Public Storage Self-Storage Units at 12320 I-10 Service Rd, New Orleans, LA

Rocky and brandy help with moving in

Public Storage Representative Ms Andrea, customer service skills are the best! Thank you for your help.

Ms. Andrea was very nice! She helped me a lot when I came in. She so sweet and had very good conversations. Beautiful person❤️🤞🏾I recommend coming here.

Ms.Andrea is amazing she helped me set up my account and also made sure I had everything I needed to set my furniture in my storage I really am thankful for workers like her

Whitley and Tracey were professional and friendly. The storage area was so clean. I recommend thia location to anyone needing a storage unit. The service was exceptional.

Andrea, was extraordinarily helpful. I appreciated her kindness and information needed for my storage unit.

Ms. Angela was very pleasant, sweet and knowledgeable!!

Andrea gave good customer service ☺️

Clean facility, safe, and helpful staff. The manager was wonderful and she made sure I paid on time and got my stuff out when I needed it. Highly recommend to anyone who needs storage.

Thanks for saving me money 🤑- Andrea!!!

Thank You Andrea For Your Very Good Service And Helping With My Storage Needs

XCLNT transaction ¥ Andrea is the best, def introduce yourself to her!! Thanks

Andrea was excellent help. I was able to check in my storage unit earlier because of my schedule mixup. It was ready and clean.

Andrea customer service skills are EXCELLENT! Not only was she helpful but was very patient with me!! Thank you Ms Andrea 12320 I-10 service road 70128 location..

I’ve been with Public Storage approximately 6 months and though I had a couple of issues initially, I am very happy to report that every issue that I had, were all resolved. Each time I’ve visited this property the grounds were always clean. I reported a couple lights were out and the next time I went the grounds it was well lit. I spoke with a young lady Ms. Woods who took the time to listen to each of my concerns and eventually all of them were addressed and settled. Ms. Woods took the time to explain how to set up and use the PS App and the best thing is, she did it all with a smile and didn’t make me feel like I was bothering her or dumb because I didn’t know how to do it. Being an older individual, many times younger people tend to rush you and many time they have an attitude just talking to you. Ms Woods was extremely kind and patient with me and helped me in every way that she could and I’d just like to take the time to express my gratitude for her kindness. My note to Public Storage, you have a gem in that young lady and she is a definite asset to your company. I have no idea what her position is or what she makes but she deserves an increase because she goes the extra mile.

The manager at this Public Storage location was very professional and very helpful. My request and needs were met in a timely , succinct and thoughtful manner manner. Thank You The manager here deserves a raise.

The initial rate was around $90, however, after 2 years of Auto-Pay was $290 per month. I was not able to return to New Orleans due to an Amputation and multiple surgeries with many complications. The management gave me a discount maybe a couple of months, something like $50. Thankfully I received help and assistance to retrieve my belongings with a little help, for that I am grateful

Jemaria, is the property manager and took care of my rental today. She's kind , was very thorough and insured me a pleasurable experience.

I HAVE WENT TO THE OFFICE AND NO ONE IS THERE, CAN'T SPEAK TO ANYONE ONE THE PHONE, IS IT TO ACCUMULATE EXTRA FOR LATE CHARGES MY CARD ON FILE AUTO FOR PAY

I appreciate Andrea so much with my storage needs help me change to a smaller unit and saved me money thanks Andrea very much great person to work with

Setup was completed online, quick and easy. Keys were lost contacted the office and spoke with Mrs. Andrea, she was kind, attentive, and assisted with resolve. Exceptional customer service!!

Thank you for your help ms.Andrea

The place is having wiring done. This is the second time I have not had access. No staff is on-site to say when it is going to be available! Don't even try calling, they don't answer and they don't call back. Oh wait, the screens on top are broken so thrives can have access to your items.

was very helpful with working from other property very helpful helping decide on what size that will work for my me gave me information on the PS app and autopay making it very easy to make payment and have access to my account

Andrea was so knowledgeable and helpful with my move in.

Shandrika is always helpful.

Shandricka has very great customer service she was very nice and helpful when I went paid my storage bill on today..

Shandricka has great customer service

Ms Leslie was very sweet and helpful

Ms. Andrea gave truly exceptional service.

J’Toby is Awesome!

