Public Storage Self-Storage Units at 20700 Greenfield Road, Oak Park, MI

Tanisha excellent customer service

Tanisha has awesome excellent in office and very knowledgeable

Tanisha excelled customer service

Tanisha very good customer service highly recommend

Tanisha and Dion are awesome team and great customer service

Tanisha excellent service and so helpful in the office.

Tanisha was so much help in office. She such a sweetheart

I had a great experience here at Public Storage. The staff here were helpful with servicing all of my needs. Tanisha was always here when I needed help providing me with excellent customer service. I would recommend this location to anyone who needs storage help. :)

Tanisha Dion were great with the service, appreciate the warmth and hospitality.

Tanisha was very professional and great at her job great customer service with me and how she answered the phone and dealt with customers

Tanisha and Dion awesome excellent customer service

Tanisha is awesome.she help me download the app.she help a old man out excellent customer service. Great prices and clean.

Tanisha excellent customer service.

Tanisha has so much information in office. Excellent customer service.

Tanisha is so helpful. I was in the hospital, and she walked me to get my bill paid off. She so kind . I thankful for Ms .t

Dion was such a big help big thanks to him!!

Tanisha is very helpful in office.

Keneisha and Tanisha was so professional. Space was clean messing like beach. She show me the unit and help me download the app. Ask for them very helpful.

Tanisha customer service is awesome. She is so helpful.

Tanisha awesome so helpful great property

Tanisha has excellent customer service

Tanisha excellent customer service

Tanisha she was great good customer service

Tanisha excelled customer service

Tanisha excelled customer service

Tanisha excelled customer service

Tanisha was awesome and quick got me in and out and did it with professionalism great customer service 💯

Tanisha was a great will for my delivery

Tanisha great customer service

Taniaha great customer service

Tanisha is so helpful. Excellent customer service. I will refer to family and friends

The grate be off line then at the front door nobody ever at the front desk so you can't get in the grate code don't be working

Tanisha is so kind. She help a old lady out. I need to down size. Excellent customer service. She the best employee of Oak Park I have meet I be here over 5 years.

Tanisha and Dion great service and amazing person to conversate with

Tanisha was so kind in the office. Great customer service. Dion show me how to put my lock on my unit so a nice young man

Ms.Tanisha was a big help with out storage unit I usually don’t leave reviews but had to this time due to her generosity

Tanisha excellent customer service

Tanisha Kenosha and dion was so helpful excellent team work and customer service

Keneisha is the Greatest Very Helpful! 💕

Keneisha she is very courteous and help me with everything that I needed.

Kenisha and dion was very helpful and made my move convenient 10/10 will recommend

Tanisha and Dion excellent customer service

Dion and Tanisha were wonderful customer service was phenomenal !!!

Tanisha is a life saver. She stay late to help me. Dion help me chose my unit .Kenosha help me with my lock. Great team and excellent customer service at oak park. I will definitely recommend to my friends and family.

Tanisha, assissted me and answered all my questions such a pleasure to speak to. I don't see good customer service any longer. This is a decision maker for me. I would recommend this location as long as Tanisha is there.

Tanisha and keneisha excellent customer service. Great team work. Good price and good clean building

Tanisha Tanisha was very easy to understand very courteous and friendly thank you Tanisha even showed me how to use a lock make things a little simpler ☺️

