Public Storage Self-Storage Units at 625 West Blackstock Road, Spartanburg, SC

I moved out of my unit right after paying my bill and when I closed it out I asked the lady who was working to come check it out and asked her about a prorated move out and she said yes an when I called to check on it the lady was rude and she said we don't do that

great experience! great people!

Respectful and helpful

I rented a unit about a month ago and i just visited the location yesterday and i had the pleasure of meeting Ralph he was so professional he answered all my questions and concerns he made this process flawless i would recommend this place to my friends, family and co- workers. Thank you Ralph for everything!!

👌 Thank you to Brandy and April at 08615 and also to Sonya at 27358 for helping us out.

April did a great service. She went above and beyond

I’ve had to help move 3 people out of here already, you charge WAY too much compared to any other company in the area

Awesome customer service and efficient! Thanks!

This is one of the best customer service experiences I've had EVER! Miss April was amazing. She went above and beyond to.makw sure I got the unit I needed. She was nice, professional, ans patient. I would definitely recommend this public storage to anyone need a storage unit.

I have to give credit when credit is due. If you ever have an issues with public storage, a lady by the name of El Mighty is your person to talk to. Super resourceful, super caring and most of all amazing customer service!!!!!

My unit was broken into. Called the office only to be transferred to a call center. No one called me back. No one showed up for my “appointment” no one called me. Never heard from the district manager or anyone. Keep your money. Go some where else. The team is NEVER onsite. The only reason why I know it’s not a scam is because the gate works for me to get in. Otherwise, customer issues like a BREAK INTO MY UNIT! Is not even addressed.

I've used this company for about 8 years now. I just recently another unit here. Everyone helpful and nice. Ty. K Buckman

This place is not safe for storage your stuffs. Someone just broke into three of the units and one of them is mine. They took lots of my coins and important stuffs. The fence from the corner of the building are gone, the employees unit is unlocked and there's only two cameras in the entire place. We talked to the management there and they're not going to do anything about it! So not professional and doesn't not have any responsibilities at all. We paid this company every month but this is how we got treated by the management teams after our stuffs were stole. Please check out the attached photos.

TERRIBLE TERRIBLE. OUR STORAGE UNIT HAS BEEN BROKEN INTO. IF YOU HAVE ANYTHING STORED HERE ON THIS PROPERTY, YOU NEED TO MOVE YOUR STUFF ELSEWHERE. THEY ONLY HAVE 2 CAMERAS, ONE AT THE ENTRANCE AND ONE AT THE FACING STORAGE BUILDING B,C,D. THERE'S TWO CAMERAS IN THE BACK THAT DON'T EVEN WORK. THIS WHOLE PROPERTY IS A JOKE. THERE'S BLIND SPOTS ON THIS PROPERTY. THIS PROPERTY IS NOT SCURE AT ALL. THE LADY TERRI UP AT THE FRONT SAYS SHE CHECKS THE WHOLE PROPERTY EVERY NIGHT. LIES, THIS GATED FENCE BY "BUILDING A" LOOKS LIKE ITS BEEN BROKEN FOR A LONG TIME. THE EMPLOYEE DOOR WAS BROKEN INTO AND I BELIEVE THAT'S HOW THEY GOT ACCESS TO THE OUR STORAGE UNIT. OUR UNIT WASN'T THE ONLY ONE BROKEN INTO. THERE'S A FEW MORE THAT WAS BROKEN INTO. IF THE FRONT DESK LADY(TERRI) CHECKS THE PROPERTY EVERYDAY & NIGHT, SHE WOULD HAVE SAW THE BROKEN GATED FENCE. THERE AIN'T NO WAY THAT THIS HAPPENED LAST NIGHT. THIS GATED FENCE WAS BROKEN A LONG TIME AGO. NOT ONCE THE LADY INFORMED US ABOUT IT UNTIL WE CAME AND CHECK. THERE WAS NO CAMERA IN PLACE IN THAT DIRECTION. THERE'S SO MANY BLIND SPOT ON THIS PROPERTY. THESE PEOPLE DO NOT CARE ABOUT YOU. FRONT DESK LADY(TERRI) TELLS ME " I JUST WORK HERE". THEY TOLD US THAT IF WE HAD INSURANCE, IT WOULD HAVE HELPED US. NEVER WE WERE INFORMED ABOUT IT NOR INFORMED ABOUT ANY PROTECTION PLAN WHATS SO EVER. WE ARE NEVER DOING BUSINESS WITH PUBLIC STORAGE AGAIN.

