Public Storage Self-Storage Units at 8928 NE Halsey Street, Portland, OR

Justice was very helpful. Easy to work with. Would rent again

Robert was very helpful

Justice was the most accommodating and super helpful!

Justice was very helpful and they have a great location right off the freeway.

app give best value price. Lots of options! Everywhere All At Once! Thank you for all the do's and dont's support online and irl!!!! great directions. very helpful reminders. easy to take the required insurance off, once we find out our own renters insurance covers it. I could go on! peace of mind. so many locations. Being able to drive up is key! we found you and you had space! wow!

Justice really helped me, I was lost and he helped find my way!

Great location of storage unit.

Safe place to put your stuff.

Diana was a pleasure to work with! And help me with all my troubles!

Diana was great she helped me keep my storage safe when she saw that I had left my lock unlocked. She communicated great and so nice to me!

I wanted to like this location (it's on the way home for me, so super convenient) but the rent went up from $37 to $73 a month and that's ridiculous. It feels like bait and switch. I thought I'd "locked in this price" (which is absolutely what they tell you when start the online sign up process) but the rental agreement contradicts this and says they can change the price whenever they like. I will be moving out.

Great customer service by phone. Ez check in.

Had a problem and the District manager Cory took care of it very quickly much appreciated.

She's been highly professional and Very Easy to work with!

Diana was extremely helpful! It seems like corporate has made an interface that adds extra time to the work of both end-user and employee so I wish they could coach someone to fix the computer system, as she had to do extra steps but she handled it like a pro. Thanks Diana, above and beyond

Alan helped me out of jam. The staff here is extra responsive and I am very appreciative of their help!

Pearl is the best in the West!

Very helpful and straight forward

Diana was extremely helpful in getting me to another locker.

They made sure to stay after close so I could get i to my unit on a sunday!

Great location, great communication, very secure and Alan was great!

Alan and team are very reliable. Appreciate the help

Alan was amazing and helpful. Highly recommend this place

Diana is the best, didn’t let anything slip through!

Diana was awesome!!! She helped me solve an issue right away.

Excellent customer service

Beware, this is a terrible company and location. I’ve had my space broken into twice. The price has increased for no reason. The employees are awful. I’m closing my account ASAP and telling anyone who will listen to never use this company.

We spent thousands of dollars on a unit that had enough space to temporarily store some garage items, bikes and a valuable vintage sports car, during a 4 month remodel of our home. When we went to move everything out of the unit, there wasn’t a single thing that wasn’t covered in rat droppings and pee. There were even droppings on the car cover and in the engine bay of the car. Expensive custom bike bags were soiled with droppings and pee, and are now ruined… I’m glad we didn’t leave any furniture in this dump, and had I known that this place had a rodent problem, I would have looked elsewhere for storage. Stay well clear of this place if you care about the things that you’re storing, because this place clearly has a problem that needs to be addressed.

I came here during opening hours to rent a unit but there was no human being here to assist.

Robert was great! Very professional, helpful and just overall a nice guy. I would definitely recommend this PS location.

Betty was such a pleasure to work with. She was so helpful I could not have asked for a more positive polite person to work with !!! Thank u Betty !!!

Betty is the best

Betty is awesome and I loved storing my items here. Safe and secure!

Betty was amazing super fantastic during a really snowy time of year really appreciate her and the customer service! Is

It was a pleasure working with Betty her sense of humor kept us entertained

Me. Betty helped me open and close my account here. She is the sweetest lady I know. She will also make sure your things are well protected. Yes the area doesn’t look the best but she have a lot of camera and security to make sure things are always good. Thank you.

That he was very helpful and she gets a five star

Betty is a wonderful person she’s very helpful and I loved having her set my account up.

The staff are extremely helpful and friendly I was confused about what size box I Was to purchase and they were extremely helpful Although I have to admit I should have taken measurements before I left home But they were extremely helpful none the less I highly recommend

Excellent customer service! Betty went out of way to make sure I was satisfied.

All I want to do is talk on the phone to person AT this location. Is that so hard? Apparently. Been on hold on the national number the calls get routed to for 15 minutes now. For a question pertinent to the Halsey location which the national number won't know the answer to. Rediculous.

Betty is an amazing human. She went above and beyond to help me. Thanks Betty!

Betty helped me with a security issue related to the theft of my wallet and potentially one of the keys to my unit. She promptly deactivated my gate code and overlocked my unit.

I had to store my belongings for a couple of months while I was searching for a new home. Good service and location. Cameras everywhere which is nice. The facility is clean. Betty, the lady that runs it is super nice and will work with you. I would recommend this place to anyone.

Everything went well. Was here for 4 almost 5 years solid. Just wish they would have prorated my last month. It's a good thing I moved when I did. The next week my truck rolled over and I was ejected. Not moving too good after.

Excellent! Doesn't get any better than this. Betty is all about it :)

Thanks for the time off use at this location. I moved in the climatised in case of high heat

Great customer service

Easy to get everything set up, easy to pay etc!

Do not rent here! They bait you in with introductory rates then jack em up almost double! Even the manager admitted it’s price gouging! Also vagrants constantly climbing the gate

Betty is wonderful! She helped me with a lock issue and went above and beyond.

Betty was fast, friendly, upfront & professional. Pain-free experience!!

After renting my unit for 6 months Public Storage sent a rent increase of $106 which was 28% of my current rate. When I first got the notice they worked with me and suspended the rent increase. I asked when the increase would come up again, they told me they were not sure. 3 months later without notice my invoice reflected the $106 increase. I communicated them I understand a rent increase and was hoping to work with them that 28% was a drastic increase in such a short period of time. I communicated with the supervisor phone number which didn't call me back. Then found the District Manager and Regional Manager emails in hopes of discussing my rent increase with a human. They called and said we can't do any thing and don't negotiate on rents. The advertised prices are short term to get you in, then they will bate and switch and increase your rent without notice. Try finding a mom and pop storage unit who actually care about their customers and will work with you on pricing. Highly discourage people from renting at Public Storage base on their bate and switch business practices that takes advantage of their customers and rewards only their shareholders. The employees working at the location have been friendly and this review does not reflect them.

Thank you Miss Betty! You are obviously a valuable asset to public storage!

Great service!!

The lady here is great & to the point with everything thank you

Super helpful and great customer service. Thanks for making it wasy