Jared and John at Public Storage were incredibly helpful and professional. They made the process smooth and straightforward, answering all my questions and ensuring I had everything I needed. Great service!
John is wonderful! He is always great at everything he does. I will continue staying with you guys. YOUR THE BEST JOHN. ❤️
Gem was so helpful. I walked in with questions and left with a rental. Thank you for all your help!!
Great Service from John. Excellent customer service!!
John was the best help with everything we needed a nice person and now we got a storage for all are things
The clerk is very nice and respectful to my aunt
my issue problem was taken care of right away
Awesome staff, Johns always handles everything I need help with. Totally recommend this place
John was extremely thorough in explaining how the contract works for my storage unit
He was very professional and helped
Me choose the best unit for my purposes
John has always been blast to work with and make sure you get the right unit your needing. I always see him doing a good job keeping the place clean a tidy for guest.
I had a really good experience here! John was such a great help.
John was very helpful when I bought an auction unit. By far the nicest manager I’ve ever had to deal with 10/10
John goes above and beyond for customers. He knows how to find the best unit and at the best price, even comparing other areas. Working with someone you can trust makes all the difference. No matter the size or quantity of items you will definitely get the best possible unit. This is a trustworthy property manager & my best experience with Public Storage. If you are planning a move give him a call ahead of time.
John helped me out. He is the best. Thanks John.
Half the price of the competition, cleaner units, and superior service. Shout out to Jeffrey for getting me in and out in 15 minutes on a busy moving day.
Wow!!! JOHN IS WONDERFUL.
GREAT AND GOES BEYOND TO MAKE SURE WE, CUSTOMERS ARE TAKEN CARE OF.
HE IS BY FAR THE BEST AND THERE SHOULD BE MORE LIKE HIM.
CHRISTINE
Place sucks. No one is ever there.
I've been storing with them for years now. John has been very helpful and he always makes things work as needed. if there was a 7 star review I would definitely give the guy!
Service attendant was extremely helpful. If I had to negotiate the website by myself I don't think I could have completed the transaction.
This is the second time I’ve been to public storage at this location. The manager John is the greatest! Thank you.
Great place to store your stuff. John is amazing!
They will charge you a whole month if you move out on 1st. They will not prorate the rest of the month. Find a better places thar will work with you.
John always takes good care of me. Thanks John
John was awesome super helpful and patient would highly recommend!
David & John helped me out when I was in a tough spot. Thanks
It's a decent enough storage place, but they raised my rent after six months from $204/month to $285/month. With nothing more than a letter stuck in the mail. If using this facility, expect them to price gouge you in a predatory manner as soon as possible.
The gentleman that runs the business there knows exactly what he's doing man good friendly very knowledgeable on everything that goes on
The guy at this location is amazing!
John was so helpful in the setup process! We had just suffered a fire at our apartment and he offered us the best rates and most convenient unit possible. Definitely recommend. Amazing customer service!
John was the only person in Public Storage new business model of no human being contact that gave me what was necessary to set up a storage for business. He was also the only person that returned my calls even when it was not his responsibility to do so. He is the reason I am doing business with Public Storage. I hope he remains the manager at this facility.
Friendly supportive staff!
John was quick and very helpful with our transaction
Amber was in the office. She is really nice and helpful. She took care of my bill and gave me a time when it's due again.
Very secure place well kept grounds, however the prices jumps $60-70 every few months with no notice.
John went above and beyond to help me out of a bind and I really appreciate it. Other managers at other places probably would have told me just to figure it out, but he helped me when he didn’t have to. I was blown away by his kindness and helpfulness!! Thanks John!
Joel and John are by far the most professional and courteous people I have ever dealt with in the storage industry. Is after 15 years of renting units they set a new standard.
John's help was greatly appreciated during my transition. He helped me find the right size unit for the amount of furniture I had to store and also explained to me the payment process! Thanks!
The property manager here is highly professional. With a military background to execute any and all tasks big and small with a thorough checklist and customer satisfaction going beyond the everyday customer service representative. Anyone that has a problem with the manager is only envious that they aren’t ripped in physique like him. He can outrun your husband and your dog.
Thanks for staying late to help me John
John is awesome great customer service thank you
Late as hell, uninformed, and does not stick to business hours. Expect to sit outside waiting👎🏾
Great experience! John the pm was incredibly helpful and accommodating for our unique situation.
John was awesome! Very informative and personable!
The people here are awesome and are there to help it's a good place to be. 👍
John was incredibly helpful, professional, and easy to work with while I was going through my move. Would definitely recommend.
As for the physical facility it's pretty much what you would expect for a storage unit. Checking in is easy even if no one is on site.
Doors have a mechanism to easily prop open as you move your stuff. Hallways have decent lighting too, just remember to use the timer located next to the doors. Worth it to bring a flashlight or lantern to light up the actual storage unit as they can get kind of dark.
Overall great location and staff.
I have a drive up unit here. It has been snowy and cold. The side my unit is on doesnt get sun. And whoever is plowing the snow it gets pushed up on my side so everytime i have gone there this last month, i have to climb through snow to get inside my unit. I dont have a shovel to move the snow and the ice underneath is hard as rock and very slippery i fell 2 times when i was there last week. Iam still sore and too old to be falling. Warning to other renters be careful if your unit has ice and snow in front of it. This should be better maintained and definitly not be hazardous to enter your unit.
Joel and john are awesome!!! They have always been so helpful!! I will always choose this location!
Joel and John are wonderful people. Thanks for all the help with my move.
I reserved a 10by10. At the location at 850 simms street. They had no units available by the time I went in to rent. They offered a 10 by 15 for same price. I had to go to the location down the street to rent. Easy and very accommodating. The customer service and help I received was outstanding and beyond expectations. Thank you.