Valerie and Camille were very informative and extremely caring and hospitable throughout our entire interaction! Very helpful and made the process a lot smoother.
Rent on an off and so far this storage been good. Location good. Camille always helpful. Great experience.
The facility was very clean was surprised
Abu Provided me with excellent customer service.
Camille did great, thanks
Abu provided me with excellent customer service experience and very polite
Abu Provided me.
With great customer service
If I could give this place zero stars I would. We rented this storage three days ago and we didn't know the hours of the place. And honestly we didn't check. But I think the person who was there would have help us. But he decided not to. I feel like they should fire this person for not caring about the customers. This happened on November 16, 2024 a few minutes before closing. So we were very confident. and we entered the storage. While we were organizing the storage, someone called us to tell us that he was outside because he was going to help us organize and take out some things we had there... so we went outside to let him in and when we tried to open the door of the building it was closed, and our storage was left open and with some of our things outside... so we decided to go outside to an office that the building has outside. And there was a person who didn't even let us talk to him to explain that our storage was left open. And we had to call Customer Service to explain the situation that was happening. so the girl from Customer Service was trying to call the office to get the person inside to talk to her but that person wouldn’t answer the phone he just stared at us and nodded saying it was closed….. the guy knew exactly that we were outside and wanted to talk to him but the guy ignored us and decided not to talk to us. so we had to leave the place and leave our storage unlocked and open with our belongings outside in the hallway…. how disappointing. I honestly feel like this person would have even had the courtesy to talk to us but he didn’t just stare at us…
Camille was so helpful , she showed around and explained everything I ask
Camille and Valerie been helpful. Good facility
Abu and camell my two favorite people that always friendly and provide great customer service and I thank you for that
its was very good camille did a very good job
Abu was very pleasant, helpful and did an exceptional job. Excellent customer service! Thanks so much Abu
Abu and Lauren are very great thank you
Abu is the greatest in customer service
Shaniyah was so kind thank you
Abu at the Hempstead PS was very patient and polite while assisting me with making my decision on selecting a unit. Thanks to his customer service, I hope anyone who
comes to this location is able to have his assistance. Thank you again.
Abu os the best i e never meet un customer servace i ever met at public storage
Public Storage A Reliable and Convenient Self-Storage Solution
I recently rented a storage unit from Public Storage and was thoroughly impressed with their service. From the initial inquiry to the end of my rental, the entire process was seamless and hassle-free.
The facility was clean, well-maintained, and easily accessible. The staff were friendly, helpful, and knowledgeable. They were always available to answer questions and provide assistance when needed
Thanks to Camille I will always come here again
Abu went above and beyond to assist me with my storage booking. He was incredibly patient, understanding, and attentive to all my needs. Excellent customer service.
Needs later access times this is very unfair to people who work evening shifts or essential workers or just people in an area or neighborhood. Other public storage locations have longer times where you can actually access your storage.
The staff is amazing, always prompt , and willing to work with you......Thanks for good service....
Abu provided me with great customer service today
Everything is ok. Camille has helped me. The pricing is not too expensive and the location is good, not too far
Abu is an excellent worker thank you for ur service
Shaniyah and Abu were amazinggg Thank you!!
Shaniya, was awesome. She was very helpful
Abu and shaniyah fantastic work! Vacated with ease
Shaniyah and abu are Alwaysssss helpful thank you so much
Everything was good. Perfect situation. Camille gets a 10/10!
Excellent experience today. Camille showed me spaces and excellent service.
Very good service I feel very happy
I had a great experience getting a new unit at Public Storage. Abu was very helpful and kind throughout the whole process. I appreciate the help!
Camille she was amazing person to work with all great smiles happy she was able to help me
Today Shaniyah ans Abu helped me amazingly with my transfer thank you so much . Greatly appreciated the hard work
Abu is veryyyy customer friendly and his attitude towards customers is great! If you’re at this location, look for him! Great service!
Camille a very good host. Very patient. Excellent experience today.
