Public Storage Self-Storage Units at 3800 Jog Road, Greenacres, FL

This place has the worst customer service. The girl who works there is racist against Latinos. They treated us super badly and when more customers arrived, she served them first.

Horace excellent manager, he treatment like family and helps nicely and with honest words for me. Thank you Horace ! You had a client now for long time. Ruth Benitez

Latasha was really incredible very helpful & nformative too! She showed so much kindness & patience!! I give her 12 stars!!

Easy access, clean and friendly staff.

Kim was very helpful and went over and beyond to help me.

Mrs Latasha I Want To Thank You For You Help And Professionalism. Mrs Latasha Made Our Process Easier Thank You

The woman at the front desk (kim) should not he working here. Very unprofessional and makes people feel unwelcome to bring in and out belongings. The rest of the staff, they are great

Place loses lights on a rotating basis and very hot like there are conserving power. Used to be good not happy lately

I was looking for a place to store some items and met Mr. Horace he is so nice and had all the information I needed I will be storing at this store

Everyone in this facility is very helpful and friendly, thank you Montano.

Horace is 1 of the nicest person ever! Very friendly & helpful & understanding. Definitely recommend this location. William Morgan.

Kim is amazing, super helpful! She was able to help save us some money on our next payment.

Kim was fantastic! Super helpful, gave us a ton of important information about our account AND saved us money!!!

Excelente service and informative front desk lady Nahar.

Nahar is great. Best customer service.

NAHAR very wonderful and helpful

Ms Nahar helped my aunt down size to a smaller storage unit and she was very helpful to my aunt. Normally my aunt don’t leave review but she was insisting I make a review on her behalf keep up the great work Ms Nahar. Thank you.

Excellent customer service Nahar was a great representative for the storage center and was very knowledgeable and understanding of my needs for storage, units were clean and well taken care of, will be getting more storage here if needed.

Nahar was awesome she got me a unit so fast. And last minute too . She was able to figure out the mess I had going on with reservations. And got me the cheapest price in town. She was very patient and courteous. I would highly recommend seeing her at this location if you are looking for storage in Palm Beach county.

Nahar is terrific, she helped me and just was a wonderful sweet lady.

Nahar

Good service Nahar

They will trick you into 1 price for a year term then switch it after 2 months and try to force you out! Don't believe their Lies!! Find a different company to use.

Nagar is wonderful to work with. Very happy

The woman attending at the front desk- Nahar , was very rude and impolite, she was bothered by any questions we would ask which was basic things someone might inquire.

Nagar was a great help. She is an amazing person may God bless her. Next time you come in ask for her she will get the job done 💕

NAHAR

If I could leave 0 stars I would. This place is HORRIBLE. The people are rude, the hours are ridiculous if you work, they raise the rent every 2 months, they cut your lock if you're one day late, and after I moved it they threatened to charge me because apparently someone else put their stuff in my open unit. Buyer BEWARE!!! Don't rent here.

Nagar is great.

Nahar is very nice and healful,

Nagar is great. Good customer service.

Im writing this review with the utmost respect for Nahar for going above and beyond her call of duty. I came to the property very close to closing time and she didn't treat me like it was closing time . She followed through with the sale and I'm very happy to have met Nahar she a real asset to this company.

Nahar got me in and quickly and was easy to work with .

Nahar

Nagar was helpful

Nhar was super helpful and very pleasant it was trully a joy to deal with her.

Nahar Was great very helpful with getting my unit done for me to use.

Nahar is great PM

Amazing customer service. Thanks to the manager Nahar

Nahar was nice and helpful with lots of experience I would recommend a 10 in service for her!

Nahar , was very helpful and patient...I looked at several different sizes before I made up my mind..Nahar was very helpful..if anyone is planning on renting space at public storage go see Nahar ,she is very easy to work with and made my time there a pleasant one...

I have been a public storage customer for many years at the jog location, Allen has been very helpful over the years and has helped me with my account on different occasions, he is very professional and courteous and deserves 5 stars.

I am so grateful for the help Allen always provides. Allen is the most knowledgeable of all Public Storage associates I've ever known. Thank you for this wonderful service!

Had a excellent experience w/Allen by doing a rent by phone... He explained everything to me... I would highly recommend this place for storage...

I am happy to say I can recommend this Public Storage Unit. Nahar provided me amazing customer service and answered all the questions I needed. Thank you again!!

Naha very polite and help with all my needs . Awesome

Great customer service from nahar!

Nahar was lovely she helped us out with everything we needed, definitely satisfied

Nahar was very helpful and explained everything very well to me! Thank you!

Allan provide good service

Facility is not well managed, inadequate pest control. All of my belongings had rodent feces, bug eggs and dead bug carcasses covering them.

The worst customer service ever …!!!!! Specially at the front desk in the store…!!! Never again rent from this place , please rent somewhere else.

Nahar it’s the best !!!

