I need to give a BIG shout out to Howard and Chris! I called the store because I lost my keys to my unit and was so upset. They both were so kind and helpful and didn’t make me feel awful. All I had to do was sign papers and pay a small fee for a new lock. So simple! They told me I didn’t even need to wait for the locksmith to arrive. They gave me a key and told me whenever I come back they would have the other key waiting for me in the office. The next day I received a call and everything is complete. Thank you, Howard and Chris.
Friendly service and very efficient operations .
This is a very well kept and clean storage facility, Howard is the best!
I really like this storage place is nice and clean and I received great help from Chris with the questions I’ve had regarding my rental.
Just rented a unit from Chris. He was not only professional and very knowledgeable but his customer service was outstanding. I work in the customer service business so I know… I will definitely let my friends know this is the location to rent when they need storage..
THANK YOU CHRIS FOR ALL YOUR ALL HELP
Thank you Mr Howard, always take care of my need, I’m so greatfull
Chris and team at the Public Storage was absolutely fantastic to work with. He was helpful, friendly, and event offered to help us multiple times throughout our time there. I would definitely recommend this storage facility to others.
Chris and Howard helped me a lot.I really appreciate their help.
Thank goodness Chris helped me and my mom - he was so knowledgeable and patient and really helped us understand what our various options were. He even went the extra mile to make sure that our new units were clean and helped us get in contact with another public storage in a different city to arrange for another unit. Chris was very professional, kind, and friendly - definitely made the whole process much smoother than we anticipated!
I like the storage unit in this location. The staff member, Chris, was very knowledgeable with my questions and tour the unit when I requested to see for size. He was very kind and friendly too which was one of the reason I chose this location instead of other storage in Irvine. Thank you, Chris!!!
We had an amazing experience renting a unit at this Public Storage location because we received excellent customer service every time from Chris and Howard! From the very beginning Chris and Howard went above and beyond and they were extremely cordial and professional every time would would visit our unit. I highly recommend renting a unit from this location!
This facility is always clean and the staff is great! Only downside is they raise prices too quickly.
Chris was very helpful. He got me a great rate for my unit and now I can stay at this location for awhile longer. He is very professional
This storage is very good and excellent. Especially Chris, he is very kind and helpful when clients needed. Really appreciate him!!! thanks for his help to solve the problems in the storage room.
chris was really helpful to me, very accommodating. even had some water when i asked for some. highly recommend.
Chris L is really helpful when we use the storage and always helpful with things in the storage that we don’t know. Sometimes he used his overtime to help us.
Chris is the best, very helpful to the movers as well as the customers
Chris is the man! He hooked me up with a closer unit, which helps a ton with my lower back pain. We had a wonderful conversation about cats and now I want one! He’s a down to earth, professional, and will do his best to help you. I mean, what more could you ask for?
Chris and DeeDee are great, they both helped me. Chris got me a great price on my unit and DeeDee helped me get a lock Smith last minute. They also stayed late just so the Lock Smith could help me.
Chris was very energetic and friendly when giving me a tour of the facility, he is knowledgeable and very good at his job. His associate DeDe was nice also. This facility is well kept and clean. The spaces here are kept up and maintained. I would recommend this place to my friends.
I’m using Public Storage, and I couldn’t be more satisfied with my experience. The facility was clean, well-maintained, and felt very secure. The staff were incredibly helpful and friendly, making the whole process smooth and stress-free. I appreciated how easy it was to access my unit whenever I needed, and the convenient location was a big plus. Pricing was competitive, and I felt that my belongings were in good hands. I highly recommend Public Storage to anyone looking for a reliable and hassle-free storage solution!
I had an amazing experience at this Public Storage location! The facility is clean, secure, and well-maintained. A special shoutout to Chris, who went above and beyond to make sure everything went smoothly. He is by far the most helpful and nicest worker I’ve encountered. He took the time to answer all my questions, walked me through the entire process, and made sure I had everything I needed. His professionalism and kindness made this experience stress-free and enjoyable. Highly recommend this location, especially thanks to Chris!
Best customer service with a smile from Chris L. By far the best experience received. Never felt so excited in renting a new storage unit. It was definitely a sign. Answer all my questions and gave me the best advice on size and location of the storage unit. Definitely see Chris for all the questions you may have 😄!
