Public Storage Self-Storage Units at 125 Boro Line Rd, King of Prussia, PA

Great Location Just outside the King of Prussia Mall and an even better place to store. Wonderful assistance from Annie there and an all around great experience.

So I came to the property today with the attempt to move my belongings out not because there was anything wrong with the facility but because I didn't need that big of a unit anymore (10x20). So when I came to start the move out process I ran across an issue with my lock not being able to come out of the door. I went into the office and was greeted by the manager Annie. I let her know that I was having an issue and she got right up and walked with me to my space to help out. She did everything in her power to get the lock to come off the door and was actually successful at removing it. I let her know that I was moving but still had to figure out where the odd items that wouldn't fit in the apartment were going to go. So I didn't know that I was able to transfer into a smaller unit but Annie looked on her iPad and was able to give me pricing on a relatively large space 10x8 for only $37!!! When I say I signed up IMMEDIATELY for this space lets just say I was super thrilled to have ran across this young lady today. She literally helped me with more than what she knew. I appreciate what she has done for me today from the lock issue to finding me a cheaper unit to put my odd items in. Thanks so much for that Annie.

Annie was so nice and knowledgeable, took the time to show me different units, and was actually 20 dollars cheaper then she quoted me, new building, tons of security cameras, climate control, nice and clean.

Annie is such a gem! This girl literally can fix any issue that’s given to her. Shes the best

After much confusion we are very happy with the spaces and Annie's service.

Excellent service! Very friendly and quick! Annie is the best!!

This place is great and Annie at the desk is super helpful and patient

I called this store because I have been having issues reaching someone at Norristown and I was helped by a woman named Annie. She was able to address my concerns and help me with having my rate lowered. Thank you Annie

New facility popped up in the area and I had the opportunity to speak with Annie, she was as informative and as gracious as one could ask for. I’m currently storing at a different facility and was looking to move my items closer to home. If this is the staff you keep at this building I believe my time here will be great! 10/10 service!

To Public Storage and whom it may concern , I want the world to know about Jade Broadus from the valley forge office of Public Storage. My name is Rita Wright and I have heard people speak of someone going above and beyond the call of duty but never have i experienced it first handed. I had tried to make application on line , called the 800 number , visited the Ridge avenue office and spoke with a very pleasant young lady at Ivy Hill Public Storage who tried to help with a follow up call , but it was Jade Broadus who happen to be working at the Ridge Avenue Store who understood the difficulties I was having trying to get satisfaction who took the time to search and research several different areas , several properties to make sure I had the right one . Her kindness support and professionalism was truly above and beyond the call of duty. Please know in my opinion any company should be proud to have this young lady represent them. Thank you Public Storage and thank you Jade.