Public Storage Self-Storage Units at 246 Eaton Street, St Paul, MN

Nice staff, nice facilities

Awesome job kalin provided great customer service very professional detail oriented kalin was very helpful kind sweet helped me rent a storage and gave me options thank you so much

Great service! Very helpful and very kind. (: Kalin was the best!

Ciesha was very professional and very knowledgeable

C'iesha was very knowledgeable and helpful, she took the time to explain every detail to me. Very pleased with my experience.

My experience there with that girl or lady was horrible she's got a bad attitude and Moody not very helpful at all

Amazing service

Ciesha was great with an elderly client addressing the technology curve.. I highly recommend her at the establishment.

Very attentive customer service. Ciesha takes pride in her work and it shows.

Muy responsables amables y tu espacio muy adecuado

Ciesha was amazing ! She definitely knows how to take care of a customer ! 5 Star for sure !

Very detailed and kind!

Ciesha was great! Her customer service was excellent!

The representative who helped me at the Eaton location is very helpful and thoughtful and understood my leniency!

Had amazing customer service from Ciesha. She answered all of my questions and will definitely be using this storage space for myself in the future.

Amazing customer service! Friendly and helpful besides the heat, she was great. 😊

Ciesha has great customer service and keeps the property safe and clean. Would highly recommend this property.

Always friendly and accommodating. Understands that sometimes “life” happens and works with you to solve any potential issues. I do business here frequently and will continue to do so!! Great place!

Infested with mice that ruined my belongings. Staff was not help.

I called in to get an additional space. Kalin was not only helpful but she was patient, kind and welcoming!!!!! Her consideration made me more comfortable with the rental process!!!!!

Very helpful and patient

Do not like that I’d only by appointment Now👎

I came in to ask questions and get more info as I'll be needing storage in the near future and the customer service was amazing. I was assisted by C'iesha who was polite, knowledgeable, and very helpful in answering all of my questions and as a result this place has earned my business.

I'm really happy I chose this storage facility. C'iesha was really helpful making sure I chose the right unit size for my things.

Ciesha was very helpful and has great customer service

The customer service I received from Ciesha was unmatched. She was informative, patient, and very helpful with my question and concerns.

Hey Wanna Thank You Guys A lot For The great service especially Ciesha Thank u For You help

Ciesha is so amazing she is very helpful made the experience at her location easy to understand explained everything very knowledgeable. Thank you so much

Hello there! I just wanted to start off by saying that ms Ciesha has amazing custumer service. I come there and pay my bill nothing major. And that’s the first thing I’ve noticed is the good custumer service.

I am not a person that's ever had a storage unit I've always packed my garage full of things I made the decision to get a storage unit was kind of uncomfortable about it I made an appointment and Carlos was there at the storage facility that walk me through the process Carlos was very professional extremely good computer skills and explained everything as we went through and signed it if you're looking for a storage unit and you're ready to book it call Public Storage and ask for Carlos definitely good at what he does

Great customer service, we were helped by Carlos who was very friendly and professional.

DO NOT USE. All of our belongs were soiled by rodents. There were multiple large holes throughout the unit that lead to all of our items being covered in mice feces and urine. Total waste of money, choose any other option available.

I at this facility today and lexi helped me she was amazing.she was very friendly,helpful and welcoming

They are remodeling making the place better for its customers. I just made deliveries there

So if you don't put a lock on your own storage unit they add a lock then charge you $21 to cut it off because apparently they don't have key to their own locks? I don't find that appealing. Seems like a tax for the poor or unattentive.

We had a HORRIBLE experience at this Public Storage location. We were storing items here between living situations. It was finally time for us to move into our new place and retrieve our belongings from Public Storage. We went there 4 days before our move to find 6 inches of solid ice holding our door shut. We tried to get ahold of someone for 2 days without any luck. We chipped through the ice ourselves. Finally, the nice attendant at the nearby location helped us get a VP on the phone who got snow removal to arrive the day of our move. Then we opened the unit to find 2 more inches of ice throughout our entire unit. Do not go here.

