was very helpful. Recommended
I had a fantastic experience with this storage facility. Stephanie was incredibly kind and helpful, making the entire process smooth and stress-free. The units are clean and well-maintained. Highly recommend!
Great experience Shadda thank you for everything
Great experience thanks for making this easy for mg mom Shadda was great
I needed a storage ASAP and I went in and talked to Stephanie. She got me right together with no hassle. She was very nice and professional. Thank you Stephanie!
Just signed up and seems to be good service and storage
Unfortunately I’m dealing with crimes like identity theft and fraud. My unit was broken into even.. I was late for May but paid Mays rent partially but instead of just owing more for June or a late fee. My stuff is being put up for auction. I’m locked out. There’s multiple late fees. A returned check fee because I couldn’t get auto pay to work, I guess you are not able to select the amount OR date!? And lien fees!?! Oh my gosh! And this is with a large rent increase!
I went in to get some prices for a smaller unit, and Succora was very cordial and helpful. She helped me figure out a few options and it was a very pleasant experience! Highly recommended
Excellent customer service!
I stopped in the store today to look at pricing for units and Succora was very clear, precise, and professional the entire time, and it made for a very helpful and relaxed experience.
They don’t value their longtime customers. After being with them for awhile they will jump the price up dramatically. And at the same time as they are advertising the same size unit for half the price and get the 2 month free on line only. Haha! I have been a customer for several years.
Succura is always so helpful when I have a question! Thank you for hiring wonderful employees!
Really nice locale. Loved that lady, Succora. She was really sweet, cute, and friendly. Top notch customer service. Will be doing business with y’all again.
I called in and talked with Succora today. She reviewed different rental options. There are a variety of different sizes that are available AND discussed ADA compliant units which would be a blessing. I'll have to consider my finances and my storage needs. She was most informative!
Succora was very professional and helpful in assisting with my rental! 5 stars all the way
Succora has been absolutely amazing, she has gone above and beyond to assist us. Everyone is great!
Succora answered all my questions and was very informative!
Sheri is amazing and provides great customer service every time we go into the office.
Sheri was amazing to deal with
I had a stellar experience with this location. First, McKenzie went out of his way to reach out and help facilitate and be sure I had all questions answered. Then, Keith on site was a pleasure to work with- he treated me with such kindness and respect that went above and beyond, and he listened and rectified it with a smile on his face. I had an issue (no fault of anyone’s there) with the unit assigned and was reconsidering my decision of a unit, but my experience with Keith and his assistance to get me into the right unit was nothing short of a blessing. Not to mention, I rented it online bc I got a great deal, and was not treated any differently due to that. That has caused me to recommend Keith and this location to several people already. Much respect to the staff who make it great. Thank you!
Small location nothing fancy, it does what it's supposed to. Love the app that let's you enter and leave with a push of a button. No pressure to buy their locks anymore. The lady on duty Ms Sarah was nice, we had a nice conversation while I was getting moved in.
As a woman who lives alone I cannot tell you how much fraud and crime I’ve experienced the last three years while criminals tried to steal my identity. I still get my hopes up when I deal with someone new or a new company but am constantly let down.. ?!!
I was cleaning out my unit and reorganizing it. Keith came by to help me by taking the things I was throwing out to the trash. He was friendly, polite, and made good conversation.
Very convenient and remote gate opening with cell phone make it even easier especially when raining.
Sheri is a rock star!! Thank you for your help!!
Sheri was very helpful, took her time with me, and she should get a raise
Great experience at this facility today. Keith was very helpful.
Keith Smith was so helpful and fun to talk to when we loaded today. I really appreciate employees with life experience and understand the importance of customer service. He's a keeper!
Anya was great and very helpful!!
Cara is awesome place is great
Took less than five minutes to get what I needed done. Very friendly staff, couldn’t have gone better!
I called this business to get information about the rentals and the staff was so kind and polite. I spoke with Beth and she was very helpful and went above and beyond to answer my many questions. Thank you Beth! I look forward to meeting you in person.
You will not regret using Public Storage on Highway 153 in Hixson Beth is the person that runs this facility and she is the best she is so accommodating I cannot tell you how awesome she is. She makes it really great using this facility.
Friendly! Helpful
Ms. Loretta did a fabulous job at getting us settled into our units!
This public storage is great I had excellent quality service with prompt details of what I was renting I would recommend using them.
Loretta helped us get all the details figured out so we had an easy move in. Thanks!
Great experience with public storage. Give Beth a call and she’ll be happy to help you out!
Very friendly staff. I usually talk with Beth. She's very sweet. The property is always clean and has great prices.
Called to inquire about a large unit that we will need in about a month. Beth, you were super nice and helpful. Answered all my questions and made the process so easy! See you in a few weeks!
Outstanding Customer Service !
I was in and out in a matter of minutes.
I signed up on the website, did all my preliminary paperwork, walked in and was able to get my gate code, then I was off to my space in less than 5 minutes.
The manager then went out of her way to insure I found my unit, and then welcomed me to the facility, she made sure to share her personal phone number with me in the event I had a problem after hours. She made sure I knew that she would always be available to help incase an issue were to occur.
I’d strongly recommend this Manager, and her location to anyone looking for a storage unit In Hixson.
