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Public Storage Self-Storage Units at 7480 S Military Trail, Lake Worth, FL
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x4'Online only price$ 10/mo
Small 5'x4'- Climate Controlled
- Inside unit
- Locker
$ 10 /mo $ 10Best Price Label+ one-time $29 admin fee
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4'x5'Online only price$ 17/mo
Small 4'x5'- Outside unit
- Drive-up access
$ 17 /mo $ 22Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 18/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 18 /mo $ 23Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 18/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 18 /mo $ 23Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 30/mo
Small 5'x8'- Outside unit
- Drive-up access
$ 30 /mo $ 37Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 30/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 30 /mo $ 37Best Price Label+ one-time $29 admin fee
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4'x10'Online only price$ 31/mo
Small 4'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 31 /mo $ 39Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 31/mo
Small 5'x8'- Climate Controlled
- Inside unit
- 1st Floor
$ 31 /mo $ 39Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 32/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 32 /mo $ 39Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 33/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 33 /mo $ 41Best Price Label+ one-time $29 admin fee
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8'x8'Online only price$ 72/mo
Medium 8'x8'- Climate Controlled
- Inside unit
- 1st Floor
$ 72 /mo $ 90Best Price Label+ one-time $29 admin fee
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8'x10'Online only price$ 75/mo
Medium 8'x10'- Outside unit
- Drive-up access
$ 75 /mo $ 93Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 78/mo
Medium 5'x15'- Outside unit
- Drive-up access
$ 78 /mo $ 97Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 79/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 79 /mo $ 99Best Price Label+ one-time $29 admin fee
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5'x20'Online only price$ 79/mo
Medium 5'x20'- Outside unit
- Drive-up access
$ 79 /mo $ 99Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 79/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 79 /mo $ 99Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 79/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 79 /mo $ 99Best Price Label+ one-time $29 admin fee
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8'x15'Online only price$ 87/mo
Medium 8'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 87 /mo $ 108Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 116/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 116 /mo $ 145Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 116/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 116 /mo $ 145Best Price Label+ one-time $29 admin fee
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8'x20'Online only price$ 119/mo
Large 8'x20'- Outside unit
- Drive-up access
$ 119 /mo $ 148Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 122/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 122 /mo $ 152Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 168/mo
Large 10'x20'- Climate Controlled
- Upstairs/elevator
$ 168 /mo $ 210Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 168/mo
Large 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 168 /mo $ 210Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 168/moLarge 10'x20'- Outside unit
- Drive-up access
$ 168 /mo $ 210Best Price Label+ one-time $29 admin fee1 unit left! -
12'x25'Online only price$ 346/mo
Large 12'x25'- Outside unit
- Drive-up access
$ 346 /mo $ 432Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Lake Worth
Resources from the Help Center
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See what fits in different storage unit sizes
Lake Worth Storage Units Between I-95 and Florida's Turnpike
Storage units in Lake Worth are located just south of Hypoluxo Road, halfway between I-95 and Florida's Turnpike. Cheap storage here includes indoor climate controlled storage units and outdoor units with drive-up access. Other options include car storage as well as boat and RV storage.
Avid golfers can tuck away clubs in a 5x5 storage unit after a round at nearby Winston Trails or Pine Ridge golf clubs.
Nearby Hidden Oaks K-8 School families can store all their recreational gear in a 5x10 storage unit play at West Boynton Park and Recreation Center. Plus keep your umbrellas, sand chairs and beach toys in the storage rental for relaxing days at Lake Worth Beach Park.
A 5x15 storage unit will hold a small apartment's worth of furnishings if you need to sublet your place or when using it for short-term rentals.
Residents of nearby Savona Grand and Worthington apartments sharing a place can store duplicate furniture in a 10x10 storage unit. Couches, coffee tables and dining sets can be packed in along with boxes and excess kitchen equipment until needed again.
An outdoor 10x15 storage unit is ideal for storing watercraft. With drive-up access it's easy to load and unload kayaks or standup paddleboards. Spots to paddle are plentiful, including Lake Worth Lagoon and nearby Lake Osborne at John Prince Park.
