Public Storage Self-Storage Units at 20565 Valley Green Drive, Cupertino, CA
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6
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
-
5'x5'Online only price$ 33/moSmall 5'x5'- Climate Controlled
- Inside unit
- Locker
$ 33 /mo $ 41Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
5'x5'Online only price$ 33/moSmall 5'x5'- Climate Controlled
- Inside unit
- Reduced height
$ 33 /mo $ 41Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
5'x5'Online only price$ 47/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 47 /mo $ 58Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
5'x5'Online only price$ 47/moSmall 5'x5'- Climate Controlled
- Downstairs/elevator
$ 47 /mo $ 58Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
5'x7.5'Online only price$ 52/moSmall 5'x7.5'- Climate Controlled
- Upstairs/elevator
$ 52 /mo $ 65Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
5'x5'Online only price$ 57/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 57 /mo $ 71Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
5'x10'Online only price$ 89/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 89 /mo $ 111Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
5'x10'Online only price$ 89/moSmall 5'x10'- Climate Controlled
- Downstairs/elevator
$ 89 /mo $ 111Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
5'x10'Online only price$ 108/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 108 /mo $ 135Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
10'x9'Online only price$ 165/moMedium 10'x9'- Climate Controlled
- Downstairs/elevator
$ 165 /mo $ 206Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
10'x10'Online only price$ 166/moMedium 10'x10'- Climate Controlled
- Downstairs/elevator
$ 166 /mo $ 207Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
10'x10'Online only price$ 166/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 166 /mo $ 207Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
10'x15'Online only price$ 246/moLarge 10'x15'- Climate Controlled
- Downstairs/elevator
$ 246 /mo $ 308Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies. -
10'x15'Online only price$ 246/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 246 /mo $ 308Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
10'x15'Online only price$ 300/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 300 /mo $ 375Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
10'x20'Online only price$ 363/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 363 /mo $ 454Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x20'Online only price$ 436/moLarge 10'x20'- Climate Controlled
- Downstairs/elevator
$ 436 /mo $ 545Best Price Label+ one-time $29 admin feeOne-time $29 admin fee applies.
Nearby Self-Storage Locations
Self Storage Near
12299 Saratoga Sunnyvale Rd
Saratoga
CA
95070
Self Storage Near
620 East Arques Ave
Sunnyvale
CA
94085
Self Storage Near
875 East Arques Ave
Sunnyvale
CA
94085
Self Storage Near
1060 Stewart Drive
Sunnyvale
CA
94085
Self-Storage Near Cupertino
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 310)
Clean facility and friendly customer service
I just recently started a storage unit at this space. The facility is clean, well maintained and well lit. I have come during the day and also stopped by at night and I felt pretty safe. The staff were incredibly knowledgeable, answered my storage questions, and were available both onsite and over the phone. Z, Kiana, Matt are great!
Keoni is very knowledgeable, sweet and very helpful. The property is clean. The other staff are very friendly and helpful too! I had such a great experience. I will definitely rent with them again if I ever need to!
Jada at the front desk was amazingly helpful! She’s been helping me for a few years now and I’ve never had an issue. Very kind and patient as well.
What a great Public Storage location - nice clean new feeling to the building, very convenient freeway access, and great access to Cupertino! Huge props to both Rodney and Keoni -- they were so helpful in getting started and tips on moving in. Thank you!
One word. Keoni
Great place, great management 10/10!! I'll rent out a unit again.
I’m so grateful that the manager, Keoni, assisted me in getting the right size and a great deal for a senior like me. The staff is friendly and helpful. The facility is the best-located and cleanest functional. I highly recommend it to anyone who needs storage in the silicon valley
Only issue is that I moved in about 2 years ago at a rate of $88/mo; then increased to $110/mo, and now effective 10/01/24, an increase to $140/mo. Moving out to consolidate at another at a competitor where the rate increases have been reasonable. Also, not a notice other 1 month. I know I am on a mo-to-mo, but for customer service, an earlier notice and explanation would be beneficial. Again, no other issues except rate increases!
Wonderful facility.
Clean, well designed.
Manage Rodney and his staff are friendly, professional and on top of the property.
Excellent deals too.
Our unit was easy to access and plenty of carts, and step ladders for use.
If I need to rent a storage unit again I will come here
Thank you again Rodney for all your help.
