I was skeptical of a kiosk as a method of securing a unit then the friendliest lady, Tina appeared on the screen and helped me obtain exactly what I needed. She was professional, courteos, and efficient, I was in and out in 15 mini and have my unit .
Thank you so much!
Don't use the lock they provide, I couldn't get the key in without it snapping off. Had to call a lockpick and spend an extra 120$.
This place is awful! I got hit by the flood so I moved items into the unit and didn’t realize there wasn’t a key to the lock. The unit was broken into before I came. The door was open and the lock was on the ground. I was stressed so I wasn’t thinking. After a got ahold of someone, they told me to go look around to find a unit with a yellow tab to break into that unit to take the key. I replied- I’m not going to do the same thing to another person. I really needed a lock so I looked around to find a locker with a yellow tab. I couldn’t pull it open. The woman on the phone told me to pull harder. Enough said about place.
Worst storage unit ever! Liz is a nightmare to deal with she is super rude, oh and the moment you rent a unit they are going to keep raising the rent every month.
Excellent check in process, and easy to follow. The location is great
Just wanna thank everybody that helped me get my two units situated and settled in, everybody was very helpful and I appreciate all the help very clean facilities and easy people to deal with, thanks again for all the help team
Do not like the way you cannot even speak to someone in person you have to use a screen. Very unpersonable experience.
Liz is awesome, knowledgeable, friendly and professional.
Very Clean Facility. Great employees.
Liz is awesome, knowledgeable, friendly and professional.
I talked to Liz about a storage unit for my upcoming move and she was both knowledgeable and informative! Thanks Liz!
Highly recommend this place! We had a larger unit and got rid of many things so we wanted to transfer our things to a smaller unit. The staff was the most nicest people and they made the transfer super easy for us.
I rented the space online at a great price, checked in online super easily, and got everything squared away easily and quickly.
I do reviews a lot, I'm fair and practical. This is literally the first HORRIBLE/ NEGATIVE review I've had to write. This place, where do I start, the app has error 404 reports for the documents you need to view. The amounts owed are different than the amount shown in the actual computer (if you call an employee) ,my gate access code didn't work when I was told the issue was resolved. Liz, the manager didn't seem to get involved once she returned from being gone. And, GOD FORBID YOU TRANSFER UNITS. THEY WON'T HONOR A PROMOTION THAT WAS ALREADY GRANTED. So, tread lightly guys.
Amazing customer service! The self service Kiosk is cool and the live help was great. I got a follow up call asking how it was moving in. Really appreciate their help!
Nobody at this location. They are across the street at the other one.
Liz is great, keeps both properties very nice
Liz was extremely helpful I went to her big location and she didn't have the size I needed so she helped me do the rental for this property that had exactly what I needed, thank you Liz
Rosemary was very helpful and professional in completing e-rental. She deserves a raise. She has great attitude and she makes the customers comfortable.
These folks are lovely and kind to deal with.