Appreciated Reba’s assistance today
Reba was awesome in helping me line up a storage unit!!! Great and friendly service!!! Love it!
Unexpectedly had to store the full contents of our home for a quick closing. Not ever storing to this magnitude before, Reba quickly put our minds at ease finding the best solutions to fit our needs. She was efficient, but also made sure to point out all of the details we would need along the way…and even saved us a bit where she could! Moving has a lot of anxiety, but I’m feeling much better knowing this part is checked off the list. Thank you, Reba, for your warm welcome!
Very friendly and helpful staff.
Reba was very friendly and helpful
Very nice facility and the staff is amazing! Thank you Reba for sweeping out my old unit!
Reba’s great and super helpful!
Reba is wonderful, her customer service skills on spot!! First time in a while an associate of a business went above and beyond just to help a customer that’s new to the area
Super friendly staff! Thank you so much Reba!
Reba was great to work with!
Reba was excellent at answering all of our questions and concerns! Definitely recommend this facility. Very clean and well kept!
The blond front desk lady that’s at public storages office deserves a promotion or a raise! We were here for about two years and was always the sweetest and nicest person to talk to. From a business perspective this is the best place for a quick storage of over stock!!! Loved working with them and always felt that our goods were safe and secure! Thank you so much for everything Public Storage! We may be back for your services in the future!
Fantastic facility and amazing friendly staff! :) Reba was great to work with!
Reba
Was great, very helpful and pleasant.
Ray
Reba is absolutely amazing! She was professional, knowledgeable and incredibly kind! She went above and beyond to help me. Thank you Reba!!
Reba is a very good employee, she’s friendly and gentle. Thank you Reba!!
Just rented a unit and the customer service is top notch from Reba! They actually called me while my application was in progress online to check and see if I needed anything. Offered lots of support and explained everything.
Reba was super. She was so helpful in guiding us to the appropriate size of storage unit and location. She even met us as we took possession of the unit and guided us on appropriate locking of the unit. This was a terrific experience.
Thank Ms Reba for helping with my rental you are great looking forward , keep up the good work made my transaction so easy
Great property with awesome staff who provide excellent customer service. Reba really is the best!
Amazing experience, staff is as friendly and helpful as can be.
Amazing experience and all my questions answered…. Thank you Reba
Really clean and friendly staff!
Worst location to go too!! MY UNIT was BROKEN into and the property manager told me that’s my problem and refused to help me out!! The property manager Reba is extremely rude and bossy and I don’t appreciate her talking to people the way she does! She told me she is the District Manager and if she is treating people like that I don’t want to do any busy with Public Storage EVER
Reba is awesome and helped answer all of my questions and got me into my new unit very quickly! Thank you
The Public Storage location on Bataan in Noblesville is awesome! Reba has worked with me every step of the way with my relocation from TX to IN and I appreciate her so much!
Great place to store your stuff!
Reba helped me work through updating payment after my credit card expired as well as being more helpful than anyone else I've worked with at this location.
Reba is the best! What a tremendous help she was to me and she has a sparkling personality!👍👍👍
Everything can be done through the public storage app. I opened & closed my account without speaking to anyone. The facility is clean, gated, and affordable for the area. I had no issues canceling the service. When you cancel a manager will call and verify your cancellation. She was nice and helpful.
Very clean and secure. Well lit. Great customer service.
Excellent service, I recommend Reba 100%
Reba was fantastic! She helped us get in and get out quickly and assisted us in an amazing way to iron out a mistake we made! I would definitely recommend Public Storage and especially Reba!
Update: After a year in our unit we are still thoroughly impressed. We have been at multiple storage facilities over the years and this was by far the best experience we have ever had! Reba is absolutely fantastic!!!! We are excited to be moving but sad to leave this storage facility behind as Reba has been so wonderful. We highly recommend Public Storage and especially the units and personnel at this specific location! Thank you Reba for everything, you rock!
My dad is moving to town from out of state. This storage unit was perfect sized and very nice. The girl that assisted him with the rental process, Reba, was more than helpful and made it a seamless and enjoyable experience. I would highly recommend Public Storage in Noblesville, IN.
