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Address

3818 Bardstown Rd
Louisville, KY 40218

Phone

502-309-3603

502-309-3603

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

502-309-3603

502-309-3603

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
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    $ 21/mo
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    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 21 /mo $ 28
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    5'x6'
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    $ 23/mo
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    Small 5'x6'
    • Inside unit
    • 1st Floor
    $ 23 /mo $ 30
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  • Spring sale 50% off
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    6'x10'
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    $ 42/mo
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    Small 6'x10'
    • Inside unit
    • 1st Floor
    $ 42 /mo $ 56
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    5'x10'
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    $ 45/mo
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    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 45 /mo $ 60
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    10'x5'
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    $ 46/mo
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    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 46 /mo $ 61
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    5'x10'
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    $ 51/mo
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    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 51 /mo $ 67
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    7.5'x10'
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    $ 72/mo
    Online only price
    $1 first month rent
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    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 72 /mo $ 96
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    $1 first month rent

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    10'x10'
    Online only price
    $ 80/mo
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    $1 first month rent
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    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 80 /mo $ 107
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    $1 first month rent

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    10'x15'
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    $ 88/mo
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    $1 first month rent
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    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 88 /mo $ 117
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    $1 first month rent

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    10'x10'
    Online only price
    $ 92/mo
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    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 92 /mo $ 122
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    Hurry!
    Limited availability

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    12.5'x10'
    Online only price
    $ 99/mo
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    Medium 12.5'x10'
    • Outside unit
    • Drive-up access
    $ 99 /mo $ 132
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    1 unit left!
    Limited availability

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    15'x10'
    Online only price
    $ 119/mo
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    Large 15'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 119 /mo $ 159
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    10'x20'
    Online only price
    $ 141/mo
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    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 141 /mo $ 188
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    2nd Month Free

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    20'x10'
    Online only price
    $ 163/mo
    Online only price
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    Large 20'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 163 /mo $ 218
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    1 unit left!
    Limited availability

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    12.5'x20'
    Online only price
    $ 203/mo
    Online only price
    2nd Month Free
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    Large 12.5'x20'
    • Outside unit
    • Drive-up access
    $ 203 /mo $ 270
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    2nd Month Free

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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 325)