I have been here at this location on construction circle for few years. Chris the new manager by far is the best. During summer it gets extremely hot and makes me worried. I discussed that last week with Chris. Today I came I wanted to check and see how the temperature is on second floor. My god it was a different ball game and it is much cooler and well maintained. I have talked about this extremely hot temperature with previous managers and none of them did any thing about it!!
In fact they all agreed that it is extremely hot and that is why they are hesitant to go to upstairs. With that said no wonder some times you could see people’s junk around. Again because it was So Hot up there they were reluctant to go up there because it was suffocating. Except Chris the one and only who did a great thing regarding cooler temperature this time of the year. A Big shout out to Chris the manger. Thank you Chris!!!!
Extremely satisfied with the service here. Chris was very polite and professional. I definitely recommend this location for all your public storage needs
Chris Lee was very friendly and helpful.
Chris lee was very nice and respectful and I will tell everyone about this place
Taylor is the man !!!!! This Center should be Taylors because some other boso left before me and my wife got there. The other person just left early but thank God Taylor was there to save us . I really hope his Management see this because Taylor was so nice that he came after work from another Center just to take care of me and my wife. He was super nice and friendly just a great guy . I know the Contruction office is not his office but it needs to be because a lot of good people come here and he would be a great fit for this location!!!!!!!!!!!!!!!!!!!!! Thanks Taylor you Saved us that night appreciate you Brother please work at the Construction location so we can see ya more often thanks brother you really need a raise too and this location hope you can get here all the time peace.
Chris is very helpful and courteous, excellent customer service!!! He works at the construction circle in irvine 🙏🏻👏🏻👏🏻👏🏻
Chris was great, efficient and very helpful!
I’m extremely satisfied with the service on this storage units, specially with Howard in Jefrey rd. and construction circle, They are always nice and very helpful, I will keep using this storage units, they are true profesional and have great attention on people, I’m very happy with this quality customer service and with the value they provide, I will definitely using them on the future, Public Storage of Irvine
Howard is the best! He went above and beyond to make sure our storage needs were met. Highly recommended!
Chris was very helpful and got me a great deal on my unit
Howard was Perfection and professionalism with a friendly attitude that made me feel secured
The operations has changed to two capable women - Yvette and Miriam -
And they go above and beyond to provide excellent customer service! I’ve had this unit for over a year and what a difference with these ladies!
Chris was fantastic as a customer service rep. We were faced with public storage glitches that were very frustrating. However, Chris spent the time to assist us and keep us as a Public storage customer.
Customer service here is A+ with Yvette. I was quoted a specific rate when I originally reserved my storage and for some reason when I went to go pay, the price went up they told me because I did not pay for it at the time that I was subject to the current offers, but Yvette was able to help me and give me the original promotion that I was quoted. Extremely helpful great customer service very friendly clean place. I recommended.
Yvette was super friendly and helpful! Truely enjoyed her assistance!
Yvette and Jonathan were very helpful in setting up my storage as a first timer. Both were helpful in answering questions and super professional. This is the place for your storage needs!
Public Storage- Review
5/13/2024
By: L Rico Richardson
I have been a new customer of Public Storage located in Irvine now for 6 months - and I would like to compliment the staff especially Yvette for such outstanding customer service during the time I’ve been a customer there-
The place is immaculate and the employees are all a class act-
I highly recommend using the facility- and tell them Rico referred you.
Thanks again Yvette for all you do and with a beautiful smile on your face too-
Regards-
Rick
Jacob & Yvette are amazing workers! Great outstanding employees!! Thanks Jacob and Yvette for your help and service!!
I really don’t like to leave reviews unless I feel I have something noteworthy to say. In this case, I feel this review is very much worth my taking the time to write. Hope it helps somebody.
Nobody gets a storage unit because they really want to. We get units because they’re a necessary evil. We know we’re paying more than we should to house the things we can’t let go of, but can’t currently handle. In short, it’s not fun & we don’t expect it to be pleasant. In my case, I’m not even paying to store my own belongings. In my case, it’s a gift to someone else & I’m giving it out of love. I haven’t expected this process to be great and I’ve never been impressed with Public Storage, on the whole.