Rented a storage unit at Public Storage in Noblesville, Indiana. Working through the website was very easy.
And the best part of the experience of renting a storage unit was working with Reba. She’s definitely the epitome of customer friendly. She’s more than willing to help you with anything you might need. I would highly recommend renting from Public Storage in Noblesville.
Quick and easy storage unit purchase. Reba was great!
Honestly, being a veteran I've dealt with a lot of storage until companies and this, by far is the only company I'd be willing to entrust my belongings with.
Just moved some things into a climate controlled unit at this facility last week. This facility is very nice, clean, and secure! Very impressed! Also big shout out to Reba for helping me switch from a medium unit to a large literally last minute, same day. She is so kind, professional, explained all the details, answered all my questions, and always had a smile on her face! I'm glad I chose this facility!
Reba is awesome! Helped me with everything needed and was very professional!
Reba is absolutely amazing. She is so helpful, has made the process easy, and is super friendly! The facility is always clean and very secure. Highly recommend working with Reba and Public Storage!
I had a car full of items to move into my storage unit. .when I turned into the facility today, Reba was shoveling the sidewalk in front of the office entrance. I drove in and parked in the unloading area and was pleased to see that the area had the snow shoveled. I was glad Reba had come out from the nice warm office and used her physical abilities to make the customer experience outstanding. I did not have to unload the car standing in the snowy mess and carry that mess inside with my shoes and the cart. The impact to the customer was minimized as well as keeping the building from looking sloppy.
Many THANKS to Reba for taking the initiative and providing Above and Beyond service to help the customer feel valued and maintaining the facility with the snow storms we have recently experienced.
I’m sure every organization would like an employee like Reba! She worked so hard to make my storage experience the best it could be.
You could tell she enjoys what she does, and she is very customer focused 😊
Highly recommended!
Crystal and Reba gave excellent assistance in showing possible units and completing the process to get a unit.
I recently had the pleasure of renting a storage unit at Public Storage in Noblesville, and I must say, the experience was outstanding. From the moment I walked in, the manager, Reba, went above and beyond to ensure that my rental process was smooth and hassle-free.
Reba's professionalism and attention to detail were truly commendable. She patiently listened to my storage needs and provided me with the perfect unit that suited my requirements. Her knowledge and expertise were evident as she guided me through the entire process, answering all my questions with clarity and patience.
What truly stood out was Reba's exceptional customer service skills. She was not only friendly and approachable but also genuinely invested in ensuring my satisfaction. Her dedication to providing the best customer experience was evident in every interaction I had with her.
I was impressed by the cleanliness and security measures in place at Public Storage. The facility was well-maintained, and I felt confident that my belongings would be safe and secure.
Overall, my experience at Public Storage in Noblesville was nothing short of excellent, thanks to the exceptional service provided by Reba. I highly recommend this facility to anyone in need of storage solutions. Thank you, Reba, for being a rockstar manager and for making my rental process a breeze!
Reba was amazing! Had to get a short term storage for my son and she made the details easy to understand and we were in the unit in no time. I will come to Public Storage for any future storage needs. Thanks Again!
I transferred from locations to this one and I couldn’t be happier! This location looks amazing and it’s extremely clean! Reba is an awesome manager, when I visited she took her time to show me around and showed me the unit that I could move into. She made sure to tell me how to move and save money on the move. She told me what to expect with the transfer and how to do it properly! I’m extremely happy to be in the new location and happy with the management team!
Reba has the best customer service ever!! I like how clean the place is kept from hallways , Parking lot, elevators and bathrooms. I like that she took time to go over with us about the prices and gave us a tour. I highly recommend this location. Reba here is a BIG 👋 for you.
Easy to work with, quality property, and the manager Reba is awesome!
Reba was great and very friendly!
Awesome customer service!
Noah was so awesome and went out of his way that be great!!!
This location is absolutely amazing!!! Easy to rent and enter/exit with the app but then go inside and REBA is the QUEEN of customer service, kindness and attentiveness. Thank you Reba for your help and continued excellence (as I see evident by many reviews mentioning you)!!!
