Really Great Service. Irene did a great job.
Irene was incredibly helpful in setting up our account and assisting us to transfer to a unit that better suits our needs. Thank you Irene!
Irene is the best. She accommodated all of our needs ! Thank you.
Everything went fast and smooth. Irene was really helpful. Would definitely recommend this storage
We are returning customers to Public Storage and once again had a great experience. The staff member who assisted us today was friendly, professional, and made the process very smooth. They were also able to help us in Spanish, which was greatly appreciated. Overall, we were very satisfied with the service and will continue to use Public Storage for our storage needs.
Irene was phenomenal, I went in for pricing and information about possibly renting and reserving a unit. Irene was so patient and pleasant. She explained everything in simple ways for me to understand. Outstanding member working for the company and made my decision easy when ready to rent, I will definitely do business with the Norwalk location.
Irma took care of us, and she really helped us a lot! She showed us the storages and guided us to finish the reservation! Excellent service!
when I say the only person I love speaking to from here is Irene! She is a problem solver she is patient and she is kind. I appreciate her so much.
I was assisted by Irma in the Hoyt Street location and she was awesome. She went out of her way to make a difficult situation better. Irma is kind and knowledgeable. The world needs more people like her. I was in tears when I left because she went out of her way to assist me. I am grateful to Irma. Keep up the excellent customer service!
Irma was great! She help us in everything! Would definitely come back again if in need of storage!
Charles was very efficient and fast with my walk in rental while I was in a rush. He knew exactly what I wanted highly recommended
Thank you Voula ! Walked in met Voula and She was so helpful , etremely professional and her willingness to help and execute a storage unit to meet my last minute needs is very much appreciated. To her DM , please know she is amazing !
Public Storage is lucky to have Irene on their team. She was friendly and very knowledgeable. The facility is safe and clean. Glad I'm storing my belongings here.
Service was excellent. Irene is very knowledgeable caring wondering experience!!
Irene and AJ were so super helpful during a difficult situation with a Florida location. They solved my issue and put me at ease.
Professional and friendly, I recommend them highly.
Excellent service from first phone call to visiting new storage unit. Irene was patient informative thorough and a delight to work with. I almost went to a new storage place but not after working with Irene she is the best.
Irene gave excellent service. Helped me set up my unit
Irene gives excellent services every time I come in
Charles was very knowledgeable. He took the time to explain everything. Great experience. Thanks Charles
Charles and irene at public storage in norwalk were terrifc. They helped me find a perfect Space at a perfect price. Highly reccomend
I’m very happy with the service of public storage!!! Specially with the help I have received from the staff!!! Thank you Irene and Charles for your great service!!!
Everyone knows how moving can be a little overwhelming at times. I used this same storage location 3years ago and the experience was just as great as the first. The property is well maintained, for your mind to feel at ease storing your possessions there. Not to mention the property manager Miss Irene, her superb professionalism and customer service skills will definitely help you with your decision making process. Whether it’s telephonically or in person she treats all her customers with the utmost respect and you can tell it’s genuine. Thank you Miss Irene.
If I could have put more than 5 stars down I would. Place was great for what I needed. Irene was very professional and personable. Made process smooth and understandable. Highly recommend
Irene was great!! Made the process simple and enjoyable! Thanks so much
My Dad was just in there and he was lucky to have Lillian she is the greatest very professional nice and took her time. She made the visit worth it and even more bringing our things over there enjoyable. I feel great about Lillian she didn’t rush us she took her time and explained everything. Thank you Lillian this company is very lucky to have you and we were happy to have you as our sales rep. If anyone goes to this storage ask for Lillian she got you and she will take care of you.
Irene was fantastic! Very knowledgeable and helpful!!
Irene was a great help to my situation today. Very professional and helpful.
Irene was fantastic! Friendly, professional service! 10 out of 10!
Great experience. Miss Irene was very patient and helpful
Thank you
Richard and Irene have the best service . Easy and fast
irene at public was great very helpful and great to work with
It was awesome experiences to have storage unit. Irene who helped me soooo muuuch!
She was the ⭐️⭐️⭐️⭐️⭐️ working person at Public Storage in Norwalk Hoyt Street!!!!
Bait and switch. Without telling me, they raised my rates 33%. Moving out next week.
Irene and Lillian were very professional and made the whole set up process very easy. Would highly recommend
absolute fantastic spot the staff was so helpful and the place was so clean will be using this spot for a long time
Very good service. Very clear and helpful
Absolutely phenomenal service Irene is like family to me, it’s like I’ve known her all my life. Super helpful 10/10 would recommend.
Great staff lillian was great.
Hoyt Street Public Storage in Norwalk is awesome!!!
Irene the manager is amazing!!!! She has made a stressful day turn out awesome!! I highly recommend you ask for Irene.
Irene and David were knowledgeable and very helpful with our rental
Lillian is the best very good with people she took her time in help me with my rental everything was perfect
Lilian was so helpful and kind , no complaints , 5/5
Lillian is a very nice person please go to her on Hoyt st she was perfect
Lillian did a great job with my rental she is the best
Stored stuff here for 4 years, before moving into a house with enough room that I don't need the space anymore. The staff was always courteous and friendly, and I really liked the ability to open the gate from my phone without getting out of my car in the rain.
Irene was very helpful and knowledgeable and made the process easy .
Lillian did a fantastic job with my rental thanks Lillian
Tanya was extremely helpful and worked very hard and patiently as we figured out the best unit suited for my needs! She also had MY best interest (as well as my wallets) at heart getting me the best deal possible !
Thank you Tanya!
Irene was very nice and helpful answered all the questions I had very nice and great person showed me around made sure I was comfortable with my space
Irene was super helpful and walked me though the space and details! Quick and easy
Great prices, clean, safe and I really like the convenience of using their app to open and close the gates rather than having to remember codes.
Irene was amazing! So quick so efficient. Answered all my questions. Smooth service
Great service provided by Irene!! Super helpful, friendly and very professional!!
I had a awesome experience at this Norwalk location. With this being my first time. A young lady by the name of Christina with a k help make my experience painless as possible she was very helpful and explaining the ins and outs and the procedure to access my unit and the facility so I would like to tip my hat to this young lady once again thank you.
Thank you Christina for you full help with rental
Krystina was very professional, explained to me in detail all the choices I had, showed me a good size rental that would best accommodate my business for the end of the July. I was very well pleased with her friendly personality and beautiful welcoming smile. I am very happy with the services and I will recommend your storage place all the time to people I know that have the need to store their belongings for business or personal use. Office and building is very clean and smells good.
Thank you Krystina, see you in July 😉
I had such a great and welcoming experience at this location
Krystina was polite and assisted me very well and took care of all my question
Excellent service 100 percent recommended to my family and friends
Yesterday started great, with the help of Brian, I was able to finalize my storage reservation. He walked me through the whole process. Very friendly,helpful and knowledgeable.
Angela was super helpful! Had a good experience here.
Great service very knowledgeable staff. Definitely recommend
Angela and Irene were very helpful and had great customer service answered all questions and help me out 100% I appreciate the great service thank you ladies very much
Irene and Angela were very helpful and answered all our questions.
Great service. Irene was fantastic!
Great service from Irene!
Irene gave has a great service