Hanne is every nice and helpful with us
Friendly staff and a clean facility! Hanne and Jared were very helpful when I came in!
Jared and Hanne were super helpful!
Hanne was absolutely awesome.
Hamme was fantastic and very helpful. Easy as pie.
Hanne is wonderful. Shel helped me out a lot and I appreciate her.
Hanne was great as always!!!
Hanne was absolutely and totally helpful to me and my movers / drivers as well as afterwards. I would completely recommend her facility.
Honey really helped me when I couldn't get into my locker by my own fault. She helped me even when her hours of operation was was outside of the normal hours. She is awesome!
Hanne was very accommodating. I appreciate her quickness and kindness
Hanne is very nice and knowledgeable
Customer service couldn’t even help me with an issue with my unit. And the price jump I got was ridiculous
Hanne - Did an excellent job in signing me up. Explaning all procedures.
Hanne did a wonderful job
GREAT experience renting my storage unit. The lady whose name I don't remember was super awesome and went above and beyond to get me a cheaper rate and was super friendly and helpful.. Thank you so much.
Hanne was a great help today!
Hanne was very helpful and answered all my questions. Highly recommend!!!!
Great friendly service from Hanne!
Hanne was a pleasure to work with!!! Great facility and clean!!!
Thanks Hanne. Great customer service.
Hanne was lovely to work with she was extremely helpful and professional!! This storage facility is clean, safe, and the staff is amazing!!
I would give 10 stars if I could!!
Hanne was great and helpful and a pleasure to work with
HANNE WAS VERY HELPFUL RECOMMENDED HIGHLY
What a great job Hanna did in helping us with all we had to do thank you
Hanna helped me this evening with a unit I bought and she was absolutely wonderful. She helped me with everything down to having a lock there for me to purchase and staying open late for me. I can't say enough how much I appreciate her other then.... thank you Hanne!! I'll rent from you ANYDAY!
I am so happy and relieved that I made the choice to put my belongings in storage at the 64th and Eldridge location until I can find a permanent home. I currently have 3 units at this location. Hanne has been especially pleasant and helpful. She helped me get started and has been an ongoing source of reassurance that my belongins are safe. It is always nice to see her smiling face as she walks around the property ensuring everything is in order. I highly recommend this Public Storage location!
Hanne was super nice and helped me and made it all super simple.
Hanne provided perfect service
Hanne did a wonderful job job and was happy and very wonderful will come back thanks to her
I got a rental and Hanne was amazing and she helped me sign up and even put off her lunch to show me the unit and make sure everything was good to go. Great experience. Her customer service was exceptional.
If you can stomach the nickel and dime fees they drill you with, then rent here . Seams secure enough and clean, but not easily accessible . There are cheaper and much more accessible places around , I think I will be canceling my unit .
Hammer is lovely to work with.
Hanne is absolutely wonderful. Always great friendly and cares.
Hanne, has really made the first time storage experience for me seamless. If I was to need a storage unit again, I would be knocking on her door.
Hanne efficient lady and very nice
All 5 times attempted to go in to office it was locked up and only one phone call ever returned. No calls answered. Over head garage door in desperate need of replacement seal. Expensive.
Hanne is really helpful and so sweet. Thanks for all your help.
Corporate greed will continue to raise the price. My price raised 63% within 12 months.
Hanne is so very kind and helpful. Rent here!
Hanns has been very helpful and nice
I had a great experience getting a storage unit at this location. Mark and Alex went out of their way to make me feel welcome! I think Mark was new and was going through training, but you couldn’t ask for a nicer guy to work with. Alex and Hanne were patient with him and helped him complete our transaction. After I completed moving everything in I had some follow up questions and had another transaction to make. Mark had anticipated this and had everything ready when I walked back in! I have been a customer service professional for a very long time so I know what good customer service looks like. I left with a smile on my face. Great experience!
Quick edit! I’m cleared out as of today and Hanne was a great help!
Hammer was very helpful. James very professional
Hanne and JC are very kind and helpful. Excellent service.
Hanne and CJ are very helpful and friendly,a must to if you want storage
Hanne and CJ are the best. I’ve been with this location for over 10 years and they are awesome to deal with. I highly recommend.
