Public Storage Self-Storage Units at 7130 E Furnace Branch Road, Glen Burnie, MD

Sam excellent service

Sam was super helpful & knowledgeable about what unit met my needs. Clean facility & friendly staff

Mrs Sam was a wonderful help with me switching my storage units. Very helpful and nice person to work with . Very patient training the new employee. Been coming here for years. Highly recommend this location.

Excellent service, clean units, no pest issues, would recommend. Sam was very helpful, appreciate all the accommodations!

Thank you Sam for all of your help today. Everything was stress free and very easy!

Awesome service from Sam, she was very patience and helpful, thank you Sam

Sam is amazing

Service with Astrid was prompt, courteous, and kind, prices were fair/to be expected, office space was clean and well kept.

To say I love this public storage would be an understatement. The building both inside and outside were extremely clean. I came to help find a close friend a unit while she’s in the process of moving but we really had no idea what size unit she would need. Upon arrival, we were greeted by a lovely woman named Sam. She listened to all of our concerns and answered all of our questions. Sam even went out of her way and offered to show us the actual size of the units they had available. We came in expecting to get a unit and leave but what we got was a unit that we were both confident and happy with, plus so much more! The experience alone made the whole process for us, so much less stressful! I will definitely be referring everyone to this public storage! Thanks Sam!!

Sam is very friendly and helpful

Moving is very stressful but with the help from an amazing lady Dani , moving was a breeze . She’s overall the best and totally recommend her if you ever need a storage unit . Thank you for all your help and support throughout the whole process

Danielle was very helpful with the information I needed and answered all my questions

My dad recently passed away, and it's been a difficult time managing everything. Sam and the team at Public Storage have been so supportive and helpful while I have walked through this process. I couldnt be more thankful! Great service!!

I'll be honest and say that Public Storage was getting a bit frustrating for me recently but the property manager Sam helped me sort everything out. She was kind, understanding and worked quickly to help me get everything squared away. While managing my issues she helped 2 other customers who walked in with ease. I would definitely recommend dealing with Sam at the furnace branch location.

I love this storage unit. I was help by a wonderful lady who goes by the name Sam. Sam helped me with getting my storage unit way pass office hours. She was very calm and patient with me very understanding. Even when the system was operating in a unusual way Sam didn't allow that from stopping her from assisting me. Sam kept trying and trying and trying and eventually some way some how Sam figured it out and I was able to get my storage unit. If anyone needs a storage unit I recommend Glen Burnie E Furnace Branch Rd where Sam works. She will get the job down and have u leaving with a smile on your face. Thank You Sam.

Sam was very nice, facility is clean and has plenty of space to maneuver a large trailer

I visited this location to inquire about a storage. Sam greeted me with such a pleasant greeting :). She was very patient and answered all of my questions. Thank You Sam :)

My wife and I visited this location for packing supplies. When entering the door, we were greeted by a lady named Sam. She was the absolute best. She was so eager to help us every second of our visit at this Public Storage location. Way to go Sam! ☺️ Thanks for everything.

Clean, great prices and amazing customer service.

Sam worked with me to find the space I needed to fit my needs, she was very pleasant and I was happy with her service.

Danielle was extremely helpful & kind throughout my whole rental process. 10/10 recommend they have amazing customer service.

Sam is the best! Thank you for all you have done!

SAM IS THE BEST AND DOES AN AMAZING JOB! THANK YOU!

Thanks Sam.

Fast, Friendly, and Professional service. Samantha was very helpful and recommended other products for my storage and moving needs! I would recommend this property to everyone!!!

Went to public storage Sam took my to see a unit, it was so much helpful the information she gave me i will totally come here to make a rental

Easy transition with Sam very helpful when needed

When I went there for information, right away Ms Sam put me at ease give me great advice she was very professional and courteous because of her professionalism once I got home i made the reservation to move in I tell you what she is a blessing to me thanks Ms Sam that is what great customers service i all about .

Thank you Sam for making my move in easy*.

Sam was more than just helpful, I appreciate employees that are willing and capable of doing a great job.

Ms Dominique did a great job and this property is very clean

Easy access clean and manage is very helpful.

Good customer service good location are clean .

Perfect location good access and Sam is very professional and helpful.

Sam is owsome and great

Good customer service .

Sam made the rental process easy! I appreciate it! Thank you!

Kristen, at public storage on furnace branch rd, Glen Burnie MD, 21060 she had great customer service, service was speedy, and efficient. She went above and beyond protocol in my opinion and should be recognized for her services.

Great customer care Kristen was a pleasure to deal with !!!!

