Public Storage Self-Storage Units at 9913 214th St W, Lakeville, MN

Fantastic service. Above and beyond!!!!

Excellent service!!

We had a great experience renting a space at Public Storage. When we got to our unit we rented online we quickly realized that we needed a bigger unit. We went to the front desk and Emma was very friendly and helpful switching us to a bigger unit.

Gwenyth was amazing, a great asset to Public Storage. She gained back my business from a previous bad Public Storage experience at a different location. Highly recommend.

Very helpful and friendly

Had one storage unit already, needed another one for business purposes. Emma made super easy and a delight to work. Highly recommend this location

very nice facility I got a tour and ended up renting a 10 x 10 cause I need a little bit of storage. Gwyneth at the front desk gave me the tour and helped me get all set up with my rental and getting logged in on my app. She was super friendly, helpful and thorough.

Quick service. Always clean. Great staff

Emma and Gwenyth were extremely helpful as we were planning storage from states away. Could not be more pleased with how easy they made things!

I had a great experience getting set up with an indoor 10x10 storage unit at the Lakeville Public Storage on 214 th st. Emma had everything ready to go and kept the paperwork time to a minimum. Overall a great facility with top notch employees. Thanks Emma!

Been a renter here for 7 years and have had a wonderful experience. Simply no longer need the unit.

Was a great storage place before Public storage bought it. They use to have cameras down every aisle which made you and your items feel sale. The temperature was actually kept at a decent temp. The monthly rates were actually great. Since Public Storage bought them, they removed all the cameras. There’s only cameras watching outside now. Temperature dropped significantly. Rates keep rising about every 10 months. They even removed mirrors from the bathrooms, why? I will never rent a storage unit from public storage. Classic corporate move. Buy a company, strip the amenities, bring overhead down and jack up the prices.

Great location to my home. Easy access and secure. Awesome staff! Very helpful.

Thank you so much so emma was fantastic!!!

It was a pleasure working with Emma today. We upgraded to a 10x20 unit with ease and closed our smaller unit with no issues. Emma H was Absolutely Amazing and extremely Helpful!!!! 👏🏻 She’s a 10-10 in my books! Thank you Emma 😃

Emma was a great help! Love the storage facility.

Gwenyth was extremely helpful! Gwen's knowledge of the rental space is super!!! My experience with her was more than enjoyable!

Gwyneth was great. Explained everything to us. Would recommend this public storage to all.

The Lakeville Public Storage on 214th St. is a new, clean, and convenient storage solution for our family. Gwenyth has provided outstanding customer service and been a delight to work with renting our space.

Gwenyth was absolutely amazing! She took the time to explain everything thoroughly and made the processes so easy. I will definitely recommend both Gwenyth and Public Storage to my friends!!

Gwen was amazing !! Great customer service and very friendly. Was patient and help me out extremely!!

Gwen was very helpful and nice. Easy and smooth process.

The facility is immaculately clean, cool, secure and modern. But as nice as the facility is, the site manager, Jenny is even better. She went over and beyond to help me deal with my storage unit yesterday. 7 years ago, I was in the midst of a scary life crisis. I had never been to Minnesota nor could I have even pointed to it on a map but due to circumstances, I ended up seeking safety there with all of my worldly possessions in the back of a Uhaul truck. Yesterday, after 7 years of grueling work to get back on my feet, I was finally able to catch a flight to Minnesota to retrieve my most valuable items and finally close out my public storage account along with that chapter in my life. I won’t go into detail but I couldn’t have done this without Jenny. Her genuine, kind spirit supported me as I did my best to go through a mountain of triggering things and catch a same day flight back. It was mission impossible but miraculously it happened. It would not have without Jenny’s help and support. This review is NOT to give anyone permission to expect more than what is written in your contract but you can expect to be treated like a human being and that makes all the difference in the world! Thank you sooo much Jenny. From the bottom of my heart! You’ll never understand how much that meant to me.