So you can imagine my surprise at running into Yvette.
Yvette is the only person in this company that I’ve worked closely with and the only one I want to work with. She’s been there every step of the way for me and has always been professional, comprehensive and responsive with me—even when nobody at the corporate call center could help me. She has single-handedly kept my business for this company at times when I was frustrated and ready to send a truck, vacate the unit & walk away.
It’’s one thing to think of your clientele as real people when you’re dealing with them on a regular, face-to-face basis. It’s a different skill altogether to do this when your customers are merely faceless voices on a phone—and it shows she cares. I’m writing this because it dawned on me that if I could do anything in return for Yvette’s hard work & kindnesses, I would.
Keep it up, my friend. The world is made better because of people like you.
And thank you.
I made a reservation online, and Yvette helped me finish the process at the location , very sweet and helpful ! Also Jacob has always been very helpful with finding me the perfect unit size! This location is so convenient and easy to get in and out off . Super clean storage facility and love the hours that you can access your unit . Thank you Guys!
This storage is an amazing place for your storage needs. Very friendly staff, yevette was very helpful and very happy to store my things here
As a new renter here I had a lot of questions and I had the pleasure of being assisted by Yvette. She was so helpful, knowledgeable, and answered all my questions with a smile. Best customer service I’ve received in quite some time. Thank you Yvette!
Yvette was really helpful! She was
available by phone and worked with me to hold my keys at the front office when I didn’t have the correct lock at first. Great choice for easy accessible public storage.
Jacob introduced me about promotions when I started renting 1 unit here, and today, I got a little trouble and Yvette very helpful. I have good service at this location all the time :)
I had a great experience at Public Storage. Today when I was at Storage, I could not remember my password. The Yvette and Maria in the office were so helpful in finding my password and helping me set up my app in order to access my password for quicker entry.This Location is always kept so clean, Well, lit and I feel very safe. The best part is the 2 girls Yvette and Maria are so friendly and helpful!
Yvette and Maria were so Amazing and helpful when I singed up. They are so kind and also very professional! Also I love this storage system I felt really safe and convenient.
I highly recommend this location!
The guys were great. Came on time, did the job efficiently and got it done with a smile!! Thanks Joshua and team!
If you guys want to get outstanding customer service I highly recommend you coming to this location ask for Yvette she always goes beyond of my expectations I thank you Yvette for being amazing and wonderful
Yvette was amazingly helpful during my check-in experience. I had a lot of issues with my reservation and she corrected them all.
The location was very good, close to the junction, which took up some time as we had a very large amount of stuff.
But the staff who was Yvette was very nice and helped us to clean up the rubbish, as well as also helped us to change the storage closer to the lift for free, very satisfied!
La señorita Yvette Garcia fue muy amable y me ayudo mucho para poder rentar una unida
I was very lucky to have Yvette help me out with my unit. This girl knows her stuff she has the patience of a saint not only does she help me figure out the amount of space I needed for my furniture she went above and beyond to accommodate for my fragile items.
Yvette Garcia is a great customer service provider, she helped me with all my questions and went beyond to make sure I fully understood everything.
Since it won't allow me to post a second review, I wanted to give a shout out to Yvette. She saw me struggling all by myself and was super sweet and helpful. I really appreciate her in my time of need. Everyone at this location has always been super kind and that's why I'm still here.
While looking for a storage space I walked in, without an appointment, and employees Lindsey and Noe were extremely friendly and helpful. They answered all my questions with simple, understandable responses, gave me a tour of the facility, and explaind everything that would be expected, and that I can expect. I appreciated their help and my interaction with them is part of why I chose public storage.
Great customer service by Jacob and Yvette! Highly recommend the location. Additionally, it’s a very well maintained location.
Yvette is awesome she helped me move in 3 months ago and has been amazing the whole time I've been here! Definitely recommend renting a space here and prices are the best too! :)
Yvette was SO helpful and nice when the code to one of my storage units didn’t work and was able to get it working. She even went the extra mile and even help set the code to mirror the one in my other unit for easier access. She also answered all the questions I had about billing and after hours access as well. Thanks again Yvette! 😃👍
Public Storage Construction Circle, Irvine property manager Yvette is the absolute best! She has been incredibly helpful to me and my family with our storage needs. Yvette is extremely professional, knowledgeable, friendly, customer service oriented, helpful, proactive, efficient, committed to excellence and providing the highest level of support, and she instills a sense of trust that is so important and welcomed. I could go on and on with the accolades! Needless to say, Yvette is the consummate professional and a very fine employee and representative of Public Storage. I look forward to seeing Yvette and saying hello each time I visit the property.
