The worker Lillian at the front desk was so pleasant and helpful and helped with any questions we had when moving in and the place is clean and well upkeep.
Best Experience Ever!! Lillian is by far the most proficient & pleasant professional I've had the pleasure of doing business with! ~ A++
I have been a customer of public storage for a long time. I must say that Lillian exhibits prime behavior of what customer service experience should be like. Truly a great worker, good job Lillian
I had a good experience in public storage the building very clean!!!!! Ms. Lillian is very respectful and very helpful…..
Thank you Lillian for all your hard work. Your customer service was Amazing
I visited a few weeks ago to store my belongings and was super relieved to be treated so kindly. I never had a storage unit before, so I needed extra help understanding the process. Lilian, I believe her name was, made everything so easy. Even when I was confused, she didn't mind explaining things to me in a way that I could understand. Thanks to her , I was able to secure a unit quick. I'd definitely recommend this storage unit to everyone.
Thank you Lillian for your exceptional customer service! I appreciate your top tier professional attitude!
I’ve been using this space for some months. It’s clean, well run and overall seamless process. They are easy to reach and genuinely care to help. Special shout out to ms Lilian who was there to answer all my questions before renting, helped me troubleshoot a logistical issue and is so so responsive and kind
This is a chance to acknowledge someone who deserves to be acknowledged! Vula you are a star!!! I work with a lot of storage companies and have found over the years most of the people who pick up the phone don't truly hear what you're asking, they simply want to make a reservation. Vula, Heard my request and followed up each week till she found the appropriate room. I hope public storage knows what an asset she is to the company. People like her make daunting experiences easy!
Lillian was so professional and made my move in experience easy and smooth 10 out of 10 would recommend!!!
Lillian & Joe were awesome!
Joe was super helpful when I lost my lock key. He cut the lock for me at no charge. Good guy.
Joe rocks & so does facility!!!
the reason of my 5 star review to make it clear is for joe and lillian i had a unit at the stamford location for a few years with them and those 2 provided me with exceptional service and went above and beyond for me each time i needed their assistance. The communication they provided me with was very useful and modest of them whenever i was in a bulge about my unit.They always came through for me and provided me with 5 star assistance they are great people great employees and deserve recognition for their efforts
1) Black mold. The third flood reeks of it. Your items likely will too
2) The price you pay will jump significantly nearly every month
3) They will continue to charge you after you move out. Don't worry- you agreed to this when you signed
**DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION**
This is not so much a company as it is a predatory organization that holds your belongings hostage. Our monthly bill went from $30 to $150 over the course of several months. But what can you do when your stuff is there and you have nowhere to put it?
THEY WILL CONTINUE TO BILL YOU AFTER YOU MOVE OUT
If you move out on the first of the month- you pay for the WHOLE MONTH. They will send your bill to COLLECTIONS without notifying you, because they are still billing you after you're gone.
Joe was extremely helpful, very professional. Would recommend!
This facility is Managed by Joe. Joe is extremely helpful and professional with any issues or conveniences we come across in using their service. The pricing of the units may be a bit on the higher side than some of their peers , but in my opinion well worth it because of the professionalism and service led by Joe.
April: During my recent tour of Public Storage in Stamford, I had the pleasure of being assisted by Joe, whose professionalism and attention to detail truly stood out. Not only was the facility immaculately clean, but Joe went above and beyond to provide thorough information about the units available and the rental process. His friendly demeanor and willingness to address all my questions made the experience seamless and enjoyable. I highly recommend Joe and the Public Storage facility in Stamford to anyone in need of storage solutions.
August Update: My ongoing interactions with Joe have been really positive. Every question answered promptly and with a smile!
I want to be clear this review is only for Lillian and Joe at this one facility. She has been helpful every time I reach out. So she gets 5 stars. Public Storage the company, is terrible. They raise prices 2-4 times a year and the district manager does not care about anyone, nor does the company. I started with a $75 dollar storage that is now $200, it’s robbery. I would NEVER recommend Public Storage, but if you are already stuck with them I would definitely recommend Lillian to deal with, she is kind and helpful and can’t help that she works for an awful company that consistently tries to gouge people of their money.