October 29, 2024
Google Public Storage Chris West
October 9, 2024
Google Public Storage Kathy Wheeler
MJ is my main person. She has been so helpful with me even before I started using the facility. When I was needing items to pack up my mom's apartment I used to go to the facility on Breckenridge and she insisted me in everything I needed. She has been awesome every since the 1st day. I really love her
September 22, 2024
Google Public Storage Rebecca Korvah
Thank you mj your are so helpful
September 14, 2024
Google Public Storage Joe Ray
Thanks MJ
September 9, 2024
Google Public Storage Janice Cowherd
Armani in the office was a joy to work with. She really helped me guiding me to what was best for me. Thank you!!!!
September 4, 2024
Google Public Storage Rochelle Mack
MJ was very nice & helpful she knows her job
September 3, 2024
Google Public Storage MOUSSA CISSOKHO
Thanks mj
August 2, 2024
Google Public Storage Elias Rodríguez
Thank you MJ this was so easy!
August 1, 2024
Google Public Storage Jose David Villalobos Herrera
Thanks MJ
July 31, 2024
Google Public Storage Trey Wickham
Mj is awesome
July 31, 2024
Google Public Storage Emmanuel Muyenza
Mj was ๐Ÿ‘๐Ÿ˜ƒ
July 15, 2024
Google Public Storage Kimberly Hewitt
Great service
June 9, 2024
Google Public Storage Jen Unser
Samantha has been nothing short of helpful, courteous, kind, and overall friendly with every interaction we’ve had since we became her customer! Her property is always clean is always wearing a smile. I highly recommend renting from her, I guarantee you will not be disappointed!
June 8, 2024
Google Public Storage Bryan Basham
Cheryl sets the bar for customer service. So personal, knowledgeable, and professional........I can be honest now, that aside from the kind words about associates, the reviews are required by corporate putting performance pressure on the associates. Reviews are 90% in house created. What your charged seems to move with the S&P 500, and about as volatile.
June 6, 2024
Google Public Storage Cleon Robertson
Thanks mj
June 5, 2024
Google Public Storage Mujeeb Paghmani
Thanks this place is great thanks my
May 10, 2024
Google Public Storage Skye Harrington
Awesome service from Cheryl โค๏ธ
May 10, 2024
Google Public Storage Kim Johnson
I came in to finish my rental in the store (because online didn't have the options I needed) I spoke with Kim and Cassie (shes new) and the service I received from them was awesome!!!! They were able to help me out and get me right in my unit!!!! They were both so friendly and helpful!!! Thank You ladies for all you help and for having Amazing attitudes!!!
May 7, 2024
Google Public Storage Vickie McCrary
Cheryl is knowledgeable, personable, professional & made my transitional stress-level drop immediately, from my reservation call to the check in process. She is one of the very few customer service reps anywhere these days that makes you look forward to dealing with her. She's a keeper. ๐Ÿ˜‰
May 6, 2024
Google Public Storage SPOOKYMcDUFINKLE GARFUNKLE McFINNIGIN
Cheryl , was really kind in respectful , helpfull in helping me find the right unit for my things. Thanks agin
April 25, 2024
Google Public Storage Francisco
This location was great. They were very helpful. Samantha was the one that helped me through the process and found me the best deal. I highly recommend to come here if she’s here. Haha
April 23, 2024
Google Public Storage Jen Malone
Very friendly and helpful
April 21, 2024
Google Public Storage Steven & Sarah Keller
Great service and I feel like my things are protected. I have an inside climate control unit. Prices are really good. They have an app. Vso I just pull up and press the button to open on my phone and I don't need to get out and punch in # s. And the payments come right out of my acct. On the 1st of every month.
April 17, 2024
Google Public Storage Stephanie Hollo
MJ Rocks she is the best and is very Awesome you'll have to keep her here
April 17, 2024
Google Public Storage Brian Miracle
Your awesome
April 12, 2024
Google Public Storage Frick Frack
Mj,very knowledgeable, courteous and very customer service oriented, a true asset
April 11, 2024
Google Public Storage Von Vaughn
MJ was amazing. As lost as I was she helped me,made sure everything was explained well, and most of all made me feel welcomed. And if I was ever to use a storage unit after this use I will always go to public storage on Bardstown road. Thanks to MJ.
February 23, 2024
Google Public Storage Devante Urbina
MJ is awesome! She's friendly and thorough with the information needed on storing at the facility. I could not have asked for a better staff experience. The Space is also dry and clean. Coming on a day that the ground was wet really served my curiosity as to whether my belongings would be okay.