No one is ever there and the supervisor there tells you one thing and does another oh yeah I almost forgot that dollar a month doesn't really exist I think make sure you get it on the 1st otherwise if you get it on the 20th or anything like that you only get it for 10 days or not at all and keep an eye out on the insurance if you have your own you'll be paying for theirs as well.. my bill got 24 hundred dollars while trying to fix my problem talking to multiple people but the other location off of 280 is the best I should not have had to considering this location is in my I have some drive to a different location so go visit that location I'm sure I wouldn't have had all these problems the manager there is great and the district manager awesome

Horrible experience. Snow is ridiculous & mice infestation is disgusting

I was stressing so bad with my move and public storage was so nice and gave me the best price in town that was super affordable for a single mother like me . They made it simple and easy to do business with them and the employee Ciesha working today was so nice and great at her job . I’m super happy I choose public storage 😌

Scrappers welcomed here as long as you don't use their electricity or leave a mess for the workers.

This place has the worst customer service ever. There was three customers standing outside while business hours, and we were standing outside a -10° degree 10 minute DAYLE had a customer inside but he refused to open the door for us. Meanwhile we need to get a cart to go to second floor, but he said that the cart was already reserved and refused to help us when we got our stuff out, told us that we could never bring our stuff to the front door. This is the first time I’ve ever heard anything like this before. DALYE got up from his chair, open the front door for us again and tell us that we are not allowed to come back then lock the door us again I pay for service for one reason, but DAYLE was just straight up rude. 2/1 /23 rate 0 star for Dalye

I went to this place 3 days in a row attempting to rent a locker, apparently nobody works there. I sent a total of 5 hours waiting for nothing. I reached out to the number listed, left a message and never received a call back. Unbelievable.

Absolutely amazing and beautiful people to me!

The manager was very nice but holy mice infestation. We bought a unit at auction here and ended up bringing mice home with us😞

Never had any problems with this Storage Location ! Always Clean in lot and inside Units. No Worries . Thanks

Rented a 10x10 6 months ago. Manager was 30 minutes late to open office. My unit was still full so he moved me to another. Right away I had a severe mouse problem. Seeing they are outside I would be okay with finding a couple but it was severe. I could not get ahold of management for a couple months(10 calls/2vm's). Also never saw management on property since move in. After they increased rent by $40 I decided to move out. Management called me to notify that I had a couple items left day of move out. It was then I was able to notify them about the mice that ruined my belongings. They said that is what insurance is for. I did use insurance but I still had a mice problem that would need to be solved as they were still ruining my items. She then told me that they did not receive any voicemails and that she was too busy to talk. She later said that they do not have access to my unit to check(which they had to have access bc I had two doors but the lock to only one). Then after proceeded to tell me they put mouse traps and poison in all units (they did not as I was constantly checking my unit and cleaning feces/nests/dead mice in the unit). She then said this would not have been their problem at all. This conversation stemmed from me asking for a favor in removing the two small items in my unit. What she was asking was more than reasonable but I could not believe the poor customer service involved over the 6 months there.

Online and instore prices don’t match. Potentially should come up with the same promotion for both. Staff are good. Just prices overall aren’t standardized.

Lexi was super cool and helpful great place to keep your extra stuff

Nancy was great!!!

quick and easy!!

Lexi was awesome she showed me my unit that I had won at auction brought me to it open it up and let me do my things she didn't have to watch me and I have to watch me and I cleared it out really friendly and professional

Just got back from Public Storage. I set up a rental and reserved a unit 3 days ago and today I went to pay for it. They rented out the unit I reserved! NOT HONEST! I did business with them many years ago and they were great. not now.

I wouldn’t go to them. There are 2 other store options next door and down the block. Go to them. Firstly, Very poor service and management. They will consistently raise your rent steadily, hoping that you will not notice. They have bad business practices to steal your money.

Everything was alright to start. But with rates going up, we didn’t want to store our belongings here anymore. When we moved out our belongings and scheduled our move-out date, personnel were not present on the premises to help us and service after our scheduled move-out date was less than poor. They are not even available!

Always movie someone that needs CJ help for Christian help they call on Christian and I'm moving some ridge middle class for it doesn't matter longer to put a smile on the customer's face or whoever hires me that's the real Joy of doing something you love

Affordable