I dealt with Jenny who was easy to deal with, professional and knowledgeable. I would highly recommend this location.

Great climate supporrted storage, good pricing, excellent service ! Jenny was awesome and super helpful definitely recommend

Jenny and Chris are absolutely fantastic! Both are extremely friendly, helpful and professional. Very clean.

I have only been at this storage unit for 4 months, and they are already raising my rates! In these 4 months, the garage door worked maybe 1 month! Also, security cameras were removed for most of this time, too, and for being climate controlled...its always freezing inside. I would really think twice about using this storage unit company.

Very disappointed in the new system, garage door is always breaking. I couldn’t pay right away shortly after my monthly payment as I lost my debit card and had to freeze it and I had a family death. They didn’t care and still went ahead and gave me a $30 late fee and wouldn’t wave it. When I’m healed from our families tragedy we will be moving our bikes to a different storage.

If I could rate this NEGATIVE stars - I would. Absolute garbage since changing hands from Simply Self Storage to Public Storage. Myself and another family member both have rental units at this location and since the buy out - we have had nothing but trouble. My rental price has increased every single month and starting January 1st they are increasing rent on my unit by $70+.... for what?? What is my $70+ increase going towards exactly? Because I'm not seeing it. They ripped down all the cameras in the facility that Simply Self Storage had, tore apart the bathrooms, the main entrance garage has been busted and unusable for for weeks with no expected fix date... They are price gouging customers on a downgraded facility. I will be moving out my unit ASAP and I hope other current tenants do the same.

When it was simply self storage it was wonderful, but since changing hands to public storage mid September I have gotten three notices about the cost of the unit going up. I moved out my things this last weekend and set the move out date to today, November 1st. I asked when I left if there was anything else I needed to do besides remove the lock, which I had and was assured there was nothing else I needed to do. An hour later, I get an email about an unpaid balance because I had access for PART of ONE day of the 'new' month (the first part of the day today before I removed the lock), they expect me to pay for all of November. I contacted the online chat to get clarification on what was happening. They explained that their policy is not to prorate the month and that I have to pay for November and was disconnected. I then called to speak to a human and they again said that they do not prorate and that I should have moved out at the end of the month, not the first of the month. When I booked the move out, this was unclear. Also, because I had been previously renting the space from a business that public storage acquired and had not signed the new rental agreement with them yet, I was unaware of the lack of prorating as the previous company handled my lease from my signing date onward. Moving out and only having access to the storage unit for a fraction of a day and yet being expected to pay for an entire month is unacceptable.

Easy online rental process, a free month and brand new unit. So far great experience!

Clean and efficiently organized, cover parking for loading!

Good place to store your stuff that you don't need

Place is clean, quiet, and secure. Our only complaint is the increased fees on a regular basis. There are comparable places in the area but the security, 24hr accessibility and cleanliness keep us here. The staff is always helpful when needed which has been a rare occurrence.

Nice enough folks that work there. Steadily raise rates, for example, in less then a year our rates went from 89 a month to 145. Further more when your finished using the unit they will not refund any amount regardless of when you end services. We paid 145 on the 2nd turned in their lock and keys on the 4th, no refund. Though they unit was on use again on the 8th.

Jenny was amazing dealing with her on the phone when she was very patient and could answer all the questions I was asking her

Great service. Clean facilities, secure place

Chris and Jenny were great helps in opening the unit

Great service, clean facility, well lit. Good experience renting!

Management and staff is friendly

The process was easy. Clean facility. Friendly staff.

This place is great! The staff is super friendly, greet you with a smile and a wave when we come in the garage, clean halls, climate control building to protect my stuff and good prices. Highly recommend!

Great people.

Very easy to get to plenty of carts to help you move your items from the storage to truck nice clean and will tell my friends.

This facility is very clean. The employees are very helpful and professional.

Jenny makes being a long term renter a secure and positive experience. Excellent facility, temp control, cleanliness, and security are all assets of this storage facility.