Terri was very nice and professional. Very helpful.

Got a rental space for a car that got towed away the same day canceled the unit got no response got promised a refund but was way lesser than promised there's no one ever at the management property very unsatisfied with the service really would like my refund

Long time customers, great service from Pam. Great location.

This location is top notched with Pam as the manager. Always friendly and helpful. Place is clean.

Pam was great with her communication and facility instructions.

Helpful and courteous.

Good service

We always receive wonderful service from the manager Pam. She’s helpful and kind. Highly recommend.

Nice sweet lady Pam

Very helpful and explained everything I need to know. Genie was great.

I was happy with the unit .

I've been renting from public storage for a few months now and I love them. I don't think I would rent with anyone else. We just recently upgraded to a bigger unit and Pam has helped us both times she's super nice and awesome!

Pam was awesome but the person we had to deal with when moving out, was rude and unprofessional. If you go there try and get Pam to help you.

The site manager Pam is an absolute joy to work with, and cares for her site like a child. I came here to fix the gate, and she was nothing but patient and understanding with the process it takes. 10/10 storage site, I will be recommending it to anyone I know looking for a storage unit.

Great service and security

Pam is great

I’ve been with Public Storage for two years. I am on Social Security and the dates were changed of when you received your check monthly. I have ask Public Storage to help me pay my bill the second Wednesday of the month and they will not help me . Twenty dollars is a lot of extra monthly when an elderly person is on a fixed income. I have been asking for a year for the General Manager to call me and I am told he is receiving the messages, but I have never received a call from him. I would appreciate it if someone has any advice . Thank you .

Just have to give a shoutout to public storage for their amazing staff member and property manager Elias. He was great help with getting my unit and ensured me that i made the right choice. Highly recommend him to everyone.

Pam was very helpful

Great location, quick service, and fairly priced! Pam is AWESOME! She got me in and out on one of the most stressful days of my life. Beyond this, she has just the right bright and warm attitude people need to encounter when putting their valuables in the trust of another. Ten out of Ten. PLEASE NOTE*** Be warned the gate system for this property woks through an app on your phone. If you were to go in and drop your phone and break the screen (like I did), or your phone dies without a charger, you will not be able to get out. Still, I'm having a great experience with this location.

Great customer service! Nikki was awesome! Easy process!! Thanks girl for your help!!

Great and fast service from Pam.

Miss Nicky was very helpful with helping me open my gate

Was very helpful. I walked in got immediate friendly service. Thank You

Niki was very friendly and helpful in showing us the storage unit and then getting us signed up. Quick and easy process.

Niki was so kind and helpful I

Wander service

Niki was absolutely professional and kind!

Nive lady

Ms. Amy was outstanding with her service! I don’t think there are enough stars to access and leave for her. 25 stars for her customer service!!! And she’s only been here for 5 weeks! She most definitely deserves a RAISE!!!!

Very courteous and hospitable. It was a pleasant experience renting a storage space.

Pam was very helpful and kind.

Pam is very kind and helpful.

Mrs.Pam was very helpful when getting me what I needed..Also she had very good customer service...I would definitely recommend this Storage Place..

Pam the manager is phenomenal! She went above and beyond customer service. She saved me money without me even asking. That's what I call customer satisfaction and being attentive to customer needs (even if they don't know they need it)! Pam you are a gem and always a pleasure to talk to. Thank you for always providing excellent customer service!