Tanisha and Jessica excellent customer service

Judging by these reviews, I'm very confused cause I called to get information and was told I NEEDED to call before coming in to the office. I did so and even said the time I would be there. Arrived and before I could touch the door, a representative told me she was leaving and wouldn't be back for 30 minutes, laughs then proceeded to ask if she could help me 🤔 I can't make this up. I kindly stated no, as I wanted to make sure I wasn't out of body and walked away. I needed my storage a ceiling fell in my house so I figured if I can go around the unprofessional behavior I will, I made a reservation and spoke with you, so you know my information. My space is booked and paid for when I arrived today to place things in.. the whole dang on latch came out so it isn't secure, the rep that was there said he could replace it or transfer me. Either option seemed like he wasn't confident with, he said you can transfer you to another, however when he seen he would be charging me extra for transferring AFTER me signing more paperwork says. Well I will just replace the latch which will take ONLY 5 MINUTES. 🥴🤔 SO TELL ME WHY THAT WASN'T DONE ALREADY, SOMEONE PUT THE LOCK INSIDE THE STORAGE UNIT, SOMEONE INSPECTED THE UNIT WHEN THE LAST PERSON LEFT YOU TELLING ME PEOPLE PAYING THEY MONEY FOR THIS TYPE OF BUSINESS? ALL THESE GREAT REVIEWS BUT I have been getting nothing but hell since my first call.

Man Ms. Tanisha is awesome. She got me a decrease. I am so grateful to her. She listens and cares. I will recommend it to everyone.

Thank God for Tanisha, Great customer service and so kind . She needs a raise go above and beyond for customer.

I got great service from Tanisha

Taniaha was awsome. Very knowlegable and great customer service.

Tanisha is so helpful She show me my unit and help download app. Excellent customer service.

Tanisha IA very knowledgeable about her property. Excellent customer service

Tanisha was extremely professional and knowledgeable about the system and the service provided. Her customer service was stellar! I would definitely recommend this Public Storage location to family and friends.

Dion gave me phenomenal customer service 10/10 would recommend!!!

Tanisha and keneisha excellent customer service

Tanisha and kenisha great customer service beautiful team

Tanisha and keneisha have big heart beautiful soul. The building clean Ms T is so helpful! Excellent customer service! Great prices

Tanisha is such a sweetheart. I just love her spirit! The building is clean and she so helpful with my payment. Thank you!

Clean , professional and great price! Definitely will use in future! I had a great experience! Thanks to my girls!

Very helpful ladies in the office. Very professional and excellent customer service

Ms.Tanisha waited for me to get there so I could move out today and remove my lock. She always been helpful in the office .I had a truck today was running late. I really appreciate it. If I need storage again I would be definitely using this facility because of her customer service. She cares which makes a big difference. Thank you!

Great customer service from both young ladies in the office great team! The price was great and office clean. Ms.Tanisha and Ken

Dion and Tanisha were excellent! Would recommend to all 10/10

Love this place and Tanisha the property manager is the best. She’s a hard worker, does an excellent job at managing the place and goes above and beyond to satisfy her customers.

Tanisha explains the process she is so helpful. Excellent customer service and great price. The property is clean

Tanisha and keniesha have awesome customer service great team. Ms T Help with my paperwork and keniesha help with my lock .excellent customer service

Tanisha and keneiaha are so awesome. Excellent customer service. Great price

Tanisha and keneiaha beautiful customer service great team.

Tanisha at the storage unit did a great job for me

Tanisha is awesome customer service. She so helpful and kind .Excellent customer service. Keneisha help me with my lock .Great team.

Tanisha is awesome customer service. Has the loving spirit of God. Y'all are blessed to have her in the office. Excellent customer service.

Tanisha is awesome and so helped. She helped me download the app. Best customer service ever .

Ms. Tinsha has amazing customer service 10/10

Tanisha is so patience and helpful. She explained everything and showed me my unit . she helped me put my lock on. Excellent customer service.she a keeper.

Dion was very helpful and kind. He helped me purchase a storage unit and set up the app!

Dion has great customers service. Tanisha grey customer service in the office. Great team.

Tanisha was freaking awesome she help me out showed me around I wouldn’t change a thing. Thank you so much see you soon girl😊

Tanisha and Dion is awesome customer service. Great time work. Clean building and great prices

Tanisha and Dion have great customer service. So kind and helpful.Definitely go there for your storage needs.

Tanisha is the nicest person to provide the best customer service to me. She's the best please give her a promotion.

Tanisha has the best help and service! Me and my family love going through her for our storage!

