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Address

72 Industrial Park Pl
Powell, OH 43065

Phone

614-503-7387

614-503-7387

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

614-503-7387

614-503-7387

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 24/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 24 /mo $ 32
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 26/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 26 /mo $ 35
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Public Storage App Promo - Desktop
    Public Storage App Promo - AB Test
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 28/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 28 /mo $ 37
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 37/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 37 /mo $ 49
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x15'
    Online only price
    $ 42/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 42 /mo $ 55
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 48/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 48 /mo $ 64
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7'x10'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7'x10'
    • Inside unit
    • 1st Floor
    $ 50 /mo $ 66
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 51/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 51 /mo $ 68
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7.5'x10'
    Online only price
    $ 51/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 51 /mo $ 67
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 51/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 51 /mo $ 68
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 53/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 53 /mo $ 71
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    7'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 59 /mo $ 79
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 61/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x25'
    • Uncovered parking
    $ 61 /mo $ 81
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 87/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 87 /mo $ 116
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 89/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 89 /mo $ 119
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 96/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 96 /mo $ 127
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 97/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x30'
    • Uncovered parking
    $ 97 /mo $ 129
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 98 /mo $ 131
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x40'
    Online only price
    $ 107/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x40'
    • Uncovered parking
    $ 107 /mo $ 142
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 109/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Outside unit
    • Drive-up access
    $ 109 /mo $ 145
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Powell Storage Near Route 315 and Columbus Zoo and Aquarium

This Powell storage is conveniently located near Route 315 and Route 750.
This storage has a mix of indoor and outdoor units on hand, with drive-up access. Climate controlled storage is available, and the manager for this Public Storage lives on site as well.
Renters in the Bear Pointe Apartments can use a 5x10 unit to store small spare furniture or seasonal items.
Nearby industrial businesses can use a 10x15 unit to store inventory and create space for day-to-day operations.
Powell is located 14 miles north of the state capital of Columbus and had a range of outdoor amenities nearby, including the Columbus Zoo and Aquarium.
This Powell storage will make sure you are never short on shortage space. For added convenience, we offer contract free move ins through our eRental program.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 203)