Hanne was great; showed me the unit and was very helpful, answered all my questions!
Public Storage is always amazing. Hanne and Johnny were amazing when I came in last minute to finalize renting my unit. I’ve never been steered wrong by PS!!
Hanne was awesome!! Easy transaction and wonderful consumer service.
I previously used Extra Space Storage and did not have the best experience, then I came over to Public Storage at this location and had the best experience! 10/10 Highly recommend! I reserved my storage unit over the phone, utilized the public storage app, and I was very pleased with the location! Everything was great from the cleanliness of my storage unit to the property itself which is well maintained. I never had to stress or worry about my belongings, I felt that they were safe and secure here. Additionally, Honee- Property Manager, was very helpful over the phone.
Hanne was very helpful, and the unit worked out great!
Hanne was very helpful. She was instrumental in helping me with my storage needs. Dan.K
Hanne made the process super-easy and even saved me money.
Highly recommend!
Hanne did me a good job with my rent
Hanne was the absolute best in helping with all my needs thank you so much
Hanne is absolutely amazing. She was very helpful.
Hanne is totally awesome she's always busy busy busy making sure your stuff is safe every time I come here she's looking around making sure nobody's trying to steal your things come on down and store your stuff at public storage on 64th avenue
Hanne is absolutely wonderful
Awesome group! Hanne is wonderful! Thank you all! And Mike!
Hanne was very helpful. She got me all set up for the 69th place. Vary happy she was able to help me
Hanne is the BEST!! So helpful and knowledgeable. What a great personality!!!!
2nd day here and the same wonderful service!!!!
I love this place very convenient. Easy to use with the app again in and out of the gate. Always very clean. Staff is helpful and attentive. Always swept up great place. Talk to Hanne she is very good.
Hanne has been extremely helpful!
Mark, Hanne, and Alex helped us get the perfect storage unit for our needs. They are very clean and well taken care of, and secure.
Hanne and Mark are amazing! They're very professional and friendly
Mark was very helpful and friendly!
Hanne offered excellent customer service! She was so helpful and informative. We got everything we needed for our storage.
Pricing from the original booking was not honored. Never entered the storage unit. Disputed with Public Storage customer service. Never received contact back after asking for copy of the taped call. Disputed with my credit card. Credit card reversed the charge. Public Storage sent me to collections for the storage unit I never entered. Never never never do business with Public Storage.
Facilities were good, the representatives Hanne and Mike were absolutely the best!
My only complaint is the prices were jumping up rapidly and exponentially! This is the only reason I left to a cheaper unit of the same size. The 5 stars was for the representatives caring, kindness and professionalism.
Great place Hanne is awesome
Very friendly and professional.
Hanne very nice great friendly and helpful
My experience here was quick and efficient! Hanne was wonderful to work with! Great experience
Really Good friendly service from Hanne and Lee
8x10 was actually 8x almost 9 so we had to up to 10x10.
Easy to do
Hanne was very helpful great service thanks a million...
Great service thank you Hanne!
Hanne the office manager was very helpful. Would highly recommend this storage unit to anyone in the Arvada area.
Mike is the best! So helpful, friendly, and informed. First time I have not been stressed out going into storage facility!
Great place!! The customer service is fabulous! I really appreciated all of the help I received from Hanne and Heather!
Heather, Jennifer, Lorrie, Hanna are great. They’re very helpful and a pleasant crew to work with.
Hanne was wonderful. Clean and great space.
Hanne has been a delight!
Lorri and Hanne are absolutely amazing. Every time in I feel I'm part of the family. I appreciate that do for your customers thank you Lori Harmon.
Hanne was absolutely amazing! Thank you so much!
Hanne did a fantastic job!
Try somewhere else. Borderline breaking the law on how quickly and how high they will raise your payment.
Hanne was very courteous and helpful!!
Hanna was very professional and made the rental seamless and easy! Now if I can get her to help me move some stuff into storage….lol
Laurie and Hanne were very helpful and a pleasure to work with.
Hanne was great! Kind and professional, rented for about 8 months. No issues, clean and safe at all times.
Hanne was super speedy, friendly, and helpful! She made the process smooth and simple.
