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Public Storage Self-Storage Units at 4255 Cromwell Road, Chattanooga, TN
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x5'Online only price$ 17/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 17 /mo $ 22Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 23/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 23 /mo $ 31Best Price Label+ one-time $29 admin fee
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8'x5'Online only price$ 25/mo
Small 8'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 25 /mo $ 33Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 35/mo
Parking 10'x25'- Uncovered parking
$ 35 /mo $ 47Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 39/mo
Medium 10'x10'- Inside unit
- 1st Floor
$ 39 /mo $ 51Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 48/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 48 /mo $ 64Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 51/mo
Parking 10'x30'- Uncovered parking
$ 51 /mo $ 68Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 52/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 52 /mo $ 69Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 94/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 94 /mo $ 125Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 131/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 131 /mo $ 175Best Price Label+ one-time $29 admin fee
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20'x20'Online only price$ 131/mo
Large 20'x20'- Outside unit
- Drive-up access
$ 131 /mo $ 175Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Chattanooga
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 583)
John was very courteous and helpful showed us the property.
John was helpful and courteous and awesome!
John is courteous and most helpful!
I have been at Public Storage for almost 2 years. John has been the best part of me being there. Everything was great until he left for surgery and Sherri was the new rep. She is very impatient and rude. I have started to look for a new place to store my belongings because I am no longer willing to put up with the harassment from Sherri. She is harping on me every time I go into my unit. There are other places I can go that I will not have to deal with this. I hate to leave because it's a great place... when John is there. Studies show it can cost 5 times more to acquire a new client than to keep an existing one. Sherri apparently does not understanding this concept.
John is very helpful and nice. He made my process very quick and easy 😊 He’s the best!! Thank you for your assistance
Great job Jon. Thank you.
John is Awesome
John was great!
John helped and was very fast💪🏾
Great service from John. He knows his business.
John was very knowledgeable he took his time to explain and make sure I understood everything. John customer service was excellent.
John is an amazing employee and very hospitable he took care of me and no time and very fast he is an asset to your team
Great job John
I have loved my experience renting from this space, thanks to John! He has been very helpful and friendly and professional during my time renting. He is truly an asset to this business! Thanks John!
John was amazing. Thank you so much for all the help with getting our storage set up! 10/10 would recommend!!!
Ms. Sheri is confused and scattered brain and leads the customer into a bunch of confusion i understand we all need to work now days but this is not her niche she talks in circles and seems to be more so of an liability than a asset to the company sweet lady overall
John knows his business. If you need storage go see john.
Fast Friendy service from John... Thanks for the Tootsi Pops...
John was Great, made us feel more like friends than customers... Thanks John
John is the Best
John is guy who gets it done! Awesome service!
Talked to John after doing an Erental. He helped me with the App
Great customer service from John
Public storage is a clean facility however when John left, the people are not as friendly and they go up on your rent every six months, which is unfair practice . They give discounts to new customers to lure them in and then they increase rent.
Sheri was a great person she helped a lot great person
I love being with this public storage John has been just amazing with every need! John makes it really comfortable and makes you feel very at home with your stuff! John is an example to follow when it comes to managing a place! Thank you so much for being such a caring person John! 💕
John S. went way above and beyond what I expecting. He tried helping me guide my load into a storage unit. When it became apparent that it was not going to fit, he quickly found other alternatives for me. Thank you John!
Thanks John. What an easy rental process. Love the App
Time to move out so I wanted to do an update. I was very happy and satisfied with all the service I received from public storage. When the time arises I will return again. Thanks John.
Rhonda and Karen were awesome!!!!
John helped me out and was very respectful and courteous the entire time I was in the office! He saw my frustration and immediately figured out a resolution for me!! Thank you JOHN!!
John was very helpful and it was a really quick and easy process. Highly recommended!
Great customer service from John even stayed late for us.
John was awesome, answered my questions and got me set up with a unit. Facility is clean and neat, rates are reasonable and hours are generous.
Fast easy rental from John
Great customer service from john.
John was so helpful and attentive. If you need storage go see John
Sheri is awesome
John put a new light bulb in for me..
John and Sherry were exceptional in their customer service by explaining everything clearly, and their thoroughness of getting all of the T’s crossed and i’s dotted. I will recommend this facility because of the personnel and their fantastic work!
John is the Man, Great Service
John helped get me set up on the App.
John S. Was very helpful and knowledgeable with getting us setup with out storage unit. He is a valuable asset to the company.
