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Public Storage Self-Storage Units at 2900 Fox St, Denver, CO
Property Open
Mon-Fri 09:30 AM - 06:00 PM
Sat-Sun 09:30 AM - 05:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Fri 09:30 AM - 06:00 PM
Sat-Sun 09:30 AM - 05:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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4'x4'Online only price$ 18/moSmall 4'x4'- Climate Controlled
- Locker
- Upstairs/elevator
$ 18 /mo $ 23Best Price Label+ one-time $29 admin feeHurry! -
5'x4'Online only price$ 33/moSmall 5'x4'- Climate Controlled
- Upstairs/elevator
$ 33 /mo $ 41Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 35/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 35 /mo $ 43Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 39/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 39 /mo $ 48Best Price Label+ one-time $29 admin fee
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10'x4'Online only price$ 61/mo
Small 10'x4'- Climate Controlled
- Upstairs/elevator
$ 61 /mo $ 76Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 66/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 66 /mo $ 83Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 99/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 99 /mo $ 124Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 99/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 99 /mo $ 124Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 102/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 102 /mo $ 128Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 138/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 138 /mo $ 172Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 138/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 138 /mo $ 172Best Price Label+ one-time $29 admin fee
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10'x14'Online only price$ 145/mo
Large 10'x14'- Climate Controlled
- Upstairs/elevator
$ 145 /mo $ 181Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 176/mo
Large 10'x20'- Climate Controlled
- Upstairs/elevator
$ 176 /mo $ 220Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Denver
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Denver, CO 80202 Storage Near I-25 in Five Points
Denver storage units near I-25 in the Five Points area are a great resource for getting organized near downtown. Public Storage in the Five Points neighborhood is the perfect place to find some extra self storage space in the often-crowded downtown Denver area.
Small Denver Storage Units
Tailgating at Coors Field? Store folding chairs and fan gear in a handy 5x5 storage unit, just blocks from the stadium. Take the hassle out of prepping for trips to any of the local parks in the area, including Commons Park, City of Cuernavaca Park or the Denver SkatePark, when using a 5x10 storage unit at this property to keep biking gear, running shoes, skateboards, helmets, pads and backpacks all packed up and organized for a quick pick up on the way.
Medium Denver Storage Units
Residents in apartments near LoDo or Cole can use a 10x10 storage unit to store couches, mattresses, tables and appliances that don't have enough space at home.
Local shops and businesses can use a 10x15 storage unit to keep extra office furniture or supplies out of the way to make room for more customers.
Large Denver Storage Units
Homeowners with major storage needs can grab a 10x20 storage unit for moving, renovating, or downsizing.
Denver Climate Controlled Storage Units
This facility features a large selection of indoor storage units in different sizes, as well as the option of indoor climate controlled storage units.
After you store you can catch a Rockies game, or enjoy a visit to the Denver Museum of Contemporary Art.
Storage Near Denver, CO 80202
A popular Denver neighborhood bursting with entertainment and recreation options, not to mention a straight shot into downtown, it's no secret what makes Five Points one of the most lively and sought-after areas in the city. Of course, it's hard to enjoy everything the area has to offer if too much clutter is getting in the way. For self storage on your schedule, use our eRental program to book a contactless move-in today!
For more Denver self storage units, be sure to check out our locations on Blake Street and Sheridan Blvd.
At this Denver Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 807)
This place is awesome and the agents here are absolutely amazing! Winona and Laura Lee are extremely helpful and attentive.to our needs.
My bill was $152 originally, then went to $192 5 months later and just 8 months later went to $245 a month. I do not see any notifications the price was going to increase and is absurd price for a storage unit. Be aware your price will double every year apparently.
Great employs service mostly online rather do stuff in person in case something goes wrong but I didn't need it that long n I payed for extra month by accident due to app r my phone but i git what i needed quick wish i didny have to get inaurance but im getting refund when i moved out so im happy
Wenona and Leon were exceptional with their knowledge, patience, and customer service. Thanks so much for helping me sign up for my storage!!
So far good rate and service is friendly but I will have to say the hours they allow you to access your unit are difficult. 9 to 530 or 6 with no after hour access suck...but for the most part its secure and friendly
The facility is nice and clean and feels secure. The hours are pretty terrible though. Most days of the week its pretty difficult to get to my unit without leaving work early.
It's really a nice storage to store your belongings, very useful as far as space, the nice lady patty was awesome assisting me with everything, I definitely recommend this public storage space...
Wenonn was such a great help! She helped me quickly and was so kind throughout the whole process. Definitely recommend!
Great service! And fair price. Definitely recommend.
Really helpful staff the lady who helped us was really nice and understanding about needing a bigger unit
Honestly, hours are wack. Get ready to speed here after work to get your stuff before they close. Oh you wanna throw your stuff away? No trash can, no trash access. You’ll watch the same 4 old ladies come out for their smoke breaks. Today counted 3 smoke breaks in under an hour. Crazy. Chain smokin storage. People use the bathroom trash and to put their trash in. Like what? Just give people access to the dumpster during business hours. yalls hours are stupid short, and yall already outside huffin ciggeretts every 4 minutes. Just open the dumpster.
Idk, I hated my time there. I don’t recommend this place 0/10
I have mixed feelings about this business, and I’ve left lower star ratings before, but again had to revise up to a 5-star. Public Storage is not perfect by any means. Let me start by saying that the people who work at this location, especially Wenona and Patty, are very nice, very professional, and despite being underpaid, always go that extra mile. I hate that this location closes at 5 PM on weekends and 6 PM on weekdays. If you are like most people, these times make it very difficult to access your things. I build stages and store music equipment those events, and these restrictive hours make it impossible for me to access my equipment when I need it, but it is close to my loft, and other nearby storage facilities have the same hours due to the homeless problem. YES, they WILL raise your rent after you move in, and then raise it again and again, but sometimes, like once every 3 years, they reduce it a few months of you ask. This is in response to both market demand and the fact that they have you as a hostage, but that’s the storage business, and if you are using it for a short period of time in between moves, you won’t have to deal with it, but if you’re a hoarder, or if you are using it as an alternative to renting proper warehouse space like I am, I challenge you to find anything cheaper, and you will come back to the reality that any alternative space would cost significantly more. And, as much as I disagree with the principles that the storage business runs on, taking advantage of people who are emotionally attached to their stuff to boost their selfish revenues I do have mad respect for the owner of Public Storage. Yes, she is rich AF and has one of the most expensive homes in Malibu listed around $150 million, and she made her wealth by inheriting and owning a massive portfolio of real estate, funded over the years by people in transition who pay a premium to occupy her space. But she’s also one of the largest donors to USC, giving them $400 million of her personal wealth to help students further their education and realize their dreams. My daughter got a full ride to USC. So, call it full circle, or call it karma, but if I have to shell out an extra $100-200 every month from my business account that I get to write off anyway for the convenience and privilege of not having to pay a commercial lease rate for an alternative warehouse that would cost 5x more, I gladly do that in exchange for her having paid my daughter‘s $80,000 annual tuition, and the tuitions of hundreds of other kids too. Ideally, you don’t need a storage unit, and if you are in between places, you move in and out, taking advantage of the first month rent of $1 and never realizing the savage rent increases that long-term renters such as myself do. But, in a world of slumlords, lousy operators, and indifferent management teams taking advantage of the little guy, this owner is a good egg, and she hires dedicated people, starting from the frontline and up through regional management, and I give her 5-stars for doing the right thing, and her teams 5-stars for being awesome!!