February 15, 2024
Google Public Storage Bulaa Mazuli
February 13, 2024
Google Public Storage Steven & Sarah keller
Like the customer service there, very friendly. And pretty good prices compared to other places
January 8, 2024
Google Public Storage Mohamed Elmoctar
MJ and Candice are the best
December 27, 2023
Google Public Storage charles stallard
First time renting a storage and candence was so helpfully and showed me how to use the mobile app. If u want a clean storage I'd recommend them any day
November 1, 2023
Google Public Storage Ashley Clifford
Thanks mj
October 28, 2023
Google Public Storage Ambishuss Girl
Candice helped my storage rental process go quick & easy! Very appreciative of her top tier service
October 27, 2023
Google Public Storage Mika allen
MJ is extremely helpful, kind and supportive. This is the first time I ever rented out a storage unit and she helped me through all of it. I was pretty stressed out, but she managed to make my day by simply being extremely positive and sweet. I would always recommend this place, simply because of her outstanding customer service. I do however have to mention that the app crashes or simply at times doesn’t work to open the gate, which can get frustrating, but the great customer does make up for it. Thank you for being so kind and helpful MJ. I appreciate you. Ps. I know this review is almost 2 months late, but I did remembered eventually ๐Ÿ˜‚
October 21, 2023
Google Public Storage Velley Vell
October 18, 2023
Google Public Storage kyung shin
October 10, 2023
Google Public Storage Mariama Cham
October 6, 2023
Google Public Storage Parnell Minter
Great customer service.
September 19, 2023
Google Public Storage Jocari Green
September 8, 2023
Google Public Storage Eddie Garrett
Thanks Sarah and MJ for all your help!
September 8, 2023
Google Public Storage T Sullivan
September 2, 2023
Google Public Storage Tasha Downs
MJ at this location was excellent accommodating and friendly. I really appreciate it the way that she shared the specials with me that help me save money. The units were clean and the instructions were clear I would definitely recommend you guys to use this one if you’re looking for storage unit!
August 31, 2023
Google Public Storage Keith Fletcher
The 5 stars entered does not represent the true rating I'd like to share. It's to low. My day is always uplifted with laughter and great conversations with the staff.
August 30, 2023
Google Public Storage Becca Marie
Amazing service great people very clean
August 30, 2023
Google Public Storage The Token Channel
August 30, 2023
Google Public Storage Sam Huff
My does an excellent job!
August 5, 2023
Google Public Storage Viacha Hall
Thank you MJ
August 2, 2023
Google Public Storage Todd Pike
August 1, 2023
Google Public Storage Perry Garner
MJ is so helpful, thank you so much!
July 29, 2023
Google Public Storage Donald Wilson
If there was a 6th star it would be added, no where else would I publicly store an item, let alone items from my own home. Thanks to Azora, I no longer have to throw out my bed
July 28, 2023
Google Public Storage Brian Miracle
Mj is the best she is awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
July 28, 2023
Google Public Storage Melissa Marquez
Samantha is great
July 27, 2023
Google Public Storage Mattie Jackson
Mj is awesome
July 13, 2023
Google Public Storage Terral Sowell
July 5, 2023
Google Public Storage Cheryl Siddique
I love MJ so much!
July 1, 2023
Google Public Storage Carrie Johnson
Thank you MJ
July 1, 2023
Google Public Storage Lindsey Brashler
MJ is SO personable and has a bright and sunny attitude in everything she does. I really appreciate that and it’s a customer service trait that can be difficult to find these days. 5 out of 5 experience.
June 11, 2023
Google Public Storage Renard Allen
Great job great ๐Ÿ‘ customer service
June 10, 2023
Google Public Storage Otis Ross
MJ and Adrienne answered all my questions great friendly staff. I would definitely recommend this storage to family and friends.
June 10, 2023
Google Public Storage Adrian Huston
June 10, 2023
Google Public Storage Brandon L
Very nice place, Mj was super helpful.
June 8, 2023
Google Public Storage Ty Talks
MJ has always been super personable, nice, and helpful. She always manages to make my life so much easier.
June 7, 2023
Google Public Storage De'shawn Flip
MJ she is the best
May 24, 2023
Google Public Storage Dana Brown
Agora and MJ were the bomb!!
May 22, 2023
Google Public Storage LaVisa Myles
Samantha was great! She helped me with process and showed me the size I would need.Excellent customer service.
May 18, 2023
Google Public Storage Ray Bowens
Mj and Azora were great great service
May 5, 2023