John at Cromwell was very helpful. We were having issues with the app and he got us squared away.
John is the Best. So Happy He’s Back
I'm renting a storage unit from here, and so far, it's going great. John S. was very polite and helpful to us. He has great energy, and I'm grateful to be able to have met him. The 10*30 storage space is large enough for the 26-foot uhaul truck. I would use them again.
Update: 8/29/24
I'm now moving out at the end of this month, 8/31/24. My overall experience was great.
Pros:
The staff were friendly, and the hours were very convenient for me to access my unit anytime during the day.
I used the app to enter, exit, and pay my monthly bill.
Cons: (This may be the reason that I may never use them again.)
The increasing prices were ridiculous.
The prices increased 4 times in the 17 months that I was renting the room.
$128.00- 1st month special
$205.90- 2nd month
$213.00- 3rd- 6th month
$267.00- 7th- 7th month
*(I complained because I wasn't aware of this big increase, so they decreased it for the following 3 months)
$213.00- 8th- 10th month
$267.00- 11th-15th month
$312.00- 16th-17th month.
It seems like the longer you rent with them, the higher they charge you.
Other than the ridiculous price increases, I had a great experience with Public Storage).
Another update:
The property manager reached out to me and explained that I could have reached out to them again about the price increases and that they would possibly be able to work with me to decrease the rate. She did say they were able to decrease it back to $267 for 3 months, but unfortunately, it's too late because I no longer need a storage unit.
Very good business
Sheri is really nice and sweet
Super easy and great prices!!!
John was very helpful and thoughtful about my storage satisfaction
John s was great
Assisted me in so many ways & worked with me throughout my stay, Ms.Sheri was great 🫶🏾
Everyone is nice here
Sheri handled everything for me with a smile. She knows her stuff.
Sheri was absolutely amazing. She is very professional and nice.
Above and beyond customer Service
Sherry does a fantastic job 100% satisfied look forward to dealing with Sherry again
She was amazing
Rhonda and Karen were great
Sheri was great
Excellent experience.
Love this location! I have been a long time customer. The property managers handle any inquiries I have about my account in a quick and professional manner. Thank Public Storage!
Today 6/7/2024 this company continues to be the best storage facility in dealt with. I spoke with Sherri today and she was awesome, professional, and very helpful!! Thanks again Public Storage.
I visited this location and Sheri was a gem, she had answers for all my questions and she took care of all my storage needs thanks Sheri.
Jason jarrett.
Sheri she very respectful help me out a lot.. thanks
John has been great and he’s very nice
Had a great experience with sheri....she's the one you need to talk too
John was so helpful and getting me the unit I needed at the location location at work best
Thank you John
John was so pleasant and helpful. The World needs more people like John at PS.
John really made the rental fast and easy
Mr John was so helpful and nice! He is the best you all have here thanks John for the help and hard work!!!
I was having trouble with the app John took care of everything.
John went above and beyond for us when moving into our storage. He is a great Manager and very professional!!!
John was always a great manager and I’ll be glad to come back and use Public Storage again
Awesome customer service
Exceptional customer service from John in the office
Had a very nice experience, professional and very helpful to me. A special thank you to John for all the help you gave me
John was very patient with us and walked us through the entire process. I certainly send all my friends to see John.
Fast easy rental. Thank John
I was having trouble installing the app but John took care of everything.
Highly recommend this location for your storage needs. John took care of me quickly and went above and beyond to make my move in smooth. Great customer service.
John in the office was very helpful.
Can't thank John and Karen enough for getting our transfer from one property to another completed.
John went above and beyond to help me get signed up for a new unit. I would recommend all my friends to head this way and ask for John! Friendly, efficient, and very professional!
John is great! Super friendly.
John is the Best
Gratis servicio John
John and Karen in the office were absolute rockstars. They got me transferred to the proper unit and got me all set up on the public storage app. I am truly grateful for all of their help.
Great service from John and Karen.
John is such a Nice young man. He always takes care of us in the office.. Can you get more people like John.
John S is great. If you use this company, make sure to deal with John. When I had two trailers stolen from storage, John helped as much as he could. He's the only reason I still use public storage.
They are the nicest people and the helpful. I recommend they to anyone.
Great rental experience from John
Always professional service from John in the office
Exceptional customer service from John in the office. I'd give him 10 stars if I could. If you need storage, go see my man, John.
