John was amazing and so helpful to me. He did a fantastic job and is a wonderful representative for Public Storage.
John is the best attendant, literally saved me from a range of self inflicted problems. I highly recommend this facility because of him. 100 percent
A very clean, organized and safe storage facility in large part because the manager John is invested in the property in a meaningful way. The other employees are also friendly and helpful.
Public Storage company itself, will raise your rates significantly every 6 months in my experience, but that is largely out of the control of the employees.
John was super helpful! Had great service and experience!
John is THE BEST - Always helpful, polite and kind.
This is the best storage facility I've ever used. In large part thanks to the amazing property manager, John. He's a game changer, one time a wind storm took the tarp off my trailer and he put it back on and texted me to let me know that some of my bungee broke and that he replaced them with rope. He's always going above and beyond the call of duty to keep everything clean and secure.
The facilities are always spotless and the neighborhood is very safe.
John was VERY helpful!! Really cool guy
I am a Public Storage customer because of John! He always looks for the best deal, and does what he can to accommodate me. His genuine care for customers is unmatched. The facility is immaculate and so safe! It is clearly a reflection on John's dedication.
John is an out going person real humble kind and caring I will recommend his storages to anyone he's really good at his job and an out going person looks after his people really well
John is the most accommodating, helpful manager with amazing customer service. He goes out of his way to take care of the customers and ensure they are satisfied. He was a pleasure to deal with. The 5-star rating is for him, but we'd give him 10 stars if possible.
The property manager is very helpful, and kind.
Great experience. Very easy to get setup and the facility is clean and well-maintained.
I highly recommend this public storage place. This is the best one I have ever been to and it’s all due john, the guy who runs the facility. He’s always there to help take care of billing and he keeps the place. Very very clean.
I recently visited this Public Storage location and was immediately impressed by how clean and well-maintained the entire property was. As soon as I stepped onto the premises, I could tell this was different from other Public Storage facilities I've been to in the past.
The grounds were spotless and the entire area had a sense of organization and care that is often lacking at self-storage facilities. But what really stood out to me was the exceptional customer service provided by the employee I interacted with, John.
From the moment I walked in, John was friendly, helpful, and went above and beyond to assist me. He took the time to thoroughly explain all of my rental options, answered all of my questions patiently, and made the rental process quick and easy. The attention to detail and commitment to providing a great customer experience was evident. Thanks John!
John was so helpful. He helped us moving in!!!
Having been a Public Storage customer for over 10 years, this is BY FAR the best managed location. John keeps the place immaculate, and keeps tenants informed of all the particulars necessary to ensure a safe and secure experience. John's attitude toward the customer, and his proud representation of Public Storage shines through brighter than the California sun. Thanks for a great experience, John! We will always remember your great attitude and attention to detail! THANK YOU!
This is my second time renting a space in HB off Bolsa. I came back because John, who runs the place is helpful, kind and knowledgeable. He takes great care of the facility and always has a smile on his face. I feel very safe when I'm there.
This Public Storage that I use is the best I've ever used. Very clean and the customer service is the best I've ever experienced, because John who works there is the friendliest, kindest, person ever. He went out of his way to let me barrow a dolly and because of that I was able to get everything thing done.Thanks, again John
John the Mgr here is so is helpful and nice
I have had my storage for well over a year and have dealt primarily with John. He is so friendly and helpful. I have actually considered changing my storage place but John was my deciding factor to stay where I am. Customer service is exceptional.
Highly recommended. Clean, secure facilities. John is a huge asset and help, one of the reasons we chose to rent space at this location.
The employee John who helped me was so nice. He works so hard. I have had so many life changes I really appreciated the transition to a bigger unit. Thank you, Public Storage!
John is top notch ...that's why I stay with you!
I don’t usually write reviews, but I would really like to bring a light on one of the employees who had assisted me. I would like to thank Luke for being very patient with me and he really took the time to go over my options and the pricing he answered all my questions and was very knowledgeable.
Just yesterday I vacated my unit after 10 years at this Public Storage facility. During that time I got to know John. He is the absolute best facilities manager possible. He cares about his renters. He cares about the facility. Thanks, John, for everything!
John was very helpful in transferring to a correct storage unit for my need and gave me all the information I needed definitely recommend for storage. 👍
John’s the best! Helped me so much, I would’ve been lost in the issues that go along with renting a storage! Thanks John!
John is the Man. He saved my storage🇺🇸
Terrible place
Never come back here
There are so many other good storage around here
John was so helpful 5 stars!