Google Public Storage Terry Dickerson
Mj is a wonderful younglady,been greeted with a smile and nice and wonderful personality every time,keep it mj....
May 4, 2023
Google Public Storage Louise Rice
Great service and very clean!
May 4, 2023
Google Public Storage Alex Stigall
Storage units look brand new. Shiny and clean along with the front office. This place has 24hr surveillance but is only open 930am to 6pm for the office and 6am to 9pm for the units.
April 30, 2023
Google Public Storage Gail Katrice
My experience with this place has been a nightmare. Despite what google says (access until 9 pm.), the gates go offline and will not open right at office closing time (5 pm.). Anyone caught inside cannot get out. We had to call the police to get us out. We have had many other problems as well, including there being no one in the office during office hours consistently. This is the facility on Strawberry Ln.
April 28, 2023
Google Public Storage Rachel Berry
April 26, 2023
Google Public Storage Alfreda Shaw
April 25, 2023
Google Public Storage Jacque Wilson
April 22, 2023
Google Public Storage Alexi Faulkner
Thank you so much to Azora and MJ for being incredibly helpful and patient with me. It's been a stressful time with finding suitable storage for my elderly grandmother and they were both compassionate and went over and above to make sure everything was okay.
April 22, 2023
Google Public Storage Joshua David
This place is awesome
April 18, 2023
Google Public Storage Rose GW
Mj was the best, thank you so much!
April 15, 2023
Google Public Storage Serena Jeffery
Mj and Kim are fantastic
April 15, 2023
Google Public Storage Vaughn Wyatt
Mj is the best
April 15, 2023
Google Public Storage kenneth williams
April 13, 2023
Google Public Storage Devonte Graves
The best service I’ve seen in a while, thanks to ms,mj โค๏ธ ๐Ÿ˜Š
April 12, 2023
Google Public Storage Lamont Rowan
Mj was absolutely amazing 5stars
April 12, 2023
Google Public Storage STEVE O
April 11, 2023
Google Public Storage Joann Miller
Clean but terrible customer service, limited access, consequences if you are 5 min late leaving. I need 24 hour access
April 2, 2023
Google Public Storage Terra Scruggs
Me was great!
March 24, 2023
Google Public Storage Patience Mpumila
Adrienne and Arora, very helpful and they went further to help get a space. They are very professional and make sure the customers are happy. I will recommend this place. Very clean office.
March 23, 2023
Google Public Storage Tikesha McLean
March 22, 2023
Google Public Storage Amber young
Samantha at the Beuchel location is AMAZING. She is always professional, friendly and helpful.
March 11, 2023
Google Public Storage Tasha Washington
Kent was a great public storage employee he was very informative and helped me thru renting my first storage unit… I would recommend anyone to use public storage for Theo storage needs!!!
March 11, 2023
Google Public Storage Esteban Velasco
Mj and samantha are great
March 10, 2023
Google Public Storage Nina Meadows
Great experience renting from this facility. Had a couple of issues however the staff was very professional and cleared my issues right up. If I have to store my furniture again, I would definitely use their facility. Nice, clean, climate control storage.
March 10, 2023
Google Public Storage Rehan Fateh
MJ and Kent were great!
March 9, 2023
Google Public Storage Loui V.
March 8, 2023
Google Public Storage Crystal Hill
Mj an Kent was very helpful friendly an all around joy to deal with while having to rent my storage unit.... ty u guys much...
March 7, 2023
Google Public Storage Duke Walker
MJ helped me out. She was great. Should be employee of the year!
March 2, 2023
Google Public Storage Luz Cerezo
Mj was great, thank you so much. She was thoughtful.
February 18, 2023
Google Public Storage kat p
MJ is awesome, friendly and so helpful in changing my unit i
February 6, 2023
Google Public Storage Frank Glover II
Very friendly, and helpful staff, nice indoor units. I bought a locker at auction, these are well kept.
February 1, 2023
Google Public Storage Larry Loew
Sucks that they hiked the rent 30% the same month my unit got broken into, like double thievery...but there may be hope still lolol...
February 1, 2023
Google Public Storage Dillon Ivers
Kaye that works at one of the Bardstown Road locations is the best! Her willingness to help others, her impeccable phone etiquette, and absolutely amazing customer service skills goes over and beyond and meets all of my expectations as what I am pleased to find in this business. I’d definitely recommend storing anything with this facility. Don’t forget to ask for Kaye and tell her that her friend Dillon sent you! Way to go Kaye on the five star service. Keep up the good work! Thank you!
