Ashley very helpful and accurate property very well taken care of awesome customer service and knowledgeable
Miguel was an absolute pleasure assisting me with my storage needs. This is a great facility
Reserved a unit online, but the system wasn't able to complete the rental. Luckily Ashley was on site to help finalize the rental and get me moved in. The initial rental unit had an issue with locking system but Ashley was able to get me into another unit with no issues. Very easy to deal with and their onsite staff is very helpful.
Ashley is wonderful. Very knowledgeable and great at her job
Jasmaine is always so friendly and knows how to handle uncomfortably situations well. She is professional and makes sure we are taken care of. She’s the reason we’ve stayed at this location even though there are other PS facilities closer to home now.
Thank You Jasmaine and Diego for great service both remotely and in location getting us into our new space. Warmly recommend to anyone seeking storage space in Culver City!
Jasmaine keeps the property clean and I know my goods are safe. Thank you!
Jasmaine was outstanding. Very friendly, and super efficient and helpful. I interrupted her lunch hour and she still made time for me. Thank you for your selfless and warm demeanor. This spot is also very clean and secure.
I cannot speak more highly of Jasmaine's professionalism. Her patience, kindness, and ability to quickly and attentively solve every problem or issue in real time was amazing. She made what could be a stressful experience run incredibly smoothly and went above and beyond what I've encountered in the past. She is an absolute treasure.
Jasmaine was so great — she went above and beyond her customer service duties. She made my storage experience stress free
Jasmane was very helpful and I appreciated her help. She knows the ins and out of everything and was great assisting me!
Jasmaine was so helpful! I was struggling today to fit my stuff and she encouraged me to get an upgrade. I don’t know what I’d do without her.
Store your stuff here. Jasmine was incredibly helpful. Do it.
I came to Public Storage and was helped tremendously by Jasmaine. Great customer service and clean facilities.
Jasmaine was awesome and made the experience so seamless - we were done in like 15 minutes!
I rented a storage unit for less than a month, warned the managers in advance that I would be moving out, I paid for the first month for $300+, then they charged me another $663, in the end they returned 522, but withheld 140 without explaining the reason. I tried to resolve the issue with the manager online chat, they said “you didn’t warn about leaving”, look at the cameras, I went every day for a week and said that I was moving out (more than a week before leaving), in the end they told me “everything is fine, u can go”. as a result, I never received a receipt for what I paid this money for
Ashley has amazing customer service
Jasmaine has wonderful customer service and was very helpful with helping me as I decided on the space I wanted. 5 stars!
I recently had the pleasure of visiting Jasmaine's facility at Public Storage. I was impressed by how clean and well-maintained everything was. It's clear that Jasmaine takes great pride in her work and pays attention to detail.
Jasmaine went above and beyond to ensure i was satisfied. Her dedication and commitment to providing excellent customer service are truly commendable. She took the time to answer all my questions and made me feel welcomed.
If you're looking for a clean, welcoming environment to store your valuables, with outstanding service, I highly recommend Jasmaine! She sets the bar high,
Thank you
Like to say thank you to everyone at this property over the years and most importantly jas for the countless help
This was the best experience. Jazmin was so professional and attentive to what I needed. She is the best! Please come here for your storage needs.
Great service from Jasmaine and Gabriel!
kept all of my items in top condition?m, and Miguel was super helpful during my move out!
I'm moving out today but Jasmaine has been a pleasure since day 1. Thank you for your great service.
We met Jasmaine at this location and she was fantastic. She showed us all the possible options and helped to pick the best option for us. She is a great asset for this location! Well done!!!
Jasmaine helped find a us a space for our business, she was efficient and kind.
Storage unit and property are very well maintained and taken care of. Jasmaine at the front desk has fantastic customer service and she went above and beyond expectations. I will recommend this location because of her!
Over the years that I’m with Public Storage, Jasmaine is my gal. She is incredibly helpful, thoroughly explain the process, her amount of patience is astounding! She’s the best! 🩷
I love this location, it is clean, safe and most importantly the climate control. Thank you for keeping this place up to par!