First time doing this . Had an good experience. Camile helped me . Property good.
Very friendly and they helped me lower my bill!!
Abu and shaniyah service was good very good !!!
It was the best. Camille was so good. 5 stars!
Shaniyah was very helpful showing me a space was very paient as we came close to closing
Shaniyah was very kind and patient with my transfer very kind young lady handling a lot by herself
Abu and Shaniyahs service was useful and both patient. I greatfully appreciate their kindness. Thank you
Perfect service today. Camille super helpful and fast
Maximum service today. Camille super helpful
Came in today Camille helped me out. Very sweet
Did rental today was very easy with the help of abu and shanniayh
Here often shaniysh and Abu services always do well
Shaniya and Abu are amazing with their work . i was able to move in our storage smoothly and comfortbaly with the help of both of them . thank you
Today was great. For a lot of help for Camille
My experience was wonderful. These guys are great. Noel helped me out and he was excellent. Excellent service.
shaniyah service was comfortable and she was kind thank you
Shaniya and Camille was wonderful helpers helping me rent , thank you
Camille excellent service - very friendly - 100% recommend it to my friends and friend🙏🙏🙏🙏
DO NOT USE THIS STORAGE! My mom complained a lot about this storage and today, 5/26/24, the worst thing happened at the storage unit. The office worker on site locked my 71 yr old mother in the unit. She had people there moving out her things. No one checked or warned her that when the offices closes that she won’t have access to the elevator or that she would have to leave before the office closes. She was panicking when she realized she was locked in. Very unprofessional of the staff at this unit.
Abu provided me with great customer service.
Abu was very helpful and kind
Had a good experience with Camille today. Very helpful
Camile is very nice and friendly. She is professional
First and foremost I am so grateful for Noel, his experience and professionalism moved me! His knowledge in explaining help me to secure a unit on the spot. I hope and pray that everyone that comes in sees Noel!
I was charged 75 dollars late payment two time because of card changes which it was not my fault. I was told the money would be refund but noting till now
Camille was amazing, she helped us to start the process of renting the space. She was also very kind and informative
Employee went out his way to help me. Very much appreciated.
Camille was very good. Very nice mannerism
Shaniyah at Hempstead was very patient and nice young lady thank you for the service made my rental easy
Great help today from camille
Camille been very very helpful. Thorough and straight to the point
Good experience so far. Don't have no problem. Camille and Abu helped me out today setting up the app.
My experience with your employee Camille was excellent she was very informative
Had a good experience today. Camille helped me out. She’s good
Exelente servicio y muy amables
Had a great experience today with Camille .. very knowledgeable
Camille was very helpful, very good customer service I couldn’t ask for more thanks again.
Camille helped me out today. Service was good
We went to view a unit we were greeted by Ashley and she was very pleasant. We had some questions for Ashley and she answered all them, she knows here job! Then Ashley took us to view the unit that we were interested in and unfortunately it didn't work out for us!!
Ashley was amazing thank you for your service I appreciate it
Thanks you Ashley was amazing gracias
Camille helped me . Very kind. Nice. Helpful.
Camille was the best person I have had in this entire world. We need more workers like her.
Camille helped out. Service was good. Very efficient
Spoke with camille . Excelente.
Came in to rent based in a recommendation. Camille has good social skills. 10 stars!
Had a good experience with Josiah and Camille. Had a good experience thank you very much. Very satisfied.
Thanks Camille for saving me. You are the best!!!
Camille muy buen servicio 💯💯💯
Josiah provided great serice today. He was courteous, rapid and knowledgeable.
Have been having a good experience so far. Camille been polite, attentive. I'll give her a 10!
Worked with Camille and got good service . Thank you.
Mark was a great help with my rental!
Buen servicio gracias mil eres un ángel estoy muy feliz con ustedes gracias
Had very good experience today. Camille is very nice.
Very happy with things so far. Camille helped me out . Wouldnt mind bigger units with cheaper prices.