Tanisha and Dion have great customer service. She show me my unit so helpful and kind.

Malcom and Tanisha were nothing short or excellence.

Thankful for the great customer service that Tanisha and Dion have given me. I look forward to moving belongings in at this location.

Tanisha was a big help thanks from t finger licking grill

Nicole and Tanisha were very professional. The process was very easy and quick storage areas are very clean.

Tanisha and Nacole...... AMAZING WOMEN. THE BEST

Tanisha did a great job and I was very satisfied

Dion and Tanisha gave great customer service

Tanisha was so kind and patience.she walk me through the process over the phone best customer service.

Tanisha was very helpful and she answered all of my questions. Great customer service skills. If you go to this location, ask for her!

Tanisha and dion wonderfully customers service. Kind and very patient. Polite.

Tanisha was great help in the office and showed me how to download the app

Tanisha is so helpful. Customer service on point. She should me the units and help me download app. Office is clean and building. She is doing everything by herself. Give her a raise public storage. You need my Customer Service representative like her.

Tanisha was so helpful in the office. Very professional and patience.

Tanisha was so helpful and kind. She has so muçh patience. She show me two unit and gave me the price for both. I had a reservation for one but was no sure if was big enough. She helped me download the app. I will be back for boxes.she is best of public storage. They need more employees like her.

Tanisha was so helpful and patience. She walked me through the process. Help me download the app.The price was right and clean Office.

Tanisha

I have no idea how it’s possible that this location has anything higher than 2 stars. This facility was filthy- like nasty filthy. I wish we’ve taken pictures. The building had no map and the elevators were so gross I didn’t want to step into them not to mention press a button. There were different smells in different parts of the facility and none of the smells were good. The unit I had reserved had netting over the top and there was trash in the netting- a pack of Newports and a Powerade bottle. It smelled like rat droppings and there was rat poison in each corner. I definitely had trouble breathing in that facility and I can imagine it’s a source of bedbugs. If it was a house it should be condemned. When I immediately returned to the front desk to cancel, she said I would have to contact customer service. They called me and refused to refund any more than $21 of the $150 I had paid them not 10 minutes ago & refused to escalate or provide a number to the corporate office. I just filed a dispute with my bank & got a refund, and I’ll be reaching out to report my experience with the BBB. Trash in the facility. Trash customer service. Trash experience.

Tanisha was so helpful.she help a old lady out. Thanks

Tanisha is awesome in the office, and it's clean! She hekp with the process. They have 50% off units today. She help me download public storage app. Great price and customer service. Great team keneisha help me download at the other location.

Tanisha and dion help me with downloading the app. The office was cleaned and great price.

Had the best experiences with Tanisha she went out of her way multiple times to ease my worries

Tanisha was great customer service. Help me download.

Tanisha was so great .she show me both units. Help me download app.

Tanisha,keneisha and Dion was great customer service. Excellent team I had issues with my lock Dion help. Tanisha help me download app. Keneisha help me in the office and building is clean. Great price for my unit.

Tanisha and keneisha are awesome! The office is clean and price was right!

Tanisha and Kenisha are awesome. Great customer service. Tanisha showed me the unit .Kenosha helped me download the app.the office is clean and great price.

Tanisha is awesome.she help me download the app. The price on my unit was great.

Dion was amazing and super helpful. I’ll definitely rent with public storage again because he was such an amazing storage assistant.

Keneisha and Tanisha was very helpful and office was clean

First of all the Tanisha was awesome ! She help me make an education choice on my unit by showing me the units! Everyone at public storage should be as helpful and courteous as she was on Lions Sunday go Lions. Thank you Tanisha so much!

Tanisha was helpful with the downloading the apps and show me how to my payment on the app. She is so delightful great customer service.

Tanisha and keneisha was awesome. They help me download the app and the price was great.

Tanisha was a very great experience at the Greenfield location....