November 14, 2024
Google Public Storage Diane Shearer
Stanley is awesome. Your weather sucks.
November 1, 2024
Google Public Storage Raymond Link
Warm and friendly staff made sure I was ready to move in and answered all my questions. Smooth and easy check in - Thanks!
October 1, 2024
Google Public Storage Jennifer Garey
We have used service for 2 years. Great service anytime we needed anything. The Manager Stacy is who to talk to. Awesome, caring individual. I recommend this location to EVERYONE. Thank you for everything Garey Family
September 27, 2024
Google Public Storage Karen
September 16, 2024
Google Public Storage Di U
I want to extend my sincere thanks to Ross at Public Storage for his outstanding assistance in resolving my issue.
September 5, 2024
Google Public Storage Mike Driggers
August 6, 2024
Google Public Storage Comfort Agidigbi
August 6, 2024
Google Public Storage Eghosa Agidigbi
August 5, 2024
Google Public Storage Joseph bioh
August 5, 2024
Google Public Storage A. Djurabaev
Thanks for Stacey, service was amazing
August 2, 2024
Google Public Storage Hector Castillo
Real good experience, customer services is excellent, RJ is very professional and he will help in the process.
August 1, 2024
Google Public Storage Nate S
Be careful for the fake promos they offer , once they get you moved in they’ll up the rent and tell you basically “everything else cost more, why not not charge more” Greed at its best. Look elsewhere
July 31, 2024
Google Public Storage Arin Neely
Public storage is such a great place to keep your extra belongings in every way possible. Weather you're parking a vehicle or just have old sentimental items you can't part with but have no room in your home. You can trust public storage to safely keep your treasures! I use the public storage in Powell and my man Stanley working the desk is always there for any questions you have and is always so helpful, personable and kind. Thank you sir! 🫡
July 13, 2024
Google Public Storage Michael Berridge
July 12, 2024
Google Public Storage ellen chendra
July 3, 2024
Google Public Storage Robert Skyers
July 2, 2024
Google Public Storage Alecia Scott
Very nice lady always a pleasure going there.
June 12, 2024
Google Public Storage Dashawn Haynes
Stacy and Nate put a lock on my storage after I lost and forgot mine at work… I have high value equipment for work in my storage unit am so grateful and thankful they were able to secure it for me while I was at work I did not even realize I lost my lock until they called me and told me. Really awesome service great job Stacy and Nate!
June 8, 2024
Google Public Storage Terra Rhoades
We had a great experience with RJ at the Powell location after we had to quickly secure a unit when our moving truck was set to arrive on Memorial Day and other storage unit options were closed. After booking on the phone and confirming several times we needed a unit on the main pull up for our movers with their 18 wheeler to access our unit and realizing that is not what we had recieved after arriving, RJ went out of his way to change our unit location for easier access and help hold the gate open for our truck. He was very friendly and helpful! Great costumer service experience!
May 24, 2024
Google Public Storage Mark Mark
It was very easy to move in to this location, especially RJ was very helpful. Thanks team
May 5, 2024
Google Public Storage Norbert Eyong
Stacy was very helpful.
May 4, 2024
Google Public Storage Mamadou Alpha 2 Barry
Awesome Manager and awesome service. Thank you Stacey
May 1, 2024
Google Public Storage Kyrah L
Stacey is by far the best public storage employee I have ever encountered. By her explain different plans I can get within budget range. Thank you for your professionalism!
April 11, 2024
Google Public Storage Damian Roe
March 26, 2024
Google Public Storage kinome79
OK, I'm amending my 5 star review I posted two years ago. First I will still say this is the best Public Storage I've used, staff always super friendly, and am surprised that even after having my stuff stored for several years there is no dust or dirt on any of my belongings. They also worked with me regarding access hours and switching to a larger unit. That's why its more than 1 star. But... the company takes advantage of its customers, leveraging there need to store their stuff and the inconvenience of moving it to raise prices to well above market value. And before you say all storage does this... this was above and beyond. I rented several years ago when prices were going up everywhere so wasn't surprised after 4 months of my intro rate, prices went up significantly. I'm guessing their max increase is 32% because it went up that much. That put me just a bit higher than their standard rate so whatever. I called and complained when another 32% increase came about 6 months later when prices were actually decreasing around this area. They said they would cancel the increase but all they did was delay it for 3 months, and the increase went through after that without additional notice. Customer