Public Storage Self-Storage Units at 2506 Atlantic Ave, Long Beach, CA

Just booked my first storage with the help of Ethan. He was awesome and the process was extremely simple

Ethan very accommodating. Great!

Ethan was the best help!!!! Nice and very friendly. I recommend this location.

Absolutely amazing service here Mike is the best!!!!

Henry was awesome today. Ver professional

Henry is the best A1

I’ve experienced theft on two separate occasions in two different storage units over the past year. The first time it happened, management offered me another larger unit at a discounted price. I accepted their offer and then they increased the rent 4 months later. Over this past winter I arrived to my unit and everything inside was covered in mold due to a leaky roof. I notified the property manager and they did nothing. That unit was broken into a few weeks ago and today I get an email stating that my rent will increase again. They don’t have any onsite security after hours. All they have are cameras which don’t do anything to stop or deter theft. While filing a police report on-site I was informed by another customer that 10 units were broken into on the same night. The police officer who took my report said that they are frequently taking reports at this location and the cameras don’t do anything to deter theft or catch the perpetrators. To add insult to injury, I informed the property manager that I was moving out today. My payment was automatically deducted for this month, so I asked to be prorated the difference. The property manager said that she could not do that. Lastly, she had the nerve to ask me to change my review to a 5 star review because it takes 15 five star reviews to negate 1 one star review. I contacted corporate via chat on their website and the agent hung up on me after I explained what happened. A message to headquarters: We store our possessions in good faith trusting that they will be kept safe from theft and other damage like mold from leaky roofs. Your business ethos should include those fundamentals and they should resonate through everyone who works for you. Walmart became who they are today because they put the customer first. They are a shining example of what happens when those values are met with consistency and understood by all employees. Update: I contacted all the corporate executives and they prorated the last month’s rent, so I’m changing my 1 star rating to a 3 start for the responsiveness; however, it took a great deal of effort on my part. I still moved out and wouldn’t consider renting from this location again unless they had onsite security.

Thank you Henry, so much for your service. You made it very easy for me.

Estoy muy contento y agradecido del servicio la orientación brindado por liz excelente trabajo !!

Liz was very professional and patient with great customer service.

Meka made this move so easy,so amazing .

Meka is so helpful

Meka is the best

Liz fue muy buena jente estuvo de ayudante en otra locación pero desde la atención al cliente fue muy buena le tengo que dejar un buen comentario en su locación ella fue muy paciente muy buena jente siempre es bueno que allá alguien que te puede ayudar en tu idioma también me encanto venir a rentar con ella es muy feliz y da excelente servicio al cliente

I’ve Been a Customer Here For Over a Year Now. It’s very Close to Where I Live & The Entrance/Exit Accessibility Button on the PS Mobile App is So Convenient.! I Was Recently in a Tight Fix With Trying to Make some Adjustments & When I tell You, Liz ..The Property Manager, She Absolutely Came through For Me.! She naturally assisted me with politeness and grace. Proper Customer Service is Pretty hard to come by these Days. ~Therefore I Highly recommend Patronizing their Business & Absolutely, Ask for Ms. Liz..Cause she’s Gonna get You Right.! 😊

Liz was so great great personally beautiful her bedside manners her communication is great she explained everything in detail this young lady really needs a raise it was such a wonderful experience with her its very nice to be doing something that could've been stressful situation with moving but she had us laughing it was such a wonderful experience

This place sucks. Showed up 10 min before closing and they would not let me in. I will be cancelling my unit and moving somewhere else. Unacceptable

Great storage place for your daily needs and also good customer service, thank you liz.

I have known Liz since July 2021 in her capacity as the manager of the Public Storage facility at 2506 Atlantic Ave in Long Beach. She has shown herself to be outstanding in customer services and has a keen willingness to anticipate the needs of those she assists. I also appreciate her detailed attention to maintaining the wellbeing and cleanliness of the storage facility. No one can match the care and concern Liz has for her job.

We moved from Signal Hill Self Storage a few months ago as they had stolen much of our property. We were very disappointed and afraid to rent another storage unit but we had to. We decided to to go with Public Storage on Atlantic Ave., in Long Beach, Ca. Still hesitant and afraid I agreed. I have to say, out of all the storage facilities we have rented units from, PUBLIC STORAGE has been the best. LIZ has amazing customer service and helps the customers genuinely, always looking for their benefit. She works very hard and keeps the place clean. I feel that our belongings are safe now. Thanks for all your help Liz. We truly appreciate your help.

My experience was very pleasant and understand and ms.shawnda is Nice as well thank you for having her as a employee.

Great customer service, was very quick and easy. made sure i had no problems throughout the process, All thank you to Liz!

Liz is always great help very good customer service

Shawna is very helpful and professional

I was help by Shawanda at the Long Beach location a few times. She is very nice, respectful, and knowledgeable.

Excellent Customer service by Mike, Was very friendly and very helpful

Mike was real helpful. He was very engaging, straight to the point, good conversation. And has a nice smile.

Mike is very friendly and honest representative for Public Storage.

Mr.Mike Martinez was quick and efficient with the rental process. I thank him and his staff for being good to me.