An excellent facility with excellent management. I have been using this facility for over a year. The building and storage floors are always immaculately maintained. The biggest asset of the facility is the management. Joe and Alex are incredibly helpful. I can't say enough about their willingness to go above and beyond in assisting with any issue you may have. They are true assets to the Public Storage brand.
August 19th: Another excellent experience with Joe. Management is key to the success of any business. Joe's attention to his customers and delivering excellent customer service are really what differentiates this facility from all others I've used. Thank you, Joe!
From the moment I Googled the Public Storage facility I had nothing but a positive experience. I went online and reserved my storage locker and I immediately received a call from “Joe” and he gave me all the information I needed.
I want to mention that they have a great employee Lillian who is amazing. Always professional and delivers service with a smile!
This is a well managed facility with very helpful staff like Lillian who makes unit selection and moving in easy, and is always around to help! Great job Lillian!
Thank you Joe for your super help very professional he knows his stuff. Location is very convenient
What a smooth and easy experience after the chaos and stress of moving out of our home! From the very helpful and friendly staff to the clean facility and well-designed storage rooms, this is an excellent value. And I love the app!
Love this storage facility, it's well maintained and Joe is the greatest help. :)
Lillian was incredibly helpful and helped me through the process like the pro she is!! She deserves more than 5 stars!
Had a great experience setting up my unit at the 11 Leon Place Public Storage in Stamford. Joe helped smooth the process of switching me from a 5x10 to a 10x10 unit when my movers were having trouble fitting everything in. The location has a nice loading dock, feels clean/new, temperature controlled, secure.
Staff very nice extremely clean equipment carts available ample parking only thing which is not a deal breaker is the ramp railings makes carts hard to turn but they still get 5 stars from me
Joe was super helpful when moving in and out of my storage unit. I felt my belongings were in great hands. Great customer support.
Joe & Lily were FANTASTIC!! Thank you both for making this transaction seamless!! God bless you both!!
Team at 11 Leon Place are great! Joe and Lilian saved me. Helped me solve all my problems. Got a great unit and help setting up the unit for me and even saved me with a lock that was frozen to make sure it worked properly. Clean facility and great people!
Wonderful experience with Public Storage at 11 Leon Place! Everyone was always very helpful and attentive. Lillian and Joe made moving and storage a breeze!
Had a good experience at Public Storage Stamford. And when I transitioned out, Joe was incredibly helpful and made it very smooth.
Joe gave great customer service .
Had a great experience while using Public Storage in Stamford. Lilian was awesome and I highly recommend them!
Great space, great customer service, and Joe who manages the building is amazing
Charles was excellent! And Joe was very helpful! :)
Thank you Kristina at the Stamford location for assisting with my rental amazing worker. Nice location as well highly recommended
The place is quiet and clean. Joe helped me with everything. It is a good place to keep your things safe.
Joe was awesome to work with - I learned so much from him!
Joe did a great job getting me getting me set up.
Joe help me tremendously thank you
Can't recommend this place more, the staff is super friendly and helpful! I had a ton of questions and the nicest woman, Voula, was able to answer all of them and get me set up with a unit. Definitely check them out if you're looking for safe, friendly and convenient storage in this area. You guys are awesome! :)
Joe is the man! If you are in the Stamford region and want help with your storage needs please go to leon place and ask for Joe he will definitely deliver!
Lilian is as honest as the day is long! She kept my items safe & her hair looks GREAT-
If I could give Joe from Public Storage in Stamford more than five stars I would. He was extremely helpful with our move and was available to answer any and all questions and no request was too much. The facility is conveniently located with easy in and easy out access, clean and climate controlled with state of the art security. We look forward to a NO STRESS experience here in Stamford. Thank You Joe!
I am a current customer at Public storage. Every time I have questions for Joe and his office staff they are ready to assist and at your disposal. Lilian especially my storage guru, I always look for her when I am onsite at the property. She is professional and knowledgeable of your needs. Her smile will light up a room and anyone’s day! I have been to many rat infested storage facilities and Public Storage property is clean and rodent free!! You can feel safe and rest easy knowing your belongings are at Public Storage. They stand out from the rest. I will only use them for my storage needs now and in the future! Thank you Public Storage!