Jada at the front desk did an excellent job helping me with my questions I had and was able to help me out in a matter of minutes really appreciate her sense of direction and kindness. It made my day!
Been using this location for almost a year now. Great clean units and the rates are very good, too.
Had to switch to a bigger unit recently. Keani is phenomenal!! She made it smooth and easy to switch. She is very helpful, engaging, and knowledgeable in what she does. I’m glad she was there when I was switching units.
Outstanding customer service and support at this new Public Storage! Very helpful,friendly and supportive..this storage is very clean!!
tldr: Newly renovated building, well-maintained, and Keoni is AMAZING and makes this place totally worth the higher prices!
It's my family's first time renting a storage unit, and after over a month of visiting numerous units in the Saratoga / Cupertino / Sunnyvale areas, we got a unit at this location last week and so far, have been unexpectedly delighted about the process and unit!
The first two things that stood out about this storage complex were also the ones that drove our final decision:
1) this building feels new, secure, and consistently well-cleaned
2) Keoni at the front desk is an absolute delight to work with!!
Going into this storage unit search, I was extremely skeptical that I would find even mediocre customer service and expected to be dealing with sales reps where it feels obvious that their only goal in the conversation was to get me to sign up for a unit asap. And I did find plenty of that in several storage locations.
But working with Keoni felt like I was chatting with a trusted friend! I went to each location with a measuring tape (to get the actual size of the units I saw, not just the "Estimated Size" the business provides) and a long list of questions (e.g history of reported break-ins or security incidents, history of reported mice or rodent incidents, cleaning and maintenance frequency, insurance coverage details, security camera coverage, move-in + move-out process overview + fees, moving cart availability, parking, access control + hours, climate control temperature and humidity details, wall and floor materials, payment methods / autopay, lease length / how long the price is fixed for, online account control, etc). In most places, a lot of my questions were brushed off or the person just said they didn't know.
But not Keoni! She patiently gave me the most thorough answers to everything, all with a smile and lots of energy! Even when she (inevitably) didn't know some detail, she would try to find out and call me back later with answers and/or give me the closest information she did know! She also proactively provides actual helpful information and answers questions that I'm thinking of but haven't even asked yet (e.g. the weird bumpy white stuff on the ceiling isn't some kind of mold growth, it's fire retardant and was intentionally added there!).
The only downside I've seen so far about this location is that the prices are higher, and based on other reviews, seems like the prices are hiked by a lot after about 6 months. But personally, if we can continue working with Keoni there, and the building's cleanliness continues to be how it is, the higher prices definitely feel worth the peace of mind you get from quality facility and A+ service!
Update from 5 stars to 1 star...After only 4 months I received a notice that rent is being raised 55% in 1 month..what a scam, this should be illegal.
__________________________
Staff is great, Thank you Rodney for the help on move in day. It was a bit difficult to move in using the elevators at first, (use your code select up/down buttons, if elevator opens within 20 seconds press your floor. If after 20 seconds enter your code again when the door opens). I did maybe 10 round trips on the elevator and it was pretty quick (and I picked a busy day - last weekend of the month)
I hate visiting my unit because theatest security measures are excessive and don't work when there are multiple people visiting the building. The security code apparently only allows for one occupant to use the elevators. This was the 3rd trip in a row where I constantly had to get in and out of the building to repeatedly punch in my code just to go up to the 2nd floor with a flatbed handtruck.
Keoni was amazing she helped me in everything!! Great costumer serviceeeee
Best customer service friendly
FANTASTIC management at this facility. Shout out to KEONI and RODNEY who went above and beyond to help find the perfect storage unit that 💯 satisfied my requirements. They were so professional, kind, efficient with their service and would recommend this location to any family member or friends. Keoni and Rodney were so sweet and welcoming and the whole rental process was so smooth.
Overall, the buildings and storage units were well maintained and secure. I felt safe and would have no hesitation going alone into the facility at any time of day.
I recently had an issue with needing to switch my storage unit, and the team at Public Storage was fantastic! They were incredibly patient and helpful throughout the entire process. Not only did they address all my concerns, but they also made sure the transition was smooth and hassle-free. I am thoroughly impressed by their excellent customer service and highly recommend them to anyone looking for reliable and supportive storage solutions.
Rodney was super helpful on the phone and he gave the best customer service! I recommend you going here if you want a high quality expirence:)
This facility is in a great location, offering fully automated, secure access through their mobile app.
