The renting process is very smooth. Jennifer is super kind, remind us all the important details and walk us through the unit.
Friendly staff reasonable ratesc
I rented an outside unit.. the unit had a lot of spiders and web. The walls were made of wood. It lacks basic cleaning too. I did not have a good experience with that
Tamy was amazing! Answered all of my questions and was super friendly.
Great site and very clean!!
Julia was great very helpful! Friendly nice always has a great personality.
Tammy was very polite, knowledgeable and helpful! My appointment went very smoothly and I’m glad she was ready.
Great service and follow through.
Manager Ruby is awesome to work with and will go the extra mile to help you. Been here 5 years! Thank you.
Ruby was absolutely the most helpful at the Duane Public storage. Answered all our questions and was extremely kind and helpful. Thank you Ruby!
Cheap but not very inviting
Plenty storage areas. Maintained very well.
Update: managed to get in touch with Farshid who was super helpful in sorting out our issues and enabling a smooth check in.
Initial review: I was assigned an unclean unit for our move-in, which had ants and spider webs everywhere. Unfortunately, since it's a self-service unit, there's no one available to assist with cleaning.
I’ve had a storage unit here for the past 5yrs and couldn’t imagine a better place. The staff have been amazing and Tami, has been super helpful ever since she came to this location and now things are even better.
Wonderful experience.
Good service, good value, good people.
This public storage is safe and the stuff is friendly, Julia is friendly and very responsible she helped us changed the unit to a specific one we like.
Craig was extremely helpful and helping me change the lock of my storage unit to which I lost the key. He coordinated it beyond perfectly for me to come over clear out my unit.
He is truly a person who understands service and humaneness. I highly recommend this location over any other public storage location.
Excellent assistance. Julia Munoz
Clean property. Drawback is..didn't find a human on-site to open the restroom so they are unavailable, so moving from one (smaller) unit to another (larger) unit has become a horrible and inconvenient task.
I like the new self open gate through your app. Ashamed it might have cost someone their job! Idk
Our storage unit was broken in to and our stuff stolen. We had insurance through public storage but they refused to cover any losses. If you store anything here make sure it isn't valuable because there is a big chance it won't be there when you want it. Total waste of money.
Worth noting, the staff ask you to leave a 5 star review when you sign up. All these 5 star reviews are posted the day they sign up. Take it from someone who had stuff stored here for a year. Buyer be warned.
The insurance will gas light you into filling out all the paperwork, reassuring you that it will all be ok. Then after hours of filling out forms they deny you. Not only was my stuff stolen, so was my time.