Had a great experience here, Wenona went above and beyond. We had a difficult experience with our moving company and she was very helpful coordinating with us and making everything much smoother. Definitely A++.
Nice, clean facility. Patty was very helpful and made my transfer to a new unit super easy
Oh my Winona is wonderful! She helped me get settled into my two units, fast and easy. Very very friendly.
I had a wonderful experience with Emily setting up my storage unit. She was very helpful and answered all my questions. She personally gave me a tour to THREE different storage units ensuring that I rent the right one for my needs. I HIGHLY recommend this location for any storage needs. This is the second time I rented a unit from this location and each time the staff has been very helpful.
I had a very positive experience with the staff. Emily and Tim in particular solve problems for me in a way that exceeded my expectations.
Emily has the most outstanding customer service I have ever experienced. She was the only one at this property that was welcoming and helpful
Patty was great with helping my step Father fix his reservation. Thank you patty
I went in there to save money, rent a couple units, moved out of a unit, moved into the wrong unit and just created a lot of chaos lol. Patty handled it like a champ and sorted it all out for me!
I recently won an auction and it just so happened to be at this location .. and not only was I finding myself feeling welcomed.. just by watching how the staff worked together and assisted each guest - from long time tenant to a person with 48 hours to clear out a unit .. not only was the staff kind to each person .. I got the impression that as a general rule .. all the employees realize how each person is an important part of their business .. and goodness just comes naturally . I liked the fact that I felt I had privacy .. I also liked the feeling that they were there to assist and that a system that was proactively preventing “free for all” was in place ! The property. Is 7 years old and looks like it was built yesterday .. that has to tell you something . Personally I want to thank Wynoina ( I hope I spelt name right ) .. her professionalism far exceeds any standard a company could have .. she is an amazing employee .. I hope the company really knows how great she is . I have a feeling they do - but wanted to say so just incase . Thank you guys ..
The facility is very clean and the staff is amazing! We had a miserable day of moving where everything went wrong but shout out to Wenona who made our day and absolutely saved us. She stayed late to allow us to finish moving in and was so incredibly sweet. Thank you SO much!
Moving day is always stressful and time never works out quite like you plan. Luckily Wenona was here to save the day by going above and beyond!
We had a great experience at Public Storage on Fox st. Patty was extremely helpful, and the units are spacious and clean.
Thank you Patty!
Patty was extremely helpful and did an amazing job for a democrat! 😂
Winona was Amazing walking me through the process !!
Wenona was Absolutely fantastic. She was able to accommodate me with no notice!! I loved how easy she made everything!!!
Patty was a tremendous help!
Wenona, was the representative to assist me through the process of getting started , she was very kind and enjoyable to interact with . the other staff at the desk were friendly and informative.
Patty was great help and the place seems well maintained. Just wish it was open a little late maybe towards 8-9 PM.
I recently had a great experience at Public Storage on Fox Street in Denver, Colorado. The facility is clean and well-maintained, making me feel confident that my belongings are safe and secure. Wenona went above and beyond in assisting me with transferring to a different storage space on the same property. Her attention to detail in explaining the charges, as well as her kindness and patience, made the process seamless and stress-free. I highly recommend this location for anyone in need of storage solutions. Thank you, Wenona, for your outstanding service!
Patty is a great help and was very thorough in getting me moved and settled into a new unit. The people working there are great. The corporate policies of Public Storage are extremely poor. They raise the rent every 3-6 months. Expect to see a doubling in rate by the time you hit 12 months. Forces the customer to change units yearly to maintain a standard rate. That aside, place is clean and haven't had any issues with the unit.
Patty and Marta were so wonderful and pleasant. Patty helped me change units on the spot and was so amazing. She made my move so simple and gave me a great unit. Awesome staff! Thanks patty!
Why would a person give a five-star rating to a storage facility that closes and locks down before other facilities because of the following?
The staff at this facility, who manage a building with over 2000 units, are not only professional but also adept at handling a large volume of customers. Despite this, they still make time to engage with you, not just talk at you, which is a refreshing change from the norm.
You will have all your questions answered, and they will look out for your best interests and the facilities. It is a great place to rent!
Outstanding- Wenona, Martha and Patty are the most helpful and friendly folks. They are very knowledgeable and made my rental experience a pleasure.
I rented a Public Storage unit at the Fox Street location in Denver and Patty was ever so helpful in making sure my experience was pleasant and positive. All customer service should be so welcoming. The best!
Everyone was so helpful! This is my second adventure with a storage unit/company in Denver and this one is already heaps better than my last experience! Thanks for all the help!
you can't get into your storage unit after 6pm????
Great customer service and facility! I highly recommend this place. Patty was great to work with and made it easy to pick a storage unit.
Great experience with Patty
Martha and Tim made me feel welcome and were very helpful in getting me set up with my unit. The area is busy and bustling, yet still clean
Awesome location and people! Wynonna and her co workers are great!
Wynona and Emily were so awesome and helpful to me! I want to give a word of caution to anyone else that the facility closes at 6 pm sharp (just check the times per day) and you cannot move in or out at all past closing time. I was unaware and had to make arrangements to finish the next day but thankfully Wynona and Emily were understanding and I was able to get everything done.
Amazing customer service and accommodating Wenona and team were pleasure to work with.
Real good hi-tech storage facility, also the staff is awesome. Ms. Patty took care of all my storage concerns & issues… 👍
Emily at the Fox Storage Location has been nothing but extremely helpful in my moving process. She has made placing my personal items in storage and extremely pleasant experience.
Martha was very helpful and answered all of my silly questions with great patience! I’ve rented there for a while and it’s really gotten cleaned up and much more confident for me to leave my stuff. Every time I come by one of the staff always asks if I need help or just a smile!
The property manager, Martha, was every bit as lovely in person as she was on the phone. I hoped to get my questions answered; I didn't expect to be treated like a VIP at the Public Storage. Martha answered all of my questions (some more than once). She's very knowledgeable and extremely gracious. I'm so glad I found this location to trust with my upcoming short-term storage needs!
The staff here is amazing especially Leon and Wenona! My move ran late and they went above and beyond especially for it being a snowy Sunday. They both stayed almost an hour late to accommodate me loading my storage unit . True angels. Property is super clean as well.
Had such a great experience here! At first we went to the other nearby location and they helped us find what we needed and pointed us to the best deal we could get—so helpful! So we ended up here and Leon and Patty took care of us and were incredibly kind and helpful.
Had a very nice experience today renting a storage unit at this location. Leon, Wenona, Patty and Martha were all extremely helpful and caring about all the questions I had about the storage facility. They have made me feel very comfortable about storing my belongings here. I recommend this location and the people working here. Thanks, again.
This Public Storage is one of the cleanest and best run storage places I’ve ever seen. Emily and Wenona were extremely helpful and extraordinarily kind! I would recommend this place to anyone!