This was by far the smoothest transitions and sign up to date. Associate Tanisha was/is super Knowledgeable so kind and patient. Tanisha assisted me greatly in the ease of this setup, and as a person who appreciates all my time this was a major key. Best choice coming In today. It’s refreshing to see have great customer service ☺️

Tanisha was so helpful. Store was clean and help me download the public storage .

Tanisha was so friendly and professional. She show me the unit explain the process. She help me download the app. The office smell like bleach and clean environment!

Tanisha was awesome.she help me download the app .

Tanisha is so professional and helpful. She help download the app

Tanisha is very professional and helpful. She answers all my questions and she is patient. She walked me through the process step by step to purchase and access my unit. She is very nice and has excellent customer service!

Loved Tanisha Custom service , she was very friendly nice and efficient ☺️

Terrible service. They lied about it being 1$. She told me 49$ for the entire month i came in on the 29th(that wasn’t an issue because i was only going to have the unit for two weeks) . Once i got there it was a totally different price and i was told i was going to be charged again in 2days $100. When i got the unit it was already rented out And they didn’t refund me my $30 for my intial reservation. And the property manager at oak park location had the worse attitude. Never again. Worse service ever and a waste of time (money grab forsure) wish i could leave 0 stars

Great service from Dion and Tanisha helped me out with everything

MUHAMMAD SANUSI MD NOR SANUSI MAT KILAU Iman NurHannah❤❤❤❤❤❤ Muhammad Sanusi Md Nor Covid-19 KEDAH DARUL AMAN Negeri Kedah Mat kliau Muhammad Sanusi Md Nor

Tanisha was awesome. I had a beautiful experience at the location, clean,and safe.

Tanisha , Dion and Maurice great customer service and very knowledgeable!

Tanisha was awesome. She show me the unit. Help me download the app.

Tanisha Dion and Kenosha was so help .Dion show me the unit. Tanisha help me download the app. Kenosha explain the process.

They service was awesome!Tanisha , keneisha and Dion.

Keneisha and Tanisha are great customer service representatives always going 120% doing their job .

Keneisha very professional and help me create my erental online . I appreciate it so much. hope management realizes she an excellent staff member

Keneisha was very professional. She was the first person to ask me if I wanted to apply for a rate deduction and I have been a customer for 8 years. I’m very thankful that she asked me and I got approved. Thanks again Keneisha!!! You’re the best!! Awesome service!

Keneisha is a great customer service representative. I have been a customer for 20 years and she by far is exceptional. I hope management realizes she's an excellent staff member. Keep up the great job Keneisha!

Tanisha help fix a issue . She is awesome.

Keneisha, tanisha, tjuanda had the best customer service . They explain the process. They placed was clean and very friendly. And move in and when you gotta pay for that.

Tanisha and Kenisha has top their customers service would highly recommend using this storage facility especially when they are servicing.

Tanisha Kenisha Tijuana they were so helpful. Customer service was beautiful and so helpful. Prices were excellent definitely will use again.

Tanisha, keneisha,and Tjuadna are so friendly and helpful. Tge price was great. They explained the process and great customer service.

Terrible customer service, no way they got a 3 star. Never can get in touch with staff or property manager. Please go to another location

Myrline was very helpful throughout the process of securing a storage unit. I highly recommend public storage.

Myrline was ready to greet me very pleasant hello and no problem I changed my mind not online but through you instead to check in. Great customer service patient with my needs on yesterday👍

Deyon, Keena and Tjaunda was so help and understanding. I will recommend to all my family.

Kenneth was very informative and friendly and I appreciated him so much for all his help

Over and above customer service

No dolly or carts for rent.... One cart is free to use but you have to locate or wait for a turn to use it....

I would like to say that Lori is a very nice helpful lady and every time I walk in she is always putting a smile on my face especially with her laugh. Please come check her out

Great customer service from Lori and Kenny

Great job with remodeling

The day I went there nobody was there. The public storage on 8mile and greenfield where I usually pay my bill sent me to this. location. Nobody there. Waited and waited and waited.