I would like to thx 🙏🏼 Ashley for doing a fantastic job and being so very helpful with my experience at the public Storage @ national blvd location
The young man Drake that helped me was kind very helpful patient and very knowledgeable I really appreciated his help he made things easier in a difficult time
When I came in I was greeted by Jasmaine with a smile. She was very polite and helpful with all of my questions. She explained everything in detail with a smile despite my long list of questions lol.. Excellent service!! I'll definitely be renting a space... 👍
Jasmine was a great communicator.
Wonderful customer service here
Jasmaine was super friendly, helpful and knowledgeable. She helped me choose a unit and was even able to help me with a technical issue related to logging into my account online. Looking forward to using this location when my reservation starts in a few days! I’ll update my review accordingly
Great service! My experience was the best and most fluid out of any Public Storage I’ve been to.
Ercan thanks for your help today I never see anyone friendly like him thanks again
Jasmine was great. Very friendly and helpful. And, very knowledgeable about all things related to PS.
Jasmaine is very helpful and makes this storage location function well.
Jasmine is the best 👍👍
Most kind and helpful ❤️
Jazmine is just awesome
Helpful, knowledgeable and so kind!
Dealing with the staff, especially Jasmine has been excellent. I highly recommend this storage location
Have had multiple units in over 10. years at this location, Much thanks to Jasmine, for always being there to answer questions and in general going above and Beyond to help with any issues i may have had, I definitely recommend this location, and ask for Jasmine!
Jasmine at public storage was professional and extremely helpful. My experience at Culver City public storage would not have been as seamless without her help.
Very good service, clean and welcoming. The manager Drake was patient and kind. He advised me that the space reserved for me was not climate controlled and suggested another space. The space he suggested was nice but a bit of a walk. When I expressed concern for my back he quickly offered a closer space that worked even better! He walked me through my paperwork and explained the app. The experience was very pleasant.
When it came to STORE in my belongings and items of importance, I had a very helpful employee by the name of Drake that helped me out a lot and made things a lot easier and less stressful as it was already good job to him and thanks
Got overwhelmed with the moving process and was about to give up but a gentleman by the name of Drake helped me out. Provided top tier customer service and turned my day around. Thank you so much!!!
I had the pleasure of receiving assistance from the Manager Ms. Jasmaine during a crucial time. Her exceptional customer service was both pleasant and impeccable. Jasmaine's friendly demeanor and profound knowledge were truly remarkable. Moreover, the facility's cleanliness and security provided me with a sense of peace and reassurance. I highly recommend her services. Thank you, Jasmaine, for being the best in what you do.
Great communication , quick to help with any request, a pleasure to deal with and Jasmaine is the best.
Safe and secure facility that makes you feel at ease leaving your valuables. Highly recommended A++
Great customer service, Jasmaine kept me updated when I locked my unit incorrectly, fair prices, clean facility, excellent communication! Would recommend!!
This facility has been great for my storage needs. The building could use a little love and could use some freshining up, but what makes it stand out is the friendly staff. Jasmaine is a great help and she is very helpful and cordial. I appreciate that the most
Jasmaine always provides great customer service!!
Very professional and clean great customer service thank you Drake
Jasmine was very professional and polite. Help me to understand all benefits
Public Storage exceeded my expectations, all thanks to Jasmaine's fantastic service. She was incredibly helpful and friendly, making the whole process super easy. If you're in need of storage, this location is the way to go for top-notch service!
An amazing experience, such help from Jasmine in every aspect of finding the right storage unit for my needs. She really helped me with figuring out the right price and taking care of everything I could have needed. Always on top of letting me know what I needed each step of the way. For all that, thank you to Jasmine for her amazing service.
- From: JJ Dar.
Great storage facility, convenient, well maintained, and climate controlled.
Jasmaine the manger is very nice, polite, and accommodating, and rest of the staff as well. Will choose this location again.
Thank you Jasmine. You rock. Great customer service. Fast, polite and professional.
Jasmaine is so sweet and super helpful!!! Appreciate her kindness❤️
Already had a unit but needed to get a 2nd one. Jasmaine, the property manager, made everything SO easy. Kind, helpful, informative, and got the job done! Love how easy it all was. Thank you for your help, Jasmaine!