Good experience overall, staff were very helpful and lovely especially James, who helped me close out!
Renting a unit was super easy. I love the security and the ease of getting a hold of an office personnel if needed.
James was extremely helpful. He provided excellent customer service, especially considering how many customers showed up at once with only him working! He answered all of our questions and helped me find exactly what I needed for a storage unit. Really phenomenal work, I am very impressed with how smooth this process was thanks to him! He handled multiple customers alone with grace and professionalism. Highly recommend this location, James will definitely help you find what you need!
Keoni and Rodney are great! They completely turned around my experience with Public Storage. Previously, I had a storage unit in San Jose, and the employees there were not helpful at all. However, since moving to the Cupertino area, I've had a fantastic experience!
Keoni assisted me on the day I moved in. She was incredibly informative about every little detail. Rodney was also a tremendous help. I had a lot of things to store, and he suggested I use a push cart, which was a great idea. Thanks, Rodney! I also saw him outside when I was trying to find the bathroom, and he informed me that he had just cleaned it, so it should be in perfect condition. Overall experience was beyond my expectations. Thank you for hiring great people!
This morning 9:10AM, this big trunk occupied 3 parking lot in front of the B Building, left no place to park for other drivers that we have to park to the B Building Side Parking and walk almost 100 yards to move our heavy things, however, the lady working here told me “She can’t ask the truck to leave because it’s not her working time at 9:30 am”, how ridiculous!
James was a great help. Explained the process well and I was able to get in and out relatively quick. Thanks James, Keep up the great work!
BEWARE of the Cupertino Public Storage (Valley Green Drive). In less than a year this facility increased our rental rate from $149 to $190 (+21.5%) and we just received notice it will increase to $254 (just 2 months past the first year) which is another +25% increase. That's nearly a 75% price increase in one year!
HIGHWAY ROBBERY!!!!!!
I give this property a 11/10 . Clean , caring and fast . I not only needed some information about units available and sizing but information about transferring my units state to state because i am moving . Keoni really kicked it up a notch for me and i am so glad i landed her on my phone call. Great work cupertino .
Baños socios no pude entrar en ninguno 🤮😭
Used this place last year. Came back literally for the service. Front desk had trouble getting a promotion to work for the unit I was trying to get. They used real teamwork & even stayed calm and collected as a random customer came storming in interrupting a staff meeting, and what sounded like harassing other customers.
I am fortunate to have met Jesse,who was very patient on his first day of work here and helped me resolve all kinds of issues. The environment here’s great, and rental price is also very reasonable comparing with SF.
Keoni, the property manager, had been super helpful. I’ve been a tenant for over a year. During the time the rent increase went up twice. I was about to move out but noticed that the facility was running a special at a rate lower than what I am paying now. She helped me do the paperwork to move into my new space and made every effort to keep the new unit in the same floor. The big pain was moving all my stuff from one unit to another, but if it can save me $80 a month, it was worth it.
Also Keoni was the person that helped me a year ago when I first moved in. Super helpful!
Great experience!
Seraphina is amazing. Our access code was temporarily not working for the elevator while we were moving our stuff and she stayed with us whole time coming back and forth for us. Also the facility is great!
Wow! Best location I’ve rented from. Great customer service, great team and it’s a clean and new facility:)
Great facility. Clean and secure. Keoni was a gem. Very personable and took some of the stress of move day.
Very helpful
We had a very positive experience with Public Storage Cupertino!! The staff were incredibly resourceful and helpful, especially Rodney. The facility is well-equipped, including clean toilets, and I felt safe storing my belongings there. Kudos to the Cupertino Public Storage team for their excellent service!!
Keoni and rodney were so amazing in their service I'm glad am renting here!
Anabel gets 5 stars😁🙏🏼 Thank you for showing me my unit space & helping make it easy.
Thank you for your help! Anabel showed us great service and was very helpful in showing our unit.
Keoni was very helpful and made sure I'd get a storage room that met all my requirements. She very patiently explained all the terms and steps I'd need to go through to set up and access my room
KEONI KEONI KEONI THE BEST!
Honestly I have so much to say about how kind and helpful Keoni was to me today!
He helped me set up a whole new storage unit for me even though I mistakenly booked a smaller unit and she adjusted the whole thing so quickly and kindly.
I truly hope she gets the credit she deserves for the hard work she is putting in!!