Liz fue may amable me ayudo much gracias

Liz was very helpful and customer friendly. Appreciate the service and her help. Good customer service and attention to detail.

Great facility the managers are very friendly and respectful this is one of the better places to store Liz keeps the facility clean always out here cleaning up something thank you

Great customer service by Liz

Liz is always very friendly when she’s walking the property with a smile great customer service always thank you

Natalie was super friendly and helpful. Fantastic customer service! I Had to come back to say, Natalie did help me again this day. There was a mix up on the unit # I was shown and the unit # on my online completion. Natalie's attitude helping me was above and beyond Great service. She was so patient and kind to me even after having to switch back the unit she had just did the switch for. Not making me feel bad for asking her to do this was a relief to feel. Most people are unkind, and rude.. Phenomenally kind, and openly understanding she was. It was really Deeply appreciated to see her smile through the process both times. While others in her position may have been irritated or bothered for what I asked of her, cause sadly most people are like that, she wasn't. Your Awesome Natalie!! Keep Your Light Shining! Thank you Natalie.

Liz was very helpful during the rental process she explained everything in detail very good customer service

Great storage facility really helped find the best solution and provides excellent customer service!!

I couldn’t not access my unit door. Liz, the manager, was super helpful!

Excellent service

Liz was very helpful and detail oriented. I was able to make my rental quickly and got a thorough explanation for everything!

Thank you Liz , for finding me 2 new spots . Excellent job !!👍

Great customer service from Shonda, nice, friendly, helpful and informative would use this location in future , thanks Shonda

Liz was super friendly and helpful. I reserved a unit online but wanted to check it out in person. She walked me out to the unit and explained the facilities security system as well as the access instructions and hours. The location was easily accessible and very clean. Liz made the process simple and quick and didn't make me feel uncomfortable when I asked her 20 questions! I had a great experience, would recommend this location to anyone looking for a clean and secure spot to store their belongings.

The rates just keep going up! Since 2015 the price has gone from $350 to $900. Oh, and the mice are out of control. I have had a worthwhile conversation with the management of this specific location. I have been reassured that there are ways to get a new unit after all this time and $$ relief as well.

Thank you for the service and excelent storage. Thank you liz for the help

El storage es muy limpio y la trabajadora Liz muy amable y Alegre se los recomiendo

Good and excellent service and great customer service, thank liz

Great help by liz very thankful

Liz was excellent great customer service she makes everything very easy from renting to download the app and signing in she explained everything in detail to make sure everything is understood before leaving the office

Shawnda was so helpful and answered all our questions highly recommend visiting!

Shawna and Janine were MORE than helpful…. This was the quickest and easiest check in I’ve ever had with storage. They knew what they were doing and made everything as easy as can be!! I highly recommend this storage facility in particular…. Thank you very much ladies.

Elizabeth was so helful with our rental

Liz helped me with my storage very friendly and patient she helped me with my app and recover my password to be able to download my app she was truly amazing very grateful

Liz was great helped me with my rental made the process very easy very happy with the box she suggested works best for me

Awful prices. They're ONLY interested in money. They raised prices to the point that I couldn't pay and lost ALL my belongings. Do NOT recommend!!!!!

Liz has excellent customer service skills with all her customers been here for a a few years and she's always been very helpful with anything

Liz was very helpful this location is very clean. Glad I found it.

Liz was very helpful with renting my space this is my second time renting as location both times helped by Liz good to know people last location with great service

I received excellent customer service from the moment I walked in the door. Thank You so much Shawnda for your excellent and professional service ❤️.

Astrid and Liz were very helpful worth the rental process. Great location very clean.

My family has been using the public storage for years. Liz has always been very helpful with any questions and concerns we may have. She is always respectful and in a good mood. Its always great when a facility has great people like her.

Liz was excellent she took her time to explain everything in detail. Her customer service was exceptional. This was the first location I came to look at prices and with the experience I had here I knew I didn’t have to look anywhere else. This is a very clean and organized facility. My whole experience here was great.

I love this public storage, it is close to the freeway, clean, and quiet. Liz, the manager, is friendly and keeps the place nice and clean — just caught her pressure washing all the doors.

Great overall experience

Excellent treat… attended by Elizabeth

Very clean location. Helpful staff when I need anything.

Personnel isn't There Half the Time for Service's in Paying my Bill at Office with no $10.00 on Phone Service Fee ! ! Also Prices seem to go up too Fast after being here for a little while & Closing Hours Suck Very Strict 5pm Sat.& Sun. If Not OUT They Say Office Personal Will Call the Police to get You Out what the Heck ! ! ! ( FYI ) OTHER PLACES ARE BETTER 100%

To expensive never never again they get you in then every month they go up like the rent and no where to put trash and they treat it like apartment but you can't sleep there

Shawnda is a very nice lady thank for you help

Liz was great helped set up my unit

Liz was very helpful with the rental process walked in not knowing what I was getting she helped me get the perfect size for my needs

Amazing service, associate was extremely helpful

Liz helped me with my transfer she made it a very easy process

Facility is very clean with checks for cleanliness being done frequently. Easy access with units being ground level and accessible from the street. Manager is extremely friendly and personable.