I work for Crs it was nice
Top notch customer service! Thanks Robin for all your help!
Robin was pleasant and answered all the questions I needed !
Reba and Robin were a great help today and very friendly. Thank you.
I’ve had a unit here for work since this location opened. Reba is fantastic to work with. Very customer service focused. They work very hard to keep this place clean and easy to use.
Very, very clean! Friendly staff.
the lady working there was the greatest! Very helpful
Friendly and knowledgeable staff.
Great storage unit & customer service
Very friendly, and inviting. Would definitely recommend.
Reba, James, and Amber are incredible! They have gone out of their way to be helpful and to make our move and transition to Indianapolis all the better. I can't say enough good things about them. The storage unit facility itself is clean well run, secure, and in great shape! Five stars I can't recommend this storage facility high enough.
Absolute best customer service I've ever received from another business. We are from Kansas & had to store 6 classics cars for a few months and Reba went above & beyond to help us with every obstacle we threw at her. Prices were fair & even if it had cost more it would of been worth it just due to how smoothly she made the whole process for us!!
Super nice:) Reba was amazing. Very detailed and very friendly:) I love this place. Thank you Reba
New, clean, safe, easy access via app and the local Manager, Reba, was top notch. Very attentive and was on top of everything.
Had a very good experience Reba was very helpful... Much appreciated
Fast service and kind employees! Their units are clean and well maintained.
I’m so happy I found this Public Storage location.. Reba was extremely professional and personable. She answered all of my questions. She is a pleasure to work with and will recommend her location to anyone looking for storage space.
Amber Holder was great! Please give her a raise!👍
Reba is such a gem! She's tremendously helpful in always possible.
Very helpful especially during a difficult time.
Beyond expectations. Very friendly and helpful staff. Reba was just an amazing person. AAAAAAA++++++
Reba was absolutely amazing! So helpful and friendly! They definitely made our experience a good one! Best storage in town.
Reba is super helpful when choosing a unit and continued services. She will always get right back to you if you leave a message and assist you with any issues you are having. All the staff at the Noblesville location are so very helpful and kind.
Moving can be very stressful. I rented a 10x10 unit here and upon arrival we realized the amount of stuff we had was going to surpass the unit. Reba was great. She helped walk us through options and was able to avert our problems! From the start her customer service was great, but by the time we were done I'd rate her to be outstanding.
Reba and Zack were AMAZING. Thank you both so much for making the process simple and fast. They were both very accommodating and I’ll definitely recommend it any day. Ask for Reba or Zack for the friendliest help available.
Had some issues with billing, insurance etc. The manager of the unit I rent was gone. Reba from Battan st in Nobelsville stepped up and addressed all of my concerns. She also scheduled a time to follow up and make sure everything we discussed was working out! If more businesses had this sort of customer service it would be a better world! Thanks Reba! ⭐️⭐️⭐️⭐️⭐️
Reba was a pleasure to work with in renting a garage at this location. The location is very clean, convenient, and very move-in friendly.
Quick and easy sign up. Reba was great.
Reba was super helpful and very cheery!
I spoke with a lady named Reba and she was so helpful and welcoming I'm tell all my friends
Reba provided an excellent experience. Quick and easy.
New here, but seems great so far.
This is an edit to my original 4/5 star review.
The original review was pretty stellar, except for the fact that the team tried to charge me for insurance, which I already had.
With that being said, I'm switching to 1 star. I use the star system more as a, "How likely am I to refer a friend/family member to this same business?" type standard. And for Public Storage, the answer is a flat, "no."
The reason... they increased my rate by ~40%. To advertise rates of $49/month and turn around to increase the rate to $68/month is absurd. They do this banking on the idea that you've already moved your stuff into their facility and will be less likely to move it out. Avoid this place. This is a super shady business practice.
Addition edit. As of January, they’re increasing the rate to $85/month. So within a year I will have gone from $49/month to $85/month.
Reba is amazing..You should clone her for all your locations
Pleasant and helpful
Reba is AWESOME! She was so helpful.
