Public Storage Self-Storage Units at 1420 NE Douglas Street, Lees Summit, MO

Do not rent here long term since they randomly emailed me saying they are raising the rent by 90%. I called spoke with "Earl" who repeated the a corporate greed script saying Public Storage can increase the rate on the unit whenever they want.

Jamie is incredible! I love this location. Close to home and amazing hours. I appreciate this place!

Jamie thank you for your patience. Very helpful and friendly!!

Had a great experience using this location. Manager Jamie was very helpful. The property was always spotless. Highly recommend!

Jamie store manager was amazing getting us set up in unit. explained everything thoroughly. Full of energy and always has a smile. Building is extra clean. Glad I choose this storage building!

I had to have 2 emergency surgeries and they refused to work with me. And less then a month and a half they already put my stuff up for auction. All my family has died my parents and step father, grandparents, and my daughter. Anything that my son is in a mental hospital my son who's in the middle my son was in a mental hospital had memories of them especially the stuff that belonged to my daughter that I kept for my grandson was most important it's all gone! My son who's in a mental hospital his stuff is gone! There's something really wrong with these people if they would have just worked with me it wouldn't it would have been paid up but they just didn't care I don't recommend this place whatsoever! This reviews for the one on 112th Terrace in Kansas City

Rent for my 10x10 has jumped every 6 months. Started around $95/month, then went to $112, then $158. At $158 I asked about the increases and they kept me at $112 for 3 more months. Then I got an email saying is was increasing to $211. I again asked why. They said because of demand. Then, in the same breath, told me they could rent me the 10x10 literally next door to mine for $105 - less than half the $211 I was being increased to because of demand. I asked, if demand is so high, why is the same unit being rented for half of what I am paying, they gave me a bunch of nonsense answers. I asked if they could change my rent to match the other unit, they said they couldn't. So, I had to cancel my current 10x10 and rent the 10x10 next door to get the $105 price, then spent several hours moving my things 10 feet to the right. Edit: 10/11 - almost 2 months later, the unit I moved out of is still sitting empty. High demand my foot!

Clean, new, great security at multiple points of entry including main doors, elevator floor access, etc. Terrific weather covered loading dock access, and well lit interiors and exteriors. I HIGHLY recommend this facility.

From online booking to getting the key it was a smooth process. Upon check in i couldn't find the email that confirmed my reservation, went inside we met with Jamie who was so helpful and her smiling happy personality really stuck out to me. She gave us a tour of the facility and showed us to our space. She always checks on us when she sees us. The facility is very well kept. One of the best Public Sotages i have seen in this area. I really enjoyed the ease of access to this building. The loading area is a breeze, they even have hand carts to help you load your things and can't forget the elevators. I feel like my things are very secure due to multiple security features.

This is one of the cleanest Public Storages I think I have been to. Even down to the restrooms. So glad I chose to store my things here!!! Also Miss Jamie that runs the office was just amazing!!! She made the check in process sooo easy and gave us a tour and everything. Love to see her smiling face when we come and go with loads!! I was even having trouble with my app she saw me outside the gate having a hard time and came out and walked me through the entire process. She is truly and asset to this company.

Barbara and Jaimie are very helpful!

Jamie was phenomenal - very professional, quick, and extremely helpful. She made the entire process painless.

Jamie was beyond amazing and so helpful. Always a friendly smile. Makes coming to storage a pleasant experience. Thank you Jaime for always being awesome!

I have been a customer since 2021 and Jamie is an amazing property manager you guys s would be fools if you ever get rid of her we love her awesome personality

Nice friendly staff. Clean well maintained facility.

Jamie was fantastic! The best!

Every time we walk in Jamie has the best energy always has a smile, it never fails. We appreciate her kindness, thank you Jamie :]

I've been a client,for 1year,Jamie has been awsome,very attentive to our needs, always helpful and courteous.You must use this public storage,if you are in this Area.

Jamie is AWESOME!!! 10 Stars if possible

Jamie provides excellent customer service and always has a very positive attitude!

They keep increasing rent every 3-5 months. They added a second code machine for elevators which doesn’t work with the app. The now on move out only one elevator is working. Also waiting for the elevator each time for 5-10 minutes when there only one other person in the building. Btw also would like to know what temp the building is supposed to be.

Customer service is amazing !!! Very clean facility !

The convenience and ease of accessing your unit is perfect and the property manager is a ball of sunshine . I’m glad to have my property here .

Jamie was very kind and helpful.

Since a great clean facility! Excellent management who always are so customer friendly! Thanks for the 3 years!