Jenny and Chris have been awesome to work with. I have changed units twice and the changes were quick and easy. They are always very helpful and pleasant. I love the security of the storage as well. I would highly recommend Simply Self Storage in Lakeville.

Clean. Affordable. Safe. Nothing bad to say except the keypad when you drive up is wobbly and has been for years (would love to see them fix that) and the garage door has been broken for a long time now, again, looking forward to you fixing that. But beyond that, everyone is kind and it's been a great place to store my items.

Well done, talking on the phone with Chris was perfect , he really Knows how to deescalate a bad situation and turn it into a good one, I came on the phone stressed and got off the phone calm. Thank you for the help

This place is soooo well balanced and that guy Christopher helps me with whatever I need I give them ten stars

Very clean and convenient facility, clean storage unit, easy to get started and close our unit when we no longer needed it. Chris was very pleasant to work with!

This location was very clean and the controlled environment was spot on! I would definitely recommend and store my valuables there.

Great place to store your merchandise and more importantly I can trust that my stuff is in the hands of professionals. Shout out to Jenny and Chris whom have made my experience easy and overall a great one. Professional atmosphere, great staff, and they give you privacy but are also willing to help at a moments notice. I rate 5 stars because I am real and they have earned it. Thank you for keeping my stuff safe

Jenny at the Lakeville Mn location is great. Very helpful and professional and always greets with a smile. I have had a wonderful experience in the 3 years I have rented space from SSS. Jenny and the rest of the staff have always made me feel at home and this is a facility you can trust. Your beloved items are in good hands

Lakeville Simply Self Storage is hands down the best Storage facility. The staff is very friendly and helpful. They helped me find a unit that was the perfect size to fit everything I needed to store. Another thing i love about the facility is how clean it is!!! I highly recommend checking this place out.

Good customer service and all my questions and concerns were met in a timely manner.

This place is very easy to navigate and very clean. I never had issues with any services or staff. The team Member Chris is a great help. Highly recommended!

Lol.. Rat maze

Friendly staff great care have had my stuff here for 2 years no damage nothing missing!! Very clean and bright

I have had my storage unit for years. All of my things auctioned off. Very personal & emotional belongings that some stranger has. During Covid and a stressful financial situation. You took my life away to a stranger.

This place is great, and the employees are super helpful. I would highly recommend 👌

Very informative and nice young man named Chris has convinced me to not only use this facility but to also refer my family and friends

Jenny in the office was extremely professional & sweet. She made the process easy as possible both times I needed storage! The grounds are also always kept clean. I would definitely recommend this location if you're looking to store your property

Jenny made the move in progress quick and with friendly service!

Great place! Very clean and quiet. No insects or bugs roaming around. Best Simply Storage in Minnesota in my book!

I had a great experience during the 4 years my wife and I stored our stuff at this location. I can recommend this place if you require an easily accessible climate-controlled storage facility

Great place. Very clean and quiet, no critters or bugs, newer building so no leeks and new security systems they also have insurance for your unit or units!

The manager is fantastic and very helpful, easy and quick to get a storage space

Great location, clean building, excellent staff

Very clean facility, friendly & knowledgeable manager, like the drive thru garage especially in the winter

Best in the biz

I had a great experience renting a unit here. The staff were helpful and answered all my questions. Property is clean and well maintained. I highly recommend renting here.

I can't say enough about how Fantastic Simply Self Storage in Lakeville, Minnesota has been for us! We have 4 units for over a year and a half as we moved out of our house and built a new house. The place is extremely clean. I have never seen any bugs or rodent droppings the entire time. Our units stayed clean with no dust. The moving carts are available at both entrances. It has not been busy when we have come to access our storage units! Fabulous place to rent Climate Controlled Units!! The front staff are always pleasant with a wave and a smile. Very helpful also. Thank You for a great experience. Would Highly Recommend!

Great customer service.