⛄❄⭐ ALEX ... 5 STARS CONTINUES 12-9-2023 ⭐❄⛄ ... now over a year as a client ... and the extended professionalism and character of the ones who run, manage, and operate this Location are as exemplary in integrity as the facilities themselves. Alex, Vula, Joe ... create trusting long-lasting relationships ... and it is a big reason why I keep my belongings at this location ... 🙏 THANK YOU !!! 🙏
❗⭐ ALEX ... MUST READ ❗ ⭐ hi Alex, this review speaks to both ... the "fresh" location at Leon PL in Stamford CT ... and my "on the phone AND in person" chat with "JOE" ... just a few words to describe the "experience" Joe provided me as a "potential new customer" ... it was an "OUTSTANDING" and "EXTRAORDINARY" chat and sales pitch simultaneously as to "why" it would be beneficial to me to store my belongings with Public Storage and "why" the Leon PL location was truly the best choice among the other competitors in the area.
⭐All of the major points that are attractive to a potential customer were spoken of ... beginning with competitive pricing, security, access, the "NEWNESS" conditions of this location, the easy in-out access, the coverage for rainy days, the mobile app, the incentives, the breadth of the Public Storage organization nation-wide ... the benefits and differences of booking in person and booking "online" ...
⭐and so ... all in all JOE totally "CRUSHED" it as a representative of the corporation Public Storage's tenets and pillars of what exactly they offer their clients in terms of "tangible storage space at a really great cost" and the intangible "values" in all the incredibly well organized Customer Service oriented features and the personal Customer Service attention to all needs related to the storage facility. ...
⭐ JOE ... Thank You for being so incredibly well versed in all of my questions and making my decision to choose Public Storage and the right size for my storage needs easy and very comfortable I will store my belongings in the best place and with the best company ⭐.
Joe is amazing!! Made the process seamless so happy I came here!!!
Joe is the best! He is very knowledgeable helpful and kind. Thank you for a wonderful experience!
Voula was on point!!! Great experience
Joe & Voula were very helpful. I was shopping around to several locations in the area and this was the best one.
5-Star Facility and Service! Moving can be stressful and I am so grateful I chose the Public Storage on Leon Pl. Joe and Voula made the process seamless and stress free. From the moment I made my reservation, the customer service at this location was top notch! Both Joe and Voula were informative, professional and patient with me. I highly recommend this facility.
Joe and V were super helpful and quick! Seamless checkin and great customer service leading up to moving day
Voila and Joe were awesome!
This storage facility is the best in the area hands down. The service by Joe at the reception desk is outstanding, any questions I ever have he is always quick to assist with and he goes above and beyond for anything you need assistance with.
Great experience Joe was very helpful!!
Joe is a great person. Professional and down to earth. Very helpful always.
Joe is so friendly and helpful!
Great facility with great manager, Joe, responsive and easy to work with from a longtime customer.
Joe Anthony was excellent in all the service. I would give him more than 5 stars.
How was really helpful !!!!
Really appreciate Joes help!!!
Joseph Anthony was super helpful!!!
Joe went above and beyond to help me with my reservation. I faced an issue, and he went out of his way to solve it. He saved the day and allowed me to move into my unit when I needed to. This was some of the best customer service I've ever received. Thank you, Joe!
Joe was wonderful. Great customer service.
Highly recommend - Joe was super helpful!
Joe helped me find the perficet size storage unit .
He made the process simple and easy , Thanks again Joe.
Angela and Lilian are amazing and super friendly. Highly recommended !
I am conversant with 1960's business protocol; have rarely received this depth and scope of service since then, in my dealings with the highest of industries
Joe is, simply put, superlative in his grasp of knowing how to give the best possible service as the face for your company in a business-like manner, in the most pleasant way, bar none
Super Convenient. Super easy to rent.👍🏻
I recently had the pleasure of utilizing Public Storage in Stamford to store some of my belongings. From the moment I arrived, the team was incredibly welcoming and accommodating. Joe, the manager, was especially helpful in ensuring that I had all the necessary information to make an informed decision.
As someone who had never utilized a storage unit before, I had numerous questions and concerns. However, Joe was incredibly patient and knowledgeable, taking the time to answer all my questions and showing me around the facility to help me select the right unit for my needs.