I AM EXTREMELY GRATEFUL 🙏 TO HAVE YVETTE HERE. SHE HAS BEEN VERY PROFESSIONAL, KIND, KNOWLEDGEABLE, AMAZING CUSTOMER SERVICE AND VERY EFFICIENT IN HER JOB I CAN SEE THAT PASSION SHE HAS AND DEDICATION FOR THIS PROPERTY. SHE GOES MORE THAN BEYOND. EVERY TIME I COME HERE SHE IS ALWAYS WORKING HARD TO MAINTAIN A CLEAN FACILITY YOU CAN EVEN SMELL HOW CLEAN SHE HAS THE RESTROOMS I TRULY RECOMMEND THIS PLACE BECAUSE OF YVETTE!
I love Yvette. She is so kind, knowledgeable, passionate, detailed oriented. She makes my move so much easier. And she is so patient with my mom, who is over 70 years old and doesn’t speak any English. I definitely will recommend this place to my friends because of Yvette’s service.
Yvette is very helpful and kind!
So far so good. Get good prices online. Only been 2 weeks.
I have been utilizing this storage facility at the construction location for a while and am very satisfied with their management, particularly Yvette. She has been incredibly helpful and courteous.
Yvette was amazing if you need storage and want to have clean facility and friendly staff you need to come here. Manager Yvette was super efficient. She provided me with all the right information on prices and helped made the process a breeze. By the way they have this cool app you can download in you phone and access your unit. Very high tech. Yvette was wonderful she helped me set up the app and explained how it worked. I recommend Yvette for all your storage needs.
Yvette went above and beyond to help me with my unit. Highly recommend!! Thank you Yvette!
We needed a small storage area to make space in our garage. Spoke with Steve on the phone and then Yvette, who helped me today. She was very clear on what the costs were, and showed me a few choices. The whole process took less than 20 minutes to get an account set up, and get our keys. Would recommend this location and in particular, Yvette.
Yvette was so helpful. She helped us pick out a storage that was perfect for us and has been helpful since.
Yvette was super profesional kind amazing customer service she took care of mee in every way
I want to give property Manager Yvette a good review. She helped us in our move in day! Made us feel super welcomed, she is very professional and knowledgeable . She showed us on the map where to access our unit and made the entire process quick and easy. Thank you again Yvette for the great customer service.
Awesome experience. Make sure you ask for Yvette or Jacob. They give outstanding service.
Yvette and Scott great customer service awesome managers highly recommend facility was clean safe and 5 stars to this facility
Yvette was an enormous help in explaining how to access our storage the first time. She was professional and courteous. We are happy that we chose this storage facility.
Really great experience and yvette has positive attitude love it. Would highly recommend her if need help.
Yvette was amazing and extremely helpful today!
If i could i would rate Yvette 10 stars! Super customer service! Than you so much!
Yvette was great!! The process was easy. Location is convenient.
I had an outstanding experience with Public Storage thanks to Scott's exceptional assistance and service. From the moment I walked in, Scott went above and beyond to ensure my storage needs were met. He was not only knowledgeable but also incredibly friendly and patient, answering all my questions and providing valuable recommendations. The facility itself was clean, well-maintained, and secure, which added to my overall satisfaction. Thanks to Scott's professionalism and dedication, my storage process was seamless and stress-free. I highly recommend Public Storage, especially if you have the opportunity to work with someone like Scott.
Scott was amazing today!! Best customer service. 5-star service thank you :)
Good location and great customer service from jacob and scott super helpful, highly recommended location is probably the cleanest I've seen thank for the help and advice guys.
They raised the rent $60+/mo. in less than a year. They Do Not prorate your move out month. The climate control is very weak, I believe the a/c turns off early evening, as it was hot. Supplies are mediocre at best.
miriam wqw very helpful today. she has great customer serice!