Reba and her Manager were super helpful. They were able to help me rent a 10x10 storage unit and I was able to move my personal belongings the next day. Also they were super kind enough to offer me a competitive rate because I was a public storage customer before! I will definitely recommend them to my friends and family.
Very impressed with Reba and all the help. Great service and people, done looking for our storage needs as Reba was the best and most informative to help with our needs and assisted with all our questions.
Amazing customer service! Reba is amazing!!!
The management of this location is fantastic!
I called to get help with my account and the lady on the phone was overly helpful and very kind , customer care is every bit of 5 stars !
Reba!!! You are an absolute life saver! Thank you for your kindness and making this whole moving into a storage as Smoot as possible! All my anxiety that I was having about everything…, you took away and made me feel so much better! Thank you for going the extra mile and staying late to make sure I was taken care of!
There needs to be more people in customer service like you! You are truly an asset to public storage!
Very nice, clean units. There is a small “gutter” at the front of the storage space to prevent water from getting in the unit. Reba, the manager, is very friendly, knowledgeable, and helpful. We could not be more pleased with choosing this facility!
Reba is very helpful and kind. The building is clean and well maintained. She is an asset to the company.
Great customer service! Reba is amazing at her job…. very polite and knowledgeable. Would highly recommend.
When we first got to our space we realized that what we had requested online wouldn’t work. I went into the office and spoke to the manager who was very nice and helpful! She was able to get us into a space that worked best for our needs. They also have an app that you can use to open can close the gate!! This makes it so easy when coming and going.
Needed a storage unit for a few months, Reba did a fantastic job getting me setup, was always there to answer any questions I had, and made moving out of the unit a breeze. I’ll be coming back to Reba for sure if I need another storage unit again in the future!
Very understanding and willing to help.
I used the facility to facilitate a recent sale of my house and move. Reba, the location manager, was very helpful. I made a mistake in the unit I initially rented and she kindly, promptly helped fix it. She also made move-out a breeze. The facility and specific unit was also very clean and well maintained.
Reba was amazing throughout our entire experience. She was always so helpful in each interaction we had. The location is great as well and would definitely recommend Reba and this location!
Reba was great to work with - Great manager and excellent customer service. Highly recommend her and this location.
- Josh H.
Very clean, low rates, great service.
Very friendly staff, answered all of my questions very well. As well as a non stressful rental process!
It was fine when new and empty. The rates were relatively low. As soon as the filled, the rates doubled - and that's before any inflation.
Went to talk about storage prices and Reba is the best. She is so patient and answered all my questions. And she is so Professional about every. Thanks for all the help Reba
Reba and Kent are very helpful and walked me through the process in leasing a unit. A+++ all the way!🙂🙂🙂🙂
Reba was very personable helpful, and just an overall wonderful person to work with for renting our unit!
These people are amazing! I will definitely use this place for all my storage needs! Young lady was training 3 people as she was helping me and that is the best experience I have ever had ! Thank you public storage!!!!
Reba and her trainees were super friendly and helpful. Got us a good storage unit and deal! 10/10 recommend!
I rented online and realized I needed to make a change and get a bigger unit. Swung by the office and Reba took good care of me! She made sure I knew my options, showed me the unit, and took care of the details of the upgrade in just a few minutes. Top notch service.
Can't say enough about this facility! Reba does a fabulous job. I'd recommend this location of Public Storage to anyone!
After 5 months here I received an email of a 25% rate increase, $59 a month. I spoke to two different local employees and was told that there was nothing to be done things are going up everywhere. I pointed out that the rate of inflation was 7%. Not 25%. Too bad for me. Avoid Public Storage. Their rates don't mean anything.
Excellently maintained facility with many great storage options! Very convenient to get in and out of as well! You can tell whoever owns this that they really care you are getting a good value. I will never store anything anywhere else!
Great staff with friendly service!
Reba is super helpful, friendly and makes everything smooth and easy!
Reba at the Public Storage on Bataan Court in Noblesville is Fantastic! Very, Very Helpful in getting me setup in not just 1 but 2 units! Very friendly. Highly recommend this facility!!