Thank you so much again Keoni
I had a fantastic experience with Public Storage! The staff was incredibly friendly and efficient, making the whole process a breeze. The storage unit I rented was impeccably clean, well-organized, and exactly what I needed. The staff, TY, in particular, was so helpful and accommodating, making my storage needs effortless. I highly recommend Public Storage for their exceptional service and top-notch facilities!
Thank you Keoni, James, Rodney and Jada for the great customer service!!! 🌻🌺
Property manager Keoni is the best in Public Storage.
Just an awesome place with terrific staff. Keoni Is a rockstar and and absolute pleasure to interface with. She is always going above and beyond my expectations. Just a great place with a great vibe !!
Convenient location, easy access, friendly and helpful staff.
First and foremost this facility has the best ALL-STAR TEAM EVER! Here’s a quick story, I needed my storage lock removed because I lost my keys.
But the problem was I needed the lock removed in 2 days because I had a flight to Florida to catch and I would not be returning any time soon. At first I was informed the process usually takes about 7 days to complete.
At that moment I felt as if my life just ended, but once I explained the situation to the representative Keoni this INCREDIBLE ROCKSTAR TEAM put in a rush and got my lock removed the SAME DAY!
I can’t thank this team enough for their dedication and support! As I’m writing this from the airport, to Keoni, Naida, Rodney, and James thank you all for everything and keep up the excellent service! You’re all amazing!!
Clean, very helpfull. Love this place if payment doesn't keep going up or will have to leave.& go elsewhere! We were never told that the payment would keep going up every 6mos or so. That was the reason we left our last place. We will have to get out asap if it does. Very sad as we actually like this place until then. If we had know it, we would have moved sooner. Will be looking for cheaper unit as we are 78 years old and on a fixed budget. Can't afford any rate hikes! Very sad!😫🙏😁
Rodney at the Cupertino Public storage gave me an excellent service in opening my new storage. He is a kind and caring person with lots of experience. Thank you Rodney
Hailie and Ty have done an excellent job on helping me !
Thank you very much !
Great customer service and very clean facility. Very pleased
Keoni is really a wonderful caring employee who will jump through hoops. She gave me a heads up that my credit card wasn't going through. That was the app's fault. And was very patient. Stayed on the phone with me to make sure everything was working. Very impressed!!
I hope they could open 24/7 hours since all the access control has been automated.
Very new and clean facility! Love it here!
Ty was super helpful and walked me through all the steps being new to this facility. I appreciated the extra time that he spent to find units that were convenient for me and to show me them. Thank you.
The storage unit is very clean and it’s very secure and safe neighborhood so I would recommend. Keoni at the reception was super helpful and friendly! She helped me out through the whole process. Words can’t say enough! Thank you!
Very good service. Climate control storage building makes it comfortable to move around. Very attendant employees makes thing easier. Will recommend this place.
Phenomenal customer service
Clean facility, staff knows their stuff! Really glad I came here. To say they helped is an understatement! Especially the manager she went out of her way to help me really pleased with this location
Jennifer helped me to reduce my rent rate, amazing!
Jennifer was very helpful. Even though we arrived right before closing, she took the time to show us the exact unit location. She showed up the app to download for easier access to the building, and gave us all the information about the nuances of the storage unit lock. 5 star for the service.
Jennifer was of a big help....and helped me to get my rental space smoothly and without any issues...very friendly
Jennifer stayed late to help me out and secure my space because of issues with the e-rental! Thanks Jennifer for going above and beyond to secure my space.
Jennifer and Jaida helps to assist to get storage unit and complete the event of proses and show the size unit. The facility is clean and very friendly and help ful
In a safe location and feels very clean! Jennifer is very friendly and will work with you to get the best deal for what you’re looking for.
Highly recommend this place. It’s safe, clean, and the staff are professional. I was assisted by Keoni today and she was wonderful. She answered all my questions, walked me to my unit, and made sure I was good to go. Also Jennifer (spoke with her over the phone) and James (helped me use the keypad) were great too. Thank you!
Jennifer was very helpful. She helped me get the correct rental unit one with roll up doors instead of door on hinge which limits the ability to store large items...Jennifer also took time to find the unit close to the elevator. 5 star service she even helped me load the app and showed how to use the access code. Public Storage hires great employees.
