I recommend getting a storage here. It was quick and easy and not to mention the awesome customer service we received from Chris! Thank you to Chris for being so helpful and kind.
Chris was very patient and very helpful getting me thru the storage rental process, and seemed to be very knowledgeable about his job, thanks
Chris helped me get my storages fast and easy and was very helpful this move I need 2units and he was knowledgeable and showed me how to gain access
Sarita helped me a bunch!
Sarita was very helpful and walked us through everything step by step.
Sarita, Great help and great space
Sarita and Renee, both are very helpful and informative and quick.
Sarita, very nice and thorough
Sarita, has a outstanding service and great service I never ever had
Sarita, was the best. Great service ever.
Sarita, was very helpful and had excellent customer service she was very polite
Renee has been very helpful since day one I rented my unit very attentive I appreciate everything she’s done
Chris helped me easily transfer units and save
I needed to upgrade my unit to a bigger size. Sarita was alot of help. She made sure everything was smooth and even stayed until I was done clearing everything out of the old unit.
Sarita is the best that’s been here at the storage please keep her
Sarita, she's very good very helpful great service
My rating of five stars from Mr Chris is because of its excellent customer service and his knowledge of explaining my deal to me. Also kind & courteous.
Renee was great and help me get a space that fits my need Thank you for all your help
We had a family emergency that required us to get a storage unit quickly. Renee was so helpful during our visit.
Sarita was very nice and helpful. Location clean and cool.
Seríta was very professional and helpful. She answered all my questions that I had.
The attendant was very helpful. everything was done fast and easy
Sarita was very helpful. Great service and help with moving between storage spaces.
Sarita is an amazing employee, she helped me to her fullest extent!
Sarita was absolutely amazing. She helped me out tremendously and had a smile on her the entire time! Thank you!!!!
René,
Is very professional, Answered all my questions. explain everything so well for me to understand rent, insurance, late fees, hours, etc.
highly recommend to go see her for your rental needs.
Excellent service, would highly recommend!
CHRIS WAS WONDERFUL. CHRIS MET ALL MY NEEDS WITH NO PROBLEM. I ASKED QUESTIONS AND HE ANSWERED THEM RIGHT AWAY.
Sarita was extremely helpful . It was very easy and I left without questions or concerns thanks a million
Renee, she helps me for discount for my rent I’m really appreciate her help
Started at $65. Per month, now is $185. Per month in a 7 month period. In office staff have been kind and helpful, although they are left powerless by the company. If you call to speak to upper management they blow you off and don't care.
I have been in public storage for quite, sometime now, and l can tell you the service is excellent, The people are nice and helpful. The in and out hours are great. I would like to thank a few people for their level of service there, and Renee is one of them there who can answer any questions you may have. Again, thank you, public storage, for your services.
Both Charlie and Renee have also been professional and very polite when I come in to pay for my storage unit
Sarita was very helpful and patient…. Most of all friendly
Chris and Renee made space for me when I needed it and were very patient and kind.
Sarita, good service and good information to help me to finish my rental over park city
Hello my is Reynaldo I happy to inform that Chris was outstanding his customer service was wonderful. I give him 5 Star. Thank you
Rene was absolutely amazing! She went above and beyond to help me find the perfect size storage for my needs. She also walked me through the set up of the app and showed me how to use the self-service! Based off her customer service, I knew public storage was the place for me. Thank you dearly Rene!
Always a great experience the employees and it's clean
Renee and staff are very accommodating and make what could otherwise be a difficult experience manageable.
I would like to thank two people who have made a difficult time in my life a very pleasant experience. Renee and Charlie are two of the kindest people, so willing to help and ready to give the best quality service. They help me save money with mindful tips and I was able to get the best size unit that would best fit my needs. Thanks you two Rock!
Very friendly and nice , and helpful,
Mrs. Renee is such a great employee and I would use public storage for all my needs in the near future just don’t get rid of her she’s very polite and helpful.
Theresa Mostowicz
Going to move soon I hope and stuff is safe there
Price is straight... But you can hardly find a worker in the building.
Great customer service! Renee was very courteous and accommodating making storage experience less stressful.
Ms.Renae was a big help in my time of need we need more people in the world like her 😁
Clean, friendly and affordable.
OmG,Ms.Renee, Thank you for Knowledge of all of your Job Protocol and Helping me.
I have been sent on Rogue mission from a U Storage company in zion,IL off (Sheridan Rd.)I come to 1401 public Storage in waukegan il, and get all the help That I need in Making my Moving transition easier & save $/x.
can I say that Ms.Renee was patient professional understanding with me while She Was interrupted by other customers with issues of her own and Ms. RENEE was still pleasant and professional during this overly complex situation that in was dealing with.
THANK YOU 😊
SUGGESTIONS:
"EMPLOYEES OF THE MONTH"
Mr. Charlie is by far the best employer I ever met! He was on time, super duper sweet, Funny and outgoing. He broke down everything perfectly, made sure we understood the policies. Asked if we wanted to see the units first, answered all questions as well was very patient. He definitely deserves a raise. Units were as shown at the same prices that were given online. It was a quick and easy process. Thank you again.!
Always clean and helpful when I ask.
WOWWW...!!! Renee is Outstanding! Her customer service is PHENOMENAL! She's personable and caring. She treats her clients with the utmost respect and pays attention to detail.Great Work Renee...you DESERVE A RAISE!!!
Went to this facility in Waukegan and was treated wonderfully by Renee! Her customer service was on point. She was very knowledgeable and answered all of my questions in a professional matter. She provided me with the best customer service. Renee is a great asset to your company and I would definitely come back again.
Always clean with plenty of carts to help you out
Renee is always so friendly and helpful! My dad loved storing his stuff here for over 10 years.
Yesterday, I visited the public storage in Waukegan, IL I had the pleasure of being assisted by Renee, whom I must say is an Amazing employee, very Polite she went above and beyond to help me in upgrading my storage unit.. I was very Pleased with the service, I received Renee, is awesome I look forward to seeing her again.. thanks again you guys!😊
What can I say about my customer service experience at Public Storage Waukegan? Renee, The Attendant IS OUTSTANDING!!! This was not my first time renting from this facility. However, both times I can truly say that my needs were met. I was greeted with a warm friendly smile. She told me how to navigate through the technology of the APP and provided me a map to my unit. The facility was automatically lit heading to the unit. And the icing on the cake, Renee helped me as she guided me in unfamiliar territory within this HUGE facility. She actually earned MORE than 5 stars. With that being said….Renee, THANK YOU for being such a SWEETHEART and for your assistance. You are PHENOMENAL!
Best wishes,
~Camille
When coming into pay my storage fee’s the attendant, I think her name was Tami. Went out of her way to stay part closing. She has already locked the safe. She opened everything up for me to make change. Tami was very knowledgeable and nice. She was a great representative.
Renee was so helpful I really appreciate her
Thank to the property manager Renee for helping me with this was so brand new to me and she made it like it wasn’t bad at all.. thanks again Renee