Thank you jasmaine and drake
Ercan was super helpful!! Highly recommend :)
I have been to several storage facilities and have had horrible experiences but going into Public storage Drake was courteous, helpful, and very knowledgeable. The process was a breeze and he delivered great customer service.
I had the pleasure of speaking with Jasmaine today. She has a welcome side of her that's beautiful. I really enjoyed her personality, making this experience of a storage unit pleasant.
Recently rented a unit and wanted to thank Jasmaine for her fantastic customer service and all-around positivity. After visiting several other options for climate-controlled storage in the area, my family and I chose Public Storage because of the location, features of the facility, and the wonderful customer service.
Jasmaine is absolutely amazing. Always courteous and dependable. Her knowledge is outstanding and always gives the best information possible with every question asked of her. She’s truly a delight to be around and to do business with.
Jasmaine was very understanding with helping with my bill
I was having a hard time moving and went to this location, had such a great experience. The reviews were positive so I knew I would receive great customer service. The process was fast and easy, Drake was very helpful!!!!
They raised my rent from $229 to $329 within 6 months of moving in. They said it was the regular six month increase. 40% increase in 6 months!
They raised the rent of the unit by double from $300 to $650 in two months! They have you sign an application that allows them to raise the rate over 50% from your starting rate. They cannot be trusted. This is a corrupt company. Do not bring your things here.
The woman in charge was so helpful, efficient and friendly.
We had a wonderful experience with Jasmaine, the property manager. She was patient and polite and explained all the details thoroughly. I will be back if I need any other storage arrangements. I feel my belongings will be safe and well stored. Customer service overall was wonderful. Very happy with my experience today. Highly recommend this facility for storage needs.
Was having a horrible day moving my stuff into a Uhaul but when I got to this store. Drake helped me , he was great , customer service 10/10 and he was very knowledgeable about the whole process, made things a piece of cake!! If you ever come here ask for Drake he is great
Ercan was very friendly and profesional thsnk you merci
The front desk representative Jasmin was so nice and helpful. The location is very professional and always returns my calls in a timely manner. Thank you!
Miguel was fantastic! He was so nice and explained everything to me so well! His customer service is amazing! Awesome attitude Miguel you deserve a raise!
From start to finish JASMAINE made this process so easy. As a first time mover I had so many questions and she was so patient and helpful “it must be a Virgo thing lol”. The staff was nice and the unit was clean. Will recommend and rent again if needed. Thank you all!
Jasmaine was so helpful in my time of stress. Very calm and patient with helping me choose the unit that best suited needs. Her customer service was superb.
Jasmaine is a big help every time we rent here! Thank you for your help.
I came in on the 30th looking for storage because my other storage company is going out of business. I was greeted by the manager Jasmaine, she was so kind and knowledgable. She made sure she went over everything in detail and explained this new facility to me and my husband. We look forward to storing here for a couple years, thanks Jasmaine.
Jasmine was outstanding!! Great Service and expertise
Jasmine was awesome ,you need more people like her, she helped me with a smile the whole time,patiently waiting while I figured out exactly what I needed also helping me navigate the web site.
Thanks for the great service with a smile. Big respect
Jasmaine was so helpful and kind!
Jasmaine was amazing thank you so much!
Ercan was here friendly and professional he help me today in the property thx
Fatal el servicio la puerta de entrada no funciona hoy en día el sistema que abre las puertas no trabaja llevo una hora i ni quien me pueda ayudar
Nice lady(jasmaine) at the desk and tried her best to help with my late fees
I am quite happy! The store manager Jasmaine was so helpful. She made it so easy to get my account setup online! She answered all questions in a manner that I could understand. She showed me how things are done to enter the building. She made me feel special! I am glad I picked Public Storage.
Jasmaine and Matthew went above and beyond. Such a huge help, thank you!!!
Jasmine R. Was such an amazing help we had a bit of difficulty with the online e-rental agreement not working but she was able to make sure we got it fixed and secured my unit. Thanks so much Jasmine for staying through your lunch to help
For my first storage experience, Jasmaine was very professional & she found me the best rate possible for my apt size. Although I was skeptical about using a storage space, she reassured me the safety and cleanliness of the facility.
I would like to thank William J at the National storage for being so helpful, I had some issues with my storage and he was very helpful and had a great attitude made my bad experience much better thank you.