Very Good

Ms. Andrea was very helpful knowledgeable and very attentive...She was very patient with me...She is also on top with calling her tenants or potential tenants to make sure everything is properly set up and/or if they need any assistance with the process of renting their unit.. She has never skipped a beat especially when recommending her customers to download the Public Storage App as well as recommending her customers to get Insurance and also recommending her customers to Purchase the Public Storage Merchandise.. She definitely is an asset to your company... You are Blessed to have her...

Excellent service from Andrea Woods! She treated me as if I was family! She showed me how to use the app where it was easy for me to acces my unit. She walked me through everything and was extremely friendly.

I would like to give Andrea 5 stars for having great customers service skills. Being very knowledgeable and helpful

My experience here was over 5 ⭐ nice clean units and office great service by far.I was here no time.thanks Ms Andrea for the options and information I needed in the nick of time.once I left this place I felt at peace.the service and the welcoming personality from just her was amazing thanks 1000.. Happy new years 🥳

THE BEST STORE MANAGER IN THE AREA thank you for being patience and kind. Recommend this store and Mrs Andrea

Working with Andrea, at Public Storage, was great. This was my first time, using a storage unit. Andrea was professional, friendly and extremely helpful. It was a real pleasure working with her.

Mrs.Andrea has wonderful service!

Andrea at location 07025 was most helpful and was more than kind to help me update new system..They need more workers like her.

I talked with Andrea and I was pleasantly surprised at how knowledgeable and helpful she was. I wish all transactions could go as smoothly as this one did. She solved my problem in one session. She was patient and very polite. Thank you Andrea.

Shandricka has great customer service

Andrea was incredibly helpful in particular

Great job Andrea with helping me with my storage space and helping me with the right size

Thanks Ms Andrea for being so nice and helping me with my storage needs

Ms Andrea helped me with transfer from one space to another space very helpful and helped me save money

The best thing about this storage facility is Andrea. She is professional, sweet and knowledgeable. Thanks Andrea for your hard work!

Staff was very attentive to all my questions offered the options to suit my need and help me deal with merchandise would be safe.

Great job was able to get decrease and help me save money appreciate the ladies at that store

Ms . Andrea is very knowledgeable and helpful when asking questions. She has amazing customer service skills. Thank you very much . She is definitely an asset to the company......

Ms A very very good worker all the time provide me with good service all the time greets me with a beautiful and pleasant smile property clean all the time when she's at work helps me stay on top of my payments by calling me to avoid late fees Ms A has been great 👍

Just moved in unit recently, it was HOT on move in day and HOT days I need to go in there randomly to organize my things and its so beyond HOT IN THERE there's no comfort of no Air blowing/circulating at all ...clearly there's no AC in the building but this supposed to be aclimate control unit...its exhausting the worker just so happens to enter the area I was I gather because I was in there a few hours organizing and she made an excuse saying I'm moving around (no girl its hot as hell in here) the same way she did on move in day so basically there's no air in the building for tenants that's in there especially for a period of time.

Ms Andrea very helpful with everything I needed to know

Get the app. It makes opening doors much easier

Thanks Andrea For Everything

Facility is always clean .The people in the office are very nice and I have a good sense of security knowing that my belongings are safe and dry.

Thank you Ms. Andrea for you wonderful customer service the office was clean outside the building was clean I had a great experience overall

Andrea has been a big big help with helping me with everything I need with my storage needs

MS ANDREA GREAT HELP WITH EVERYTHING I NEED TO KNOW. Y PAYMENTS KEEPS ME ON TRACK WITH THAT TO AVOID LATE FEES A D GETTING LIENS FEES ALWAYS RESPOND TO MY CALLS I REALLY APPRECIATE MS ANDREA

Great service from Andrea, quick and easy to pay and go

The service at this location on Bullard I 10 service Rd. Was Fantastic, the service lady name was Andrea great job girl👏🏽👏🏽👏🏽👏🏽

My visit at Public Storage is always a breeze, the customer service is outstanding! Andrea was very helpful and informative she went the extra yard to make things happen. Thanks… you’re a star…😊😊😊

Shandricka is very meek and humble. She always display professionalism in all areas. I would recommended Public Storage to anyone. Everytime I go there she makes my visit there an enjoyable one. Love her friendly spirit!!

Would like to say Ms Andrea really did a good job helping with everything appreciate everything

Did a lease today with Ms Andrea help me with everything I needed really appreciate storing with Public Storage

Ms Andrea was very helpful and thoughtful about her customer I love her for helping me out wit a great job