Households near Park Vista Community High School planning to remodel can store five rooms of furnishings in a 10x20 storage unit. Your belongings will be close by should you need to retrieve something during the renovation project.
If you need to store an extra car or park while on the road, we have plenty of car storage on-site. Also available are longer spots suitable for RV & boat storage . Boaters can access the intercostal waters at nearby Bryant Park or Lantana boat launches.
Lake Worth Public Storage has a wide range of storage solutions to meet your needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 560)
The staff was absolutely amazing. Saran helped me to complete my rental. Deiondre and Marlon were a was a pleasure to talk too. Thank you all so much.
The staff are very nice, welcoming and professional. Saran is awesome and very patient. I am satisfied with the service.
Happiest day was my last day renting here. Doubled the rent within 1 year. The gate hit my truck on the way out and they tried blaming it on me.
Thank you terica for the merchandise
DO NOT STORE HERE!!BURGLARIZED, DESTROYED BELONGINGS, ZERO SECURITY AND TOTAL NEGLIGENCE!!!
I cannot stress enough how horrible our experience has been with Public Storage. Our unit was burglarized, lock broken, and our personal belongings were stolen, and destroyed. Come to find out, we aren’t the first ones to be burglarized & violated at this location. Found out there were prior break-ins on many units, the most recent being in February, and July with an arrest being made. To add insult to injury, when we discovered the break-in, our unit was also covered in rat feces, clearly showing a complete lack of cleanliness and facility management.
The most alarming part is the total lack of security at this location. THERE IS NONE! There were no video surveillance cameras to monitor the facility, and security is so lax that it felt like they were practically inviting criminals in. Management's response to the situation was equally infuriating, they were completely incompetent, dismissive, and offered no real assistance or solution to the nightmare we were facing.
Despite the repeated break-ins, we were never notified that our unit could have been a potential target, leaving our items completely vulnerable. Management didn’t even bother to alert us so we could check, and secure our belongings. This kind of negligence is completely unacceptable!
If you care about your personal belongings, stay far away from this place. Public Storage shows zero accountability, and I wouldn’t trust them with anything of value. This place is a disaster for anyone looking for safe, reliable storage, and it’s clear they have no regard for their customers’ property. Find somewhere else!
I guess this is what you get if you store your personal belongings with Public Storage. We not only got robbed of our possessions, most irreplaceable, but robbed of $300+ a month payments for 2+ years to secure them, and we were robbed of our peace of mind which has caused us immense emotional distress, and now the time & effort we will have to put into this, cleaning up the destroyed unit, and relocating.
Photos below of when my boyfriend cleaned and organized the unit on January 12, 2024… and our current mess we have to sort through & deal with.
Thank you terica for your customer and your nails were pretty
Thank tou Terica
Thank you for your help today
Thanks terica for helping me complete me move in today you were very thorough with the details
Thank you terica for your great help
Thank you terica for help today
Thank you Terica for your customer service today
Thank you terica for your help today and your nails are very pretty
Thank you terica for you great customer service today
Thank you terica for helping with my move in today
Sandrine was professional and helpful as well as friendly. Renting the storage unit was easy and seamless!
Sandrine and Terica WAS GREAT!
The nicest and most helpful ladies working here! I came in with my cousin to get him a storage unit they helped us immensely when we were having issues with booking our unit.
Also, the nails and lashes were stellar. Thanks you ladies
Saran, Terica, and Saran helped us find a convenient storage for our needs
Sandrine and Terica were great!
Termica and Saran were very helpful in helping us find a storage and getting through the paying process.
Sandrine great service
They didn't show me the unit before I bought it and now they are taking 30 dollars from me due to a "nonrefundable" fee I was never told about. Use another storage company.
Marlon is awesome! Would highly recommend!