Zero Stress, Great Security. Jamie was absolutely amazing in getting me setup; extremely polite and had my unit ready upon arrival! 👍🏻 Recommend

Jamie was amazing and always is. She always has a smile on her face and always has an answer to my questions.

Jamie was a great help. Very peppy and very kind

Gave was awesome helping me set up my account. The facility looks awesome!

Jamie is a great asset to the Public Storage team. She made the dreaded moving process a pleasant experience. Thanks.

In this district OK Jamie at the Lisa store location displays excellent customer service. It is not just a one time. Good deal this is something that can’t be taught and she is one that shows empathy sympathy, and pure. Excellent customer service.

Apartment manager is very helpful and always greets you with a smile!

Jamie was so helpful to me and my mom she was fabulous. Wr would recommend this location 10 stars....😀😀😀😀

You can book things online but when you're actually there and need a human cuz you haven't received the email and there's no one there for your scheduled appointment. It's really hard to get inside to store your stuff.

The facility is great. Clean, convenient, and staffed with friendly knowledgeable people. Their business practices on the other are terrible. I have had my unit for almost 2 years and the price has doubled and continues to go up. Shop around before deciding on Public Storage. The initial price is pretty and shiny but it won't stay that way for long.

I've gotten stuck.on their elevator twice....don't do it!

Jamie is phenomenal!! She was terrific to work with. I highly recommend the Public Storage in Lee’s Summit, MO!!

Clean and safe.

This is a nicely designed facility. Unfortunately the company uses a strategy of offering customers a reasonable initial teaser rate, then makes dramatic increases (30-40%) in the monthly rent with each anniversary, knowing nobody wants to go through all the trouble of moving their stuff again. Beware of this price gouging if you plan to use the facility for longer term storage. I wish now I'd chosen a different company.

Absolutely amazing service, storage, and idea. Extremely clean, organized, and simple to use. They were there when I needed them the most, and with how simple and effective it is to sign up, unlock the doors, and deliver items into my storage unit, working with Public Storage was an amazing experience. Jamie is who I worked with there and she was pleasant, easy to talk to, and expedient with ensuring I was all set when I no longer needed the storage space. I recommend Public Storage to anyone looking for a self-storage unit who desires excellent service and excellent conditions for the facility and unit itself.

Wonderful facility! Jamie is truly a gem and such a joy to work with! Would recommend them to anyone! Was such a hassle free experience.

Clean. Easy to access

I’ve felt the attend Jamie was great and made my rental experience very easy transition and she told me everything I needed to know and was very informative. The storage place is super clean and easy to get in and out of. And easy to find my unit.

Bill is so nice and polite,

Excellent facility! Great Customer Service!

Jamie made the process of storing my things very easy. She is an asset to Public Storage! Great demeanor and very professional.

This location is clean and well maintained, and the staff is always friendly and welcoming. Definitely recommend!

Jamie is 100% incredible. I take comfort in knowing she is there! She needs more money, she deserves it, trust me!

Clean, convenient, & climate controlled. People can make all the difference as well. Jamie was great to work with and always smiling ready to answer questions.

Jamie the Public Storage Manager at the Lee Summit location was very helpful in every way from the time of my rental, and from the time of my move out she was very friendly she made you feel like family Jamie is a very respectable person i would recommend the lee Summit location too some of my friends. Thanks Jamie for everything!!!

I have dealt with many storage facilities over the years. There has always been issues, mainly with the attendant. Public Storage so far has been amazing. When I first went in I was met with a wonderful lady named Jamie. You don't often run in to someone who is happy and passionate about their job. Her personality, little jokes and always super happy shows she cares. We toured the facility, she was very thorough with everything and made the process fun. Public Storage is super clean, convenient layout, elevators and carts. For these reasons I will continue to give them my business as well as tell others looking for storage.

Clean, secure place to store stuff.

JAMIE is professional, polite, and knowledgeable. Highly recommend this location.

Jamie is amazing,she really helped make our double move not quite so bad,she was almost always there,and so helpful!!! We adore her! Old fashioned hospitality!!

Jamie is amazing!!! Facility clean! Only issue is some of the units are very dark,we had to bring lanterns to see!! Thank you Jamie!

Jamie was extremely helpful and knowledgeable. I would recommend this storage facility.

Jamie & Bill are awesome!! Thank you for great experience & making this transition so much easier. I never thought I’d be in the situation where I would need a storage unit & they were both more then helpful, informative, kind, & made this experience overall a great one. If the situation ever arises again in the future where I need to rent a unit again, they’ll definitely be the first place/location I'll to be contacting, I also would recommend this location to anyone looking for a safe place to rent a storage unit. I’ll definitely be sending them your way, for sure! Its been an absolute pleasure doing business with them!!

Maps was right on the spot. No problem