The facility was impressively clean, secure, and well-maintained, and I was grateful for the level of attention and care that the staff provided. Overall, my experience with Public Storage exceeded all expectations, and I highly recommend them to anyone seeking reliable storage solutions. I will certainly be using their services again in the future.
I recently used Public Storage in Stamford to store some of my belongings and was thoroughly impressed with my experience. From the moment I arrived, the staff were friendly and welcoming, and Joe, the manager, went above and beyond to ensure that I had all of the information I needed to make an informed decision.
As someone who has never used a storage unit before, I had a lot of questions about the process, and Joe was patient and knowledgeable, answering all of my questions with ease. He even took the time to show me around the facility and help me find the perfect unit for my needs.
Overall, I couldn't be happier with my experience at Public Storage. The facility was clean, secure, and well-maintained, and the customer service was exceptional. I would highly recommend Public Storage to anyone in need of storage solutions and will definitely be using them again in the future.
Thanks a lot Joseph great work
Joe, went above and beyond for us, would definitely recommend! Best service I’ve received yet. Thank you again Joe!
(With / Update) Joe was awesome!!! He is professional and polite. He answered all my questions. He is proactive in helping out. Most importantly, he is personable. (Update) I wanted to follow-up with how positive my experience was there recently. I bumped into Joe a year later, and he continues to demonstrate the highest level of professionalism and courtesy that he had with me on the first day. I feel that says a lot about a quality business, by the people who work there. You get the sense he is there for the customers. He is very approachable. I like my storage locker. It serves my purpose. I have no issues. Also, the place is very clean.
Angela is a great asset for this company. She is professional , responsible and connect / respect her clients. I appreciate her service.
I went to multiple storage places and came to public storage. Lillian helped me get a unit . she was an amazing help ,her customer service is top tier 10/10 recommend Her when going to publicar storage in Stamford !!
Lillian is amazing! She went above and beyond to help me resolve the issues I had with my unit. Very gracious, humble, and kind. She made me feel heard, seen, and valued as a customer. Thank you so much, Lillian!!
Lillian is so beautiful inside
Went to meet a friend that had some items he was parting with.He gave me some nice Christmas decorations and other great stuff.
Lovely and helpful Krystina and David
Un lugar seguro para tus pertenencias
Front desk staff was courteous and helpful.
Joe and Angela are super friendly and helpful, they take care of everything for you with a smile. I will always come back.
This is a great storage team . I am so thankful for all the help Joe and the staff has given me. I have been with them for about 7 months and they have been loyal and helpful all this time.
Thank you Joe and Stamford team.
Joe from public storage was an outstanding help moving and storing old things can be a headache and joe really made this process easy thanks joe
Joe was so patient and helpful. He went above and beyond. Customer Service is first rate! Building itself is new, beautiful covered dock area with easy access. Very happy to have found this place so close to home.
I rarely write reviews, but Joe, the manager at Public Storage in Stamford, went above and beyond to make my experience as pleasant as possible. Customer service was one of my main priorities in selecting a storage company. Joe took the time to answer all my questions and show me the unit in advance. This is my first time getting a storage unit, and Joe made the entire process easy and straightforward.
I highly recommend Public Storage!
Angela, was absolutely pleasure to work with!! She was very helpful, and informative; this made the overall experience delightful, and pleasant!!
I must admit, I was hesitant to inquire about a storage unit at this location, as I was previously given other recommendations, that may better suit my needs. When I called to inquire about your rates, temperatures and accessibility to your units, your customer service Rep Angie or Angela I believe her name was, must have heard the hesitation in my voice. She was very pleasant to talk to. I was reassured that my unit would definitely have climate control and I would have access as needed. My items would be safe. She seemed very knowledgeable, as well as professional. After comparing the customer service experience, I received over the phone with your rep, to the walk in experience I received, with another recommendation I was given. I was no longer hesitant with my decision. I will be choosing Public Storage, based soley on my customer service experience.
Angela and Joe make a great team. I highly recommend the Stamford location, the two of them were very knowledgeable, helpful and friendly.
Public storage really has a bi closer to keep the moving going! Thank to Joe and good customer service keep the location posted to me!