Shawn & Hanna did a great job of setting me up and getting ready to move
Mike, Hanne, and Shaun were amazing!! I had an issue booking online and they were so friendly and helped me into a new unit! They are so friendly and their customer service was amazing!!
Hanne was so kind and helpful!
Hanne, very helpful and kind. Great to work with.!
They give you a decent price up front but then a few months in they raise the price to an outrageous amount. It's a classic bait and switch. I'm moving out to a place that I'd over $50 less for a bigger space. Such a waste of time moving in and moving out a few months later. I suggest finding storage elsewhere.
Mike and Lori were so helpful getting me set up with my new unit - very kind and conscientious. Facility is clean, quiet, and secure.
My second time renting from this company at the same location. It is clean and I appreciate the app for convenience, but for a 10x10 space that started at ~$170/month and jumped to $233, it is not worth it. Felt like I was penalized for being loyal and paying on time. That was an over 35% increase.
One compliment for this facility was Bethey. She made check for efficient. She was very professional.
Such a great experience. Bethey was so professional, polite and so personable. Simple process and clean units! Couldn’t be happier.
Great company and employees. Clean and very safe. Bethey is very professional, caring and truly takes care of her customers.
Came in to get boxes for our big move today. Had the pleasure of meeting Bethey. She’s amazing and gave us options on box’s. Very friendly! Thank you Bethey
Clean, organized great customer service. Betty helped closed me out, she was friendly and efficient. Thanks for keeping it easy.
Bethy and Mike are amazing. Found my keys and saved my butt!! Super kinda and helpful staff
Just want to commit on the great work and awesome customer service that Bethey provides at this facility!!
I was in a hurry and the gentleman in the office got me through the whole process quickly and efficiently. I have used Public Storage a lot through the years and the service and process is easy,quick and affordable.
I have had nothing but the best experience since signing up with public storage with the help Cierra L. She's been nothing but helpful and kind and very informative about the the property and the different ways to access the gates and my storage unit. More than that she keeps the property spic and span really clean. She's always been hospitable and helpful I would recommend public storage to anyone due to her professionalism and care.
She was nice, polite, very helpful, and was able to answer all of our questions and concerns
The manager was very friendly. Very competitive prices and a great staff!!
Jojo was great! Great place to store!
Angelique was so helpful. She went out of her way to help me and was able to get what I needed moved into my storage. What a blessing she was to me. This location is nice and clean and Angelique is a wonderful employee. Thanks Angelique Janelle
JoJo is amazing at the 13999 W. 64th Avenue, Arvada, CO! Thank you for being professional, helpful, and friendly!
Jo Jo was my sales associate. I cannot tell you how awesome Jo Jo is at what she does. Explained everything to me in a joyous manner, while being professional, and curt in her explanation. I consider her a friend now after our first meeting. This is why public storage is my number 1 storage facility. It’s people like Jo Jo that keep people like me coming back. Keep up the good work Public Storage.
Great customer service. Actually upfront and honest about the cost of the units and Insurance! Michelle was extremely helpful with the rental process.
Public Storage is great. They are located where you need them, the online app is easy to use, and the price is fair. Staff is great too. Jojo in the 64th ave location in Arvada was super helpful when I needed to upgrade to a bigger unit. Got it done in minutes with no hassle.
Incredible customer service and very warm and welcoming staff. Jojo is a lifesaver and very easy to work with, she will try to do anything in her capabilities if there's a problem with anything. I can't even begin to express how much of an impact she made when I was going through difficult situations that I saw no way out of.
Jojo was extremely helpful in answering my questions, transferring my unit, and canceling a previous reservation. She took the time to solve the problems and work with me and did a wonderful job! Glad it all worked out!! Location is great and I really appreciate the drive up units!
Jo Jo was extremely helpful and friendly getting me set up with my storage unit!
Mike was super nice and very helpful!
Good secure access, clean grounds.
Masters of deception. I responded to their advertisement for a 10 x 20 ft storage unit. After viewing 4 available units, the longest one was only 10 x 18 ft. My classic vehicle is 18ft. The bumpers would have to come in contact with the back drywall to clear the roll up door. The only unit they had that would work was $70 more a month.
Sad part is, the Manager knows about this deception. Advertising and charging for 200 sq ft, and delivering 180 sq ft or less.
Caviat Emptor.