No one is ever here I don't understand
Good location and well kept property. Great customer service. Scott made the whole rental process quick and easy.
Definitely recommend this location. Facility is always clean - even the bathrooms! And great customer service. Scott's knowledge and professionalism are top notch.
It's a great place to store things. Jacob helped me and he was very nice. He showed me the medium and small storage units and helped me decide which one I should choose. If you want to store things, choose this place.
Jacob was a huge help and made this a painless process. Would highly recommend this location if your are in the market for storage. 🤙🏼
I highly recommend this place. Jacob and Scott are incredibly friendly, responsive, and provide excellent service :) The place seems very clean and safe. Great intro rate as well. Thank you for all your help!
Thank you Jacob for you’re help and you Scott are amazing every time we can you guys help us and always with a smile 😊
I was here in the office I spoke to jake before, he’s very helpful amazing person this company has good employe. I’m glad I’m staying here .
Jacob was amazing!! He helped us out a lot gave us all the information we could ever need. Best customer service I’ve had in a while. Highly recommend this Public Storage very clean and well taken care of. Professional staff.
The staff at this location was great! Jacob and Scott were super helpful, they answered all my questions and had a great attitude. I received very good customer service.
Clean, easy to access. Limited parking and wheeled resources.
Jake‘’a customer service was 5 star! He checked to make sure I was okay and to see if I needed any help. The facility is super clean
We’ve been here for 6 years. Always happy with them!
Can't say much outside of a cool place to store your s%&*. Very secure need a code to get in and everything.
Jacob at the front desk was absolutely fantastic and helpful. Thankful for his support!!!!
Thank you Jacob so much with the help with kyle answering all my questions.
This place has zero security. There are no cameras inside. They also do not have a gate. I was robbed and I would bet it was an employee as they put a public storage sold lock back on the unit. The doors are always propped open and anyone can come and go. This happened in very early October and the police said it was their 3rd or 4th call to this unit. District manager was rude and condescending. DO NOT STORE HERE. I made an assumption about the security here and it cost me big. What billion dollar company doesn’t have cameras indoors? Why not have an alarm on the door so it can’t be propped open. There’s no excuse.
So incredibly bad. Charged my card and then had no idea who I was
Had a 10x10 unit here for over 18 months. Security only improved in the last year after various thefts. Also, when you rent a unit, you have to buy one of their specialized locks - those round ones that you cannot use elsewhere. And upon vacating - they don't buy it back! Now I am stuck with 2 of these useless locks. Also after a year, my total bill went up to $311 from $248. So be prepared for a huge increase. Lastly, they don't pro-rate when you move out. It would've been courteous if the agent informed me of the rent not being prorated when I called up to give my move out notice - I would have organized to move out prior to being charged another whole month. So now I'm charged $311 when I only used the unit for 9 days out of the month. Yet, they are ready to charge you 'late vacate fees'. I'll be looking at another storage company in my new neighborhood.
They have best customer service. Jake was very helpfull to me. He is very professional person. I recommend you to rent storage from here. I would give him 10 stars if it would be possible.
Very convenient no doubt. A little too expensive. They need to bring costs down. Raised rates again. Now it's like a mortgage.
Jacob was amazing and so nice! Very accommodating:) Made experience very smooth!!
Jacob was awesome! I was trying to decide between life storage and public storage. He made it easy and showed me why this was the better option.
Decided on this storage facility after reading reviews of other facilities nearby and am very happy with my experience. This was my first time renting a storage unit and Scott made the entire process go by smoothly. He was dealing with other customer concerns when I arrived and handled every new challenge with great professionalism. Thank you Scott!
I’ve just signed a contract for a unite, clean and good location. Scott helped me a lot and he was a very nice professional person.
Thank you
Received great service at this location from Scott S. Helpful, enthusiastic and went above and beyond to quickly resolve my issues. Thanks.
I really appreciate Jazz the Manager at the Construction Circle location. She has gone above and beyond to help myself and my elderly mother so that we can move into the appropriate storage units. This location is completely clean and very safe with her managing this location. Very professional and kind to take the time to assist us. Thank you
Perfect flexible storage unit! Jazz was generous and patient with reserving a storage unit. Great customer service and accommodations. Will definitely be back for more storage.