Beth was very informative, and was able to answer all my questions
I’ve been here 5 months And property manager, Beth, been very respectful, polite, and greet with a smile!
The on-site manager Beth was above and beyond in customer service, and politeness.
Great customer service and friendly management from the great Beth!! Helped me get a unit few days later needed a bigger one and helped with no problem 👍🏻
Great service. Beth and the other employees are nice and very helpful.
The Hwy. 153, Public Storage in Hixson TN., Is awesome! The ladies, Beth and Loretta are the best. Friendly and Helpful!!!
Coming from another state and having to adjust the move-in date was a worry, but the crew at Public Storage were very helpful and patience with changes in plans. Beth and Loretta went out of their way to be sure we'd have a space a c ailable.
Great experience using the public storage on 153. Convenient and budget friendly. Beth was excellent as well for when we needed help! Will use again!
I recently rented a storage unit on Hwy 153. Beth, the manager, made the checkin process so easy, and she was very informative on using the app to pay and access the gate. Beth made sure that I liked my unit and location, and she went the extra mile to make sure my rental experience was a happy one. I strongly recommend Public Storage for the ones who need some extra space in their lives.
I have to say that my experience with public storage employee Ms Beth at hyway 153 in Hixon TN has been nothing more then extremely pleasant. Ms Beth is always considerate and friendly .She is always pleasant and has a great attitude and pays alot of attention to her customers ..I enjoy talking with her each time I have to go pay my bill on my unit .
Thanks Beth , your such a sweet person and I'm sure all your customers enjoy talking to you as much as I do ...
Thanks
Melody McDaniel
Called and talked to Beth to ask about my unit. She's was a pretty big help. Great customer service
Excellent location and wonderful ONGOING service by Beth way to go! Happy NY seeya in 23
Excellent customer service. Beth was very friendly, patient and helpful. Answered all my questions ( i had a few) She made renting a unit very easy. Thank you
Camilla Clem
Called and talked to Beth. Great customer service!
Beth did an awesome job helping me find the unit that was right for me!
Facility is always clean and Beth is very helpful and always offers friendly customer service.
Beth was very helpful and made the rental process quick and easy compared to others I've rented in the past
Great customer service! Beth was respectful, and very patient.
Beth provided the best customer service. She is so kind and personable. I always hope to see her and have a little chat when going to my unit.
Beth was a great help in my choosing the correct size needed for my needs. She is very professional and courteous. I look forward to continuing business at this location.
I needed a building reserved it online,Got a call the next day from Beth to confirm it she was very polite and nice.Got there to pay and Beth was just as polite and nice in person as she was over the phone.Very clean environment happy with the service.
Beth was amazing. Great customer service.
I will like to recommend going to Public storage for all your storage needs. Beth at the Public Storage on 153 Hixson location, is so awesome she goes beyond to make sure you getting the right Storage for your things. I wanted to say thanks! Beth once again thanks for your help and I appreciate you making sure things were good for me during my time with Public Storage. You rock Beth!!!!
Safe secure place to keep your things. Helpful friendly staff.
Rebecca the best
Rebecca was great
Spoke with Rebecca and could not be happier with the service! She was kind and understood all of our wants and was able to help us figure out what would be perfect for us! Would definitely recommend! Thanks Rebecca!!
I love Rebecca ❤️ she's the storage queen 👸
Rebecca was very helpful! She gave me exactly what i wanted without any hassle. Thank you! I will be coming back again!
Rebecca is a very nice and helpful person
Wonderful service! Quick and easy transaction. Beth offered us a unit, showed us the space and got us in right away! They offer climate controlled spaces and even called us when the unit wasn’t locked properly (our fault). Thank you for letting us know and taking exceptional care!
Rebecca is amazing!!! Thank you!
i love rebecca she so awesome!!!!!!!!!!!!!!!!!!! she will definitely take care of all your storage needs!
Megan was awesome! She went above and beyond helping us and I definitely would recommend renting a storage unit with Public Storage. Beth was also very helpful!
Magen went out of her way to make sure I was taking care of! She was VERY friendly, super fast and professional!
Megan was wonderful with helping get our space.,and very very patient with me . THANKS MEGAN.
Karen provided excellent service. She helped with my e rental and made it very easy to navigate online
John was awesome, very accommodating.
Extremely expensive. They raise the prices like every 2 months. Storage shed got tampered with twice. No camera security as they advertise. Sherry who works in the office is very difficult to deal with. Overall would not recommend.
Great experience from Sheri! Thank you
.Extremely helpful, and nice
I stopped in the Public Storage on 153 to get some questions answered about possibly renting a storage unit. The gentleman working there was John. He was very informative and helpful with all my questions! And I had alot!
John (TN) was effective, efficient, and helpful during a difficult transition. America needs more employees like him! Thank you!
Awesome folks. Amazing experience. Id recommend this Public Storage over all the rest. Hands down.
I had received multiple emails from public storage stating different account balances I was able to have an off day and swung by to see Sheri at public storage right here in Hixson on highway 153 and she was more than happy to help me do and figure out exactly what I owed and explain to me the differences not only did she explain it to me she also showed me via paperwork and I believe she went above and all means to help me save some money today everybody come see Sheri down here at public storage
Very friendly and helpful. Could not ask for better service. Will definitely use again
Sheri was super helpful, thanks.