I utilize the public storage on Penn Hefner and the associate Sid was very helpful kind and polite and made me laugh I appreciated her service
Christopher was very professional. He explained everything in detail.
The customer service by Syd was outstanding. I can't brag enough about Syd. She is a definite benefit to the customer. The corporate policies, not so outstanding. They have a mandatory insurance requirement that cannot be satisfied with a renter's policy. If you're a homeowner, you are covered under your homeowners policy. If you are a renter, you will pay an extra $15 a month for the mandatory insurance.
Syd was extremely helpful as we transferred from a larger unit to a smaller unit.
Shoutout to Syd, the manager here at PS…she was extremely helpful and kind.
She went the extra mile delving into all my questions! Thank you Syd❤️
Nick was great, gave informative information on storage facilities, pleasure to do business with
Ron was AMAZING! He was so helpful and kind and got me hooked up with the app, such a great feature to have, the process was easy and fast to get set up. Will use for any future needs.
Thanks for helping us today Tina! You’re the best! 🩷
Amazing customer service the property manager Tina was so glad to too help me and the customer service had been top tier since day 1!!!
Tina is very easy to work with and tries to accommodate you the best can! I appreciate her customer service and wouldn’t hesitate to recommend any location that she is at.
Tina is an excellent employee and very helpful!!! 🙂
Thank you for selecting people like Tina to service us.
Terrible customer service, the facility is falling apart it’s disgusting and unsafe!
Very Nice Staff, Cleanish, Storage Space,!!!
They suck you in with a deal then jack up the storage rent every month!
No one at the office had direct phone number to office had called customer service and had no luck getting into this storage property. I showed up over an hour before their normal business hours and got nowhere I would never recommend a public storage that you cannot get into let alone this one...... also had to call police just to get out worst customer service 😤
Conveniently located. Great clean and very dry space. They have sales, discounts and specials. Tina is friendly, efficient and patient. Her on site office number is in the pre sign up reserve online. This is month to month. Staff lives on sight. This works better than any other storage I have ever leased. This is also on the EmbarkOK 5
Pam was my storage representative and she was fantastic!
Friendly, helpful and honest.
A great set of skills for an employee to possess.
Gave me confidence that my stuff is safe and secure 👍👍🙏
Nedra was very kind, patient and understanding. Thank you again!
Great experience with Nedra.
Went in wondering about pricing and spacing and Tina was a huge help! Answered all my questions in detail and provided me with everything I needed . 10/10
Fantastic and friendly staff, it was so professional.
Tina is fantastic. She helped me with everything. I would def. Come here again.
Tina was super helpful and great and got us taken care of super quick!
Tina is very knowledgeable helpful
I wouldn't recommend this place to anyone, they're quick to take your money, but take their time refunding your money. Finally someone reached out to me after a month to make things right and I received my refund thanks to her reaching out to me.
Very helpful and friendly service. Did not take more than 10-15 minutes to get an account set up and be ready to use the facility.
Service was great!! Tina was super helpful, got us in and out with excellent service!!
Tina is a blessing, thank you for everything
Pam was a pleasure to work with. With all the options available, I choose to go with Public Storage because Pam assisted me.
I have used a lot of storage places over the years this one is the best! I don't like that I don't have 24 hour access but I think they are open later so it works out. I have only seen one employee but she was friendly and I helped her scoop snow once at the gate. I will definitely continue to use their services.
Tina was super nice and I really appreciate all her help making our decision about everything easy and comfortable. Thanks!!!!
Place is clean and Tina is really nice