Joe, the manager as Public storage in Stamford, is the MAN to go to. I had to move my stuff into the storage at the last minute and he hooked me up. I had get to work was rushing to love and he helped me set up my account quickly and easily. He answered all my questions, calmly and professionally. The place is clean and quiet. I whipped my stuff in there and still made to work on time. I am thankful for joe. He makes everything another and easy. I highly recommend Public storage of Stamford. Thanks Joe!
Chris S.
Joe help me find a larger unit, he was very helpful and patient as I wanted to see several options he made the transfer process a breeze.
Thanks, Joe for your help you defiantly provide me with outstanding customer service.
I visited this place today and I had help from Angela. She was very helpful and friendly. I definitely recommend this place and her for your storage needs.
as advertised, friendly service
Joe c rocks - thx for great experience!!
Facilities are very clean and the staff are all fantastic. Joe in particular has been especially helpful throughout our time there. Would 5/5 recommend.
Joe, the manager, at the Public Storage at Place, has been a God send. I was frazzled, had to move in the last minute and he helped me get a unit quickly, just before it closed for the day. So Calm, professional, answered all my questions, so HELPFUL!!! Moving is so stressful and he made the stress go away. He continues to help me every time I come with a questions. Can’t recommend him and his teammate, Angie enough! Joe and public storage are awesome!
I had the most amazing experience with my check in and walking through the facility with Joe and Angela. My storage is a 5 by 5 and I am in love with the fact that the door opens verses being pushed up.
The unit is pretty big for the price making me even more happy 😊
The facility is clean , and new with clean rest rooms on every floor. I would encourage everyone looking to rent some extra space to come here, you will love the office staff Joe and Angela amazing personalities...
Best Storage facility in Stamford! Joe has been extremely helpful and it's so simple to access my storage units when needed. Would recommend to anyone and I'll never store my things anywhere else!
Public Storage in Stamford is a fantastic Storage Facility. I have easy access and Joe is always eager to help. I must say Joe provides the best customer service of any storage facilities that i have rented in the past. I am a happy and loyal customer at this location. Highly recommend!!!
Lillian at 11 Leon Place in Stamford did a great job of helping us with our second unit rental. She is excellent
Love this facility,Angela you were amazing She showed me the best space when I told her the amount of things I have to move in, She was very friendly and knowledgeable and I will surely be using public storage in Stamford come October,again thank you so much for the outstanding service.
Joe is very nice and has exceptional customer service. The facility is immaculate and very spacious. I highly recommend this storage unit.
Joe thx for finding my cell phone - you’re best—-
Joe, Angela and Tiffany are such nice people and helped me in every possible way great storage unit!!!
Thank you so much to Joe who helped us out today, really appreciate the time he took to handle our situation!
Thanks to Joseph Anthony jr !!!!
Joe was amazing at a time I really needed him the most very helpful and so nice thank u so much
Today I was greeted by Angela
She was very pleasant. Great customer service..
Joe is amazing and super helpful! He’s very cordial and ready to help people and explains anything if you have questions. We hope to stay at this storage for a while :)
My experience at Public Storage was seamless thanks to their very attentive staff. Moving is always stressful, but Angela and Joe helped make this part of it a breeze. Thank you!!!
Thanks Joe! Awsome guy and great manager. Good place to store your belongings!
Thanks Angela Great service
Joe has been great at helping with storage needs. Facility is great. Very clean and comfortable even on hot weather.
I highly recommend this storage unit facility. We had a large moving truck and the loading dock made the move- in so much easier. Sturdy carts are also provided. The facility is super clean. Joe was amazing at helping us coordinate our move!
Tiffany was great very knowledgeable she made me comfortable best service
Joe was great! Smooth process!
The facility is spotless and the materials they sell are reasonably priced. Joe is polite & courteous and helped us understand all we needed to know in a very short period of time. I recommend Public Storage of Stamford.
Krystina and Joe are best!
Joe and Krystina were awesome!
great facilty! thanks joe
Today I was very pleased with Angela and her customer service and her knowledge of the facility. This facility was very clean and well taken care of. I would recommend this place to everyone. Customer service is key and they have it.
It’s fantastic to find a person so palatable. Angela has made my transition over to this space so seamless. Her positive Ora just attracted me and helped me decide what size is best for me. I can appreciate her professionalism.
