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Public Storage Self-Storage Units at 9300 Pelham Road, Taylor, MI
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 29/mo
Small 5'x5'- Climate Controlled
- Inside unit
- Locker
$ 29 /mo $ 39Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 72/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 72 /mo $ 96Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 84/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 84 /mo $ 112Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 121/mo
Medium 5'x15'- Outside unit
- Drive-up access
$ 121 /mo $ 161Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 123/mo
Medium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 123 /mo $ 164Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 127/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 127 /mo $ 170Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 161/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 161 /mo $ 215Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 188/moLarge 10'x20'- Outside unit
- Drive-up access
$ 188 /mo $ 250Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Taylor
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 438)
Went to the Pelham location to rent a storage unit. Anthony went out of his way to make sure I was setup and taken care of. He was very knowledgeable, and helpful A1 service , 5 stars.
Excellent Service and grateful prices
The Manger in Taylor tjuanda drew is wonderful and very helpful.
Anthony was great!
I had great service with Anthony!
Was very nice
The manager in Taylor tjuanda drew his very helpful and professional
Excellent
Connie helped me get all situated with the rental of my unit. She was friendly and answered all my questions, made sure I knew all the details. Very happy with the service.
Connie was amazing!
Was great
Four stars because I don’t feel like they should have even TRIED to raise my rate but five stars for anthony who was prompt at getting me what i needed and did the work with no animosity and with a whole lot of patience. You guys kept a customer because of him!
Raised rent by 50 dollars per unit. They will not give you your money back for the lock they claim they will so go buy cheaper locks.
Tjuanda drew, the manger in taylor was very helpful for, the help has frist time auctions buyer.
Great customer service, thanks for your help, T juanda!
The manger in taylor tjuanda was very helpful
The Manger tjuanda was very helpful
Tjuanda Drew was the best associate that I've ever worked with and she was very reliable and helpful
Very nasty experience, Watch your bill for upselling you on insurance you don't need!
Staff don't even return phone calls nor answer back,They only remember you if you don't pay your bill. never use Public storage at all nor recommend thos guys to anyone at all.
The manger Tijuana was very helpful and enjoy help us out
The Angel 😇 💖 Lady that works there is a blessing and it's very clean and an easier process than it used to be. Grateful 🙏
Are you owned by the apartment complex around the corner, it’s mighty strange the cost increase of renting a unit happens far too often .. I wouldn’t recommend this facility to anyone.
⚠️Beware ⚠️ This place is horrible! My rates kept increasing every month to the point I could not afford what they wanted and I was told all my PERSONAL ITEMS would be given back! Then I got a call that the only thing returned was an American flag from my father that served in the Navy! Lie! All my son's baby photos and tons of family videos are gone! I didn't care about anything else but the personal things! I am still sick over losing every memory I ever had to these scum bags! And to add insult to injury, they sold the unit for $40! Do not put your stuff here! They overcharge and lie when it comes to getting your personal items back! It's dirty and I was told when I went there by the lady working she was on "medical" but was still there and she didn't have access to the BATHROOM! Her and another woman were BBQ ing by the office! I couldn't help but feel something shady was going on there! They didn't care that none of my personal items were returned! Terrible business! They didn't even TRY to help me!
I would highly recommend finding another place.They have terrible customer service were rude and over charged me and then threatened me with a lien on my unit.I already paid and they said i owed 5 dollars and was going to lien over that.. They said my rent was only 69 dollars a month but now they are saying it is 149 a month ,i guess i need to find another place.Be careful they are crooks.
Raised my storage from August 2022 rate 184 was to 253 in less than a year, now 6 months later they are telling me its going up to 291 dollars. Looking for new place.
Wendy provided excellent customer service a must for all companies
I just moved I rented a climate control unit. Very disappointed to find out when I arrived for move in day, they had no carts anywhere to use to haul things in to the units inside. Most places have carts to help with long halls since you can't just drive up to the unit in climate control. Long hallways. I was not happy.