Wanona and Emily helped me with my storage unit last minute when the offices were closed and saved me from a headache of having to haul around my stuff until the next day. Talk about all star service. Little things like that is what makes me continue to give businesses like this my business. Thank you ladies , highly recommend if you’re looking for a top tier location to store your personal belongings!
Winona and Emily both helped us at the counter and when they were trying to close up shop even helped us put some stuff in storage. Service with a smile, fun to talk to, all around highly recommended!
Emily and Winona were so fantastic and so helpful! They really helped accommodate me when I was leaving the country for 6 months!! Great storage place
Leon & Wenona were very helpful in solving my issue when an unexpected rent change occurred. Leon was very prompt on the phone and made the process easy. Storage unit has been clean and easy to use thus far as well.
They have great customers service
This place is so nice, great customer survice Wenona,Leon and Emily was amasing help and incredibly nice
Emily's customer service was fantastic. I appreciate her asking about the quality of her service before I left because if I was dissatisfied, the issue could be rectified in that moment rather than me leaving upset. I appreciate her positivity, especially after I told her why I needed the storage unit. Thank you so much, Emily!
Emily provided me with great service. Thank you so much!
I had a great experience with my unit - customer service was very good and helped with all my questions! Thank you Wenona
Wenona and Emily are amazing people and they rocked it today for my transfer to my new storage. Highly recommended to come here to public storage on Fox Street. Thank you again.
Winona was awesome. The space I wanted was no longer available but gave me new and They honored the online price.
Wenona was amazingly helpful during my move in. The pace is clean and as described. The hours are limited, but this also means a higher level of security. You won't have to worry about people trying to steal your stuff at 2am when nobody is around. My only feedback would by that they need more dollies/carts. 1-2 is not enough for a building with 20,000 + storage units.
Storage is good. I’ve been storing items here for 4 years. But what really pisses me off is the lack of bathroom use and garbage receptacles. You’d think 4 years of monthly payments would at least get you that. Yes they have physical bathrooms that are always locked. Barriers reduce access.
Horrible staff. Old lady manager needs to go.
She is the most unhelpful.
You will experience problem after problem here. I suggest GreenBox Storage or LoDo Self Storage Moving Center right over the bridge. Avoid this Public Storgae location if at all possible.
Can only get in 9:30-6 (or 5:30 on weekends) and there are never dollies available. Glad I’ll only be here a few months because it’s made moving 10x harder.
Great staff! Wenona was an absolute joy to deal with. Awesome customer service.
Patty is the best!
Wenona was wonderful! Super helpful and gave me quick service!
Need more carts and could be cleaner but not bad so far. Good rates and easy move-in.
Damien, David, and Antonio helped me so much while I was renting here! They did wonderful and were so nice to me! Thank you!!
Damien was excellent please give him a raise
open late close early staff are all rather rude and virtually no help at all
HORRIBLE. My unit was broken into and the response from the office was "they get in from top by pulling back the wire." Not helpful, and not secure.
Damien was totally awesome!!! I have never had such incredible customer service at public storage before. I was in need of finding an affordable and safe place to move after my mom's passing from one storage to another. I needed to combine storages or move out and go elsewhere. He was so kind, listening with sincerity... His wit, charm and laughter were a joy. He offered up several suggestions I hadn't even considered. No one else there thought to recommend. He was/is the absolute best.. I even told the head manager. He's a keeper y'all!! Let's definitely have more folks like him in the world, and at public storage for sure. Seriously, he could lead the team into greater excellence in customer service care. And I bet you'd rarely lose folks except those who were no longer in need of storage. Many many thanks to you Damien. You're the best! Thank you 😊
The lack of carts makes this place inconvenient for customers, and the office being locked up during the middle of the business day is unprofessional. I wish there was at least one staff members working the front desk during open hours.
I only had a unit here for a month to help with a transition between my moves but had no issues (besides there not being enough carts to move your stuff in/out of the unit when it’s busy)! Getting a unit online was super easy and Damien and Tim in the rental office were super sweet and really helpful. They saw on my account that I was charged for a lock that I never got and refunded me right then and there. The facility is also quiet and clean and in a convenient location.
For being one of the busiest parts of town I had been renting here for two years and I was definitely satisfied
Damien were great and helped me out I love them use them anytime !!!
Thank you so much Damien for all your help!!! You went above and beyond!!! It was like you were my own personal concierge! There need to be more helpful people like you in this World!!!
Great storage place- Damian, Tim and Shaun are friendly and helpful!
Shaun, Damien and Martha were such a help! Very easy move in and out and helpful when I forgot my code :)
Clean facility and good security
Damien and Shawn are fantastic. I called about storage issue but the call dropped. When I went to call them back they had already fixed the issue. 10/10 would work with again.
Damien was great!
Damien & Martha really helped me out when getting my unit and went above and beyond to set up my account. Would highly recommend this location and the friendly staff!!!
Damien gave great customer service give him a raise
If you are desperate this place is for you!.
You will not get good service here they have a confused "guy"? That think he acts like a girl but just shows how pathetic a place can be to let someone like that run a place. The "guy" has NO CUSTOMER SERVICE SKILLS.
Not to mention all the damn rules they have because of the homeless, it's not our fault they hire that type of person and allow homeless to hang out there. I know you are probably desperate and feel it's the closest place BUT I'd recommend a better place.
Let them figure out why they are losing business.
Hanne was very nice and helpful!
Damian Patty and especially Shaun were very helpful as well during move out.
Damien was awesome in getting me set up!! He even helped me out with viewing a few options before I started. Couldn’t recommend this location more!
Damien is so kind and attentive, making my visit to my storage unit absolutely wonderful today! Thank you for being sweet and positive 😁
I have been dealing with Damien/ what a super helpful knowledgeable and professional agent. Made everything so easy for me and very accommodating. An asset to the company
Wish the hours were longer, but the place feels very secure. The bathrooms are locked, but if you go to the office Damien will save the day 🎉
Thanks for all the help Damien! I hope you get a promotion and I can get a discount 😉
Love the large climate controlled units and the staff is very nice. Damien is always the best!!!
Great place to store stuff. It's very secure and the staff is excellent. One staff member in particular, I believe it was Damien was super helpful!
Damien was incredibly helpful!!!
Damien was a huge help today! He went above and beyond to help me out.
Extremely limited access hours (good luck if you work 9-5) and they raise the prices consistently after baiting you with a cheap quoted price. Disappointing experience all around. The most recent positive reviews are fake, all from accounts with less than 5 reviews. Price more than doubled in under 2 years. Staff is rude and entitled. Do yourself a favor and throw away your possessions instead of falling prey to their schemes.
Thanks so much to Damien, Patty, Tim, Martha, and Chris for assisting in transferring and offering phenomenal service.
Patty's awesome!
Staff has been friendly and helpful whenever we needed anything (thanks to Dameon and Alicia). Units were clean and easy to access whenever the elevators were working and not broken by other customers.
Damien was very helpful with getting our moving day organized!
Tim and Damien are the best!
highly recommend this storage facility. move in and out we’re super easy and Damien was very friendly!