Angela and krystina were awesome I went in inquiring about a unit and they were very helpful and knowledgeable they answered all my questions I highly recommend this location. Property was very clean and climate controlled. Great location...
Angela walks on water! She helped my grand dad all week and I appreciate her patience!
Angela Was very helpful when I called the Stamford location to inquired about renting a unit . She was very nice and knowledgeable about witch size I should go with and all questions was answered promptly. I will be renting a unit come July. Thank you Angela
Joe and Krystina are rock stars!
Joe and Krystina are the absolute best!!!
Exceptional Customer Service!!! Joe was very professional and was very detailed. I was completely comfortable with asking questions.
Joe provide phenomenal service
Great service. Great help from Joe.
Thank you Joe for your excellent service and guidance through the process. You made it easy and painless. The storage facility is clean and so well organized. Joe is your best asset!
I had a very positive experience with Public Storage. The place was secure, had large elevators, and 4-6 carts to move things into the unit. Joe was great! I00% recommend!
This is the best storage place we have ever used and will continue using. We always have materials and equipment so having a loading dock available just made everything so much easier. Can’t say enough about Joe either. He is the reason we have made this place our permanent storage facility. He knows what you need and how to make everything run smoothly. Also the place is spotless. It deserves a 100 stars. Thanks for everything Joe!
Thank you Joe for all your help!
Joe was great he not only made gloving in seamless, he noticed that I had vacated and followed up to see if I still wanted storage. New clean storage. The most modern service I’ve seen.
Pick this place. It’s just great and Joe is mainly why.
Everything about this facility is the best. I have to especially single out Joe for always providing the highest standard of customer service. He goes the extra mile to be helpful. He is professional, courteous, knowledgeable and informative, and it’s always an enjoyable, seamless experience any time we’re there. This is generally a very well-run and sparkling clean facility, in a convenient location. Joe and all the staff are always so nice it’s actually pleasant to go there! Thanks for the great service.
I met Joe at the Stamford Leon street address. He is the kindest ❤ gentleman I ever did met. His professionalism and the care of the storage facility is of the Elite. Your stuff is safe inside with locked gates. They have mildew fresheners to keep your stuff clean. The locks are strong and the facility is so clean and fresh. It's brand new. Come on down here. I paid 1.00 and I you can WIN a thousand with auto pay. They get five 🌟 🌟 🌟 🌟 🌟. You will have peace of mind in learning your things.
Thanks Joe 😆
The place was super clean and very easy to rent. Angela was very friendly, helpful and professional. 👍
John was nice and helpful did I wonder job
I've rented from a few different locations and always seem to have a hard time. I came to see Joe hoping for a better experience and boy am I glad I did. The renting process was very easy and he answered all my questions. I look forward to keeping my relationship with public storage long term. Thank you Joe.
My experience has been positive, especially with Joe who was very helpful with everything! Just be aware that the narrow L shape ramp can be challenging to navigate, as other reviewers have mentioned. However, this can be bypassed by pulling up to the loading bay (2 parking spots which are usually open) and unloading items directly onto the platform.
John and Cassandra immediately attended us , I love their service ! Thankyou sm I recommend it highly I’m satisfied:)
I can't say enough about Joe at Public Storage. He is always there to help. Amazing!!
Joe is good guy, place is clean and very organized
Employees are really great. Very helpful specially Joseph and jonathan. They helped me a lot in setting up my first storage. Thanks to you guys. The place is clean and wide. Highly recommended.
I rented a unit today and the process was quick and efficient thanks to Deneisha, an excellent customer service representative. She explained everything in detail and was very helpfull. I strongly recommend these facilities.
Joe Larock was super!!!! Good guy :)
Very pleased with the location and operation of this Public Storage! Joe was SO friendly and helpful during our big move.
It was so quick and easy to get set up here- Joe was awesome and super helpful with the entire process, even helping me set up the app! Would definitely recommend.
Joe was an amazing help! The storage unit is perfect. Will recommend to everyone to go here and ask for Joe!!
Joseph was very helpful on this cold day!
Joe was amazing! Helped me with all of my questions and extremely professional. Highly recommend!
Great, secure storage facility, with great management! Joe was so helpful and friendly.
Joe was a great help in the whole moving process!