service would not work with me further regarding the increase, but as I didn't want to hassle moving my stuff, I just paid the higher amount, about $80/mo higher than their standard rate (not intro rate). But at least I didn't get any raises for the next few seasons. Just got another notice that they were raising my rates yet again, this time 42%, when prices everywhere have dropped significantly including at this facility. They want to charge me $384/mo total for a storage space that is currently going for $109 online, $136 regular at this same facility. That's almost 3 times the normal rate, when I was already paying significantly more than I should. Talked with two customer service reps and the property manager, but they always say its up to corporate, who always responds with "Reduction denied, its within our contract rights". They did delay the increase again for 3 months, but that's still higher than market. They also said that if I rented an identical space at the same place I could get market rate, move my stuff, then cancel the overpriced unit. Just ridiculous. Needless to say I'm moving end of this month, and will never use Public Storage again. I'm glad I have the option to move because if I was out of town, or overseas, I'd be forced to pay.
March 13, 2024
Google Public Storage Jade Hing
Stacey is a asset. This is hassle free storage! I was able to get all the information without a problem. Stacey was friendly and upfront on the costs and Facilities. She made it so easy . Love that I can pay online, by phone, perfect for my busy schedule. She was also doing rounds to make sure everything was clean and secure. Thank you.
February 21, 2024
Google Public Storage steve bartley
February 14, 2024
Google Public Storage Sandra Wasim
February 12, 2024
Google Public Storage Stacy Morall
Stacey was so pleasant and helpful. Prior to moving a friend into their storage unit during a difficult time. She explained the rental prices and how easy it was to make payments. She helped make sure they rented a space large enough for their belongings. Which gave them peace of mind. Thanks Stacey!!
January 25, 2024
Google Public Storage Jimmie Vera
January 23, 2024
Google Public Storage Jason Osorio
Great service by Stacy
January 4, 2024
Google Public Storage Nate S
I received a follow call from Ben, Who oversees The Ohio locations if I remember correctly. He took time out of his day to get me squared away. I am very thankful he was able to help. This Location did take care of me as well, when starting my rental as well.
December 9, 2023
Google Public Storage Bijan Changizi
Enjoyed working with Stacey the public storage facility representative and she was very curtious and helpful and I definitely recommend her and the facility.
November 13, 2023
Google Public Storage Hai Lam
Stacy did a great job. Very helpful WONDERFUL PERSON TO TALK TO.
November 13, 2023
Google Public Storage Loti Nights
Shelly is awesome; she is kind, courteous and always helpful. I’ve been in and out of this location for several years and have worked with 3-4 different site managers. She is synonymous with Public Storage Powell.
October 25, 2023
Google Public Storage Ruben Soto
AWESOME PLACE!! NO PROBLEMS, QUICK SERVICE AND AWESOME DEAL ON MY STORAGE UNIT!!
October 7, 2023
Google Public Storage Renee Robinson
STACEY IS AMAZING IM A LOYAL CUSTOMER BECAUSE OF HER GREAT CUSTOMER SERVICE !!!
October 3, 2023
Google Public Storage Christopher Ellis
Stay away. I paid a premium for “secure” storage that is “video monitored” but when my boat was hit on the premises, the company wouldn’t provide any help or video evidence, leaving me with the cost of repairs UPDATE: The company reached out and said there was nothing they could do and offered nothing to remediate the situation. From the marks on the boat, it’s clear the person parked next to my boat backed into it, but without the video evidence that they advertise as a perk, I’m stuck with the cost
September 5, 2023
Google Public Storage Tisha Reed
Stacey was amazing! Feels like I was talking to my best friend!
August 6, 2023
Google Public Storage Melvin Harrington
Miss. Stacey has a great personality and awesome Customer service 👏 always polite and helpful with all my concerns..
August 2, 2023
Google Public Storage Taiwo Adefusika
Stacey, the property manager was very accommodating and took care of any issues I had to make sure my service was enjoyable. Great location.Well done!
August 1, 2023
Google Public Storage mark dyer
That's where my Harley is
May 22, 2023
Google Public Storage Rich
Great customer service, deals, and storage space!! I’d highly recommend. And I love the feature where I can open the gate through the app.
May 12, 2023
Google Public Storage Ashley Williams
Great Customer Service. Ask for Shelly :)
May 11, 2023
Google Public Storage Keyi Lu
April 28, 2023
Google Public Storage Kailyn Whatley
Great service and kind staff
April 22, 2023
Google Public Storage Kelly Ann Beck