My first time renting a space here and Jasmine was very pleasant and helpful! She helped guide me to my unit upon arrival when I requested for help and informed me of some useful tips.
Location is clean and ample parking for customers.
Jasmine was amazing, very professional and made my transaction very nice and smooth, had all the answers A+ service, thank you Jasmine!!!
Ercan was great , showed me around and gave me the solution i needed , i recommend this locstion
Ercan gave an amazing customer service , he showed me all the options and showed empathy , it is very refreshing to see that
Eriel is an absolute pleasure to deal with. Great facility and staff
Jasmine R. Was extremely professional and helpful. Yes she went out of her way to assist from a to ZHTZ and I highly recommend this facility
We came into our public storage facility with questions regarding a rate increase on our monthly rent. Eriel a very nice employee greeted us with a smile and asked how she could assist us. We discussed our concerns and Eriel was quick to find a solution to our problem. Very informative and overall pleasant to do business with. Thank you Eriel, and the staff at location 22326 you have the best service in town.
Jasmaine and Eriel were completely helpful when I came in to check out my storage unit. They welcomed me with a smile and made sure I had everything I needed to get my work done.
Jasmine (the Manager at this location) is AWESOME! Super friendly, thorough, and helpful. 10/10.
I received excellent customer service from Jasmaine this past weekend. It was a busy day and she handled everything with ease. She went over the whole process smoothly and answered all my questions.
Jose, the manager, is super kind, helpful, detail oriented, and most importantly ensures the best outcome for the customer. Great work!
Jasmine is kind and helpful and walked me through the process of renting very patiently! Highly recommend.
Showed up to move early morning 8 am. My code was disabled. I had 4 movers and a truck ready to go. Access denied. Waited on line for customer service 29 minutes then they told me they couldn’t do anything till office in site opened at 9:30. Called a different store and was connected to a district supervisor and she verified that the code had been disabled because I said I was moving out on that day. She turned it back on and I used elevator and moved out. It cost me $150 for the hour to pay movers. Supervisor said she would request a refund.
Since then RUN around. Blaming me for punching in wrong code, or I got off on wrong floor. One can’t get on elevator without code. Another woman used elevator to move but she was on different floor so we couldn’t get to when on site lady arrived, she said I was using wrong elevator. NO. And others were using same Elevator that morning. Very frustrating. Mistakes happen but don’t Blame Me. Refund me the $150 and I will take down review.
To Whom I May Concern:
I want to tell you that all these years I have been coming to Public Storage, Jasmine has been professional all the time. She doesn’t go out of her way personally, she’s just right. Jasmine is very helpful, kind, and intelligent. I hope you promote her or at least buy her Starbucks on a weekly basis. Just having her in the office gives me a sense of safety and security. She always gives me a smile and has a friendly attitude. You are lucky to have her, and I’m blessed to run into her while I have to keep coming back and forth with my stuff.
Sincerely,
Flora Medina
#1124
Jasmaine and Woody were great! They helped me get the right size at a great price
Woody( Toy Story) was an absolute professional!! He made me feel as if my needs mattered, and it was so genuine. Ask for him and you will be handled with care. Thank you Woody!!
Excellent customer service
Within one year they raise my rent 4 time
The staff at this location are very friendly to me and my mom everytime we come in to go to her unit. We appreciate the service! Thanks Jasmaine and team you guys are great!
I have had my storage for little over a year. I had trouble with my move out due to contracting covid. I called the national line and they said I had to handle it in-person. Larissa, the relief manager was so helpful. Moving is already so stressful and she provided as much help as possible to ensure my move went smooth. Would definitely use this location again!
Larissa and the crew were amazing! My stuff was in great condition and working with them was easy and nice! Would do it again! Thanks!
Larissa helped us for our day when we had issues with our account. The service here is great and helpful when things you don’t prepare for go wrong.
Larissa was a great help! She went above and beyond to make sure I understood how to utilize this storage space as this is my first time using Public Storage. It is a safe operation here, and I trust that my belongings will be in great hands.
Jose and Raina were very helpful and professional! I love Public Storage. Very clean location on National Blvd.
Erika and nancy was awesome thanks ladies!!!! Great service!