Negative 1 star

Very good storage facility spotlessly clean employee very knowledgeable and helpful, if you need storage, this is the place to go.

I went inside to make a cash payment. The staff was extremely professional and very helpful and I will be back! Thank you

My experience was superb. Lori Evans and Kenneth Young did an amazing job of accommodating me and also making sure I was aware of all disclaimers. They were very friendly and assured me I WOULD BE TAKEN CARE OF regardless at the desk and/or kiosk. I love when customer service is just given and not worked for! Come check them out!

Lori helped me from keeping my unit from being thrown out sold and auction and was able to get my things out of storage still thank you so much for all your help

Lori Evans was a great help

The locations were very helpful and friendly, they listened and laughed at my moving nightmares and for me AT THAT MOMENT that was great customer service!!!! Thank you so much.

We have done business with this Public Storage location for years and have consistently received wonderful customer service! Lori has been especially amazing! She goes out of her way, above and beyond to give us the best possible service. She is always warm and kind and maintains a positive disposition no matter how busy they are. And even more than this, she takes time to listen to our concerns and acts on them. My husband Richard and I cannot say enough about how much we appreciate Lori, the rest of the onsight staff, and the regional director who has also been amazing! 💛

Staff was very polite, and the place smelled lovely.

My boyfriend and I will never do business with you guy's again, bad business, they get you out of your money, and don't give you back your refund unless you threaten them to do so, especially if you never used their storage unit, and another thing is you talk to them over the phone, and the agreement is that they have a unit on the first floor, and when my boyfriend get there the unit is on the third floor, but they gave him back his money. Don't do business with these guy's. I rate these guy's a 0 in my book.

I have a closet size storage unit. They want to raise the rent again 135 to 158 to much

I dealt with Paul , shakira and ajanay at the store they all were prompt with answers and quick with helping me and my family get settled in from our out of state move would be 5 stars but not having carts to move heavy stuff was a hassle

Shavers was Great

Julia help being knowledgeable and courteous blessed having her as a rep for your company

Yeah the guy Paul was really nice help me out got me all situated

Briana was such a joy to interact with. She was so nice and thoughtful. I had such a great interaction with this young lady. A true breath of fresh air.

It has a lot of units of all sizes. The space is secure with cameras. The staff does work hard but they're split between two buildings. This can make for slow service when multiple people show up. Most of the lockers are in good condition, but not all of them. There were no roller carts by the doors and several buildings still had rubbish piles outside not cleaned up. Likely due to being short staffed.

I came in to rent a space, then discovered I was not at Self Storage. Briana convinced me to stay. She was so informative and helpful. Very professional and kind.

Bree was very helpful and patient. She melted my heart with her beautiful smile. I will be back.

Briana was very helpful and kind appreciated her services but YOU GUYS NEED APPLE PAY thanks

Briana was so helpful and accommodating… great woman !!!

I received great service from this location. Bree was awesome

We were very pleased with Bree she took the time to explain to us the correct storage unit that we needed the customer service was excellent thank you so much….

This is definity a 5 star place briana is kind and sweet she needs to be manager she is such a great ,nice,amazing person thank you again briana for making my day better

Briana and Shacira were absolutely superb. Great service, funny, and full of life.

My experience with Briana over the services offered by Public Storage at your company was explained in detailed. She was kind, patience, and thorough about the process....I appreciate great customer service...thank you, thank you, thank you.

The ladies lashawnda ,Bri , and Shacira was amazing 👏

The staff Paul , Brianna and Shacira was Amazing

Brianna and Shacira was amazing

Julia

Briana was so polite and gave me great customer service. She gave me exceptional service.

Bree was very professional, very knowledgeable, very helpful, kind, courteous. I can't express enough, she did her job excellently.

Employees in person are generally nice.i've had great experiences with some.SHOUT OUT TO BOB&TISH!!some of they policies suck.