Superb customer service by Jessica. She helps people selflessly. We are so satisfied with the service given.
Jessica is really nice in arranging and helping with my rental space. Very customer friendly and enthusiastic.
Easy to setup, easy to access, and great price. Everything is 1st floor. High security with fencing and cameras everywhere. Compared to competitors this location wins hands down.
Great price. Clean unit with outstanding accessibility, even under a covered area for weather protection.
The site agent was extremely helpful, pleasant and available. Highly recommend!!
$80 price increase after 6 months. Beware.
Jessica was awesome and very helpful!
Jessica was very very helpful in such a very positive way. Made my day
Katie is marvelous, I love the whole experience with renting a unit here. She answers my my questions instantly. I would rent 1000× with her. Public storage is awesome security is good in this location.
Great manager and very clean storage unit
The manager at this facility very welcoming and treats customer with respect. Give her a raise please
Jessica had a fantastic job and so nice to us 😊
Jessica is just wounderful
Really great customer service Jessica was great with helping understanding online access etc . I love when ppl actually take the time to help not rush you out the door. I definitely felt like a value customer.
Absolutely a great experience, too bad I can’t give Jessica Wentland 155 stars. She is very polite and professional. I highly recommend this place
Talk to Jessica, she's great! Extremely helpful.
Jessica does a great job and helped me find the perfect deal 👍
Jessica, the property manager was great!
A day to celebrate....leaving Public Storage for good.
Terrible unethical business. Do not rent with Public Storage unless you fully understand the bait and switch business method. They will raise your prices randomly and frequently and without concern for the customers, knowing how difficult it is for some people to relocate their things. Awful business, awful customer service, so happy to finally be leaving! DO NOT RENT WITH PUBLIC STORAGE!
Wanted to update review for new property manager Jessica. Jessica goes above and beyond! The climate control building is being swept and very clean. Notice her out on property picking up trash and weeding. Jessica is a pleasure to work with and has assisted me on several occasions. Recent contact with Paul and Jeanette were above standard. Appreciate the extra help they both provided. Kristy is always so helpful and accommodating! I had to move to a larger unit and she made it so easy and provided everything needed to make the transfer. Kristy goes out of her way to make sure everything is taken care of. Also have noticed facility is cleaner.
I must say this was the best customer service I have experienced in a long time! Jessica was so patient and so helpful, and she was able to handle me and customers as they entered. She was great at multitasking all in all. Jessica did a very good job and I will recommend for people to go see her!
Staff was very good and helped us out alot. She answered all out questions and concern. We are very happy customer
Jessica at maple grove lakeland was very nice and helpful.
Paul is one of the best manners I have ran into. I have rented uhaul for years going from one state to another and I must say Paul knows the system and is great with problem solving. Also I met Jessica who is absolutely customer service friendly.
If you are looking for a drive up self storage space, do not go here. I reserved a storage space online and prepaid. When I showed up to inspect the storage unit, it was damp and moldy. Completely unacceptable. I only received a partial refund despite contacting Public Storage multiple times. If you value the property you plan to store, I highly recommend against these drive up units.
Great, safe and secure. Super convenient and great facility!
Like someone else said, bait and switch on pricing. In 2 years my 10x 30 went from $135 to $236. Tony tried blaming inflation. Also serious problems with snow removal and units flooding.