Liz very nice very nice all her instructions were very clear such helpful person

Liz and Michael were great very informative easy rental process.

Liz gave us very awesome service.

Liz was great she helped me find my storge

Very clean place and the people working there always try to help you.

Shemeika was very good at helping me rent my storage space,, she took the time to explain all aspects, thanks

Liz deserves more than 5 stars she saved me a trip to the location I needed to store at by renting the unit for me here very good customer service.

Liz was great she helped me with my rental and downloading the app I appreciate her patience with me I came for a 5x5 she didn't have when I came but she made sure to call me as soon as one opened up I would definitely recommend this location

Shemeika was an very helpful employee she made me renting an storage unit easy. Thanks for the help.

Shemeika was so helpful I'm glad I choose to come here today. She is the best.

Liz fue muy amable una persona muy amigable me ayudó a encontrar el espacio correcto para mi recomendaría este local

I'm good with this

Liz was great she was very efficient

Liz was excellent helped me with everything being an older woman is hard to work the electronics and she helped with every single step with patience thank you much

Came to make my payment Liz helped me great customer service

Elizabeth was great helped me find a space fast and easy

Called today regarding a billing issue and spoke with Liz. unbelievable customer service. She was professional and very courteous. When she didn't know the answer she told me she would find out and call me back. She called me back within 5 min and handled my issue successfully. Thats 5 Star Customer Service. Thanks Liz

I've been thinking to get in the gate for 3days they don't know when they're going to fix gate and want open back gate to let in I have event Saturday and can't get in unit that's bad business I will sue if I miss event.

Liz had great customer service she helped me a lot especially through this tough time

Liz Fue mui amable me ayudo mucho a encontrar una unidad perfecta para mi gracias

Liz helped she was great

Liz was excellent helped me find great size space definitely recommend

Liz was super helpful she got me the best pricing and storage for me

Liz was awesome in helping me get set up. She was very patient and explained everything clearly!

I went in to get some information on a future move in. Shemeika was really sweet and helpful. Customer service was excellent. Thank you so much.

I had the best time renting this space the manager that I had the pleasure of renting from was Shemeika she was very Friendly and Courteous, she was very knowledgeable with the prices as she was explaining the renting proceeds to me. She’s excellent and I’m very grateful to have had this experience with her I would recommend public storage to anyone I know in need of renting a storage place due to the excellent customer service that Shemeika gave me during my time in the office. Great job Shemeika I truly appreciate you!

Danene was very helpful and accommodating and did a great job explaining the rental process

Liz was very helpful and patient she has very good customer service I am old and require a lot of patients she definitely exceeded any expectations

Liz was very professional, very helpful, very attentive. Helped find a great space.

Liz was very helpful with the rental process she’s very nice great place

Elizabeth helped us a lot she helped us find a great space that best for our needs will recommend to my uncles that also work in construction and may need storage she was very nice and friendly

Edit: My unit was broken into. Was done by either employees or other renter due to knowledge of lock. DO NOT TRUST THIS PLACE. 🚫🚫🚫

liz was excellent she had a great sense of humor she is very patient any other person her age would have not been as patient as she was glad i came here.

liz was amazing to work with and got us our unit today instead of waiting for next week. she also keeps the property very clean.

Liz was very helpful she was very patient with us quick and easy process second time renting here I’m glad she’s still here great location

Suly was very nice and helpful even though it didn’t work out for me to rent a storage I would highly recommend public storage.. Thank you Suly for helping me out

Shemeika is very helpful.i came in with a few concerns and she was very helpful putting them at ease.she also help with some paperwork i needed.shes great.

Conflicting prices on why you need to buy a can of white powder 🙄 customer rep said it was necessary I had to buy it and When I inquired did I really have to purchase it I really didn’t have to

Shemeika is great her.it was a pleasure to deal with her today.

I love this facility because of Ms. Shameika, she was so helpful today helping me with lock purchase and explaining what I need. She was very optimistic and cheerful during my time in the office and that is almost unusual now days. So thank you so much, also her phone customer service etiquettes were amazing as well…

Shemika is the queen I had couple questions she answered very professionally

Liz was nice and very helpful. Love the ground floor access.

Both Justice and Eric were most helpful with issues regarding my lock and the necessity of cutting it off. Very friendly and helpful-good customer service! Let’s hope the locksmith works as efficiently in a timely manner!

Exellent service, explained everything down to the detail .

Liz is an excellent manager she's always very helpful very patient she helped me with my app she did the entire process for me there was no hassle everything was quick and easy by far great person for this location I've been here since 2018 and have dealt with different people here and Liz has been the most helpful and kind thank you

Liz helped me find my perfect space excellent customer sservice.

My name is Jorge duran I came today to rent a space and Liz was very helpful and friendly she made it very easy to quick to do .

Liz was very helpful and quick service with me ! Will definitely come back here for storage again

Liz was great helped me find the space that fits my needs glad i was able to catch her last space

Liz siempre es buena ayuda siempre hamable