Very good service! Very helpful. We left something behind during move in; Jennifer found it and kept it for us. Thank you!
prett nice storage experience. Everything can be done quickly and easily. Kudos to James and Jennifer, they are really awesome and helpful with my move out.
Jennifer is amazing! She stayed late to make sure I found the right unit, close to the door and of good height, given my physical limitations. She is very thoughtful and caring, as well as communicative. She offered tips and suggestions, made sure my access code worked, taught me how to use the app and use it for entry. I felt very fortunate for her kind assistance into the late eve.
Jennifer stayed open past closing hours to help me with my eRental for a new storage unit that I rented online.
Jennifer at the front desk did go above and beyond to help us with the reservation! Knowing that we have a travel plan for the next day, Jennifer volunteered to work overtime to help us finish the registration process and to walk us through the entire storage procedure. We really appreciate it.
We apreciate & very happy with the Service this Location Provide to They Client needs. Jennifer the Manager & all The people who Work At The front desk on this Location always on top of everything you need, top A Customer service, Well done 👍
Jennifer went above and beyond to assist me with the reservation. We were cutting it close right before closing on a holiday weekend, with a travel plan tomorrow. She went over time to get me a spot and I’m so happy it worked out fine!!
Exceptional services! Thankyou so much to the manager and crew! Helped me in more ways than one. Super friendly gave me a tour and got me exactly what I wanted to fit my needs. Again thankyou
Desk helpers the rudest people. Changed the incentive - bait and switch. Small black/Mexican supervisor racist against Asians. Wakes away and did not rent from these jerks
I just set up an account here and I was helped by Keoni. I don't write a lot of reviews so when I do write one, it means I went through an experience that really stood out. Keoni was extremely helpful and on top of things, very energetic, and very personable. She knows the building inside and out and we were able to strategize the best location for what I was trying to accomplish. I also want to add that when I arrived she was on the phone with a customer who had an issue and was upset, and I overheard her handling the interaction very well, acknowledging the customer repeatedly, maintaining her composure as she explained options, and moving towards a solution that considered what they needed. Throughout this call, she took moments to check in with me and another customer and repeatedly let us know she would be right with us, so she did not leave us hanging. I appreciated that a lot because typically customers will be ignored when an employee is dealing with an issue. Keoni then focused 100% of her effort towards us when it was our turn and I was able to get into a great unit at a great deal. She also walked me up to the unit and made sure everything was prepared for me on the spot so I could start moving my things in right away. The entire time she was very upbeat and easy to talk to. I strongly recommend this location because the employees are on top of their jobs and they are focused on customer service as the first priority. If I was still a manager in retail I would be recruiting her right away and/or offering her a competitive salary to keep her as an employee. She is one of the rare ones!
Biancha did a fantastic job helping us to rent the correct size of storage during May. It was the first time we rented a unit and we made the wrong reservation for a small unit (5'*5'). We didn't find out the mistake until we saw the unit and the office was about to close. Thanks to Biancha's great service that we were able to change to a larger unit with the registration rate. If not with her help, we won't be able to move our stuff the other morning with the scheduled moving company. Also, this is a new clean place to store stuff and we definitely recommend it. They provide good service and get the job done quickly. Many thanks!
Keoni is very sweet, helpful and knowledgeable.
This place is great 2 thumbs up👍👍....
Bianca provided an amazing customer services, she was of great help and provided us with the best solution for our situation. She guided us well and according to our requirement esp making an estimation based on the boxes. She's very respectful, well mannered and super friendly. Just because of her this has become my go to public storage from now on.
Jennifer help get access to space E-rented right before office closed.
Showed how use
Public Storage App on
My cellphone to get quicker access to get in & out to my space.
Went Above & Beyond
Show how where space& use Elevator.
Go See Jennifer
She's Totally Rocks !!!
Clean facilities with convenient dollies and elevators. James was friendly and professional - a true gem of customer service in the Bay Area. Overall a great a experience that helped a ton with my move-out.
Some things to keep in mind:
• you will either need to bring your own lock or buy a lock from Public Storage for $20
• insurance costs $15 a month and kicks in after the first month
Thank you very much for Destiny, Keoni, Bianca and James. They are very professional and amazing customers service. They made the transaction super easy .
Jennifer is very helpful with move-in! Closest location to elevator and fast access to app. Helped me download app. Got best deal on internet. Very helpful and kind too!