February 1, 2023
Google Public Storage Tiffany Mertz
Great service! MJ was super helpful!
January 31, 2023
Google Public Storage Julie Leopold
Excellent service. Mj was an amazing help for us! She really came through for us.
January 31, 2023
Google Public Storage GiGi Nava
MJ is great with costumer service. Every time I’ve a question. Shoutout to her!๐Ÿ˜Š
January 31, 2023
Google Public Storage Elprofe Yon
MJ was the best and very professional
January 31, 2023
Google Public Storage Mary Beth Hewett
January 31, 2023
Google Public Storage John McKenzie
MJ was fantastic! Made it very simple for me
January 31, 2023
Google Public Storage Andrea Holden
Great Service!!!
January 28, 2023
Google Public Storage Bradley Talley
MJ was great!
January 28, 2023
Google Public Storage Tonyaaa Dixon
Mj is amazing I love her she the best wonderful customer service
January 28, 2023
Google Public Storage Julia Haynes
MJ was awesome! The unit was clean, spacious and the staff were all extremely friendly!
January 28, 2023
Google Public Storage Caleb Bruno
Great place.
January 27, 2023
Google Public Storage Alisha Clayton
Mj was great
January 27, 2023
Google Public Storage Muhammad Paghmani
MJ was great thank you
January 27, 2023
Google Public Storage danail hristov
Mj was great
January 27, 2023
Google Public Storage Anne Krampe
MJ did a fantastic job
January 27, 2023
Google Public Storage JoAnn Shelton
January 18, 2023
Google Public Storage Anson Roselle
MJ is the best always a delight to deal with.
January 17, 2023
Google Public Storage Jeremy Evans
Excellent service!
January 4, 2023
Google Public Storage Carrie Johnson
Needed storage last minute and M.J the property manager was Excellent in assisting my needs and was very fast! Storage is convenient and nice and well priced! GREAT DEALS!
December 12, 2022
Google Public Storage Arianna Garcia
Really nice experience, Kim was very attentive and kind, she explained everything, I really recommend this place
December 2, 2022
Google Public Storage Lanita Fowler
MJ the store manger I believe at the Bardstown Rd storage was the sweetest, and most kindest... She was sooo patient and extremely helpful. She knew exactly what I needed. She even told me how to save some money. I can't say thank you enough. You are awesome.Thank you MJ...
December 2, 2022
Google Public Storage bijoux doum
December 1, 2022
Google Public Storage Brittany Nichols
The staff here was AMAZING! Super patient, friendly, and very knowledgeable. The entire time I rented from this location it was clean and organized, never had an issue finding equipment to help me move my things from the car to the unit, and MJ seemed to make sure no one was rude and blocked entrances and things of that sort. I had 2 issues that I caused myself, again it was my own doing, however, both ladies were on top of helping me figure it out and I was stunned. I'm sure I'm not the only one to think this but I never go places and expect good customer service anymore, the staff here blew me away.
December 1, 2022
Google Public Storage Stephen Meeker
The manager, MJ, is conscientious, professional, and courteous. The day I rented a unit, she was handling 3 properties because 2 people didn't show up for work, and she was wonderful. Highly recommend.
November 27, 2022
Google Public Storage Patricia adams
Kim is so professional and knowledgable. Price is right and the property is clean and very secure...made my day!
November 23, 2022
Google Public Storage MR. ROBOT
I want to thank the wonderful, MJ for making my experience there so great. She has a wonderful personality, she's always so helpful. And she's always smiling, and that really brightens up my day. Thank you, MJ.
November 22, 2022
Google Public Storage Vauzaskia Wardelle
M.J. was very helpful today especially when I started freaking out about how to pay online. The other ladybatvthe other store down the street was awesome as well. Thank you so much ladies.
November 19, 2022
Google Public Storage Curtis Hayes
November 18, 2022
Google Public Storage Steven Block
Mj was great!
November 14, 2022
Google Public Storage Emmanuel Muyenza
She is very cordial and respectful to customers. She goes out of her way to make sure customers needs are met. A+++
October 7, 2022
Google Public Storage Sarahya Jade Elizabeth Perkins
October 5, 2022
Google Public Storage Alex Boateng
October 3, 2022
Google Public Storage Nisha Banks
Mj is the sweetest..Very helpful very knowledgeable too! Got me and my boyfriend in and out in no time..And perhaps she may just get a new employee ๐Ÿ˜..with the detailed perks we talked about . Will definitely be in touch for future storage use.
October 1, 2022
Google Public Storage Jonathan Bower
Mj was extremely helpful and answered all of nt questions.
