Mark is absolutely amazing! He was able to get my rent to the original price! Which is needed so much, being out of work makes things rough. So Thank you Mark for everything you do.And putting up with me!!!
Staff is super friendly and the place is kept really clean..
was having a little trouble today but Mark came through and saved the day. Seriously i am so glad i had Mark on site today. Thank you Mark.
Mark helped us out in an awesome way here. Helped us get a great price on our unit. Would recommend this storage yard to anyone.
First time renting with public storage. Easy process. Clean facility. Mark at the front desk was great.
Mark was extremely helpful, great service, great units. highly recommend if you’re looking for storage accommodations in the Westminster area
Mark was great helping me set up and find the right storage. He was very informative.
Definitely recommend
Kept our stuff here in storage for 2+ years with no issue. Great lot and well maintained. Great customer service as well.
Mark was so helpful and is a very friendly face!
This place is awesome Mark gave me great service and he didn't mind showing me multiple units I recommend it to anyone who likes a clean establishment with good customer service
Public storage took over this storage facility about a year ago and the customer service, cleanliness and security has been top notch since! Mark is the team member interact with the most and he always treats his customers like friends.
Mark was amazing helped me and talked me through the steps! He is a very hard worker and I appreciate his assistance to the max today!
Mark provided exceptional service and support in storing my belongings during a rough time, went above and beyond to help me get situated, strongly recommend storing with Public Storage
Mark is so helpful. He takes great care of the lot and the customers. Thanks for making the reservation so easy!
Kathy was very helpful on deciding what unit to get. On top of that she was very sweet.
Mark is a great guy, he helped me jump my car and amazing all around assistance, thank you Mark. 🙏
The staff is willing to assure you. You. Have an option to continue renting not moving out. Thank you TAMMY EMPLOYEE AT WESTMINSTER. VERY PROFESSIONAL AND KIND. AS FOR DOUG WESTMINSTER HELPED ME FIND SOME Drop OFFS ARCS FOR UNWANTED STORAGE THANK YOU. ONE EMPLOYEE ASKED ME IF I NEEDED ANY ASSISTANCE ON THE Grounds. THANK YOU WESTMINSTER STORAGE .
Mark was great! Helped me with a smaller on his face.
Excellent customer service, clean units, transparency, & good prices. Highly recommend
Thank you Mark for all your help yesterday. First of all this is a great location, well maintained & easy to access for all your storage needs. Staff are friendly and very helpful whether on the phone or in person. Thank you again for a positive experience!
The facility was clean, friendly service and easy access and close out of account.
Mark and Tammy were so helpful ! They are really friendly and helpful people! They deserve raises for sure! Thank you both so much !!!!
Great experience one of the staff named CJ help out with a mess great customer service
MARK WAS GREAT!! VERY HELPFUL!!!
Mark helped me out bug and got my account verified...great customer service and all around good guy.
Our experience was very good. Mark gave us excellent help as we moved our stuff in.
Mark was great! Made the whole process really easy and smooth. Thanks again!
Mark was awesome! Helped me get my rate lowered and was extremely helpful with outstanding customer service skills! Thank You
Mark gave a great experience for all of our storage needs. He is awesome, great customer service, friendly attitude.
Mark was awesome! He made sure I got my belongings in the unit safe. Was very respectful with my situation. I appreciate how empathic he is.
Mark at the pierce location was very helpful and knowledgeable in assisting me getting setup! Thx Mark!
So grateful for Mark and his patience while helping me get the perfect storage unit at a great rate on a Sunday no less! I highly recommend this location, especially if you're in a last minute pinch for some space.
I used Public Storage booking online, and I found the process fast, and easy! I was able to book a unit and start using it immediately. The lot is well kept, secure, and clean. I definitely recommend Public Storage for your storage unit needs.
Mark was great! Very helpful over the phone and in person. Nice, clean storage place. Good prices!
Do not go here! They have been taken over by a new corporation and our rent has gone up $70 a month!? Maybe even more because it is constantly going up. Also if you make a payment late be ready to pay it $50 late fee. Trust me this place is trash
Chera was very helpful and efficient in getting us booked into our storage unit today. I would recommend this storage location to everyone.