John Is The man…. He is Great
John was very helpful today. If you need to store something go see John over at Public Storage he’s the man
John was super helpful very courteous.
Great service from John & Liz
John is LEGIT
Fast, easy rental Thanks John
John was very efficient in the office it was a quick and easy rental.
Mr. Jones. Always great service for Mr. John in the office.
Recently got a storage unit here on the recommendation of a family member. John was very helpful and pleasant, walked me through set up and got me on my way in no time, which was great for a busy schedule. Great experience
John was very helpful! Would recommend speaking with him if you have any issues or concerns at all!
In a world of chaos and negativity I have enjoyed working with John at Public Storage (Cromwell Road. ) He’s been extremely helpful and made everything easy which is hard to find these days. I appreciate everything that public storage has done for me while I rented and will refer to friends.
John was so very helpful in explaining the Billing due dates. He is always so nice.. Just wanted to update my review, If I could give John 10 Stars I would. He is always so helpful.. Make You Keep Him Around....
Great customer service from John
McKenzie was most professional and helpful. I cannot say how much this experience was based solely on his kind and professional demeanor. I was very fortunate to have been helped by this young man. He was patient and knows his job as this was my first encounter at this facility. Due to his positivity I am sure to do more business here!
I have had a terrible experience with this place. So the worse part now I come to check on my storage for the past couple of days, and all of a sudden my key is not working to the lock that is on my storage I just came to my storage Oct, have the same key been using since May, but my storage has a hole in it were. Looks likes someone was tampering with it. Looks like my lock has been changed. So I’m looking to see if anyone else storage has the same tampering issue an they do not so I ask if that lock can be removed they say it takes 3 weeks to get someone to remove the lock off, don’t make sense to me..my storage never been like this.
I gotta give the manager an my john credit we’re it’s due. They came an made sure things was right. John is my guy, he knows how to run business an keep his customers.
John was extremely helpful in a difficult situation. Thank you.
john s took great care of and was a very caring and kindhearted person when it cames to give me the best experience
Mackenzy was awesome... He made it so easy... Thank you for everything!!! ❤
John was very helpful. He got me in the right unit at a great price.
Mackenzy is very helpful, kind, and knowledgeable. I needed help with an issue and he assisted me quickly and efficiently. I highly recommend Public Storage on Cromwell Rd
Such Great Service from Mr. John
Thank you John
Great Customer Service 👍
Very friendly and helpful. John is the man!
John was patient helpful and professional.
Fast easy rental process
Thanks John
Thanks John
John is so nice, caring and professional
John was great
very friendly and professional
My experience with John S was amazing!! A very kind hearted & caring individual. My experience with him reminded me today that there’s still good, honest, decent people still walking on this earth & I’m so glad to have encountered one of them today & that was John S. Thank You!! Thank You!!
John was helpful professional and courteous . Excellent John was excellent and outstanding.
Exceptional customer service from John and Mackenzie in the office
Helped with all answers!
Excellent
Great service from John and Mackenzie in the office…. Love PS
John and Mackenzy were very professional and help get me all straightened out
John is so personable and very caring with his customers
Great customer service from John
Mackenzie P, was so great! He answered all my questions. Thank you for you help!
John was a big help in the office today
Love doing business with John over here at Cromwell public storage.
Great customer service, awesome people.
Had to take care of some business in the office and had great service from MacKeny
Great service from MacKenzy and John at public storage today.
John took the time to explain the App
We had a nice fun time in the office. Dealing with John was like dealing with family.
Nice Job John
Always great service
Great facility and helpful staff. John was very professional and helped me with everything.
John S. was the most amazing professional and caring person I’ve interacted with in a long time. He helped me navigate clearing out my unit during a time sensitive & stressful move across state. He even brought me water & checked in multiple times while I was working on getting everything completed. It’s not common to run into a true Good Samaritan who really lives by the golden rule & he is a true angel in disguise! I recommend this storage facility & even more recommend John S. & the team there.
John is so very helpful when I come to the office
John was a Lifesaver..Great Customer Service
John was very friendly and helpful taking care of our storage needs
Great service from John.
We love dealing with John in the office at Public Storage he always takes a great care of us
John made renting a unit easy. Answered all my questions and put Me at ease
We love the great service we get at Public Storage when John is in the office
Always Great Service from John
John was great, he put his at ease and we are confident about our storage here.
Very nice people and amazing service! John was very professional and took great care of us!