Marlon and Jeannie gave us great customer service
There are rats that chewed through our boxes and damaged our items. The place is dirty and constantly we see garbage all around and inside the buildings. They also raised prices by over 30% on our unit. We removed our stuff and canceled the service.
Great customer service! Thank you, Sanar!
Sandrine and Saran provided GREAT CUSTOMER SERVICE !
Staff is amazing!!!! Place is clean, organized, and easy to get in.
Sandrine was very patient and gave us all the information that we needed. Excellent customer service!!
Sandrine provided great service as always!
Humidity issues often with sub par notifications. Then they raise the price without notification-and not just a few bucks…they double it. Distant staff and hard to communicate.
If you want to get screwed and have your rate increase multiple times and go from $105 to $214.... per month with only 30 days notice, make the mistake of using Public Storage. See you next Tuesday, you doosh canoes.
Rat infested!! Please beware of putting anything of value in this storage facility. We have thousands of dollars of damage to our property, due to rat feces and urine stains all over everything. It’s sad and disgusting.
Great service from Sandrine & Saran !
Sandrine was a blessing! She made my move the absolute easiest!!!
Marvelous staff!
Great customer service from all team members! They are wonderful
The smell alone should make you beware. Mice, rats, roaches. Garbage in hallways. They must have a new owner because the young girls just pretend to work, but really goof off and hang on their phones. They also probably stopped paying for an exterminator.
Service was great!
Sandrine provided excellent service and was extremely helpful!
Didn’t receive the lock.
No person on property during business hours to fix our issues of no lock.
Couldn’t store my stuff or get a refund.
On the phone again to customer service trying to resolve our issues.
RATS RATS RATS!!
the 2nd floor in infested with rats. I saw 6 running down the hall and over the top of the grids above the unit. besides the rats and bugs there are just disgusting piles of garbage left out everywhere.
Rat infested :( this is a brand new facility only two years old and everything has rats. I opened my unit and the rats scattered. Seeing them is awful and now have to investigate the damage. Let the employees know but this problem isn't going away anytime soon based on others who have had this issue. Brand new facility has gone to the rodents and there is nothing public storage will do unless I took the insurance or file with my homeowners. This wasn't a problem 7-8 months ago and now it's a disaster
Great
Clean and easy access 👍
Diondre and Jeannie delivered great service
Saran and the Office did a great job in getting them in . I am on the account even though I won’t have too much in there, but I’m a former customer and I recommended that they come to this location if possible and it worked out just fine.
TERRIBLE! Unless you don't mind rats. The place is INFESTED! Not just a few here and there...BUT INFESTED. In the hallways and inside the units. Rat feces was everywhere. Save yourself the trouble and headache.
RAT FECES EVERYWHERE!
Spoke with the facility management and the Regional Manager and nothing. The problem has only gotten worse. All of my family's belongings are now covered in rat feces to the point that EVERYTHING SMELLS LIKE RAT FECES. Also, the doors are always open instead locked, the elevators alarms are nearly always on, the keypads are often covered in spit, and there is trash everywhere.
Sandrine has been a wonderful help during the whole process of renting and having our multiple units. Highly recommend this location for great customer service!!
After having this unit for approximately 2.5 years with essentially no problems, unfortunately when we went to close out the unit we discovered it had been robbed. We were devastated 💔 😢 ☹️ 😭 Back up about a week ago we were called and notified that our lock on the unit seemed to be loose. We thought little of it as we knew we'd be getting there that week to vacate anyway. The oddest part is that our unit was ALL THE WAY IN THE FAR BACK CORNER. I'm very suspicious about who did this. Whomever did it took their absolute sweetest time rummaging and taking from me. With this being said the office guy said that a lady had been burglarizing the place and had hit about 10 units already and had been caught a few days prior. 😳 This is about all I have to say.
Rats running around and making a mess
Good service
Always great service from the folks at this location. Thank you Saran and Marlon for being professional and helpful!
Sandrine was Very Nice & Professional.. Out Of All The Storage Places I Had THIS ONE Is The Best One THANK YOU For Making Feel Welcomed Here
Sandrine and marlon are a great team! Great customer service.