Mark and Shawn are awesome very friendly and helpful highly recommend their business im 100% satisfied
Had a great experience with this location! Mark and Shawn were super helpful. They got me into a unit promptly and were very fun to talk to! Definitely recommend this location.
Great treatment. Had all the answers to our questions☺️ Chera (the lady that attended us) was really sweet and very nice 💕 Recommend this Public Storage.
Really appreciate the help and professional work ethics exhibited by the staff. Grounds are always clean and orderly. Will definitely use again should the need arise.
Hanne was the best walked me through everything payments contract etc she was very patient kind answered all my questions cheerful very nice
Thanks Ursula Martinez for all your help and services
I've have the task of moving one storage unit a 10x24 to a 10x30 which is 50 ft away and it's a lot of work the benefit I like about this place is it's 24-hour access. I am a night person and therefore it's good to be able to get into my storage anytime. Well an update here security Self Storage which was where I initially rented at 9150 Pierce Street was bought out by public storage and I had no idea so now I have no more 24-hour access which really sucks and so I'm going to move to a different storage place where I can have the access I need and actually I found one that is a great deal cheaper than what I'm being charged for the 10x30 right now which is 331.28.
The public storage is not a place I want to bring my business once I found out that the storage facility that I was in got bought out by public storage and I no longer had 24-hour access I paid for one more month. This company is trying to charge me for the whole month of february because I didn't for one didn't know and didn't make my monthly payment on the 1st of the month which was news to me because I had been paying on the 6th of the month which was my due date that was set up when I first rented there all the sudden now I'm late however the reality is this, I never signed a contract with them pay for one more month and left before the 6th of february. Public Storage does not know how to handle customers they have rigid policies and they are not in my book friendly or professional. I had rented a storage several years ago from public storage and had similar experiences in a whole another location. I recommend finding something better than public storage I did and I'm saving $60 a month from what they were trying to charge me and I have 24-hour access now also. I'm just hoping the district manager does the right thing and dismisses the so-called charges for the whole month of february when I left before I had to pay for the next month. They come at me with there were emails sent out to everyone explaining the Takeover and new payment date supposedly it was sent sometime in December. The problem is if Public Storage sent me emails I wasn't going to open them as far as I knew I was renting from security Self Storage so all I was thinking you was some sort of promotional or trying to sell me a storage unit so why would I open their email when I did not want to rent from public storage that doesn't make no sense. Public Storage doesn't make sense.
Mark and Hanne where very nice and helpful
Since public Storage bought old storage facilities, it has been nothing but confusion and frustration. I purchased storage at this location because it was 24hr access due to my schedule. Without any notice, public Storage began sending emails about paying my bill, to sign lease agreement, and that my insurance would be cancelled and started with a new company. I did not even know the old storage facility had sold/ and Public storage was buying the property…no notice ever! I feel forced to comply, as if I had a choice! There was not choice and all of the customers who chose this location because of the access hours are force to scramble to move to a new location or sign a new lease. They do not treat you as a customer, just a number! If they did, Public Storage would have given customers time to make an informed decision or at the least give an appropriate time before changing the 24hr access hours with a email. I called to speak with a manager today. No answer just voice mail. I then tried to contact a live agent and got a chatbot Grr! When I did finally get ahold of agent to request extended hours to finish up my move, I was told that Public Storage did not give gate access after hours. This has been a horrible experience between to storage companies. There was no choice. I did not pick public Storage for a reason. Find a different storage company that treats you as a customer.