Super easy sign-up process! Thanks Jazz for all the help!
Jazz was very helpful and took her time to the last minute to show me the unit that i wanted to rent. Thanks Jazz!
Rafa was more than helpful in trying to work with us and our budget! He is knowledgeable and and asset to your team. Thank you again Rafa!
Jazz is amazing. She helped me get the right size storage and was able to do so quickly. Thanks Jazz!
Jaz and M, whom I believe who now works at the Red Hill location are so amazing. Honestly they went extra mile to help out and explained everything in detail and really were there to just HELP. It’s a cool process and they make it even smoother. Thank you for the efficiency n the kindness
Service was friendly and great got here close to closing time but they still helped assist me.
Jazz was fantastic and showed me a couple different options and we settled on one that I liked and she made it happen in no time! Great personality very friendly and kind. Thank you so much Jazz!!
I highly recommend this Public Storage located in Irvine on construction circle! This is a very new facility with great customer service. Margaret and Raphael were friendly and very helpful.Heres why I recommend..
1) brand new rolling (gliding) carts.
2) you can drive up without having type in your code.
3) convenient restrooms located upon entrance.
4) The office directly in the center of both entrances.
5) Nifty door timer that allows door to stay open for
ease of exit and entrance inside the warehouse!!
I'll return to this Public Storage 4 sure. it's hands
down The Best!!🌟
Friendly service, super clean facility, never too crowded. Great value. Delicious water.
Thank you!!
Soooo helpful!! Thanks so much for everything, Jazz! I mainly appreciate her walking me to my unit bc I would’ve gotten lost! The best!!!
Very clean location. I was helped out by Jazz who was absolutely amazing. It’s rare to find people who are so willing to help and answer questions. Would recommend to any family member or friend
Jazz was a great help, had a hard time opening the door and she assisted me. Amazing worker!
Margaret was wonderful and helpful, great customer service!
If you're ever in Irvine or near Irvine and you need a storage location public storage on construction circle have some of the best managers that a company could have they help me in my time and need I was trying to move something out of town and Jasmine was the best you came to my rescue didn't have to be there anymore and go home Great crew of people there!!!
Jazz helped me with the renting process. She was very friendly and clarified all of my questions about the facility. The facility itself was clean and easy to access/use. Assuming no problems during my lease, I would reccomned this public storage to others.
Great experience, Margaret helped me out and made the process easy and stress less
She definitely was able to get me the spaces I needed and signed and out of there in no time
This facility is also very clean and easy to get around
Jazz was really helpful and took professionalism to a new level when showing me storage options. She patiently explained the various options we had and even took the time to call me when an internal issue was resolved to make sure we got what we wanted. Thanks Jazz!
Side note: the location looks very well kept and is in a convenient area - easy to get to from the 5 freeway 👍
Jazz has a smile that was infectious. She was extremely helpful and I appreciated her help. She was very kind and courteous. Definitely recommend this location!
Just rented at this place and it’s so clean and the process was so quick and easy. Margaret and Jazz were amazing. Showed the ins and outs of the property! Thank you Margaret n Jazz!!
This facility is very clean and well maintained. The manager that worked with me was Jazz and she was extremely helpful and very courteous.
Margaret is super helpful and professional. She answered all my questions at ease and i absolutely love her sarcastic humor! 100% recommend this location.
Jazz and Margret were such amazing people, very welcoming to both me and my father since this is our first time in. Love them both highly recommendable to everyone who wants to come in.
Amazing customer service! Jazz made my experience at Public Storage enjoyable. Attention to detail was spot on! Facility was immaculate! Thank you!
Margaret, the location manager, is very kind and helpful. She is over-the-top resourceful and intuitive. Margaret always greets me by name when she sees me. I have always felt she is conscientious and friendly. I had two really rough days moving in the middle of last summer. Margaret helped me get through that move and offered water to help keep me hydrated. She is funny, caring, and smart. It’s great to go to a storage place and leave with your spirits lifted up. That is the extra piece that Margaret provides in addition to great service
Christina and Desmond
Are great.Customer service
was better than great.
The whole Facilities was
Emaculate.the best I every
Seen.when they both retire
I would love them to come to work me!! P.S.YOU DEFINITELY HAVE TWO
KEEPERS.