John was great and very helpful for my time at the unit.
Highly recommend.
I would like to add to my last review from a year ago:
Again John was absolutely the best again. He is the most caring and helpfull guy out there. He is amazing and I hope he gets a huge raise. He deserves it!!
Last year:
Absolute pleasure coming to this location. John is always helpful and one of the kindest people I have met. If I ever need anything, I know John is always willing to help. Thank you!
Just signed up for a space here. Super smooth experience. Thanks John!
Mariah B and Mariah S very helpful and very nice, very friendly People. So happy I found this Location!
Mariah B. was extremely helpful in many ways of assisting me in transitioning from one rental over to another. Mariah really went above and beyond when she called me hours later to inform me that I had inadvertently locked my unit incorrectly and was willing to put a lock on it until I could get back. Absolutely first rate Customer Service! 👌
I’ve been a customer for a while, 0 incidents never broken into, John keeps this place clean and safe. I won’t be going anywhere else for my storage needs.
John is awesome! I can’t say enough about how kind and helpful he is every time I’m there. He goes above and beyond to make sure I have everything I need. I’ve had units at other facilities and I prefer this location because of John. I always feel safe.
John is very friendly and helpful he shared multiple options that fit what I needed. the facility is clean and well maintained with good security too.
John is the best service excellence. Couldn’t ask fur a better experience—- definitely recommend this location. ASK FOR JOHN.
John was a great help with my storage. Exceptional service
John is very helpful, knowledgeable and kind, this is the cleanest and most secure public storage I have seen and John takes a lot of pride in keeping the place safe and secure.
John is the man!! Just completed my storage rental! John was super helpful help me find the best option for me. Let me know everything I need to know regarding my move in. Got a really good deal. Very happy with how everything worked out! Thanks John
John is very friendly and does a great job keeping the place clean!
Not sure how this place does not have a PERFECT 5 stars. I’m never going to another storage place other than this location. WE LOVE YOU JOHN, thank you for going above and beyond every time!
It was a great experience to go there. The manager was so nice and helpful.
John Davis was brilliant in being helpful, competent, and extremely pleasant to work with.
Would use again. Thanks John for all your help.
Great place. Thanks John for all your help.
John rocks! He gives great customer service. He helped me a lot when I needed to move out of my storage unit. He is conscientious, and keeps the place super clean.
Public storage
As a first time storage customer I had a lot of misgivings. I’ve heard lots of horror stories about grimy conditions, theft, pests, leaks and non-existent customer service at storage facilities in general. Thankfully, I made Public Storage on Bolsa Ave. my first foray into rentals.
The place is immaculate . Security is obvious with, cameras, coded gates, doors and elevators. Very strictly enforced hours of operation and restricted elevator access to only the floor you rent from.
Probably best of all is the manager John and his assistant, Ackara. Both are helpful, knowledgeable and courteous. Moving is stressful enough, so this is very much appreciated.
In fact, I made a cold call to the facility just to check things out before renting. John was out on maintenance patrol, saw me and gave me a detailed tour of the place. I’m on a strict budget and his direct, genuine interest in my rental requirements left me very impressed.
Having moved in, I realize that John is the real deal and not just trying to score a rental fee for PS. If all Public Storage facilities are operated this way, I’ll be a customer for life!
I decided to move here from EXTRA SPACE STORAGE were I've been overcharged for a while now. John was awesome and patient with me. And my 10x10 is locked up tight in the interior building. Feels like fort Knox in there. I know my items are good and secure. I highly recommend this location.
John is the man!!! Thank you for all your help today. 5 stars and counting
John the Manager there is amazing. He helped me out with a situation that he resolved. I can't recommend this place enough. Thank you!
pricy; they have improved security which is a good thing but I have had my unit broken into several times. customer service is poor also. there are probably better storage places in the area. I will be looking soon.
Great storage facility! John is particularly helpful and accommodating. Very pleased with the service and safety of my belongings.
John is taking care of this location as his own business. Thank you for the great service and cleanliness.
I only rented the space for about a week but the service that the property manager provided while I was renting, amazing! John was always available and answered any of my questions about renting. I would definitely consider renting in the future with John!
Affordable price and great assistance by John. Saw me struggling bringing furniture down and he help me right away nicest person I seen.
John is the best manager, always willing and eager to help will bend over backwards for his customers. He makes the Bolsa location the best part of going to storage!! Thank you for everything!!
I’m very satisfied with the services I’ve received at this Public Storage, and I owe that all to John the Property Manager, who has been very attentive and helpful with everything. Thanks very much.