It was a pleasure meeting John today. I found a unit at a Great price. I feel like John really takes Pride in his job and was impressed with the property
Great service from John. He Saved The Day
John was very kind and helpful. Highly recommend. Customer service is excellent.
John was very helpful and saved me a lot of money on my storage needs with the Labor Day sale.
John was a great.
Got a place for my stuff :)
John was awesome
John S. Had good customer service when I came asking for help trying to get into my unit.
Thanks John
Awesome
Thank you John, He took all of the Stress out of moving and storing.
John was easy to deal with and made the move in simple.
John was so personable period we came in with 2 kids, and he had taffies to keep them occupied, and a piece of bubble wrap. For fun. He walked through the entire rental process and was a great help. Thank you, john
John was so helpful on this hot day. The ice cold water offerd great relief. He was kind, professional, and courteous. The world needs more people like John.
,John was great to deal with very accommodating. With an ice cold water , great service.
John was straightforward, and concise in his explanation of what we were getting for our money and making sure we understood. He was very pleasant as well. Little things like offering a cold beverage in the heat and a sweet treat to boot! That’s real customer service!
John was so helpful knowledgeable. He took great care of us with our rental.
John moved me into a larger unit. Very Helpful
John S. provided outstanding professional and friendly service with each interaction. I rented a storage unit at this facility for a number of years and John S. was the best manager I have encountered over the years. His concern and care for his customers is outstanding from offering water in the extreme heat to just being extremely friendly and helpful.
I have had a great experience with public storage. John S. was great to work with. They are very accommodating and this is a good location for me.
Exactly what i needed and for a good price. John was especially helpful , giving me a hand moving in and giving me some ice water on a hot humid day. That extra that makes a difference in a persons day went a long way to me. Thank you John.
Great service from John
John is Awesome
John was very helpful
Joh. Was helpful!
John was very helpful in setting up the PS App for Me
Mr John went over and beyond for me loading my things from the storage. It’s hard to find nice people like him. If I could give more stars I would. Thank you so much mr John!!!
John was very guy and he make sure we were well taking care of I will surely recommend other
John was great he explained everything in detail and he was very welcoming and helped us a whole lot. A place to go.
John was excellent! He answered all my questions and concerns and made me feel like a valued tenant. My experience with Public Storage has been nothing short of perfect, I am so grateful for the service John and his team provide. If I could give 1000 stars I would, thank you so much!!
John is always so Professional and Helpful. Whoever hired him gets an A+
John S was super helpful in helping us get our lock changed. He was so nice and very informative about the process, it was a stress free day during a stressful time!
John was a huge help n ill definitely come back again soon
John was amazing. Great customer service and very informative. I would rent a unit from here again!
John was very helpful and courteous we love storing at Cromwell..
Dustin was so helpful in getting my rent increase held off thank you!!
John was So Friendly and Helpful, My mother uses a Walker and John came out of the office to help us get Her out of the car and into the office. He patiently took the time needed to make sure we understood all of the in’s and out’s of the rental process. We went home to discuss the size we will need when we move next week. Put this Gentleman in Charge of Customer Service. He said He or Sherri will take care of answering any of our questions. Thanks John and Thanks to Public Storage for putting Us at Ease.
Good experience, nice service.
John was extremely helpful had the answers to all the questions I had thank you sir for the easy process customer service you can trust
Dustin was supreme, great interaction with my visit.
I love your service Miss Sherry has given perfect assistance
Sheri was very helpful and polite, great job!
I registered online and got access.
Ms. Sheri was doing her clean up and stopped to check and make sure everything went smoothly.
I'd like to personally thank John over there on cromwell Rd. Extremely helpful and understanding with your situations. 👍👍
He gets 2 from me
John was very courteous and helpful. It was a pleasure doing business with public storage, you can tell he takes Great pride in his job and the property. I feel very safe having my property here. I look forward to continuing our business relationship with John working here.
When dealing with people in a service industry, customers generally hope for good service, but love it when they get GREAT Service. John S is an example of Great Service. John was helpful starting with his initial phone call all the way until we signed the rental agreement for the storage unit. John treats customers with the utmost respect and lets you know that he takes his position seriously and that's just the kind of person he is. Loved doing business with him!
John was very polite Helpful.
Went to pay my bill on 4th.
My location was closed without explanation. Waited 30 minutes & called 800#. Told other folks waiting they said location would not open.
One man said it was his 3rd attempt that day.
