Easy rental process and very helpful staff.
advertised a 10 x 20 foot unit at the automated facility meaning you have to sign up first before looking at it. sure enough, i paid in advance then an hour later i drove to unit and it was NOT as advertised. it was a 18.5 feet by 9.5 feet. So now i am trying to cancel 1 hour later and they don't want to give me my money back.
Tammy was amazing and friendly. Explained everything and keeps a clean building.
Tammy did an amazing job on helping us find the perfect size unit. She explained everything to us and was very professional. Property was very clean and unit was ready when we got there. Thank you Tammy for all your help.
Highly recommend storage at this location, the manager Tammy is always extremely and exceptionally helpful and nice!!!!
Easy check-in and process.
Tammy was awesome. Very thankful.
Tammy was great and helped me save money
I've rented a space at this location for 3 years and approximately 1 month. Huge space that I could store 3 vehicles and some with space to move around. Over that time I got acquainted with Pam and Tammy as the on site managers. They have been professional, courteous, and at times accommodating to specific needs I needed met. It didn't matter where I was in the world. I had a peace of mind and confident that my items were secure.
I highly recommend this site for your storage needs!
Came in to Roosevelt location to get a small unit for some extra space at home. The manager, Tammy, was absolutely wonderful in helping me with everything! From walk in to move in, Tammy was there to help every step of the way. The unit was clean and ready for me to use. The overall feel is relaxing and safe. I don’t worry about my belongings. I know Tammy is taking care of it.
Moving in was a very simple process, I reserved everything online and the app makes access to the facility very easy.
It was so easy to book both units. They had amazing customer service! When we moved in and moved out they checked in to see how everything was!
I have been renting the storage unit from Public Storage on Roosevelt Boulevard in Jacksonville Florida for a little over a year. I needed to downsize due to finances and the manager on this site, her name is Tammy, was extremely helpful in helping me in facilitating, downsizing and figuring out the money situation. She has been very good about helping me with everything I have asked for. Thank you, Tammi!
Nice costumer service, and there are really clean and good prices!
Shannon helped us from Orange Park on 17...
Wonderful service and a fantastic attitude!!
I will recommend Public Storage every where I go. 😎
Very nice attendants good storage location.
Tammy was amazing! She was very informative and got me set up with a storage rental faster than any place I've used in the past.
A great place to be treated with respect and care. Tammi is the best too!
It's a no frills storage place. A 10x10 is almost $200.00 a month. No climate control. No nothing extra. But my stuff is safe.
I needed a place to put some stuff. After calling around, I zeroed in on Public Storage. After talking to someone at a call center, went by and interrupting Tammy’s lunch. It took about fifteen minutes. Wonderful service all around.
Very helpful staff. Doorways were smaller than width of unit which didn't work for us but not the locations fault as we didn't call ahead. Facility appears to be secure and clean from what I could see.
Complete waste of time, nobody there.
I called and have spoken to a woman. She refused to specify what sizes were available on the Roosevelt location, stating that there were no Small or Large sizes. First lie.She also quoted me for a medium unit with a bigger price than the one on the website. I have the email that can prove it. Second lie. She was rude and incompetent so we will go for another company . Also no attendant at the phisical location and nobody to show you the spots. She had her manager call me in order to push for their business, but no thanks. Greedy incompetents.
Good location.....
Poor customer service due to never having enough workers, doesn't open on time, the customer service number is not eastern standard time so even more of a headache. I work on base so this is the only reason this place was used. No official way to say I'm satisfied or need assistance, no one checked me out.
We have a huge storage unit, and thought maybe we could transfer and downsize a little after moving, but downsizing did not turn out like we anticipated, Ms.Tammy the manager made sure our needs were met, and assisted us with professionalism. She's so kind and personal, and makes you feel of importance and not just a number. Thank you for taking the time out and offering the best of customer service to me and my family.
Tammy was very helpful and informative. She made the move in experience convenient and easy. I was in and out and felt good about the move. She also apologized for something that wasn't her fault and I appreciate the sentiment. Thanks Tammy!!!
Its a pretty standard storage facility, nothing too stand out about it but I can say the woman who works this location has always been great. She is always friendly, helpful and kind.
Great customer service. Smooth, quick service. Thank you for all your help!
Thank you Rhonda for the great service
I can't figure out how to add a new review so I'm adding one to my older review..., I would like to give Tammy kudos for all her help with customer service. Thank you very much, Tammy!!
Property manager was extremely easytpwork with and personable. Answered any and every question I had .