Fast service great hospitality.
Wonderful Staff and Very Neat !
Sandrine had great customer service and she was an absolute delight to me!
The ease of finding a great price unit drew me in. Within minutes of reserving my spot, a representative called me. She was very professional, knowledgeable and accommodating. Setting up my account was very easy. 5 star rating for sure!
Service was great. The people are so nice, great customer service
So happy with my space and how they took care of me. I got a nice storage unit for a good price and close to the entrance.
Bluetooth gate access is the best!
Professional customer service. Great value for the price. Right in Boynton Beach!
Sandrine and Saran are a pleasure to work with very pleasant and professional I will highly recommend public storage to friends and family.
Great operation
Would not recommend. Went through a huge mold issue, had insurance on the unit and they only gave us less than half of what our items were worth. Emptied out the unit, to find rat droppings and a dead rat inside the unit. Everything smelled really bad. So upsetting while spending $250+ a month.
Wow. I’ve tried different storage locations before, so I can say that this has been the most helpful one by far. Jerry made the experience a lot easier too.
Horrible. Roaches all over the inside of the unit. Gates are left open in the front and the last time I was there the gates to the side of the property were left open. I was dropping stuff off one day and they had had a break in on several units. Customer service is horrible not only at the site, but also with corporate. There is a storage facility across the street..better of using any company other than Public Storage.
Greatest experience. Sandrine knowledgeable. Smart as a whip. she's a keeper. Follow-up: Upfront during sale closing was fine, but after everything was my fault. Sandrine "assisted" me choose a better size unit, but did not cancel original reservation. Consequently, I was charged for both units. I did not discover the error until about a week after when I checked by credit card transactions. When I pointed this out Sandrine told me the administrative fee was not-refundable. She said she would submit a request for one. Nothing happened, so I'm going thru my credit card. Also, the restrooms are a mess. The men's room is always locked. Lastly be prepared to be bombarded by emails (20+) since the original rental.
J, aimé beaucoup ce lier
Thank you Jeannie and Saran for your superb service
Neisha is awesome! Great customer service
.
Prices continue to go up. Employees uneducated and rude. Every person you speak to has a different answer for the same question. Always a run-around. I went in this weekend to remove the belongings. Definitely three maybe four people behind the counter had to wait 14 minutes for someone to come to the unit to help me.
Sandrine, by far, is the best! She was very informative and helped me pick the best space for my belongings. I'd highly recommend going to this location and making sure to ask for Sandrine when you do!
Sandrine, Saran , Sarah and Bria have the best customer service! I highly recommend!!!
The customer service at this location was outstanding. Saran and Sandrine were very informative about the units and sizes. I had a million questions but these ladies were very patient and professional in answering all my concerns. Best Customer Service I have experienced.
Sandrine,
Has best customer service I’ve ever witnessed, coming from a Walmart Cooperate member I was able to utilize this public storage location until I was able to set up everything at my new location. Thanks sandrine, thank you public storage family.
Great
This is the best storage around. The staff is super friendly. The girls are very helpful- courteous and friendly.
Jerry was the best. Ask for him :-) Jerry actually took me in person or showed me my storage shed. He never got tired of my questions on the phone and within 10 minutes I had a unit. And a great price.
Above and beyond good service. Thank you so much Jerry💯
I appreciate running into people like you in my life. I've been all over the world (Army)
...and I'll never forget how kind professional and courteous you were.
It's hard to find that anymore. And you exemplify awesomeness and that there are still good people out there who are professional and care.
Thank all of you. Very clean place also.
Sincerely
"Chief"
Harold Peck Jr
#FruitKakeTV founder
Sandrine was the greatest. So patient and kind!
Sandrine had the best customer service skills. It is always a pleasure when I come to this office. She is always willing to help and go above in beyond !