The site manager Tanisha was helpful and offered me a couple of smalll wheeled pads. Which didn't really help, but I appreciated her trying to go above and beyond. We figured out a way and improvised. Again. Very unhappy with this move, but Tanisha was friendly and helpful with check in and the process. She is great !!
This is an excellent place to store your items. The ladies in the office couldn't be nicer and are very helpful. The rates are a little high but having a climate controlled unit is worth every penny!
Also a big thank you to Tanisha for all your help and information about our storage unit. We really appreciate you!!
Tanisha was awesome. I had a problem at another location. She went out her way to fix the issue for me. I so appreciate her. Definitely give her a raise. She at Taylor location. She is very professional they need more customers service representative like her.
Tanisha was awesome. She show me a unit. Help me download the app. The price was awesome and clean place.
Tanisha was helpful in finding my unit. Also, help me download the public storage app to access my account and open the gate. She is awesome. They didn't have the size unit. I need to recommend that I use Trenton location.
Tanisha explains the process. She showed me both units. She also helped download app. She was awesome.
Tanisha was awesome she was very patient with me.she show me how to download the app.
Tanisha was so patient and helpful.
Tanisha is awesome. She helped with the size unit i needed. She walked to show the unit, very professional. Ask for her. Clean and friendly place.
They keep up the property it's neat clean very secured.what I do have a problem with is the price increasing I have had my unit for 1 year and 2months this is the 5th or 6th time in 1 year they have went up I went from paying $164 to $190 to $205 to $252 to $262 now starting November 1st $299.IF YOU HAVE SOME ONE basement u can use for storage u are better off doing that. Don't believe the online prices because your still going to have increases.I can't wait to get moved and get my stuff out I will never ever use a storage ever again if I can help it .It seem like every 60 to 90 days the price increase.on top of that u can't get anyone on the phone so they can tell u why and how the price keep going up. Nobody bother calling u back.AVOID USING STORAGE
The people in the office are amazing and very helpful. Next time I need another unit, I'll be going back here for sure.
The lady up front was very helpful and extremely nice
Easy online rental. Being able to use the app for gate access is very convenient. The staff have been extremely helpful.
Christine was wonderful,
As soon as I walked in. Walked me through the whole renting process and walked me to where my new climate controlled storage is. All the Best Christine to your son and his success in baseball! Thank you.
Stay away. After signing a contract your rate becomes a month to month and it will increase mine just increased $60 from last month along with that you’re late fee increases so the late fee is $50 if you are a couple of days behind on your rent, they will lock you out of the property they tell you that the rate increases are because of the market and this is supposed to be for a temporary solution and rate will continue to go off every single month!! STAY AWAY!!! They are quick to want you to default so they can sell your belongings. This place is a scam run away! Very predatory business practices I will be writing the attorney generals office and the FTC.
Clean facility nice associates all around a great place
Great service the staff was very helpful 10/10 recommend
Very nice,very helpful, thanks Tanisha
Tanisha went above and beyond for me on a Sunday after Christine helped me pick the perfect unit on Saturday.
Both were life savers. I'll always use and recommend them for future needs.
Tanisha was very helpful in getting me set up to move in . 👍👍
Excellent customer service
I had a wonderful experience with the public storage facility. Very professional and efficient. I got help from two different people and both were very easy to communicate with. Thank you Tanisha and Elizabeth.
Christine and Tanisha are awesome and very professional. Explain the process very easily. The facility is very clean and safe. The prices for units are very reasonable.
Tanisha was soooo helpful. Made the process very smooth.
I had to move my stuff from this property because they kept upping the rent. It went up almost 40% from when I first started storage. The place is not even temperature controlled. The staff is never in the office. When I moved out, a staff member was cleaning out her car, couldn't be bothered to even come to the counter then. I was advised to just leave the door open. We will close you out later.
Tanisha and Dawn were amazing!!!!
She is the most beautifullest professional person I have ever met please keep her around.
After going to 2 different locations on the bus and both stores being under construction came to Taylor and Keyco was there very nice young lady took care and very helpful and thoughful and considerate she help me download the app now u can pay at home if i like thank you Keyco .
