Very courteous and polite..Great customer service with professional knowledge of business representing a positive vibe towards future growth..
Heather B was amazing, very helpful!! Definitely would recommend.
Michelle has always been so kind, helpful, and patient!
Michelle was so nice and very helpful and I'm very clearly gave me all the information that I needed.
Great service friendly and patient
Great manager on-site. Always there to help
I had a10×20 unit for several years here, and I strongly recommend NOT doing business with them. Every month when I would go to the office to pay my rent the office will be closed. I tried to call and pay my rent, but they wanted to charge me ten dollars more for taking payment over the phone. When calling for any other reason, you can never get a hold of anyone. Public storage is a joke. Look around for another storage unit. May God bless you always! Love peace and Light Bily Curless 😇
Easy peezy process and our gal was awesome !
Michelle is great! Very friendly and helpful, superior example for a public storage employee!
Michele was so great and helpful.
Ashley was very helpful and friendly throughout the entire process. She made my move easy.
Great place to store belongings. They will help you out as much as they can.
Ashley made the rental process very quick and easy. I would recommend this location over the rest. She goes above and beyond for her customers.
By far, the best customer service experience I've ever had was with Ashley at the Tyler Road location. I don't ever take the time to leave a review, but for her, I will! Thank you for your time and patience with me!
https://g.co/kgs/t9uSMZu
Would recommend the atmosphere is amazing Ashley is so nice and accommodating she makes renting easy the place even looks flawless thank u for the great service Ashley
This is a great place to get a storage unit for a good price Ashley has great customer service skills and was able to answer all my questions she keeps the place clean and has a positive attitude if you your looking for a storage unit go talk to Ashley she will be able to help you find what you're looking for!
Ashley was terrific with helping me with my online rental. She made my move in process so easy and simple! I recommend renting at the Tyler Road location! Thank you Ashley!
I stored my belongings at Public Storage for two years, and the experience was exceptional. The management team is always friendly and attentive to my needs. The facility was clean, secure, and well maintained. I highly recommend Public Storage for anyone needing storage solutions.
Ashley Hardy has treated me so awesome I Recommend.
Her for the job any day of the week .
Rent is out of their hands, but they reached out to see what they could do better and that’s pretty cool. It would be nice to have a dumpster inside the gates that we could throw away item in when cleaning out and going through our unit.
Came to the Tyler location to buy 10 of their great boxes on sale. However, they only had 3 at that location. Ashley offered to go to other locations in order to get more. It was extremely helpful and appreciated! Made my move alot easier!
Ashley has been wonderful to work with and she is always helpful! Thank you for everything you do Ashley!
Ashley Hardy was very nice answered all of my questions and has made the property very nice since she has been there. I look forward to future business.
Ashley was extremely sweet and helpful!
No problems. Easy access. A good experience.
Ashley is a rockstar!! She took the time to make sure my monthly rent got lowered. I struggle financially, so what she did was above and beyond for me. I would highly recommend you go see Ashley at Tyler Road for your storage needs. She truly takes care of her tenants, and I feel much more secure knowing that she's there. Thank you, Ashley, for taking the little extra time to take care of something that is truly important to me!
Ashley was a great amount of help. Made things very easy and transparent. Much better experience than the last place!
Overall was easy to set up. Communication was a little tough to cancel, but they were great with getting us closed once we got an appointment set up.
Ashley Harding at Tyler Rd. Was very helpful and informative great asset to the company.
On another note the storage unit rent continues to rise it seems like every few months. And since it's a month to month rental agreement they get away with it. wish they had a set rate. I know the team will appreciate my comment but they need to actually do something about continuingly raising the rent. It's like they wanna push u out of it space. I give the customer service 5 stars not the company
Ashley was top notch and one of the easiest people to talk to. I will be needing storage this summer, and although she couldn't answer all of my questions at this time, the way she presented herself is why I will be choosing Public Storage on Tyler Road as my storage facility. Thank you Ashley for making this a great experience!
Very helpful Ashley helped get me taken care of efficiently highway recommended !
The only thing that's bad about this place gets you in cheap and raises your rent where you can't afford it but I finally was able to get out no more outrageous prices and the roof fell in on my stuff and I'm paying high prices
Ashley Hardy at the public storage on Tyler and Kellogg always going above and beyond!! Thank you so much for every time you have went out of ur way!!
Ashley was very helpful and knowledgeable. Great to work with her.
My experience here at Public Storage was Great!!! The lady was very helpful and nice..helped me select the perfect size Storage for my needs... everything was explained to me carefully ...property was clean and well kept.....I would definitely drive to this location for some great deals and service....