Place is a total scam most storage give you 2 month if you fall behind before placing payment lien on it and you can move out the first few days of the beginning of the month without having to pay for a full month that you wouldn't be using they fined me for leaving a tote out that I forgot about I called the office and talk to a young man told them that happen he says they threw it out mins after I left and charged me 75 dollars for a small box also I lost my keys once I asked them if they could lend me cutter they refused then claimed only a lock smith can cut the lock and they have to be there to watch it after i mention I could just go buy a drill with a lock on it myself they said that I couldn't and gave me a contact of some sketchy guy wasn't even a license locksmith i paid for my unit they never took off there lock leaving me locked out of my united and the times I went to remove my items I couldn't find any workers till this week so I ended up paying more then I wanted to since I tried to move out 3 month ago but couldn't because of there lock . The office workers are extremely rude and unpleasant
I had a terrible experience since they tried to sell me a store that was not paid for something that really was nothing like what was seen in the photos when I arrived there was only garbage and all the things had been taken away. I never come back to this place
Veronica was amazing! Arrived a couple of mins before opening and she assisted me with transferring units with no hassle!
Great customer service
I had a great experience every visit. Wonderful ladies in the office !
Very nice just didn't have change
Unlike the previous storage facility I used, the pricing here is not guaranteed to remain fixed while you rent here. In just over a year of being here, the price has more than doubled; they call it "market pricing adjustment", every 6 months. Meanwhile they are marketing available units for significantly less. It is a newer, clean facility. Unfortunately, I will be looking for alternatives.
The best service !
Sandrine gave the best customer service! Theeeee best
Great customer service experience. Veronica was amazing, personable, and explained everything perfectly!
I highly recommand this storage facility, not only this is very clean, well managed and easily accessible, but Brian has been working with me intensively to resolve a payment issue caused by my mistake, top notch service from Brian.
Thank you Brian for being comprehensible and helping me out.
The Public Storage staff at this facility were very courteous and helpful. They were gracious enough to show the storage unit I reserved. The application process was quick and seamless. They even took the time to show how to use the Public Storage App.
Sandrine was very professional. She’s extremely knowledgeable and helpful. When you come to this location of public storage, ask for Sandrine. She will help you.
Best customer service at this property! Bathroom and property is so cleannn !
Peter was very helpful to us. Please give him a raise
This storage facility is secure. A code is needed to enter through gate, a code has to be put in to enter building, code has to be put in to enter/use the elevator, and again a code has to be put in to leave the gated area. Other than the place being secure enough to have to put a code in to do/use anything, I disliked my visit here to help a friend move their stuff.
This storage place is not clean. If you need to use the bathroom think about going else where. The bathrooms are horrible, the smell like someone let one loose and left it. They look like some whiped/exploded everywhere, toilet paper everywhere, except none to use. To top it off no soap in either bathroom.
The carts for use at this facility are messed up making it tough to use. If the orange one is available grab that one as that is the better one to use.
The storage unit itself is a pretty good price for the size though making that the only reason to store here.
Public storage on Victoria very nice very helpful the app is one of the best apps makes it so easy to pay without aggravation but Victoria in the nice very helpful too
Stephane was great, very helpful!
Sandrine, Stephane, & Jewels were absolutely amazing! I’ve been having issues at my current storage unit location from a different company. I went into the office of the Public Storage facility on South Military Trail in Boynton Beach, Florida. Sandrine was the first smiling face that I saw, and alongside her were Stephane and Jewels. I explained to them my situation at the storage facility I am currently renting a unit from, and all three ladies were quick to ease my frustration, tell me the current issues I’m dealing with would not be issues here, and make me feel like I’m making the right choice by switching companies. Every question that I asked was answered kindly, efficiently, with clarity, and reassurance. I soon found out that Jules just started working there, and she is a trainee. However, you wouldn’t have known it based on how she jumped right in to help answer questions and provide guidance. These three ladies went above and beyond to make sure that every question and concern I had was addressed. They encouraged my mom and I to ask as many questions as we needed, and those smiles never left their faces. I am looking forward to being a customer at this Public Storage location, knowing that Sandrine, Stephane, and Jewels will be there to help guide me through all questions, any problems, and just to give me a smile!