First time ever renting a storage unit and Public Storage was a great choice. Sign up was easy and I was able to move my stuff in that day, prices are reasonable for the amount of space. Easy access anytime with your own entry code, you can also set up automatic payments using the app which was very convenient. Very clean, safe environment, 24hr AC and the customer service was fantastic. I utilized my storage unit for about 3 years without any issues whatsoever. Very Happy Customer and I will definitely use Public Storage again in the future!!!! :)

Nahar's customer service is exceptional! She goes out of her way to be helpful and accommodating. Thank you!

Nagar was a great help to me and I just wanted to say thank you!

Alan and Nahar they’re the sweetest and kind people I ever knew . I would recommend this place to everyone

Nahar was extremely helpful and pleasant. She is truly the embodiment of what customer service should be like.

Nagar helped me with my acct today I was very appreciative of all her help

Nagar is very good service.

Nahar very helpful

Nagar was amazing and the storage place was very unkept

Nahar was very helpful with processing my storage. She was very patient and got everything perfectly. Good Customer Service!!!☺️

Nagar is great.great customer service.

Nahar provided wonderful service. Very Helpful

Nahar working there is the best at her job.

Nahar was very kind and polite. She helped me with everything I needed. Thank you public storage for such a kind personnel at this location

Thank you Allan for all your help in choosing the right fit for me! I am in the beginning stages of a transition and I walked in with a few questions! Allan took his time in understanding my needs and assisting me in this early transition stage. Great, friendly, professional , attentive and efficient customer service.

The place is not safe at all. The gate has been damaged, and someone broke in six storage including mine. And they don't have any video recording of the situation. And to get a hold of them is a nightmare!!! I am very disappointed with them.

Nahar was great helping me out with changing bays. Accommodating.

I’ve had a storage unit here for quite a while and have always had great customer service. I recently had an issue trying to pay online as there was a glitch in the system. I contacted Allan the property manager who was able to quickly help me resolve the matter. I have spoken to him several times in the past and he has always been so polite and professional with me. I can see why he’s been there as long as he has. I highly recommend this facility as you won’t be disappointed. I also have spoken to Nahar many times and she has always been very courteous and professional as well.

Nahar was great! 👍 very friendly and patient. Thank you.

Nahar was as very helpful, I got my space quick

Nahar was great. Good service.

Nahar is so nice. make my day .outstanding customer service. she is wonderful person. I will come back to public storage to get my space over and over again as long as she is there.

Nagar, she very friendly and very helpful she walked you thru the whole process and explain everything

Allan was great!

Nahar was very professional and helpful thank you

Nahar was very nice and efficient. Also Allan is excellent. Rent here always

Nahar was very helpful

Nahar is very nice and patient Thank you

It's a cage type storage facility. Not much more to say

Nahar is a excellent,all is very good

Nahar is amazing. She provided me with so much help and was able to assist me with everything I needed. I definitely recommend this location.

Nahar was excellent and professional. Pleasure to to business with.

Alla is a very good person, excellent work.

I have my unit there I can't complain because they seem to know what they're doing there and customer service is very reliable. If you need a storage unit I'm sure one can be available to. But you have to be willing to pay the price

Allan was very professional. Great service at this facility.

Employee Nahar was very great, friendly and knowledgeable. I had some issue with payment she did her best to walk me through the process. Thank you again miss nahar

Great service, thank you nahar. Very helpful.

Nahar was wonderful and super helpful.

Hi I had a wonderful rental experience yesterday. It began w/a genuinely warm friendly greeting & Nahar who assisted me was pleasant, professional & informative. I am a customer service professional as well & in-person services remain very important as on-line business takes away from the good neighbor community feel that we need today. Thank you Nahar

Nahar is a very nice and professional lady

La señora muy grosera llegué a las 15 00 y que no me podia atender porque estaba en la hora del lunch pero grosera y gritando!!!!

Nagar is very nice. I like her service.

Nahar was quick took her time to answer my questions

The manager real helpful and her name is Nahar

Nahar was very helpful. We recently moved here and was looking for a short term storage solution. Nahar walked us through the entire process in detail and answered all our questions completely.

Its so surprising to see so many good reviews about Nahar, where as I had the worst experience today. Today is my first day and I signed up for the storage online. I go there. There is no guidance of where to go or how to reach my unit. While I finally made it to the storage unit, it started raining really bad. I went inside and asked my step daughter to wait in the car as it was raining really bad and all i had to do was return the new lock, Nahar showed no empathy at all. All i said was as a request if she can take the lock and process the refund, instead i get a very very rude reply saying there is a process and the process was me standing in the office in the AC where all she did was completed her process and said the refund will go back to the card. I mean how inhuman someone inspite of knowing the fact that i was completely drenched and standing in the AC i was shivering and with a kid waiting in the car. I could have understood if there were like documentations for me to sign it was a different matter all together however this was a brand new lock return. Now i go home change and come back to move more items. The rain is gone , sun is out and it is super hot. Now my gatecode didnt work and I noticed the gate was stuck so i decided to go inside and communcate so she cud fix or wud know of a solution being an employee. As soon as i reach there the office has a door that has to be opened from inside. She was attending a customer but didnt bother to move for a quick second to let me in instead of me standing out in the bad heat. I knocked on the door couple of time she saw me and was showing signs to wait. Following me was 2 more customers who were treated the same to stand outside in that bad heat. This is not over yet. I go inside and complaint about the door not opening to which her reply was "it must be the sensor try again" when i told her i tried 6 times, in her most rude tone she replied you are not supposed to try 6 times and also said I cannot do anything, if your code doesnt work mine will not work either. Atleast if she could only communicate a solution. Trust me i have an other storage with extra space for sure they are slightly expensive but what awesome customer service. I wouldnt recommend to come to this specific storage. I have had public storage before but first time an unpleasnt employee experience. In short WORST CUSTOMER SERVICE!!!