SIGN,
(Mr. SATISFIED).
Michael Lopez😎
I’ve come to this storage twice because of the positive experience and overall safety.
Margaret is welcoming, well-informative, positive attitude, and funny which made the experience even great. Thank you!
If you're looking for a storage unit in Irvine, Ca, make sure to reach out to Margaret. She's attentive and accommodating and will treat you like her own family. And she truly listened to our needs when we were looking for a new home for our treasures. Thank you, Margaret!
Margret was awesome! I've rented lots of storage units but nobody was as good at her job or as friendly as her. She really listened to our needs and showed us around the unit and even gave us some extra tips on how to best organize our stuff. She is truly a credit to Public Storage.
Margret. Was. Amazing! She is the reason we chose to rent a unit with public storage. I have never had such a great experience in renting a unit. Margret was so attentive, kind, and helpful. I felt like she really listened to our needs and wants as well as helping us to make a good decision for us. She even took the time out of her busy day to come meet us at our storage unit to give us the tour which impressed me even more!! She needs a raise 🙌🔥🔥🔥⬆️
Was super stressed out moving out and had so many questions I needed answered. Margret was so helpful and communicative. Answered all my questions and instructed me how to vacate. Thank you Margret! 🙌
Great place staff is Margaret my favorite she cool as hell
Thank you for the help jacob and margaret best place come these guys are very helpful and nice.
Thank you Jacob for excellent service.
Great customer service! Margaret and Jacob both have been very very helpful in helping us find the perfect sized storage since it's our first time renting a space. They were understanding about having to change the storage size last minute to fit all of our things. Highly recommend this place!
Best public storage in whole orange county !!!
Margaret is great very helpful if you need storage you’ve found the right place
It’s a great experience renting a unit. We’re humbled by the wonderful services provided. Margaret is professional. The place is clean and organized. Keep up the nice job!
Margaret was amazing- she made sure both myself and my movers were well taken care of so that our move in and move out was seamless. 11/10!!!!!
Awesome service by Margaret. She was so helpful and informative. Helped us through the process which was so quick and easy. Highly recommend this place. So clean too😄
My husband and I have had a good experience storing our belongings at this facility and Margaret from the office was especially helpful. She made the process worry free, even bringing us water during the move-in which was much appreciated. This facility is clean and well kept. I recommend this Public Storage facility and would use them again.
Amazing customer service and help with understanding and getting the best price for what u need
Margaret the General Manager of this Public Storage is simply outstanding. She provides great customer service and in our case is helping us to migrate to smaller more cost effective storage unit not better suited for us
Our storage is in Irvine off of jamboree. Margaret was so helpful from the first day we’ve met her.She has such a warm and welcoming nature about her and at the same time maintaining high professionalism. Weather if it was purchasing items of public storage or even trying to find out what storage size would be best for our family she was very patient & very thorough. Moving is already a high stressor so having someone who guide you step-by-step makes the process so much smoother. She is an excellent asset to the public storage company
Honestly the only storage I go to, even if it’s out of the way. Margaret takes care of that store and is the reason I will never go elsewhere (unless they move her) 😂 but in all seriousness she takes care of that store. It’s always clean and never have had any issues except when I lost my key to my unit. In two seconds she had ten or more locksmith numbers available. You definitely don’t have to worry about intruders here while she’s here
Margaret is amazing, very nice lady!
2 weeks ago
Our experience at the public storage was amazing. Margaret was nothing short of amazing herself. She was very helpful and a pleasure to talk with. She made the whole process from originally getting the unit to finally closing out our tenure there there. I highly recommend this specific Public Storage if the need should arise.
Got the best customer service from Margaret, she was very attentive and kind when it came to helping me find a storage unit. Every time I come In she always greets me and knows me by name, could not have asked for better customer service experience.
We had a very stressful move and we managed to mess-up our reservation. Margaret handled our dilemma with pose and empathy. She was able to secure a space for us on the same day. I was distraught as our situation wasn't ideal. However, the level of customer service and support Margaret gave to us that day, my daughter and I will be forever grateful.
I want to give a huge, THANK YOU to Margaret for providing excellent customer service!! She is super friendly and made our move a fun experience! You rock, Margaret!!! :D