Exactly as advertised. Damien was super helpful.
I had problems there with the hours of operation. They seem to forget to tell you that when you rent a unit you only have access to it from 9am to 6pm and instead of increasing on the weekend it actually decreases to 5pm. I spoke with the District manager David Buck about this, he had a real nonchalant attitude over it, as if what I said didn't concern him. Stay away from any public storage unit he is in charge of.
Damien, was absolutely awesome, super friendly and insightful. Explained process from beginning to end. Definitely ask for Damien , when renting.he made this move super easy.
Damien was top notch and friendly! I appreciate your assistance!
Overall great central location for anyone living downtown Denver or in RINO and easy access for loading/unloading (something we were initially worried about ~ has not been an issue at all). They have carts available for shuffling items to and from your units, ample elevators, clean, security seems solid as well as the staff and overall management. The only problem I experienced was three months in when we got a letter in the mail letting us know that they were increasing our monthly rent by 50% (three months in!) which really ticked me off from a principle standpoint, especially knowing that the hassle of moving basically forced us into staying. Anyways, after discussing the matter with the GM David who I have to say handled the issue very professionally my faith in this place has been restored. Just be aware that with this, or any other month-to-month contract (very common amongst self storage places), your rent can go up at any time. So be sure to factor that into your budget/plans.
My time at public storage was bitter sweet only because of the friend that never actually helped move. The operators of public storage were more then happy to help me with my unit. Damien especially showed compassion and consideration when guiding me on moving in and out of public storage!
Damien in the office is a baller. Made my move out as easy as possible, and was beyond friendly. 10/10 help, if I ever need storage again I'll be coming back
Damien was AWESOME! He helped us with the cart. He was very helpful. Highly recommend!!!
David lori damien and tim were all so helpful on my move out day! everything was smooth during my 3 months here I never had any issues at all! Will definitely be coming back for all my storage needs
Damien Tim and Lori were amazing help and made my move so much less stressful! Thank you for the help and patience
Great help from Lori!
Damien and Lorrie were very helpful!
Damien was amazing today! Very informative and helped me pick out the right unit for me!
Hanne treats everyone with respect and is very outgoing to help with questions and concerns. I've been renting a unit for almost 3 years and have had several problems with other staff but Hannah is the most professional staff member there. Some of the new employees are very rude and seem to need more customer service training and experience. The facility is well kept and maintained as it should be. 5star to Hanna for outstanding customer service!
I stopped by to get some advice on a storage unit that will fit my needs and Damien was wonderful and incredibly knowledgeable and walked me through my needs and gave me confidence in my next steps!
Patty was amazing. Very very helpful and kind! :))
HANNE DID AN AMAZING JOB AND GOT ME IN FAST AND EASY ❤️
Hanne gave me great customer service and was a professional and personable individual.
Hanne , she is an amazing lady . She helped me with everything .
This was one of the most pleasant customer service interactions I’ve had at a storage facility! Damien was informative and answered all of my questions without hesitation! I definitely recommend this location for sure! Thank you so much!
Damien & Lorri are fantastic - willing to stay late to look after their customers! Great team at 2900 Fox St
Damien , Hanne and Laurie were great! I made a mistake on downsizing they were helpful in letting me know the size I should get to downsize . Refunded my first month and it all worked out .
Damien gave me great service when I needed to get in my unit.
Hannah was very helpful
Damien was a really healpful
Was trying to find a place to rent a small unit to store my guitars while I go out of the country. Damien at this location went above and beyond to help me get my rental confirmed so I could rest assured everything would go smooth with my travels.
Damien was so nice and helpful. Rare in your line of work.
Hanne was great! Check in was super easy
Hanne was super friendly and the check in process could not have been easier!
I’ve used this storage facility several times. Clean building. Staff member Hanne is always so helpful and kind!
Hanne was excellent!
Damien was a rock star! Great customer service and the facilities are spotless. Highly recommend.
I recently had the pleasure of working with Damien at Public Storage, and I cannot express how impressed I am with the level of service he provided. From the moment I stepped into the facility, his warm smile and friendly demeanor put me at ease. Damien truly went above and beyond to ensure that my storage experience was not only smooth but also enjoyable.
Hanne is very nice and helpful!
Damien was super helpful! Thank you!
Damien, sweetest human ever!
Damien is the BEST
Great experience. Friendly, efficient, and worry-free. Hanne helped me upgrade my space when I worried my initial reservation would be too small. She answered all of questions and made me feel like she was happy to do it. I left feeling good about my choice.
Update: It’s been about a year now and I’ve moved into a smaller space. Hanne and Patti put up with A LOT from the downtown crowd and still manage to be professional and behave like good humans. Public Storage is lucky to have them.
Hanne was very knowledgeable and super friendly. Best experience I’ve had at a public storage facility.
Hanne took great care of us and organized a great deal at their facility
Damien & Hanne we’re very helpful
Damien is super friendly and extremely helpful! Great place to go. Clean and professional. Jersey love!
Damien was very helpful ✌️💗
Damien was very helpful with the move in
Great. Easy! Hanne was awesome!
Hanne was amazing!
Damien was very helpful with check-in. Everything went very smooth.
Damien gave me great customer service great storage!
Hanne was amazing, everything was smooth and quick!
Hanne was great
Hanne. thank you. Great job
One of the cleanest and best maintained storage facilities I've experienced. Hanne and Patty are the BEST! They are both helpful and knowledgeable and make this facility what it is. Recently, all 3 elevators were out of order. I had stopped in a few times to check on the status of the elevators and was given honest answers about the timing and status. At my request, they even called me on Saturday morning to tell me that there were 2 working elevators, if I wanted to come and access my top floor storage unit.
I love storing my extra things in a facility where I feel valued as a customer AND I get to see a friendly face. Thank you Hanne and Patty!
Hanne was so helpful and helped me though the entire process!!
Management is extremely helpful and friendly. Facility is clean and well managed. Hanne always provides a great experience :)
Hanne was great! It was very convenient and made moving efficient and quick.
Hanne was awesome! She was great at helping me get a unit set up and showing us around. Great sense of humor as well :)
Patty was so kind, helpful, and professional. The elevators have been down at their site and she had no hesitation in doing everything that she could to help me out. I will be certainly only using public storage from now on because of their generosity and understanding for their people! Thank you again Patty!
This is the worst storage location I have ever come across. They absolutely do not help their customers. They have frequent issues all the time. Their current issue is that ALL of their elevators are out. My storage is on the top floor. All my things are very heavy, and cannot be moved by one person. But I’m just told to use the stairs without a blink on an eye. Customer service is trash. They will listen to your issue, but then they will call the manager and just side with them.
The manager at this property does not care at all about this location and will give you all of the attitude and remarks if you have any issues. She will just say it’s not her fault and go on about her day without trying to find any solution.
This place is so convenient and easy to access. As a young woman I feel very safe coming and going here. It’s very tidy, clean, and orderly. There are many locks and safety mechanisms in place so I feel very secure leaving my items here. Hanne and Patty are wonderful. Very friendly and incredibly helpful. They actually went above and beyond and helped me find my phone when I misplaced it. I would very much reccomend.