This is the absolute best storage unit location I have ever rented from. Other storage companies are nowhere near as clean or knowledgeable or friendly. I went to get a second unit rented because I was so pleased with the service. Shelly was amazing and helpful, and even taught me how to use the app to open the gate because I have short arms. No more having to lean out the car to type in the gate code! No matter where I move to I will definitely try Public Storage again because of her great service.
April 7, 2023
Google Public Storage Ultimate New Years Eve (Ultimate New Years Eve)
Very helpful service from the lady in the office. She met me at my new unit to make sure I was all set with everything I needed. Very friendly.
March 5, 2023
Google Public Storage Willians Medina
February 26, 2023
Google Public Storage John Armstrong
Great facility. Great service. Great security. What more can you ask for?
February 25, 2023
Google Public Storage Ben Warner
Over priced, app doesn’t work, raised the price 25 dollars after two months, and then they want a $20 dollar fee to pay over the phone. Highly do not recommend this place.
February 24, 2023
Google Public Storage christian smith
Hands down the best service from a storage place ice ever received super quick super easy and was in and put with no hassle
February 4, 2023
Google Public Storage John North
February 2, 2023
Google Public Storage A S
January 17, 2023
Google Public Storage Michael Shockley
Alex gave 5 star service today!
January 16, 2023
Google Public Storage Rachel Hammer
I’ve been with this Public Storage since they opened the location. I started out with a small outdoor unit, then moved to a larger indoor unit. I even had a large outdoor unit for a while after I moved and needed to store everything. I’ve had a great experience with them! Front office is so kind and accommodating and will do everything they can to help! Highly recommend this place if you’re looking for a storage place!
January 4, 2023
Google Public Storage Cricri Rentals
Anne is very knowledgeable and helpful. She has a great attitude towards customers, she did a Fantastic Job, Great personality, friendly. Thank You So Much!!
January 3, 2023
Google Public Storage Master Junkers
Shelley and Anne are great at what they do. Thank you so much for all of your help.
December 17, 2022
Google Public Storage Timothy Sweatte
Shelley is an awesome person to work with
December 11, 2022
Google Public Storage Todd Yamokoski
December 9, 2022
Google Public Storage Lisa Gregory
Shelley did a Fantastic Job getting me scheduled. Great personality, friendly. Thank You So Much!!
December 9, 2022
Google Public Storage Christine Loy
Great service with Shelley today. Thanks for your quick responses
November 16, 2022
Google Public Storage Regis Amedekanya
October 25, 2022
Google Public Storage David Durtschi
I have been checking out different storage areas in the Powell area. After stopping at this location I was helped by Jared who answered all my questions and even took me to look at some of the units. He even followed up with me via text to thank me for coming in. I was very impressed with Jared on how he went above and beyond to help me, follow up and answer all my questions. This kind of customer service is the reason why I chose this storage facility!
October 21, 2022
Google Public Storage Kendra Kirker
October 19, 2022
Google Public Storage Gustavo Pulcherio
Great service! The manager Jared was super helpful and walked me through the process for an overall awesome experience.
October 11, 2022
Google Public Storage Nick Reihing
Sherry was a pleasure to work with. Very clean and organized facility. Highly recommend!!!
October 10, 2022
Google Public Storage Earnest Scott
October 7, 2022
Google Public Storage Brad Yoho
I am currently renting two storage units and two surface lot spaces at this Powell location. I moved from a different location due to the convenience and easy access of this location. The staff is friendly and accommodating. The facility is safe, well lit and always clean. I highly recommend this location!
September 28, 2022
Google Public Storage Anthony Cupani
Great service, fast and easy! Shelley was very helpful and informative as well
September 19, 2022
Google Public Storage Stacey Goodwill
Worked with me immediately. Gave me all the options available and even offered to help me lift something heavy. Perfect service.
September 12, 2022
Google Public Storage Vahid K
Shelley is very knowledgeable and helpful. She has a great attitude towards customers and always ready to help. The location is very well kept and clean.
September 6, 2022
Google Public Storage LilrichMusic614
Perfect Experience. Great customer service!!!
August 24, 2022
Google Public Storage Joshua Dorsey
Fantastic service, really nice women running it.
August 17, 2022
Google Public Storage Alexander Ladron de Guevara
Highly recommend! Great customer service. Shelley (site manager) was very helpful and made the process quick and easy!
August 17, 2022
Google Public Storage George Ferr