Great customer service by Keyko her positive energy was helpful with my storage rental and questions! I remember Christina did a courtesy call for my reservation so that was nice. Lastly, I love the convenience of the app to access entrance gate.
Excellent customer service! Christine is very helpful!
Keyco was extremely helpful with all the questions I had for her! We need more Keycos in the world working customer service! #BeLikeKeyco
Key is the best. Made it really feel like home! 👍🏾👍🏾👍🏾
Wonderful experience all around. Quick and efficient and detail oriented. Thanks Keyco!
Great Customer service Keyco everything I pay my bill here at Taylor keep up the good work.
Edit march 27, 23: The gate is finally fixed. I believe they have someone new working there because previously you could never get inside the building to talk to a worker or even get anyone to answer the phone. I just moved out of one of my units, and there was a worker there the entire time, walking around and cleaning.
Prior review: Best prices I could find for storage. Do it online. You get it even cheaper. Easy application, process, etc. But the gate doesn't close! I figured maybe it had just broken, and they were waiting on parts to fix it. But no, I talked to another renter, and he said it had been broken since he got there a month prior. Now it's been a month since I've had my unit, and it's still broke, so it's been two months! This needs to be addressed. Anyone can go in or out.
The door jams and the light didn’t work in the unit
Ms.Keyco is always helpful also Kind she is knowledgeable in every aspect .
BEWARE! They will raise your rates consistently. My rate doubled within 12 months (absurd). Also, there was rodent urine on a plastic container that I had stored in the unit. Save your money and belongings and use a different storage company.
Keyco is a awesome employee she was a big help to me everywhere needs a lot more employees like her then there wouldn't be any complaints about things
Christine at public storage on Pelham was absolutely amazing!!! So kind and helpful. I think she deserves a raise😁 awesome person! Thank you
My experience with this business was way more difficult than it needed to be. First, there is no one in the actual building on site. You do everything yourself from your phone. Once that was figured out and I secured a unit, I entered the back to find my unit with no luck. While driving around, I received a call from the property manager telling me someone else had reserved my unit and was now moving in. They had me go to the front where someone was now in the office... asked me to fill out bew forms to rent a new unit and then charged me at $17 transfer fee to transfer to a new unit. This whole process was clunky and unappealing.
Lovely place to store
Seriously hate this place. No one is ever in building. They never told me the side door lock number so Im always locked out. Went there twice on my day off and of couse no one is there and no one ever calls you back when you leave a voicemail. I wouldn't suggest this place customer service is very poor.
Don't waste your time the public storage unit smelled of rotten decaying rodents, when I asked for another unit I was told they couldn't give me another unit and they never give refunds. So unless you want your belongings smelling of dead rodents/Rats, find somewhere else to store them because PUBLIC STORAGE isn't the place to do it. This company is Complete rip off, and should be reported to the BBB.
Manager and staffs are so great and helpful and friendly. They make sure you know what is going on with your storage unit at all times. And thank you so much for being wonderful people.
Roaches
Crystal was very nice and helped me resolve my issue,had problems getting in the gate with the app thanks again
Keyco was so sweet. I told her the struggle I had trying to secure my unit. She jumped right in a got it done quickly. Currently going through a tough time and she took some of that stress off my plate. Thank you keyco. Keep being you and keep up the hard work. You’re the best.
Thank you Keyco for all your help in helping close out my account. Due to your excellent customer service and kindness I will always recommend your establishment as well being a repeated customer whenever I need storage in the future. Thanks again Keyco.
Friendly and helpful staff, clean store and units. Key is the one to see!!
Keyco is the best and she is so friendly. Awesome customer service for sure!!!
Very professional very friendly and helpful
Was in a bad mood until Keko handled it all for me!! I spoke with another employee from the site and wasn't pleased, Keko calls me back immediately and handles it all!! She is very professional and thorough. Idk if she's the manager or what but she definitely needs to be!