Went to nearby location to pay and found Tori. She was extra helpful and tried to find an explanation.
Took my payment and helped with another issue.
Super A+++++ service.
John is the Best he has a great personality I Highly Recommend Public Storage on Cromwell Rd Ask for John. 10/10 five star Service.
Staff were extremely polite and prices are great!!!!
Very very nice and friendly
Tory was such a great help very knowledgeable and cheerful she had patience while giving me many options she definitely made my day. Thanks Tory
Tory was an excellent employee I came in for my husband and she help me lot she was very plenty and had an smile the hold time I think public storage should be an award from best employee that work there I really appreciate her and enjoy talk to her.
John S. was a huge help with our storages!
Big thanks to Tory for awesome customer service
Great Job!!!! John S.
John was very helpful,Caring And compassionate of our situation. He treated us like Family
John S. Provided a great service, very professional.
I been with public storage unit g569 I haven't none John that long he made me feel like family he always had a smile n qelling to help he's the best one I meet here and I came here n 2020 to him thanks so much please
John was very nice and took his time to explain everything 🙂
John is the MAN! He was able to help us switch locations and storage sizes with no fuss.
Great safe place to store your stuff. Helpful friendly staff...
I want to thank John for his professionalism and care. He went above & beyond for my family on our moving day. Thanks, John!!
John was the absolute most helpful and accommodating in every way! Clean facility and amazing customer service.
John was so nice & patient with want to say thank you very much. He is such a nice gentleman help figure out how to put the lock in.
John was extremely helpful in both checking us in and out of our storage unit. He went about and beyond by reaching out a few days before our checkout and made sure we had a smooth experience.
The man John rocked he was very helpful an pleasant
I just wanted to say what a pleasure it was to work with John in solving my storage problem. He was very professional and at the same time considerate of my situation. He matched me with a unit that would suit my needs best. His demeanor was always pleasant and he definitely puts the organization in the best light as a representative.
John was very patient and went step by step in my 1st time process and purchase with public storage 😀
John has been the greatest, always explains and keeps me informed about what's going on and has been super wonderful and helpful
John *****
I want to personally thank John at Public Storage for assisting me with my transition into Chattanooga from out-of-state. It was a major project for my self and my family and John bent over backwards to ensure that move went as smoothly as possible. We had a U-Pack trailer delivered to the Cromwell location and John was there every step of the way, making sure the trailer was delivered, had a convenient spot next to our unit, and was diligent on stopping by and making sure we had everything we needed during out unpacking phase.
I would recommend this location to anyone. The units are well taken care of, the lot has easy access with the remote app, and I feel confident that my things will be safe and secure for the duration of our rental.
Thanks again John, we couldn't have done it without you.
-Dylan
John was very helpful and courteous. Highly professional and would definitely recommend this place of business.
Hey Mr John This Big Guy With the multiple vehicles Mr John is awesome and very helpful and very perfessional.
John Is Excellent, Great Person! Very Patient With The Process Of Helping You With Getting The Size Unit You Need. Very Trustworthy!
It’s very clean, good security, a good way to enter and exit. The only downside is that you can’t be in there after 9 pm. Other than that it’s a good storage unit. They also have good promotions. I’m very satisfied with my unit, I have 3 way access where I can bring in and take out things in a very easy way. Also has a good drive way to load or unload your things.
Public storage always takes care of me and makes running my business easier. John is always smiling polite and helpful.
John was very helpful and got everything worked out for me and honored my reservation Thank you !☺️ Was very nice .
John was super nice and helpful. Great service
John was very helpful and courteous
John was very helpful and courteous.
John stein was very helpful and friendly. Definitely come see him for your needs!
The manager John was very helpful and polite when helping us.
Kim was an absolute sweetheart! She was extremely helpful, informative, and amazing! I was not expecting such kindness and her attitude sealed the deal. I was not entirely sure about renting a storage unit but Kim made the difference for us to seal the deal and rent the unit. Definitely recommend this location to anyone looking for a storage unit!
Very professional and I felt really welcome. It's clean and roomy.
Vytoria is very nice, she help me keep my storage safe.
Very nice and always friendly and pleasant clean store Tory is always willing to help!
Tory is the best manager ever!
Tory is great always courteous & helpful professional and nice
Great place to rent your storage!!!
Friendly service
They have great customer service no hassle friendly environment this is a great place to store furniture or anything they even have insurance on your belongings