Nahar very friendly and polite and calm and patient

The gentleman working right there is very good to work with. He is always very helpful & pleasant.

Very positive experience. Nahara Very professional and courteous. Helped us get the perfect unit. 5 stars all around.

Nahar was very accommodating, showing us the storage facilities and patiently explaining all the details of Public Storage's services. We signed up for the unit.

nahar very nice to work with and help me alot thank you

Nahar was great and very professional. She took her tome to show us to make sure we got the correct storage to store our things. Things was fast and easy. Wonderful experience.

Nahar was very helpful in getting us setup and storing our stuff. Very kind and attentive to our needs. Thank you and God Bless you.

Rented new unit great price and great customer service.

Nahar was super sweet and helpful , she took her time to help me, she walk me to all the process and was very patient, I would highly recommend her location if you looking for a rental space.

Nahar is very nice . I am very happy with her service.

Allan was fantastic today. He is the best, very professional.

Allan good! 👍

Allan was great

Nahar was great! Thanks for the easy process.

Nagar was such a nice lady great customer service

deben ampliar el horario cerrar a las 6pm a esa hora las personas salimos de los trabajos hay que ser más coherentes lo demás esta bien

The representative Nahar is a very nice lady. She is very professional

Nahar is so friendly and knowledgeable. She took the time to answer all of our questions even with customers coming in and out of the front lobby. Great experience!

Mr.Allan was very professional, courteous, and always polite. I highly recommend this facility. I would give Mr.Allan a 10+ review.

Nahar was was very helpful & she keeps her word. She followed up with me and was able get exactly what I wanted. Highly recommend asking for her when dealing with these public storage unit.

We rented a storage unit today for our condo association use. Allan was extremely pleasant and helpful. He made the process easy.

Great rates

Nahar is amazing and very cooperative thank you

Nahar was was very helpful with our renting experience. Very kind, and will help you with all your storage needs.

Allan was a great person help me with storage .

These five stars go out to the clerk Allen who is extremely helpful when I moved in and is always lending a hand when you can. I'm grateful that I moved into this location I feel very comfortable with my stuff and I know it's safe here with his watchful eyes keep up the good work Allan!!

Allan, the manager at this facility is the best. His customer service is excellent.

Thank you for your help Nahar

This is a message for a lovely nice Public Storage Property Manager person name Nahar. She was very helpful and kind and I appreciate all the help and support this woman provided for me. I recommend to go to this Public Storage address 3800 Jog Road. Greenacres, FL 33467. If Nahar is there she will greatly help you. Thank you Nahar and thank you Public Storage.

I do not have anything stored at this facility but I would have to go here to take care of payments for another public storage facility whose office has been closed for almost a year. I am always happy with the customer care I receive from the people who work here. Especially the kindness and helpfulness of a lady named Nahar. She is so kind. If this facility is run anything like the way they run their office then I highly recommend this facility.

Allan is the best at what does . Thanks for him

allan the manager esa very help full

Great service from Allan, the manager at this facility.He is very responsive.

Nahar alam was very polite and well experience she took care of me eight away.

Great place , good prices, Allan is a great guy.

Allan provides great service. I have rented here for several years And recommend this facility.

Nahar was a very pleasant and helpful lady. We are very happy with the service we received.

I had a very nice experience, especially with Allan directing me every step of the way when I changed storage units. Allan was patient and very knowledgeable. Great Job!

Run down. Cant even maintain there own property.

Went in with some questions and the manager, Allan, was helpful and professional. I’ve been very happy storing my things here thus far. Great customer service!

I met Allan oh my Ggd good bless him Really helfull

Received excellent service when I stopped by for information on a unit. Allan was courteous and most helpful in giving me the details I needed to make a decision. Definitely recommend. We are most grateful!

Allan was awesome to work with with.

Cassi was fantastic as well as nahar !! Girls helped me set up my app!! Fantastic service

I need a unit immedietly so I called several local places...this one had very good prices. I went there in person just to make sure it was what I needed...the woman behind the desk, Nahar, was extremely pleasant and informative...could not ask for someone better. Both informative and friendly...Iwas inquiring about several sizes and she gave me a tour of the different units, and helped me pick the right one without being too pushy (the storage place before this kept trying to sell me on a unit that was about triple what I jeeded, and they didn't even tell me about the smaller units at first) The only things I dislike about the place are: #1) the hours of unit access are not amazing. Could be worse, but still not great. #2)The units are cages instead of walls. Vut I suppose this was naccessory to produce a higher unit count and ultimately lower the prices for us. If you need a unit, no doubt go here.