September 29, 2022
Google Public Storage Ashley Kaelin
Kim at this location couldn’t have been more helpful or accommodating to me. She helped me through some of the troubles I had booking online and went above and beyond to get me situated in the perfect unit for me. I would recommend this property and Kim specifically to assist with any storage and customer service needs you may have!!
September 29, 2022
Google Public Storage Ryan Poland
Don’t ever rent from this company. I am currently deployed and have a vehicle in storage there. They told me that I was locked in at 50.00 a month. On 1NOV they will have increased my rate twice to 87.00 dollars, and because I am deployed I have no option to move it. On top of that my vehicle was also broken into, do they care, not one bit. Seriously, if you know what’s best, you will never use public storage ever!
September 21, 2022
Google Public Storage Kai Babyee
Mj was the best person I have ever worked with! Everything was fast and professional!
September 20, 2022
Google Public Storage Al Sweeny
MJ , manager is awesome. Property is well managed and v clean
September 17, 2022
Google Public Storage Keith Duncan
Kim is the best. Helped me navigate my rental with ease. Enjoyed working with her.
September 4, 2022
Google Public Storage Alison Beiley
My partner and I were supposed to move into a new apartment and it was NOT livable when we showed up. We found ourselves suddenly out of a home with everything we owned in a Uhaul that was overdue to be returned so we needed a storage unit ASAP. MJ was so kind and easy to talk to, showed us around a couple different options and helped us out. The place was really clean and I saw another employee going around doing lock checks on all the units. 10/10 would recommend!
August 27, 2022
Google Public Storage Misty Washington
August 22, 2022
Google Public Storage Teique Parker
MJ was awesome! She went above and beyond to make sure the process was easy. I’m happy with my choice at this location!
August 20, 2022
Google Public Storage Jim Cook
very friendly and helpful staff. Reserved my unit and it was ready when arrived. Place is clean and well maintained. Thanks ladies... Have a blessed day.
August 20, 2022
Google Public Storage Brittany Arledge
MJ was amazing, she was super efficient and kind.
August 5, 2022
Google Public Storage Ablavi Ega
I typically do not write reviews, but the new ladies are pretty awesome. I believe Samantha & Rachel. They were friendly, attentive, and asked for help when they didn’t know the answer. Thank you for helping to make my storage experience seamless!
July 31, 2022
Google Public Storage Taylor Getty
MJ was the bee's knees that met all my storage needs! Got some boxes you need put up? She's got a unit for that. Got some furniture needing put away? She's got a unit for that! Got loose change? She even has pockets!
July 29, 2022
Google Public Storage McKenzie Compton
MJ is an efficient and effective employee. She is kind during every interaction! I’ve been impressed by her on numerous occasions.
July 26, 2022
Google Public Storage Ren'e Buley
July 25, 2022
Google Public Storage Shelby Leigh Gribbins
Mj has always gone above and beyond and I wouldn't want anyone else to help me!
July 25, 2022
Google Public Storage Arthur Duncan
July 24, 2022
Google Public Storage Nathalie Raymer
If you have an interior unit at this property you should go check it. Over past week/week & a half 12-16 units in the 600 & 700 blocks alone have been broken into by thieves damaging/cutting the aluminum along top of units then climbing above & in. Both local and corporate Public Storage is aware. The unit immediately next to mine has already been broken into. My unit was tagged with a rag throw onto the aluminum. Guess it was (is?) next up. Brought this to office’s attention yesterday. At first office was alarmed & offered to share whatever/whoever they saw on the security footage. Local office staff (3 individuals) confirmed that they do have footage, they know who/what/when but Public Storage will not be taking ANY action to increase security, to alert impacted units, to stop the party(ies) breaking into units, nor will they share information so renters can protect themselves & their belongings UNLESS renter(s) file incident reports with LMPD. What an incredible insult to renters & waste of city resources. The property has very poor security. Anyone can get in. Public Storage works hard to keep this property’s high crime rate & generally not safe tone on/at solo outside of hours onsite office is open under wraps. This latest rash of breakins is the worst since I’ve been here but very far from the first. Most do not get reported/documented because renters don’t come check on their unit AND file incident report with LMPD. If no report then Public Storage claims it didn’t happen. All of this is incredibly unfortunate especially because the 2 main local office employees, Kim & MJ, are super nice & helpful.