I have rented a storage unit here before and just rented another. I was guided through the process by Patricia who was really friendly and helpful.
I got a 4x4 unit for household goods and it was super clean and perfectly spacious. I feel a high degree of confidence in the security protocols at this location - I have seen the staff performing inspections while I've been at the property.
Hanne was amazing! Helpful with a dolly when all the carts were gone!
Julie was amazing very helpful and courteous on top or everything!
Great and easy experience checking in with Hanne!
Will, Hanna, & Emily was so helpful to me and helped me with my paperwork to get in my storage unit in California. I was so happy that I will have access to my unit after paying for two years.
Hanne was awesome!!! Super helpful! Recommend 100%
Great customer service with Hanne! It was a breeze signing up for initial storage move-in.
I won’t be moving for some time, but I have been shopping for storage units trying to prepare. Will was so kind and helpful throughout the whole process. He answered every question knowledgeably and I just couldn’t believe how professional he was! I am normally not one for reviews but the kid is a rockstar!
Hanne was amazing and made my rental process easy. Highly recommend.
Hanne was great to work with!
Storage was exactly as described and easy to move in and out. Hanne is great!
Hanne was amazing help setting up my account and with helping me find e right unit for me!
Great service working with Hanne. Thank you!
Expensive
They don’t tell you you can’t access your storage after hours and is very inconvenient
Reasonably priced and a super easy move in experience. The customer service was excellent and they were able to answer all of my questions. Highly recommend!
Great customer service
Bethey was excellent. I give her a great review on the phone especially
Hanns was friendly and oh so helpful!!👍
Hanne was very nice and helping us through everything !
Wonderful service, thank you Hanne.
Great service. Jesse was awesome and helpful!
Hanne was super helpful!!!
Great facility and Hanne and team always provide great customer service!
Hanne was incredible! So extremely helpful and kind!
I was in the lobby with a table saw before 6pm. The whole building shut down while two employees, one woman and one man, stood looking at me. The woman heckled me about their closing time as the elevator locked down. I was stuck in the lobby while they exited the employee door. I will never recommend this facility and if my things were not already inside I would cancel immediately. As I stood outside my car trying to figure out how to lift the tool back in the car myself another customer exited the building at 6:12. Terrible customer service. Truly unbelievable.
Hanne is the epitome of customer service and made moving out seamless.
Hanne was amazing and so was the rest of the team! Thank you!
I got a Unit same day. Pretty cheap for 5x5 paying $100 per month and $10-15 for insurance.
Hanne always goes out of her way to listen and care for her customers. She’s goes that extra mile to help her customers and the property.
Hanne has always been so helpful! She’s always sure to maintain the property and always cares for her customers and the property.
Great service from Hanne!
Jesse was great
Awesome storage facility! Staff is very friendly and accommodating. Thanks Bethey & Jessie for all of your help!!
Bethey was extremely helpful!
This place is clean and the employees are respectful and helpful
Hanne was so helpful and made my experience so easy and fun. Definitely happy I chose public storage.
Bethey was super helpful and made it a great experience to rent for storage!
Aside from the company jacking up my rent $20 a month on autopay....people check your emails, Betsy helped me get it back down at least temporarily. People make all the difference. Thank you.
Hanne was VERY kind and helpful! It’s been about 4 months since we rented and every step of the way the process was easy and seamless.
Had a great experience with public storage. Definitely recommend. Hanne was super professional and very sweet. She had taken care of everything and made sure our move into and out of the unit went smoothly.
Hanne is wonderful! This is a very clean and well maintained facility. I’ve been a customer here for over a year.
Hanne thank you for all that you do! Cheers!
Segen, Hanne, Tim, & Jessie were phenomenal!!! They made me feel welcome right when I walked in the door. Thank you team at Fox!!!
Hanne was absolutely AWESOME! She has the patience if a saint! I definitely recommend this location and see Hanne!
Can't beat it.
Hanne is awesome loved my experience here very clean and well maintained
Exceptional customer service! We were running late and arrived close to closing time. Nevertheless, we had excellent help from Patty as she was more than happy to get us started. Super easy move in process. The facility is very well maintained/clean. Would recommend 10/10. (2900 Fox St) location.
Hanne was very helpful. The entire experience was very positive and very easy. I'd highly recommend PS.
Bethany at 2900 N. Fox Street in Downtown Denver is the Best service rep I had the pleasure to work with! Renting a storage space is not always the best experience. For Example-I’ve had a bad experience with Public storage in the past with one of your reps (she was very arrogant, disrespectful and not professional) so Bethany is a game changer with her professionalism, positive attitude and respectful tone. She also helped me with my account issue over the phone coupled with humour! Thanks Bethany!
Renting here gotta say friendly staff
Hanne was super helpful and took care of everything I needed within 10 minutes. Would recommend to anyone who needs storage in denver !
Wonderful service!
This Public Storage is the most respectable clean most efficient highly rated most most five stars I give more if we could has the greatest property manager that our company has seen in the entirety of its creation I would suggest that anybody that is looking for a secure safe place to be able to store their things and be treated with respect equality and concern as if it were there things should come to this facility and furthermore anybody that desires to have a wonderful experience in the state of Colorado with safety of their items should come to the facility if there's anything I would like to State further than that Miss hanne herself has been the most understanding and caring property manager that metamorphic paint LLC has ever seen in the state of Colorado and would highly recommend her to anybody that is looking for a unit or just a place to understand what it's like to have the Southern Hospitality in a local landlocked state for any further questions comments or concerns please contact us at 303-9999-9583
Ms. HANNE worked with me today and gave exceptional service. She made me feel like family and I was very appreciative of it.
Perfect for short stay. Property manager Hanne was lovely
I just reserved a storage unit, and the process was extremely smooth and easy, thanks to Patty. Patty was very helpful and went above and beyond to ensure I had everything I needed.
Hanne was very helpful and informative. Would highly recommend
Hanne is really nice helping me with the carts and it made fast I appreciate you
Great facility.. Patty was amazing!
Very helpful, Hanne explained everything thoroughly.
Had a seamless move-in experience. Thank you, Hane!
Hanne is amazing!! She's always there when I needed assistance and she made it a breeze for me to switch into a different storage unit. Thanks so much!!
Really sucks that access hours are so limited. Can make things very difficult.
Hanne was great!
Hanne the property manager was such an incredible person to work with! She helped with all our needs in a timely fashion and went out of her way to make sure we were taken care of!
Hana the property manager was absolute fantastic! Was so friendly and made the whole process so easy and quick! Definitely coming again!
Hanne was excellent!
Emily was awesome!!! Super helpful!!! Made everything easy and stress free. 10 out of 10 would recommend.
Great value but it is only open til 6pm everyday so you don't have unlimited access to your belongings
This is such a great place to rent a storage unit. The facility is super clean & climate controlled, and the associates were so kind and helpful. Patty & Erza helped me to review options and find a space that is perfect for my needs in an efficient, affordable and very pleasant manner.
Great staff! Hanne is super helpful!