Greatly appreciate the customer service provided by both Sandrean and Saran.
Victoria was amazing !! She went above and beyond and helped me through every step of the way. Thank you so much!!! I appreciate all your time!!!
Victoria was great and easy to work with! Our first storage unit had insulation that was ripping and getting worse. We explained that we had a work order placed a few weeks ago, and nothing had happened. She happily got us a new storage unit and waived all the fees. We got an upgrade too, and since it was due to a faulty storage unit she kept the same price as our original storage unit. Thank you Victoria! She deserves a raise @management!
Victoria was a great help today! She got me the right size for what I needed. Thanks!
Stephane provided Excellent service, was Informative and had patience with me. Thank you for your help.
Sandrine was quite helpful in helping with renting
Sandrine was soooo great ! Highly recommended!!!
Sandrine was great!
Sandrine, gave us excellent service. Good attitude, pleasant , and knowledgable, great service.
All Out Junk Removal has had a great experience at this Public Storage facility.
I highly recommend Public Storage on South Military Trail in Lake Worth, Fla. This two-year old facility is very clean (including the storage bins) and offers a variety of sizes for storage,. The bin I selected is in a three-story tall climate-controlled building with air-conditioning and elevator access (a 5 foot by 5 foot storage bin is seen in photo). There are plenty of flatbed carts to use so you won’t have to carry anything heavy and the elevators are large/industrial-size. The security is very impressive. You need a code to open the electronic gate to drive in and out of the secured area, as well as to enter the building and also to use the elevator. The customer service is wonderful and staff on site are very helpful, professional and friendly. Packing supplies and locks are available for purchase. The prices at this facility for storage are extremely competitive for this part of Florida! I give them the highest five star rating. AAA+++
Sandrine went above and beyond for me. She's the absolute best!
Sandrine was the best !
The girls are so helpful
They have amazing service in there locating they always help me and have help me evry step of the way thre simple processes. thank you for your help all of you...
.muy seguros
My wife and I were in an unfortunate situation and needed to store our belongings while we are in between homes. Victoria took away the stress and helped us tremendously with professionalism unmeasured. Her customer service backed with a true caring spirit, gave us some ease when we needed it most. She is an asset to your company and because of her I will be using your facility exclusively and suggesting our friends do too! Vrry appreciative. Marcus W.
The staff in this place is lovely and pleasant, Celeste and Victoria assisted me in my move in, they were both detailed and specific with instructions. Peter and Marlon assisted me in finding my locker and were very courteous! Their teamwork was sublime and communication very effective! Thank you very much 🙏🏽
Peter provided great customer service!
I wanted to revised my previous review as I realized that the issues I had really were not with management, they are with customers not being responsible for their own selves and cleaning up afterwards. The office staff was very nice, helpful and willing to help in any way. I would recommend this facility for your storage needs.
Victoria and Veronica were exceptionally great! I wasn't ready to rent today and they helped me complete the rental online. No matter what they say, these girls are the best
Sandrine is so helpful! She deserves a raise !!!
Sandrine and Victoria are the best everytime!
The young lady’s up front very nice and helpful
Property is very clean! Sandrine is very attentive!
Perfect check in with TJ. Easy and professional.
Safe, secured, clean, easy to get to your unit.
2 years later, Victoria was the same host who opened our account, making . Making some changes on our account too. Saran is also an outstanding asset to your great team. Your polite and thoughtful people make an excellent contribution to the organization.
Rented a 10'x15' storage unit here. The staff was helpful and the app is easy to navigate.
Sandrine she is fabulous !!!!! And made this experience a delight to work with you guys.
I had had an amazing experience at this public storage. I had the pleasure of being taken care of by Sandrine. She helped me transfer my unit and resolve my issues with exceptional customer service! I don’t know why I chose to go elsewhere before but I will definitely stay here for as long as I have my unit.