Been shopping for a storage unit all day and either horrible service and dirty units or just ridiculous prices and this was my last stop and literally made it in 7 Minutes before they closed with others refused me service 15-30 min before closing but these 2 amazing ladies Kyco and Dawn where AMAZING, not only got me a unit today but also beat all competitions prices with the best service you could possibly find anywhere in town! Was definitely satisfied with there customer service and all the help guiding us through reserving the unit, Thanks once again for every thing and I will for-sure be sending all my friends and family there for any storage needs! 100% recommended!! The best in the service!
Great help from Keyco!! She makes my experience wonderful every time ☺️
Gate is never closed and run down.took my stuff to u haul on telegraph
Keyco Was VERY Professional, Helpful, & Knowledgeable Regarding The Info I Needed. She DEFINITELY Deserves A 5 Star!!!
So happy to be a customer at the Pelham Rd. Taylor Public Storage facility. It has been a wonderful experience. The reason the experience has been so pleasant is because of "AMY". She is so good about helping with any problem that has come up. She is dedicated to finding a solution to any issue you have...with a smile and reassurance she will go above and beyond to take care of the matter to your satisfaction. Her customers are important to her and she does all she can, to make you "a very happy customer". I would highly recommend this location for your storage needs. Her staff are all friendly and they all work well together. Thank you AMY!
Amy was the best at assisting me with all my needs during my time at public storage
Just wanted to take a moment to thank Amy for her kindness and professionalism. We will definitely be back for any storage needs in the future. We had storage unit 6035.
Amy was extremely helpful, knowledgeable, and attentive! She reminded us about the lock I purchased at the time of sign-up which was extremely honest and professional. Thank you Amy for your kindness we will definitely be back for any storage needs. Your company should be proud to have you on their team!
Amy took great care of Ronda in storage unit 6035 , we will definitely be bringing all of our business there because of Amy
Helpful, professional and reliable.
Keyco is amazing. She’s professional, helpful, knowledgeable and kind. She goes above and beyond to make my experience pleasant. She deserves a raise. She works VERY hard. I’ve had to pleasure of working with her with my Units for a while now.
1
Keyco was awesome, very polite and helpful. She answered my questions before I asked them! She was fast and accurate with her work! All around a great experience!
Keyco is the best! She was very helpful and Took her time to make sure I was happy!
Just closed out a shed rental after more than a decade! The unit was decent, kept all of my retrieved belongings well preserved, almost no damage occurred when moving out. The staff has always been helpful and courteous whenever I requested information or assistance.
Great customer service at this location. Vanessa is awesome!! Thanks so much for your help getting things set up!!
This place is terrible at customer service! My parent does not have the resources to pay online so she has to come to this location to pay cash. BUT the problem is there’s NEVER anybody there!! We even sit and wait for the doors to open and nobody’s ever there and they do not answer their phones, it’s always an automatic answering machine without any way to talk to an actual person!! And almost every month they up the price on your unit. We get charged late fees which SHOULD BE WAIVED BECAUSE NOBODYS EVER THERE for us to pay it! I would not recommend. If I could give a 0 I would!
Very kind and informative...Amy was very helpful
Cost is high and keep on going up to much
Place is great.the manager amy is the best .
I called and set up a time to come look at the space and liked what I saw it was an easy sign up in and out process friendly love the area awesome choice, Amy in Taylor was the most helpful absolutely love her!
Amy, was a lot of help. Getting ready to move here from a different state. She helped answer all my questions and concerns. Looking forward to meeting her! Thank you Amy for all you're help
Was confused about size of storage need, Amy broke it down & I made best and happy choice. Amy is A1 excellent and great people person
Amy of the Taylor location was STELLAR with handling our unique situation with moving. She truly gave us the 5-star customer service experience that will keep me coming back for more Public Storage.
Great Customer Service!!! Amy you were the BEST!!! Thanks for all your help. If I could I would give you 10 🌟!!!Had an issue with reservation but Amy took care of it quickly and professionally. Thanks again Amy😃
Amy did a wonderful job ....making its fast and easy to downsize my unit. Thought it's was about to be a long dragged out process... tysm Amy for your great attitude and being so prompt.