Buen servicio muy limpio

Way overpriced for what you get. $100 a month for a closet and cockroaches.

Moving experiences can be so stressful— my day was going horribly. I couldn’t quite get my reservation to complete payment online and rushed to the site to speak with someone. Sam handled everything and made the process incredibly easy for me. I ended up needing a bigger storage unit- 10x20 is great for a small 3 bedroom house, I had a 10x10 originally. A little kindness goes a LONG way and it was very much appreciated. Thank you Sam.

Had the pleasure of working with Sam and she was exceptional. She was welcoming and provided top notch customer service. Great place to do business.

Kristen it's the best

Sam is awesome.thanks

Customer service it is excellent location secure and easy access.

Secure and easy acceso .

Samantha was extremely helpful and friendly and made sure everything went smoothly.

The lady was awesome she helped me down size my husband had passed away when i but my stuff in storage most of it was his stuff i was very emotional taking stuff out that day she was very patient with me you have a very careing employee god bless her thank you very much Ellen Cummings 2/26/2023

The front gate was broke.The storage locker was broken you could pull it open with the lock on it! Upside is they are cheap for a nice size locker.

Sam was so great getting me moved into my pubic storage space. She was more then willing to help me with anything I needed! Incredibly helpful and much appreciated! ☺️

Prices are jacked up every other month.

I was

Where to start my mom had gotten a storage unit an sam was working an she was awesome an that was 2019 my mom passed 1 week later unexpectedly an I wasn't ready to go thru her stuff so I just went in an spoke with Sam an she was very helpful an reminded me to take my time an I had the unit there for three years I just recently went thru it an fanilly was able to get rid of the unit an around the same time I ended getting a bigger unit but it connected the unit to my mom an I was trying to get it out of her name an the only way was to change the until to another one an I've been waiting for one to become available close to it to be able to just switch it close instead of having to move it tons of units away so on the second to last day of the month Sam was put in the cold to clear out a bin on go-cart load at a time so I would make it in time to clear my unit before the new cycle starts for billing an she reassure me that it because I had been waiting if I needed an extra day she would indeed help me with another da but I was able to get it cleared just in time . But besides that Sam is a great person in this business an cares about her customers when it could be different she could be the opposite. I will forever continue to come to public when needed any kind of storage . . She has given me the experience any person should have. Thankyoubfor everything Sam.

Was helped by Sam and she was awesome!! Helped me get through the process and got me in and out quick

Sam is amazing!!! I had questions and concerns regarding my rental. She responded timely and took care of everything!

Would not recommend. They jack the rent up every couple months. When you ask why you are paying 3 times the advertised current rate they just dust you off. Very poor attitude towards people. I actually am searching for a new storage facility because the rent is now 3 times the rate of what I can get somewhere else. Hate to expend the time moving but oh well. They also do not maintain facility too good. The doors on my building is jammed up all the time and so crooked anybody could pull door open. The climate control is never close to a reasonable temperature.

Very secure - requires check in at gate and door. Always clean - good value for the size of unit.

Great customer service! Highly recommend!

Great price

My only complaint about this location and about public storage locations in general is the constant problem of rising rental rates. Do you have your stuff stored there and you don’t wanna move it again and then the rates start increasing. They have you over a rental barrel. Other than that, the staff he was very friendly and helpful the unit was clean and my stuff in like a damaged by mold or water and so I’m happy with that.

Sam is awesome. Great service

Muy buen servicio

service is awesome and the facility is very clean

Ashland took care of me Quick.Fast and was very convintinent

I wont be doing business with this place anymore. The woman at the front desk was very rude and has no customer service skills whatsoever. Save your money and go elsewhere.

Excellent staff. Clean and well lit. Easy access by phone with app. Love it

Very easy people to deal with, understanding ! Great customer service!

The employee Samantha Frank was very helpful and courteous. She was very knowledgeable and made my experience very easy and quick. I would recommend this place to all my business associates.

Excellent customer service,nicely maintained facility,good rates,easy access to units,and great selection of boxes etc. to make moving and storing easy.I would both recommend them and use them again in the future.Also top notch security to protect your items.If I wasn't moving I would want to work there.Update,needed storage again and Sam came through,as usual top notch service from an outstanding business!!😄

Great service

This was my first time renting a unit. Sam helped guide me through the process. She helped me pick the unit that would best suit my needs. She was very helpful and personable!

Clean place. Not super crowded.

Tyrone and Sam went above and beyond to help me with my move in during a stressful time. They made a rough day much better. Thank you for your kindness.