A1 service and 5 stars for the cleanliness and quality of the facility when it comes to safety, its climate control system and management. Keoni, Destiny, Bianca and James were all very helpful and assisted me with my reservation and move in recently and it was one smooth process. Kudos to the team in Cupertino!
Keoni was so nice and accommodating!
The manager Jennifer was great! She made sure we were able to get the best deal. We had a storage at a different location and we were thinking about moving to this one. She discussed with use all our options and even put in a request to see if she could get us a better discount and stay where we were. Thank you so much Jennifer for going the extra mile!!
This review is for Public Storage in Cupertino. It’s relatively new and they have lots of spots available. Got a good deal during Memorial Day sales. Keoni is great to work with! We went the day before and she showed us the options available and was very helpful during the move. We needed a bigger unit and she helped facilitate that as well. Compared to the service at other locations, I would definitely recommend working with Keoni.
We had a really wonderful experience renting out a storage unit here, all thanks to Keoni!! She is a gem. Seriously. I didn’t know renting a storage unit cold be such a pleasant experience. And the units are nice and clean too. Thank you Keoni!
James was super nice and super accommodating with our requests!!
Found this location online and got a great promotional deal. When I visited the site in person I was pleasantly surprised at how huge, nice, and clean this place is. There was only one person there, her name was KEONI, and I am here to tell you what a gem she is. She managed to handle the incoming phone calls and get me registered within minutes. Best customer service I have ever had, hands down
Love Love Love this Public Storage location - but especially LOVE the extraordinary customer service that Keoni provided to us! Keoni was well informed, courteous, efficient, and friendly. All in all, Keoni made renting a storage space easy and quick!
Great customer service from KEONI! Toured me around the storage, mentioned details and options, and accommodated me quite well. (I had crutches at the time I was viewing my unit) Always carried herself with a positive energy.
The unit itself was a downstairs unit that was perfect for our needs with plenty vertical space. The building has only been in the area since last December, so it's a fairly new building.
KEONI is a great rep! She answered all our questions, explained everything about our terms and showed us a great unit to move our stuff into. Positive energy the entire time, and always has a smile. That's great customer service. If you need a storage unit, she's the one to go to!
It's a new storage so it's very clean. The customers I've interacted with are very friendly and staff are too.
Bianca was incredibly kind and helpful, and made the storage set up process quite easy. All the staff here are very accommodating and made adjustments for me as my schedule and storage needs changed. The 5x5 locker is surprisingly large for the price, and the units were quite clean and well maintained. Overall great experience, thank you Bianca!
Maria was great! She was friendly explained the process well!
Maria and Jennifer were very helpful, they provided great services!
They are very helpful and have great prices. Bianca was incredibly nice and provided great service!
Excellent price and location. Really appreciate the help from Maria who is kind and patient helping me check-in.
Maria was wonderful to set us up late on a Sunday afternoon and on Mother’s Day!
Maria was amazing Help me get a great great for my storage. Package supplies as well in the office rent ready.
Maria was very helpful today. She assisted me with my homeowners insurance process and verification.
Maria is very helpful.
Maria is a wonderful employee and went all the way to explain stuff on storage concepts 😜
Destiny and the front desk were awesome!!!! Easiest rental ever.
I came yesterday at 8:55 pm with the truck full of stuff and they closed the doors on me and laughed about it
Update
Today I had a major issue with a combination and keany and selina had been very very helpful I live this place and give it five stars
Big thank you to Selena Keoni and destiny!! These girls were so helpful finding me a 5x10 for a decent price ! I recommend working with any one of these ladys
Maria is awesome with my rental today! She gave me a great deal!
Selena helped with the closing of the short account. Being personable and polite made the transaction smooth. Perhaps management would be a good fit with her comprehension of PS policy. The facility is maintained well, with modern security.
This place is new, clean and very secure. The location is easily accessible, right off the freeway. The rates are also one of the lowest in this region. Keoni helped me with moving in, and she is one of the kindest and most helpful receptionist I've ever met. Absolutely like this place!
Selena and destiny were so much help came in looking for a storage after looking around they found they found the perfect size for me I recommend working with them.
I have to say that Keoni,Selena and Destiny are the best crew in the biz! If you want to have a professional and courteous team helping you then look no further! I'm very satisfied with this site and my unit. I highly recommend this location and guarantee you will be happy with your choice!