EMILY!! WOW!! I mean talk about customer service, she was amazing and knew her job fully, had issue with latenpayment and she made sure I could get in my unit!! She made the whole process of moving out smooth with advice of where I can park my uhaul, and then she helped with my last month payment, all was great!! She needs a raise and promotion!!
Hanne was so great and helpful.
Hanne was very helpful in the move out process. Safe and secure location for storing goods. Would highly recommend.
Good place and friendly staff! Hanne was very helpful on my move out day!
Hanne was great and helpful thank you so much!
Hanne was great!
Hanne she is friendly and thoughtful. Thank you for your time.
Clean and friendly. Hanne was good to work with up front
Patty was very friendly and an excellent help
Very easy to sign up, customer service was great. Hanne is the property manager and does a great job. I only used it for a couple of months but everything went smoothly. They do a great job with security to ensure your items are safe. The climate controlled rooms are also very helpful if you have electronics or other valuables. Definitely will use again in the future.
Very easy process and I believe at fair pricing. Patty was a great help and was very kind!
Hanne closed me out 3 months later! Over all a great experience using public storage for the first time.
Always very clean and well-maintained. The business hours are a little restrictive, but understandable. The staff are always courteous & helpful.
Hanne was great! Very good experience checking in and out, and facility was clean!
David is awesome! He helped me find a unit that fits my needs. Facility is very clean, plenty of carts available, and multiple elevators right inside the door. Very smooth process. Thanks!
Hanne helped me move in and made the experience super simple!
Hanne is absolutely FABULOUS! Service was incredible, facility is very clean, and security is top-notch. Glad to be a customer!
Hanne was super helpful and nice. Definitely recommend
Storage move in and move out was very easy. Storage is very secure. Hanne was amazing with helping throughout the whole process. Would definitely rent again.
This place has been amazing on all accounts. They are extremely friendly, maintain a very clean facility, temperature control, great security. Customer service is always so great, they are always willing to help me with any questions I had and everything! Hanne & Angelique helped with with so much! I always see them around the facility making sure everyone is helped. Always love the smiling faces there! Xoxo!
Hanne was amazing! She helped me with everything I needed and made the process so easy!! Thank you Hanne!
My space was broken into through the wire ceiling. There was not much concern from the staff and I learned there had been several break ins. My belongings were broken and bags of clothing and ski gear were stolen. They also doubled the rate during my time using this storage unit. There are no cameras and often people smoking crack in their unit. Truly!
Hanne was extremely helpful. Thank you for your time!
We moved in on October 15 and had already reserved a 4x4, not really understanding it was a small box locker. When we got there, we had excellent help from Patty who even showed us some units before we made our decision. The move in went so smoothly thanks to her! We couldn’t of been happier with our decision. Thank you for your help and making our storing process so easy!
Hanne was really helpful at this location!
Hanne was incredible, very nice and informative!! Would recommend this place to anyone!
Hanne was awesome got me a storage right by the elevator just like I wanted both front desk staff are sweet!!!! Hassle free-painless
Patty was incredible with a last minute reservation issue I had.
Patty was very helpful and respectful answered all my questions, she gave me 5 star service. Hanne was real respect and helped with all my questions and concerns
Hanne and the staff are super friendly and helpful, we had a great experience!
Don’t bother
Patty the front desk lady was very courteous and helpful with the getting of my storage unit from them. Even with running a little behind of the scheduled time for meeting she didn't shrug me off or feel as if it was worse thing I could have done but went ahead and took care of me and never once made my experience unpleasant.
Hanne was wonderful, more helpful to me, great customer service. Fast and friendly.
Emily is absolutely wonderful. I was having the worst day ever and she helped get into my storage unit. She has the best customer service 8 have encountered in a long time. Keep up the excellent work Emily!!
Easy in and out. Plenty of parking. Nice new elevators that work. Very clean storage facility!
patty is great and super helpful!!
Not great.
+ clean, safe, climate controlled facility
- arbitrarily raised rates several times. They know they have you over a barrel if you're storing long term, and they take full advantage of it.
- TERRIBLE customer service at location
- inconvenient and limited access hours
- just overall bad vibes
I arrived two minutes before closing time. Ms. Patty was extremely helpful, got my rental unit set up, even help me unload my things. She was probably late for supper that day but I got my things stored!
Thank you so much!
Wojciech Kossek
Emily was the best! I couldn’t have asked for a better experience!
The hours to access the unit are terrible. Don’t use this facility.
Completely inflexible about letting you access your unit past 5pm. Costed us hundreds of dollars and with absolutely no empathy.
EDIT: After moving our stuff in the next day, I am going to double-down on this review. The tight and inflexible hours on the weekend, along with non-reservable elevators, create an atmosphere of dangerous chaos. Someone in a different group literally broke a rib trying to get their stuff in before close.
Angelique was professional and this process was seamless.
My move was the worst from Point A to B. I needed sanity for my storage. Emily was the best part. She is a "can-do" person. She took a complicated storage need and went to work. Cannot thank her and Public Storage enough. I am going back for more storage needs.
Emily was super helpful and got me setup right away. She even helped me get the best deal, facilities are also superb! Thanks again!
Hanne was amazing, and super helpful. She was very friendly and made me feel
At east with my move out. I highly recommend her
Everything was great! Super easy move in and move out process. The facility is super clean and Hanne in the office is so helpful! The property feels very secure, with tenant-only access at all times. Would rent again!
Amazing fast service. Took care of a whole line and me without issue.
Yesterday was a bit hectic for me as I was traveling from beaver creek to downtown Denver. I came right before closing and Emily made the entire process smooth, quick and easy. She's extremely pet-friendly as well! I've been to other public storages in denver and aurora but this experience was far better. Her positive attitude, great attention to detail and sense of empathy is something I'll never forget. Thanks Emily!
Patty was amazing! She was so helpful and nice. Very easy process. Will use again!!
Hanne and staff were very friendly.
This is a great place with awesome staff. I always look forward to seeing them when I stop by.
Pattie was super kind and showed me a couple different spaces to ensure I had the right unit for all my goods, AND called me to let me know I forgot my license after renting a cart.
Angelique took the time to run my ID out to me after I said I would arrive a little later than expected.
Hanne assisted me with my lease and was super helpful with any questions I had.
Patty was so great in explaining to me everything about the storage rental process, from showing me the unit to explaining pricing and going out of her to give 100% great customer service!
Hanne helped me rent a new unit, and was very helpful and informative. Thank you!
Hanne was extremely helpful, and very pleasant to meet.
Nice and clean. Friendly service.
Great service. Hanne was awesome. Good storage option.
Patty is awesome! Very helpful.
Everyone is so nice and helpful- especially Hanne & Patti! The facility is so clean and secure as well!