Camille took care of me. She was very respectful, knowledgeable. The prices were good. Attentive to my needs and I feel accomplished.
This is my second times , I never had any inconveniences and I like it.
Experiences was very good. Camille help me AND answer questions.
Valerie and jaciann has been helpful through out my process. Pleasant staff thank you ladies.
Valerie was very professional. She is a very pleasant person
Jaciann was helpful with rental today patient with me.
My experience with Anthony was great he was very helpful and professional
CLEAN, EASY ACCESS, NOT CARTS
Camilla helped me oír. Has Good Service
John introduced the place to me well and answered my questions accordly,i will defitenately use this location again.
Today was good, customer service perfect. First time using storage. Very satisfactory. Rating a 10!
I just want to say My family and I have experienced hardship and Valerie and public storage was amazing she was so kind so friendly so helpful and showed us how to do everything and I’m just very impressed with the public storage company Valerie and Camille were amazing
John was very helpful, gave me all the information needed. Pleasant experience.
John and Joara were excellent.!
It's a wonderful experience with customer service.
Thank you Anthony for your service today and going over and beyond to assist my move in needs today. I will definitely refer this public storage site to anyone looking to rent a unit.
Thank you camille for all the help.
John was wonderful very knowledgeable deserve a raise
Hospitality was great and I appreciate everything that was done. Camille was a great help.
Camille has been an excellent help getting getting my stuff settled in my new apace
Anthony is probably the best front desk gentlemen we've encountered so far. Excellent service and patient. Thanks again
Me gusto la atencion fue muy amable me atendio Camille
The service with Anthony was great.
Had an excellent experience with Camille. Nothing to complain about.
Camilla es una Buena persona me atendio muy amable fue Buena con migo
You are excellent girl help us with. Camille and JaciAnn
Camille made me feel welcoming. Provided best customer service and I believe she does a good job.
Camile treated me good, she's a good worker and took care of me as a customer. She's doing her job.
Came in twice to looked at space and Camille has been nice, location is clean and quiet.
Edmina was very great n Helpful . Explained everything great . Excellent service
Had an okay experience. It is only my first day and camille helped me out
Mark kicked major @$$. Incredible customer service
They very nice people, treated us with respect and dignity. Thank you for all the help you did for us.Anthony and Ash are the best employees are in this public storage.
Came in and the ladies in the office were so friendly and welcoming. Camille , Ash and Edweena helped me out and made the process so simple. Thanks so much
Perfect! Nothing higher than perfect. Thanks camille
Camille she gave us a very nice treatment and helped me a lot with the space I needed.
Camile is good 100 I like they service she due for me
Camille was very helpful with my storage use, she helped in every wat possible.
Camille is super amazing and Ash .great customer service and very knowledgeable.i would recommend anyone in Long Island to go to PUBLIC STORAGE
La experiencia fue muy buena, el señor que me atendió fue muy amable Anthony
Nice and clean... but their rates skyrocket to astronomical prices. At the end of every month there are a ton of folks moving out due to pricing. And they only have 3 carts for the entire facility.
Anthony was amazing, he was very respectful and professional. Anthony made the process very easy, explained everything about the unit and pricing and insurance step by step. Anthony definitely helped me so much he’s an amazing working you guys are definitely lucky to have him !! I will definitely come back again.
Excelente trabajo muy buena atencion y amabilidad la de la señorita camille
its ok if ur experience w/ the odd n ends of navigating but if not then hold on to ur selt belt . Good for short stay but avoiding staff as much as possible.. so u would enjoy peace of mineFrom my experience its alway the one who migrated and carry alot of animosity w they job title store manager . who secretly plotting on ur downfall .. Dont let you be a client of DHS.. OMG make them feel powerful. If you do please stay ontop of ur invoice because the day you late or miss payments. They Hijack ur stuff immediately
Great service from Camille. She was very quick and professional. She had a smile on her face and made the process so simple.