A big thank you to Jennifer and Selena who helped me navigate the non-intuitive signup system to get a great rate. The facility is super clean and very new.
Keoni made the move in flawless. Exceptional customer service, walked me to unit and gave all the information I needed. Highly recommend.
Jaida is amazing. She walked me through the place, explained everything in detail and answered all my questions with patience. Thank you!
Keoni and James are the BEST!! Without a doubt they are the nicest and most helpful staff in the valley! The units are super clean and new, and visibility well maintained. Plus plenty of roller carts and easy parking.
I asked for my unit to be changed and was changed immediately. Keoni was very helpful.
Big place very secure...carts and elevator for easily moving my belongings
María, helped me with my service during Easter ! Very fast and professional!
Keoni helped me set everything up during a stressful moving situation. The facility is very clean and affordable. Lots of carts for moving. Highly recommend this location.
Hannah provided exceptional customer service and got me set up in the perfect unit in under 20 minutes. This site is in a new construction building, ultra clean and accessibility friendly.
Amazing customer service from Keoni, she was really helpful and kind. Brand new storage, great location!!
keoni is an amazing person, & SUPER HELPFUL! She is the best!!!
Hannah and Keoni were very helpful and made the experience effortless.
Thanks you
Great service from Keoni and Hannah! Nice personality and very helpful!
They are the best!
Seems like a great place... Hannah at the front desk was really accommodating in showing me the various rental sizes. Plan on becoming a customer!
I had a great experience renting a storage unit. Keoni went above and beyond helping me find a suitable storage space. She showed me around and was very friendly. I highly recommended this public storage.
James was a huge help checking in today. We realized the unit we booked was too small and he helped us find one that would suit our needs at the cheapest price available. All said and done in a very efficient manner.
I had the most amazing experience getting a storage unit ever. Keoni made it not just easy but fun. I recommend this place beyond 5 stars!!
Very clean and convenient space. Hannah was very helpful in showing me a storage unit of the size i wanted and describing the rental details
Keoni the best!
Helped with the whole setup process to renting the unit and even mentioned the discount when scheduling an appointment online. Can’t go wrong with this location.
I had a payment issue, Thanks to Mr. James Pollard help me through the drama. He's so helpful and patient and understanding. I highly recommended this PS to everyone. Clean facility Temperature control most of all the staffs were so friendly.
A terrific move-in experience assisted by James!
Keoni is wonderful and is very customer friendly. She is very thorough with her work and knows all the details. She was able to show the exact kind of unit I was looking for and explained the details well to me.
Keoni went above and beyond helping me find a suitable storage space. She did everything in her power to ensure I was comfortable, knowledgeable, and got the space I wanted. Keoni has a bubbly and welcoming personality with true professionalism that reassured me this was the right place to go.
Kiana not sure if I got the name right but young girl very helpful. From the moment I walked in she helped me no complications her customer service was excellent. Any one looking fo a storage I will recommend going here ask for her. She was fast and gave me all the information I needed. Someone needs to promote her she is amazing.
miss Keoni was so helpful and patiently showed me all sizes on each floor for me to choose from. I finally made up my mind the second time we met. Her expertise in storage selection meets my needs. I am blessed to have this clean and covinient location in Cupertino. The rent is so affordable. I highly recommend this brand new and temperature-control storage to each of you. Thank you again to Keoni.
Keoni was an amazing help with getting my storage situation set up! This facility is brand new and organized extremely well
Would recommend this space for anyone needing to store thier items
Good service, great pricing, safe space; thank you D. Salazar; will recommend to others!
Great deals and customer service from Destiny. She answered everything I needed to know last minute because I needed storage asap, she was patient and very nice to me. The price and size she presented to me was perfect for the things I needed to put in storage. I highly recommend if you need to get extra space. Ask for Destiny, she was great.
Thank you Destiny for all your help with renting my unit and took the time to help me with everything .
Keoni is the best!! Super easy registration and great building!
Keoni was exterminated helpful friendly and professional! Thank you for all your help.
Had a great experience renting a unit. Keoni showed me around and was very friendly and helpful. Eli at the front desk was also very pleasant to talk to.
Rochelle & Keoni welcomed us greatly both professional and friendly. Merci ! The place, ideally situated looks great. So pleased to have a brand new storage in Cupertino with climate control. Big wow !