John is Amazing. He showed me to my new unit and made sure that my gate code worked before I left. Personable service is the hallmark of a successful business, and I appreciate it immensely.
This place is clean , safe and secure . John provides great customer service . He is knowledgeable and very helpful.
Manager John was awesome. Always willing to help us out especially when we were moving out of our locker and needed him to let the moving truck into the facility.
The manager of the 5566 Bolsa Ave facility, John, is one of the most generous and helpful service people I've come across. He's super generous with his time and provides personal attention over and above. He's also done a great job beefing up security at the facility. He's the reason I'll stay with this facility, was actually planning to move to another one, but I'll stay as long as John is running the place.
I have to add one caveat though, as with most national storage chains they routinely raise rates on your particular unit twice a year. I don't think this practice is fair and I hold it against the Public Storage corporation. Keep that in mind if you go with Public Storage, don't expect a long term solution, but fine for short term.
I needed the storage space for some furniture and other things while we moved from a small apartment to a mobile home. The staff at this facility were always very polite and professional in every way. The unit I had was just right for the items I needed to store.
The only negative I have is that they upped the rent $39 a month without warning. Otherwise, I was completely satisfied.
John has help me through this entire time. Can get better customer service like this
At Public Storage in Huntington Beach, California I experienced the best customer service with their employee Tammie that I have ever had! Tammie was extremely kind, attentive and continuously went above and beyond to make my experience at Public Storage enjoyable. Tammie was not only easy to work with while being a tenant at Public Storage but she also was there to answer any questions I may have had while moving out of my storage unit.
Tammie is an angel and a complete gem, any company would be blessed to have her as an employee! Thank you Tammie for showing such kindness, professionalism and always going above and beyond for me!
This is the best Public Storage by far! I went to several locations looking for a Storage Unit but what sold me on this location was the Manager Tammie (I think she’s the manager..and if she’s not...she should be) Tammie was professional, humorous and very knowledgeable which makes her the package deal and makes the customer service experience for this Public storage location amazing!
Thank You!
-Codey 🛹
I am so thoroughly satisfied with public storage! I moved from LA and it went so much smoother than I imagined. Their pricing is better than anywhere else in the area, their online rental process is so easy, they are transparent with policies and pricing, and most importantly they are responsive and helpful. Tammie, the office manager, was so kind and helpful! The day I moved in I realized that I had rented furniture blankets rather than purchased - and Tammie offered to go off site to pick them up for me while I focused on moving in! 10/10 for your storage needs people! This is your place!
Tammy was so tell me was very well and helpful and great customer service highly recommended
Tammy was fabulous with helping us check out smoothly and efficiently. Plesant drive up experience overall.
Tammie is the best...great experience i would go no where else
Desmond is top notch! Thank you for getting us set up easily and quickly.
I really had a great experience at this location. Tina help me make a reservation and Desmond made all the rest so fast and easy. He is very friendly and pleasant!! Thank you for all your help!!
Desmond was very kind and very helpful and made sure we followed the steps necessary to get the discount we came in to redeem for our first months rent. He was patient and did his best to make sure our experience was as efficient and satisfactory as possible. We definitely recommend working with Desmond!
Thank you Desmond for the professionalism. I brought my father who soiled his pants in the elevator and he kept his composure throughout the entire ride up. We continued our tour and Desmond ensured our satisfaction. Very pleased. Thanks!
Desmond is extremely knowledgeable and was able to help me with my issue. He was patient and explained how to correct the problem multiple times to ensure that I felt comfortable and knew that the problem was resolved. He went above and beyond with an outstanding customer service attitude. He is a wonderful ambassador for this Public Storage site and Public Storage in general. Thank you, Desmond!
This location is secure, clean and Desmond is super helpful and friendly. Was very hepful and awesome
Desmond at Public Storage on Bolsa, in Huntington Beach was super professional and very helpful. The place is fairly priced and super clean.
Tina here was Great helped me out 110 percent
Extremely happy with the service I receive here, John is amazing, he is so friendly and has been very helpful. The facility is well maintained which provides peace of mind, knowing my things are safe. Overall wonderful experience!
Tammie was a great help. Making sure the property looks great. I was able to make my payment with ease. I feel comfortable with my things at Public Storage. Thanks for all your help.
Andrea was very helpful, knowledgeable, courteous, and was at all times making sure I understood everything. She is a compliment to Public Storage. This is a well run storage facility.
Ambrosio was super helpful and we highly recommend him. The office was super clean and also the unit.