In desperate need of a large unit 10 x 30...they were sold out...asked keigan to call me if one becomes available. Sure enough he did and the timing couldn't have been better. Thanks for following up and getting me the unit I needed. I have 5 units with them now and its a great place to store things, dry and nice modern units.
August 15, 2022
Google Public Storage Kyle Eicher
Easy to use and store. Fair pricing. Perfect for temporary storage! Side note, shelley (one of the workers) is incredibly nice!
August 13, 2022
Google Public Storage Manuel Martinez
August 12, 2022
Google Public Storage Anthony Dave
August 7, 2022
Google Public Storage Bill Blair
The young lady named Shelly that worked there today was extremely nice as well as patient hands down she needs a bonus check her out y'all
August 2, 2022
Google Public Storage lettsreactfan1
My first time using a storage the entire process was easy and convenient communication with Mrs shelly was very professional and would suggest this center to anyone it also was clean and secured just watch the cute ducks on your way in
July 31, 2022
Google Public Storage Ace Shockney
Shelley was amazing and very accomodating!
July 27, 2022
Google Public Storage George Pearon
Very easy to rent, kind staff, everything was easily accessible!
June 26, 2022
Google Public Storage Chrisi Hagan (Realtor and Tech Trainer)
Convenient location on the north side.
June 17, 2022
Google Public Storage ali zongo
June 14, 2022
Google Public Storage Chanel Henry
Shelley Anne Great very very helpful!!
June 10, 2022
Google Public Storage judy kuhn
May 20, 2022
Google Public Storage Brad Nadolson
Shelley is extremely helpful and customer service oriented! She helped me find and transfer from an existing rental space to one the suited my needs better, and made the process smooth and painless. Thanks Shelley!
May 4, 2022
Google Public Storage John Pickell
Shelley and the ladies were very helpful and pleasant to work with!
May 3, 2022
Google Public Storage Trina Williams
Update 5/3/2022-has been a full week trying to get the receipt for refundable charges as was promised by property mgr. Most recent call 4/30 to Corp cust. srv. assuring me the district mgr would respond in 48hrs- NOTHING. still no cooperation. As Corp. cust. serv. asked me during 4/30 call, "Why didn't the property mgr just do a screen shot and print it out?" Good question. I cancelled the unit within 24hrs of online reserv. for personal reasons, and considering lack of customer service on all levels, seems to have been the right decision. Also, you should not have to be forced to pay for additional insurance to use the online reservation. Homeowners and renters policies cover rental units, but no option was given to provide that info online. Never use an e-check to reserve a storage unit. If I had used a card the charges would have posted to bank account immediately, and spared myself 6-8 week turn around for refund. It's not the time table I am objecting to, all I want while I am waiting for the three checks is the receipt for the refund that I stood in the lobby and confirmed to be emailed to me. This should not be this difficult. Better Business Bureau is next. I will stick with Extra Storage, or independent locations.
May 1, 2022
Google Public Storage just leah
Clean. Well maintained. This is by far the nicest storage facility I have ever used. Shelley is fabulous! Thanks for everything.
April 27, 2022
Google Public Storage Belifurn Siax
The manager was really helpful and nice. Honestly loved my experience with this company. Even needed new lock and they helped me easily and with great customer service.
April 20, 2022
Google Public Storage Justin Gardner
April 19, 2022
Google Public Storage tara gardner
Went in there completely clueless and very new to rent a storage unit. Shelley was extremely helpful and gave me the best price possible which was the best price of all the places I had called. Thank you for great service.
April 6, 2022
Google Public Storage Caleb Mast
I just signed up for a 10x30 with Shelley and she was outstanding at providing all the appropriate information to get signed up. It was easy and seamless process. Thank you Powell Public Storage!
March 14, 2022
Google Public Storage Marianne Nardone
So happy with service. Shelley is awesome great customer service each time.
March 7, 2022
Google Public Storage Ronald Montgomery
March 6, 2022
Google Public Storage Michael Defibaugh
March 6, 2022
Google Public Storage Craig Lloyd
Close to my home in Dublin/Powell area. Clean, nice access app, convenient web reservation, fenced in lot and attentive staff.
February 16, 2022
Google Public Storage Eugene Zarate
February 12, 2022
Google Public Storage Kyle Pinkerton
February 8, 2022
Google Public Storage Jose Martinez
January 25, 2022
Google Public Storage Tim Holland
January 4, 2022
Google Public Storage Bintou Jallow
Shelley did a great a great job!
December 24, 2021
Google Public Storage Chad Steele
Every interaction with the staff at Public Storage has been positive. Branden went out of his way to make things great. I highly recommend this location.