July 20, 2022
Google Public Storage Zack Moctar
They are very nice and friendly ladies,if they are friendly with me that’s too friendly! Mj,Heather and Samantha they are very nice.
July 9, 2022
Google Public Storage christine wells
MJ was very helpful and friendly ,she answer all our questions. The grounds and units we looked were very clean.
July 6, 2022
Google Public Storage Savannah Booth
I had a great experience with Kim and MJ! Would definitely recommend my friends to use this storage facility!!!!!
July 2, 2022
Google Public Storage Kenny Todd
MJ was great
June 28, 2022
Google Public Storage Tabitha Wright
Kim did a great hob! Very helpful
June 27, 2022
Google Public Storage Wiliam Johnson
The employee that was there, her name is MJ, was very helpful and also polite and professional. I've had bad experiences dealing with other storage places so it was refreshing to actually have a good experience this time!
June 26, 2022
Google Public Storage Christiana Binford
I’ve lived a lot of places and used storage units a lot. This is one of the best storage places I’ve come across to how clean it is to how friendly the staff was. MJ is amazing ๐Ÿ’™
June 19, 2022
Google Public Storage Rob
5 star service from MJ. She was so kind and helpful through the process. She took her time and explained the process even tho I got confused on somethings. She even helped me select the perfect storage unit for my needs. If I ever have more storage needs MJ is my only stop.
June 19, 2022
Google Public Storage Madison Knott
Mj is always so lovely and helpful! Her service is impeccable and overall provided an amazing experience!
June 19, 2022
Google Public Storage Mandy Knott
MJ was so kind and helpful!
June 15, 2022
Google Public Storage Ashley Moses
Kim was awesome she had good customer service in I appreciate her
May 28, 2022
Google Public Storage GRACIELA JUAREZ
Mj and Kim awesome ladies!!! Love their attitude and helpfulness. Situation was I had to move and didn't have an answer to my applications yet so i was staying at a friend's house and hotels for a bit was really sad I had to put my stuff in storage... came here met these two lovely ladies and made me feel better knowing my stuff is here โค๏ธ they helped me every way they can! Definitely deserve props ๐Ÿ‘
May 20, 2022
Google Public Storage Jeremy Fulton
MJ was very knowledgeable and was able to answer all of my questions! Thank you so much!
May 8, 2022
Google Public Storage john Moore
The employees were completely helpful and very nice and MJ the sales representative was absolutely fantastic and made my experience wonderful!!!!
May 7, 2022
Google Public Storage Sandra Young
Had a great experience at Public Storage today. People working was very helpful.
May 1, 2022
Google Public Storage Jessicah Durbin
Had a wonderful experience. I have nothing but great things to say about Kim! Customer service was A+
April 30, 2022
Google Public Storage Taylor Booth
Kim was super awesome and worked with us and got us the unit we needed !
April 19, 2022
Google Public Storage Samuel Christie
Great customer service. Spoke to MJ on the phone and she helped me find the solution to the problem i had and was very knowledgable and friendly!
April 17, 2022
Google Public Storage Kali1814 Williams
AWESOME EXPERIENCE MJ is GRRREEEEEEAAAAT!! ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ
April 1, 2022
Google Public Storage Jinan Roby
Cody was great! My stuff in Michigan but I’m here in KY and he took my payment! Thanks a bunch!
March 31, 2022
Google Public Storage Jose Vaca
Cody was a great. Helped me out with all my storage needs! Safe and secure place… clean too.
March 25, 2022
Google Public Storage Kimberly Jenkins
Cody was so helpful when I came in the store. Very pleasant young man. All my questions were answered. Thank you Cody !
March 24, 2022
Google Public Storage Tami Bass
March 14, 2022
Google Public Storage Tanzania Sutton
Rick was very Kind , helpful and knowledgeable
March 2, 2022
Google Public Storage Elizabeth Griswold
Cody is the BEST!! We LOVE this location!!
February 14, 2022
Google Public Storage Lorinda Cisse
Toy helped me get a unit. She was very helpful and nice even took me to the unit personally to show me where it was.
February 13, 2022
Google Public Storage Mike Thompson
Rick was awesome. He handled my problem quickly and efficiently. What a friendly guy!
February 8, 2022
Google Public Storage Bradley Banse
Had a great experience with Cody he answered all my questions and was very professional.