If I could give negative stars, I would love to. Our unit was “broken into” within a few weeks of us moving in. After moving in, any time we went to the storage unit with our keys, the keys would go in to the lock but would not turn. When reporting this to the employees, they always said “weird — but call a locksmith if you’re locked out”, and left it at that. After many failed attempts with our keys, we finally did exactly that. Upon entering the unit with the locksmiths help, we found that some of our belongings were stolen. These items made up about $2,000 in value (TVs, bikes, mattress things, etc). We realized the reason our keys weren’t turning in the lock any time we tried was because these individuals put a replacement lock on our unit (another public storage lock) after breaking in and stealing what they wanted. This clearly was orchestrated. Wouldn’t be surprised if the employees are very much aware of this type of operation taking place/purposely not warning people since they were useless/didn’t once make this suggestion to us any time we reported issues with the lock they provided. We have spoken to 4 different employees since we started reporting issues. We moved in to the unit in March, we noticed key issues in May, and now in August we’re finally realizing what was going on all along. Since reporting it, it’s very clear this is the norm for this location and for the staff. 0 stars for customer service, 0 stars for safety, 0 stars for ease of use. This place is trash.
The two ladies in the front always making me crack a laugh, love their strong attitude. Always courteous and ready to work, can't get off my head if they were really watching me when I was lost looking for my storage locker up and down for over 30 minutes, 😂😂 I definitely suggest this place!
Very nice and accommodating! I had to switch the size of my unit the day of and there was no issue. The place is kept very clean and AC is cool.
Hanne was great!! Super helpful!
Hanne, was amazing and has great customer service skills!
Hanne was great with the move in and moving out process! Great building, very secure
These ladies were so helpful and cheerful, even though they were exceptionally busy for a Sunday morning. Several people already waiting when they opened. And they were amazing.
The close at 6p
Patty was amazing. So helpful and polite.
Great customer service with the property manager Hanna helped me with my move out I have been with this public storage twice and they are great
I had a seamless move in with the help of Patty! I had accidentally booked a unit at a wrong location, and when I arrived Patty did everything she could not only to find me a unit at the right location, but also to help me save on the unit itself. She was so friendly and helpful, the units are clean, and access is simple. Would absolutely recommend!
Great experience! Super safe and clean! Hanne was amazing :)
This location in downtown Denver is absolutely professional, even on crazy busy days the staff here are patient and compassionate. Patty helped me through the process of getting a storage unit with no issues even tho I had to upgrade to a bigger unit, she still helped me with a smile on her face on top of having entitled customers needing service “on the spot” . Expect it to be a busy storage facility as it is in a high traffic location.
They were so kind and helot me and my mom a lot
Patty was the upmost helpful and very informative! Would definitely recommend this location!
Thank you, Hanne! Such an easy experience and a very helpful staff!
Hanne was very helpful and the units are really clean
Updated: David, District Manager reached out via phone to hear of and apologize for my experience negative today. He kindly waived any potential fees and ensured a redirection with this particular staff member would be had. I stand by my referral of this facility because of their cleanliness, efficient service and friendly associates. “The woman with a foreign accent hung up on me twice this afternoon and failed to mention another month of rent + a $300 cleaning fee would be charged as a result of leaving trash (i.e. estranged items). Her customer service and phone etiquette skills need improvement.
Someone put a random emergency contact number down when renting a unit.
That phone number happened to be mine. I have now received over 50 calls over the course of the past 6 months about said unit. I have talked to multiple employees to remove my number and they have failed to do so. If my number can actually be removed I’ll change the review. Thanks.
Hanne was extremely quick and helpful and has the best service every time I’ve had to rent a cart!
Hanne was great!
Overall great facility. Secure and easy to access. Hanne was very helpful with my move in and move out process.
Ileah was great, she was fast and accommodating, and helped us get upstairs before the place locked down at 6pm. She made every effort to help us! thank you!!
Patty was very helpful and kind while assisting us with selecting & moving items into our unit. Glad we chose to go here!
A sketchy part of town a couple tried to ride up the elevator with us. The lady at the counter asked us not to let them up. Umm that's your job lady I told her we are not getting into a confrontation with anyone. The couple ended up leaving and the lady at the counter rode up with us in the elevator 🤣
Good for Storage and pricing. Closing time on weekends at 5
Hanne and the staff were terrific to work with. So convenient and responsive to our needs in such a bind. Highly recommended!
Very clean, amazing staff, easily accessible. Ask for Hanne, she’s the best! 10/10 recommended
Hanne treated me well. 10/10 recommend!
Hanne... Great service! Very polite and kind lady
This property is super clean, Hanne and her team really take care of this Facility. Great location!
Hanne is amazing and so helpful!!! 200 stars if I can
Hanne was great, the service was smooth and fast!!
Thanks to Hanne!
Great service from Hanne! Smooth and easy rental experience
Anette genuinely went and goes above and beyond every time I’ve needed help here - public storage already makes it so easy in this location to not need assistance, but when you do I’ve never met more helpful, knowledgeable and pleasurable staff. Thank for you Anette and Public Storage for being the easiest part of my move!
It’s a busy moving weekend like any weekend and this 7 story storage building has one employee on hand. Well I’m now in a line of people all waiting to get IDs back because the manager has to have a sandwich and didn’t feel it important to mention to any of us that she would be locking up. She’s also 5 minutes late at this point to reopening (still no sign of her, and it’s been a 35 minute wait for everyone.) To top it off, this public storage wants to double rates after already slowly raising them over time. Almost guarantee it’s not to have a second employee on hand so that the place is actually open for their posted hours, but to line the owners’ pockets.
Hanne was very helpful and one of the kindest people to deal with
Hanne was very helpful with my storage
Great service from Hanne and her team!
Doubled their prices on us after two years and in general just terrible hours.
Does anyone understand their constant rate increases they are gouging the customer
Patty and Hanne did a fantastic job!
Great service after a misunderstanding with the rate. Hanne was fantastic!
Their hours are terrible if you work a 9-5, and the way the building is designed causes the units to be inconveniently far from the parking lot.
They close at 5 so it’s nearly impossible to grab stuff after work on a weekday, which is important to me as I only rented in this location because it was close to where I work during the week. I’ve rented at multiple Public Storage locations which were all open until 9 with after-hour access options, and given this building’s multiple layers of security (code at door, code in elev, then lock on your unit), I find their access hours incredibly unreasonable.
The units are nestled into a 7 story building, and are far from your car through elevators and down long hallways. Do NOT rent here if you have lots of stuff or heavy items to store. As others have said, they have limited carts which are often already taken, and some of the carts that are there hardly steer making moving exhausting. On my first day I saw people using carts and asked the staff where I could get one… they said they were all taken and that Public Storage was “lucky to have the three that we do have”. Lucky? Buy more carts and offer appropriate services to customers renting your poorly designed storage space.
Hanne was great!
Hanne Was very kind to me she help me move storage to storage very very quickly I thought I was gonna take me to three days but it took me 15 minutes thank you so much
Hanne is a literal saint. She helped me fix an error in contract that potentially would’ve doubled the cost of my rental. She is kind and I truly appreciate her patience with me and being able to amend a stressful situation that was out of both of our hands.
Hanne, the manager is very polite and kind. The place was clean and secure. Easy access off I-25 and I highly recommend the place.
Debbie was very helpful and quick to help us out with our storage today! Thank you So Much!!
Hanne was my customer service today .she was helpful kind
Hanne is beyond helpful. Clean facility and feels very safe. Thank you!