It’s a good storage, but there is never anyone who is there or awnsers the phone and we are currently locked inside with a moving truck and the gate won’t open to get out after we have tried the code to many times
I find this absolutely ridiculous first off I've been storing my belongings at security self storage now for probably 4 years I was not given notice of the company change to Public Storage nor was I given notice about access hours changing nor was my bill lowered due to the access being no longer 24 hours I chose security self storage because I had access of 24 hours and pay the ridiculous price that is only gone up every 6 months and now since the company has changed to Public Storage I'm still paying this ridiculous amount for 24-hour access which I do not have anymore so the question is why am I being charged for something I'm not being able to use greatly appreciate the notification I will be moving out this month
We chose Security Self-Storage to house our belongings during our move to the area. We have been so impressed with the manager's attentiveness through each phase of the process - from initial contact through move-in! Thanks Angie! She makes sure the facility is kept extra-clean and tidy, and has a safe feel. Great choice!
If I could rate 10 stars, I would leave 20!!! Angie, the manager, is an amazing woman. Understanding, hilarious, resilient and admirable! It's not often you meet such a heroic person. She has my gratitude and my RESPECT!!! 1 in a TRILLION!
Also, very clean spaces. 24 hour access. Lots of avaliablitly. And to boot, great prices!!
I love renting a spot from security self storage. The security is top notch The site is always clean 24-hour access and Angie the GM is probably one of the coolest people I've ever met in the last decade and it's affordable as hell you should rent here. 100% recommend
I rented a unit in nov of 2022 and had absolutely not one issue with this place it’s by far the cleanest storage facility I’ve ever rented from there’s been a change of management which is definitively one added reason to consider this facility the on site G.M Angie is very professional, courteous and a pleasure to deal with when speaking to her. Amazing job! 24 hour access. Highly recommended 5stars!
I rented a storage unit here for a little over 2 months while I waited for a garage at my community to open up. This place is great, 24/7 access, clean, you need to use your unique code for both going in and out. That way they know when people come and go. Angie is the new manager there and she provided a simple and efficient checkout process. Great service! Highly recommend!
I got a deal for 1st month free (not including taxes and fees)! Storage units are level and seem to be sealed nicely.
I love this place. I've been to two other self storage places before coming here and none have been as welcoming or as confidence inspiring as Security Self-Storage. Right off the bat, the Property manager Roxy took the time to know me and understand my needs. I wasn't simply offered a unit, but rather a selection of available units were discussed and shown. This level of personal care means my belongings are kept somewhere where the management cares to know every tenant who rents there.
This is easily the best self-storage facility anywhere. Roxanne and her family are fantastic, their attitude is downright neighborly, security is top notch, and the ease of 24 hour access is the only way to go. I wouldn't store my stuff anywhere else. If your looking for the best, Security Self-Storage on Pierce is it.
I was about the toss away, I found an oven in the trashi could scrap and recycle,which my new years resolution is to recycle, repurpose, reuse. So the oven is $$$ in the trash and once I clean her up she'll be the bell of the ball.. 🤗
I'VE patronized every major storage chain but haven't found one as user friendly and OPEN 24-7 w/o hassle or ridicule... WORLD CLASS! ! !
My girlfriend and I have a unit here but we entered the wrong section and are currently locked inside the property. If any management sees this please respond. Our code does not work to open the exit gate.
Michelle is so pleasant to work with! Very professional and knows what she talking about. I’ll definitely refer security self storage to anyone
Roxanne was great and the process was easy.
Security? Not at all. The front gate is left open for several hours at a time, sometimes overnight frequently. There are break-ins monthly if not more. I see police quite a few times but never when they should be. People jump the fences at night. There is definitely some lady living in the building “M”. I’ve spoke with other business owners around this one and all of them show concern of their properties being affected by this place. The manager does nothing about it. I know all of this because I LIVE DIRECTLY ACROSS THE STREET!!! I’m 100% sure it’s the correct property. If you value your belongings, store them elsewhere!
ROXANNE IS THE SWEETEST LADY WHO WORKS HERE!! "AND RICKY SAID THAT"
This location is awesome. The manager Roxanne is so nice and friendly, she also was very informative about the amenities of the facility. I feel like I have a very safe, secure storage and know I have 100% security as well as nice, sociable management to conduct the professional relationship. Thanks for being awesome SSS. 😎
Clean,easy to access, nobody gets in youre bussiness
Very nice customer service. Thank you