Everyone is wonderful in the office. So helpful.
HORRIBLE. I wouldn't rent here again if they paid me. It only two 3 months for them to RUIN ALL OF OUR BELONGINGS. We stored all of our house belongings after selling in this public storage (IN A "CLIMATE CONTROLLED" UNIT) and within a few months we got a call saying that they had mold issues. At which time we had to travel from NJ-FL to "check our belongings". Welp, they had to hire a "remediation" company to help "clean our belongings". Except per the remediation company, the best-case scenario was to throw away 80% of our items. They were horrible handling the matter. They weren't answering phone calls and the entire first floor had to discard of almost all of their stuff. Not to mention, when spending hours filing a claim with insurance (we had roughly $16k worth of things with proof of receipts, pricing, etc.), they offered us $5k. I can't stress this enough, IF YOU ARE WILLING TO RISK ALL OF YOUR BELONGINGS AT THIS FACILITY, DO NOT SIGN THE CONTRACT THEY PROVIDE UP FRONT ONLY COVERING $5K OF YOUR BELONGINGS. Because when they inevitably ruin all of your property, that's all they'll cough up. Shame on them. I can't stress enough, DO NOT RENT HERE. My wife also made a review that somehow "disappeared". I will be making a review here as many times as possible. It's absurd they can remove reviews with these warnings.
Victoria was a pleasure to work with. I highly recommend coming to this location.
Victoria was awesome. She is such a beautiful person she was extremely helpful.
Wonderful helpful friendly and fast service!
The girls in the office are amazing
Sad
If I could give them -100 I would! The absolute worst. The storage on 7480 S Military Trail has mold and destroyed my stuff. Stay away! They had refused to wait until I make it back to FL to inspect my stuff. They want to throw away my stuff without my family or I being there. Do not do service with them.
The store manager is the worst Sandrine and she refused to give me the district manager when I first asked for it. She also gave misleading information. Her attitude since day one really stinks, and she likes to talk over you. To understand something you have to LISTEN!!!! Definitely needs customer service training.
This people are unprofessional and always trying to double charge accounts. Stay away from this place!
Great service and pricing. E rental was very easy. Patricia helped walk me through it and download the app. Great all around!
They all were very helpful and Pleasant. I saw great teamwork in the office.
This place is always clean workers are helpful in the office. The public storage is safe .I storage my personal things after I sold my house.
Great Service
Bad customer service, very unprofessional customer support, I have been using the storage for over 3 years and while I'm trying to see if I can change from one unit to another, the way my mother in-law was treated was disgusting, moving to another location due to poor customer service. This happened today (same day as the review is being written).
Great 👍
Nobody ever answers the phones. Raised my rent by 33% after 5 months.
The best facility and staff by far very patient, helpful and courteous
Girls are the best! I would highly recommend to anyone! Victoria and Jess
DON'T GET FOOLED,THEY ADVERTISE ONE PRICE AND CHARGE YOU A DIFFERENT ONE,DON'T DO ANYHTING ON LINE AND DON'T GIVE OUT YOUR CREDIT CARD.
Great service
The ladies at Public Storage are so nice and helpful. They made our storage experience pleasant. The temperature control is just right and our units were clean.
Victoria and sandrine are awesome! Gratis service !
Victoria and Sandrine are the absolute best!!!!
Muy bueno
Quick! Great assistance. I needed a unit asap. Drew help me and explained all to me . Definitely will recommend
Victoria was nothing but pleasent, bubbly positive attitude and extremely knowledgeable about that facility! Definitely recommend!
good service very friendly and very good prices
I just really want to thank pubic storage due to the great customer service they have I came in upset and both Vic and Jess made sure I left with a storage and a smile on my face my day was definitely made by those 2 those girls are what you call amazing customer service !