Camille is the best she doing very good jop. And help us get the storage guest what’s we want as 123
Keep it up
5 star
Camille highly recommend very nice lady and helpful
Make it easy
Absolutely 5 star
I showed up at 9 AM with a moving company ready to vacate my mother’s unit for her (10 ft by 15 ft unit that was filled with a lot of furniture). Was disappointed to see that we couldn’t access the unit until the office opened and the office was not scheduled to open until 9:30. Ultimately this was my fault for not checking their hours — which I take accountability for. So, I treated the movers to gatorades and donuts for I’m the local Seven Eleven expecting the office to open promptly at 9:30 AM. No one was present at 9:40 AM so I call. the help line that was provided. The woman on the phto ask if there was something if she could do or someone she could call or a number if I could call since I was paying the movers hourly. I couldn’t even get the words out before she hung up. When the office manager showed up at 9:45 AM she didn’t apologize or provide an explanation for her lateness to me and the other 3 customers that were waiting. I understand that things happen that cause us to be late. It happens to everyone including me but I wish that there was more consideration when it happens. Customer service overall was not great.
Simmone helped me out today . she was so patient with me. i enjoyed her service
Camille is very good. Made sure we understood and i would definately come back.
Came in to rent a space. Camille explained everything me to . She's so friendly and nice .
Kim was very pleasant. Very beautiful young lady. It was a very good first experience renting my storage unit with her. She is very into her job and knows a lot of knowledge on the questions i needed help with. I encourage everyone that wants to rent a storage unit definitely rent one with Kim.
Kim and Anthony are the best customer service reps
Camille was extremely helpful and knowledgeable about the storage products. She was a delight and patient.
So far so good in terms of service.. Ayanna and Camille were so friendly. Like the location. Wish for longer access.
She’s very helpful and nice
Very friendly
Thanks again Ayanna
Camille was so pleasant, very good. She knows how to welcome customers. I loved her smile and she knows what she's doing, she's so sure . 100% very good
Excelente servicio de parte de Camille.
Camille gave great service. She's so friendly .
I would give zero stars if I could. Rat-infested, droppings in every corner of the place. My furniture was contaminated and ruined. I notified the girl in the office, she stated that I should expect that they have rodents. I emptied my unit and filed a claim, they refunded me $200. Disgusting.
Thank you to mark and kimberly for helping me with my storage
Received very good service from camille. She's número uno!
Had a beautiful experience with camille. No hassle, no headache. 5 stars!!
Camille was so helpful I really appreciate her service and I highly recommend her when looking for a storage facility at public storage thank you .
Buen servicio y eficiente, gracias a kimberly y mark por ayudarme a rentar mi espacio. 5 estrellas
Kim and Camille were very very helpful and excellent customer service!!
Had the experience working with Camille today. She is so helpful and knowledgeable. Thank you
Had a beautiful experience today. Kim and Camille were so helpful, pleasant and nice. They need a promotion.
Mark was extremely helpful setting up my storage
Im very satified with serie frontal camille. She's very good and it's good to meet people like her.
Mark es un excelente manager me ayudo mucho con todas mis preguntas fue atento y muy eficiente muy excelente trabajador
Kim is amazing and a wonderful young lady
Camille was pleasant to work with. Sure pleasure to deal with her.
Kim and Shiasia were really nice and helpful today. Great experience.
Camille is very knowledgeable and pleasant. Made the experience less stressful.
The service from Camille was excellent. I appreciate it very much
Camille was wonderful and helpful she is wonderful sales rep
Kim was an amazing talent to work with. Besides being gorgeous she really knows what she is doing. She really enjoys her work which is conveyed through her superior performance.
Kim was very helpful, courteous and she deserves a raise. Her smile was very welcoming. THANK YOU FOR YOUR SERVICE.🌻👏😌
Kim gave me exceptional service!!
Came in and spoke with Camille. She provided such great service and answered all my questions.
I like Camille’s help. Everything was clear. Good service !
Very good service camille was polite. Property is clean ..
Kim provided very great 5 star service!