Ashley handled everything with the best customer service.
Ashley was absolutely amazing.
Christina B was so efficient and helpful!!! Clean facility and she made sure I knew EXACTLY everything I needed to know. Even helped me with my App!!!! Thank you so very much!!!!!
Worst experience ever in my life was there for 4 months they closed my account early trying to get me to pay a loan fee before the time was up I would not recommend going to the storage for anything there's homeless people that hang out there and they hold signs and it's not very secure you can really climb over the fence and get whatever you want out of there I rate it a one star because it's not very safe and reliable it takes forever to get a hold of customer service when need be especially busy hours of the day peak hours I would not recommend this for anything take yourself somewhere else
Absolutely horrible service, gate is frequently broken, office is rarely open, the computer system rarely works. Do NOT get a storage here
Marissa was very welcoming and helpful
Great service from marissa at the south Tyler location! Very sweet and patient!
Was at location today and Marissa helped me straighten out account did an awesome job
This place is great, Thank You Marissa B. For always helping us with any and all questions we have, you’re a doll, you go over and above to help us! We appreciate you!
great service , Marissa !!
They rarely answer the phone or do what they say they are going to do. I needed my lock cut and they rescheduled it 4x. Each time they assured me it would be done. No access to my belongings until they do that & they are not very caring or helpful.
Marissa was extremely helpful! She gave the best recommendations on what would work best with my needs.
Marissa excellent worker, and excellent service.
Marissa is a great employee and does a great job at great service.
This place has great customer service! Marissa is very helpful and treats us customers in a way that I wish every other place had someone like her! If you ever need a place to store your items or park a vehicle, this is the place you need to go!
I was provided great service by Marissa!
Marissa was so kind and informative of the information she provided me. I've been trying to find a storage unit that's affordable and on a good side of town. Because of her,I will be choosing Public Storage on S Tyler Rd when I move in April! You've got a keeper, so don't let this one go! Thank you Marissa!
Marissa was awesome at the Tyler Road location in Wichita. I couldn't have asked for better Service. Thanks for going above and beyond in helping my wife and I.
Marissa was great to work with! She was kind and addressed my concern quickly.
Satisfied with the storage, but not that my rent has gone from $48 to $83 in around 3 years for the same size unit. I've never missed a payment. Storage is expensive, and it's about time to get it all out. I appreciate my things being kept safe. Thank you.
the girl working was completely falling asleep and nodding off in the middle of me talking to her, i dont know what kind of drugs she was on but definitely the worst and weirdest interaction ive had here.
Marissa was extremely helpful today! I had a problem gaining access due to my code not working at the gate and as soon as she found out, she worked diligently to fix the problem! Definitely a great experience!
Marissa the property manager was awesome.
Marissa is a good girl she cares and goes above and beyond her heart is in this job she is good
Amy Duncan
Moved in to find large potholes. They claim getting bid to fix. 4 months later still there. How about rocks sand. Something. They are 4 inches deep. My rent alone would cover the d cost. Positive... I love the app to open the gate.
Marissa has been incredibly helpful as we dealt with my deceased mother’s storage unit. Would definitely recommend!!
Marissa Bettes was attentive and helpful. Purchased a 5×10 indoor unit and helped every step of the way.
Marissa helped me with my purchasing and suggestions in my storage care. Thank you
Marissa Bettes is bright and excellent in quality customer assurance. Thank you so much!
Wished it was open a little later
Great service provided by this facility. In the short time that I spent looking over the merchandise displayed in the office, Marissa the property manager at this location, made it an extremely stress free experience offering the best advise on what would give me the most effectient moving experience. Do recommend coming here for your storage needs.
I have been a customer here for a long time and I have never had better customer service than when Ashley is working!
I've been here for 4 months, nice place. I like the app to open the gates. However, the real reason to rent here is Ashley, the property manager. She's an absolute rockstar
The property manager at this location (Ashley) was a true Public Storage public service guru. She professionally guided me through the entire rental process. Physically escorted me to my storage unit. Was pleased to learn that there was a light and electrical plugin in the unit. Ashley answered all of my questions concisely and accurately. After loading up my storage I noticed her around the corner cleaning up an empty storage. You will never see her and Wonder Woman in the same room! If I had one negative thing to say it would be that the monthly rental rate was a little high. However, I received my second month of rent for free.
Ashley was very friendly and took care of me! She handled a difficult situation and took care of business! Thank you!