i had a sudden need to clear some clutter out of my house and found Public Storage just 5 miles away. i didn’t need much room and didn’t want to spend much money. i booked online but the tiny closet was too small so the managerial associate Jess found the only available 5 x 5 closet which is perfect for my boxes that stack nicely. Jess made this emergency into a very positive experience. she knows her business and she shows she cares about people. all my questions were answered and the space really is perfect and competitively priced. thanks Jess for representing your business so well. i am very satisfied
What started out as a nightmare was quickly turned around by an amazing manager by the name of Maguesta who works at the facility located on (7480) S. Military Trail. Within minutes of booking a reservation, she contacted me by phone to encourage me to pay for the unit because they only had one left in the size I requested. I couldn't seem to finalize the sale online so I called her back and she was kind enough to hold it until I was able to get there. She was professional, friendly and solution driven and I'm grateful for her help. Her positive attitude saved the day!! Kudos to a great employee!!
Greta service
cassi has been fantastic 👏🏿 amazing facilities!
The ladies at this location are the best!
The Ladies inside are awesome! I came to make my payment and they were extremely helpful. Recommend 5+ Stars
Victoria, Donna and Cassie these ladies were such a pleasure to work with. They all made me feel welcomed. This has been one of the best experiences in customer service I have ever had!!!! Best Group Ever….
Donna and Cassie are great customer service, thanks and very positive !!!
Donna and Cassie are very nice and friendly people they helping to made my move from one storage to another so easy and smoother. Thank you for your help .
Donna was very bright and helpful, her personality brightened my day, and she was able to answer all of my questions quickly and effeciently!
Donna was very helpful and friendly.
Donna and Victoria were amazing. Amazing customer service. Btw love her gorgeous blond lox would highly recommend their customer service
Donna and Victoria are fantastic team work, thanks so much!
Donna and victoria son las mejores! Me han hecho reír tanto! Vamos hacer una competencia de tShirt de 5andBelow! Jajaja jajaja
Donna and Victoria are fantastic, I love them and public storage!! Very friendly knowledgeable and helpful!!
Donna and Victoria are the sweetest ladies and very helpful!
Donna and Victoria were excellent ! I needed my lock cut and they sent me in the right direction
Donna and Victoria are great, good workers and kind
Great location
Thank you Cassie, Julianne & Stacy for the sparkling service guys.
Julianne & Cassie have sparkling personalities. Thank You for your help.
Stacy was very friendly and helpful. She had sparkling service.
Awesome help.
Nice place very clean got good deal on storage space friendly staff
This place is INFESTED with roaches.
It is so disgusting.
There are dead and ALIVE roaches everywhere. Walking from my unit to the elevator I saw at least 10-15 live roaches.
I have never had a storage unit with roaches before until this one.
I am moving my stuff ASAP.
Cassi is the best helped me rent a new space was a good experience
Donna was amazing very good customer service I recommend this place good prices.
Very bad customer service. Had an issue with my credit card being stolen and was immediately given a late charge of $31 when I called the person was not understanding.
So far , bad experience. I got there at 7 pm. My code was not recognized to enter the storage. customer service chat helped and fixed code. My space had a lock. No key. Customer service didn't help on that. No answer from manager. No consideration of my situation. Like I could wait until next day. Terrible!!
Donna was great
If you're looking for a fantastic place to store your stuff this is it their prices are beating everyone's and their staff is amazing I left my lock on my storage unit and they even called me back and made me aware that they do lock checks and that my key was safe and that I could pick it up on my next visit I only paid $54 for a 5 x 10 which is outstanding I was paying $112 at Alpine storage for the same size unit can you imagine that thank you so much lake Worth public storage
Great spot
Rented a unit today. Victoria and the other ladies were extremely professional, knowledgeable and very courteous. It was a very easy to complete the transaction, and they even helped us download the application to our phones that will allow easy gate access. Top notch service, thank you!!
Jess was amazing she helped me get the right sized unit and was spectacular I love it can’t wait to come here for her to help me ❤️
THEY HAD SPACE AND MADE IT EASY TO MOVE IN THANKS.