Great service! Helped me out promptly. Hanna helped greatly
EXPONENTIAL & UNJUSTIFIED PRICE INCREASES
On January 1, 2021, I began leasing a storage space for $64/month. In July, 2021, the rent was raised to $77/month. IN APRIL 2022, RENT RAISED TO $100/month. THIS WAS A 40% INCREASE IN RENT IN LESS THAN 1 YEAR. I only received one email notifying me of these increases and did not consent to them. I believe this is an unfair trade practice because renters are forced to either get rid of their belongings or pay increased rent prices way above market rate. Furthermore, the facility did not increase access or any other service that would justify the increase in rent.
Although the facility itself is very clean and feels safe, I am giving this facility a low review because RENTERS CAN ONLY ACCESS THEIR UNITS BETWEEN 9:30 a.m. and 6 p.m., which I did not realize when I rented the unit. Furthermore, the advertised price did not include hidden administrative fees and lock fees, which totaled $45. The fact that renters cannot access their units outside of business hours is completely inconvenient for working people and, if I had known that, I would not have rented the unit.
Hanne was great, I have been having this storage for 4+ years. And I love working with her.
Great service from Hanne and Annette!
Hanne is an amazing manager. She is very helpful, kind and works hard for you to be a satisfied customer. This is the best manager I have ever experienced with Public Storage.
Hanne, the property manager, has been so kind every time I have been in. I appreciate all the customer service!
Hours are terrible for anyone who works a 9-5.
Never a cart available to move your items.
Elevators always smell like cigarettes.
Your last month is not prorated, so you pay for the entire month even if you move out on the 1st
Staff are unfriendly, obvious that they hate working there
Debbie hooked it up! She was great, very nice people here.
Great service, easy check in, nice facilities
Hanne was awesome!
Hanne the manager was great
Hanna was great. Made renting easy.
hanne was very sweet with helping me move out! loved the time here
Debbie was great! Very helpful.
Hanne was wonderful and very informative!
Hanne was excellent! Great service.
Only open during office hours. Meaning even though you have a door code and the elevator only let's you go to your floor you get to your stuff on their schedule. Their flat carts are basically all gone. Won't cut locks anymore if you don't have your key. All changes since I first rented. Nice enough people at the desk.. but I'm happy to be done with them.
Hanne was great! Super helpful and easy process!
Hanne was great in accommodating my needs last minute. Definitely recommend!
Hanne was great and really helpful
Hanne and Debbie are kind and amazing. It was the easiest storage experience I've ever had. Do yourself a favor and get a unit on the first floor!
Clean and easy access
Hanne was very helpful.
I had a great experience. The property manager Hanne was very helpful. Thank you!
Hanna was amazing!
Hanne was great with getting me a storage unit super quick and made my experience easier than I could imagine!!! Definitely would recommend to family and friends.
Hanne was amazing and helped me with everything and was very nice. 😁😁
Debbie and Hanne were great! Needed the space for a short period and they were super helpful
Hanne was very helpful and the unit was clean.
Hanne Is Awesome 🤗
Hanne was professional, helpful, and charismatic. I am trusting of this company because of the excellent and intentional service
Simple and friendly experience! Hanne was wonderful in showing us unit options to ensure we picked the right option for us. Thank you!
I appreciate for the help Debbie!!
There was a delay in receiving my access code for move in, but Hanne at the front desk quickly helped me get access to the building and explained the process of entering my unit. I was welcomed with a smile and friendly interactions!
Amber was fantastic today. I greatly appreciate the help! Thank you.
P.S. Hanne too 😃
Definitely homeless people living in the storage building. The floor my unit is on REEKS of urine. Moving my items out ASAP.
hanne was great and very informative!
Hanne has been so helpful considering the unfortunate circumstances of an individual that refuses to leave the premises that is causing so many problems and such a disruption Hanne however has tried her best to make a bad situation good especially for the rest of us that continue to store our belongings here five stars 🤩
Perfect location!
Hanne was very helpful and made check out very smooth.
Hanne was a great manager while we had a unit here!
Last minute rental. Hanne was super helpful!
Hamner was super helpful! Made everything a breeze!
Hanne helped me so much! Felt like my things were very safe and secure here :)
Couldn’t find my reservation. Paid for a 1st floor unit and then my “lost” reservation was changed to a 2nd floor unit. Elevators are a nightmare to use, there are homeless people beside the building come In and out.
Hanna was extremely helpful in supporting my move, it made it vey easy!
Hanne was extremely friendly and helpful! Amazing customer service:)
Hanne was awesome!! Very helpful!
Miss Debbie is my Go to ! Thank you fox st Public storage
Ms. Hanne helped me out with my storage unit. Super friendly and super helpful =)
Hanna was very kind and helpful. Place is clean and safe and great!
This is a large storage facility yet somehow they only have 2 carts available to renters to move their stuff. On 2 separate occasions I have had to wait more than 30 minutes to use a cart, and 2 other occasions I have had to hand carry stuff out in multiple loads. For the price you pay this is not worth it.
If you want to move stuff in a timely manner bring your own cart.
Elevators are broken every other few weeks. Homeless people breaking into your storage unit and finding ways to sneak in after dark makes it completely unsafe and there are no cameras in the building except the main entrance which is AWFUL. Always busy in the morning and the bathrooms are usually dirty or locked. The workers do what they can to keep the place clean and they do all the can to make you feel like your things are safe. My experience with the employees have all been well and fine and they are all very nice. You won't have an issue with the employees ever. They will always help you as much as they can. It's the area itself that's makes this place pretty sketchy
It's nice to have a location near the ballpark, but even getting to it is hidden away on some back streets. The hours do not work well with people who work regular business hours. This storage is only open during normal business hours, so good luck getting anything before or after work, you won't. Customer service is horrible. They are very unwilling to help with anything. If anything, they pretty much stand outside the main door looking at their clock counting you down to when they close. If you have other options for storage, you should definitely go elsewhere.
They only have 5 carts you can use, some of the other tenants will take 2 or more if they can. So, you need plan strategically to get a cart or bring your own wagon/cart.
One pro is that their security seems to work well. You need your specific code to enter and use the elevator. Your code will only allow you to your specific floor.
Hanne was amazing and very helpful. The facility was great for the downtown residents.
Debbie was very helpful and help get me a unit in no time!!
Hanne was so kind and friendly! Thank you. Super clean and safe facility.
Really nice helpful staff. Hanne really made us easy
Hanne was more than helpful with my storage experience In Denver. Working with her was awesome, highly recommend you ask for her personaly she'll provide 10/10 service guaranteed
Property manager Hanne is very kind, the facility is also extremely clean in comparison to others. Security is top notch. Watch for price increases.
Great experience! Hanne was lovely and made checking out painless
Hanne was fantastic! Great service. Checkin was a breeze.
Hanne is a great property manager and I always had easy access to my stuff. I wish the pricing didn't increase but it's a good and secure spot
Hanne professional
These ladies are great people also they are harder than nails ! LOL
Hanne was great today! Always so friendly.
Hanne was an amazing help! This place is awesome!
Hanne was great and very helpful!!
Great experience, safe and convenient location. EASY move in and move-out. Hanne was wonderful!
Debbie and Hanne are outstanding. They went above and beyond to accommodate me. I highly recommend thos location.