**Update 12/16/24: I wanted to submit a new review because this facility was purchased by Public Storage and I just rented another unit. I LOVE that Deb is still here caring for & managing the business, she is so kind and knows her stuff! She goes above and beyond to take care of me, no matter how small the request. This time, we rented a larger unit and I love how much space there is to unload outside each unit, plus how clean the unit was when I took possession. I had about 15 questions and Deb answered them all with a smile! There are a lot of upgrades with the new company, my favorite being the app for your phone, allowing you to access and open the entrance/exit gate without even opening your car window. Very user friendly and easy to make changes to your payment, etc too. I definitely see a LOT of improvements with the new company, but SO GLAD Deb is still there in person to take care of us too!
We used Simply Self Storage for 2 years before buying our home! The whole process from start to finish was very easy & convenient. I was able to get an account setup online and rent the unit online without having to speak with anyone. During the two years, if I needed anything, Deb was always just an email away and very responsive and kind! It's very well managed and taken care of, plus an incredibly secure facility. A couple things to note:
1) The rent will increase slightly every year from what I experienced (expect it - that's renting 101)
2) If you have to access your unit in the winter and it's snowed a lot, your unit might not be easily accessible and you may have to shovel yourself a path! They do plow, but the giant piles of snow have to go somewhere within the facility.
3) Submit your renter's insurance annually when it's almost expired, otherwise Simply Self Storage will start charging you a monthly insurance fee of their own until you've updated with them.
4) We did not rent a climate controlled unit. Our stuff was fortunately in totes when it was stored - but you can expect a LOT of dust and dead bugs if your items sit there a while. I am sure this is very normal for all storage facilities, but plan accordingly!
Downsizing and wanted prices . Josh and Deb was very helpful and showed me the different sizes available and the security is great.
Staff are very friendly & the temperature controlled units are well maintained.
Overall good experience renting a space
Deb was very very helpful on all points if I ever need another unit it will be thru her
Wow! I'm normally stressed when it comes to big life decisions. The people working at this office where so patient and understanding with English isn't my first language.
Deb is the best person who ever worked for you
Last place in Lafayette I’d rent from. A worker yelled from the window telling us to go away (it was 7pm). He was super rude. My rent also went up $50 from the original sign up price after only a few months.
Very friendly and professional service. Clean and secure. I would rent here again.
Deb was very helpful and professional! I will always come back here for all my storage needs.
Good location and service
Great price and always clean storage room and not to mention very helpful service, they fixed the track on my door and moved me to another 10x10 with no problem!! 5 stars
Deb did a great job helping us get our first storage unit. She was very patient showing us the different unit sizes and answering all our questions. I’d highly recommend them for your storage needs!
The place is very nice and clean. The staff was very helpful in helping setup my unit with me, Debra especially. She was very helpful and polite. Amazing place and people!
Staff was very helpful and friendly.
Time for a garage sale!
New owners, price was raised $33 and somehow a combination clock fee of $54?? Read closely what you sign! If I have it store it, I need to reconsider, if I need it!
Easy to rent, easy to access, easy to close your account. Staff was helpful
Stored my stuff here for about a yr. Always had good experiences.
Excellent service, easy online lease and application. 2 hours from starting the lease online to loading my stuff to gaining access to being unloaded. Highly recommend.
Deb made it extremely easy and was super helpful!
Highly recommend, Deb made the whole process super easy. It was a spur of the moment rental on Memorial Day and I was able to get in the same day rented for about a month and didn’t have any problems with the unit itself- I rented the 10x10 and still had plenty of space to add things if needed. Thank you again Deb you are amazing at your job!!
Very Nice People that work there
Staff is wonderful! Recent significant price increase made the facility less competitive
Deb has always been so accommodating and wonderful to work with. She was always kind to my sons too. Would highly recommend this location for storage needs.
Love this place :) Got two units, and it was seamless and easy to rent. The folks who run the facility are also super nice!
Friendly staff, clean facility, and good security.
Deb and Eli are both very accommodating and kind. I highly recommend this Simply Self Storage facility.
Good rates and convenient location for us. :-)
Deb at the Tazer Drive location is an amazing person to deal with. She always has the customers in mind and goes above and beyond to take care of them. I was so grateful for her and the team over the past year and would definitely use them again. If any upper management is reading this I don't know what you're paying Deb, but it isn't enough; she is a blessing to have at that facility!!
Very intuitive online system to reserve unit quickly. Great staff (Deb and Eli) that provided access to the unit quickly. Easy drive-up to the unit. Highly recommend!
Wonderful experience with this place and the manager working there, they were quick, helpful, and the area looked pretty clean! Will be coming back soon.
They work with you on Tazer Dr I dont have enough stars to click to show how much nice they really are.
Super friendly and helpful service. Made my experience very easy.
Very friendly and personable!!! Deb was great and easy to communicate with answered all my questions
Deb & Keatan are truly amazing they always go above & beyond for you I would hands down 100% recommend them!!
Deb and Keatan are awesome!!!! I would totally recommend anyone who needs storage space to go here. They were helpful and extremely nice. I will be coming back here if I ever need to rent a unit again.
Great customer service by Keatan. Place is clean and location is great!