I believe John is one of the best employees that I have seen on the properties. He always helpful with any questions or concerns and recently helped me acquire another unit with ease. Thanks!
I had a great experience at this storage facility! The manager, John W. was super helpful and knowledgeable and took the time to answer all my questions and made sure I understood my options. His excellent customer service made the entire process easy and stress-free. Highly recommend this place!
John is Awesome!
Very very good at fixing things for me.
He’s a keeper!
The Manager John was Great !
Thank You Public Storage !
I will refer everyone who needs storage !
Second time customer . Excellent assistance in setting up my unit from Keara . Public storage on Tanque Verde remains the best storage in Tucson.
This place has fantastic customer service. John was an absolute delight! He was so helpful and answered all our questions we had.
John West was extremely helpful when we rented our unit. He took the time to show us an appropriate size for what we needed, helped us get our lock on properly and answered all our questions. John represents Public Storage very well. Thank you, John
I keep my bike in town storage so I can get to urban rides.
Public storage is best pricing, clean, and easy to get in and out.
Kudos to their App gate access, and billing.
Very competitive pricing and super impressed with the customer service. Gentleman by the name of John got me all set up. He was very knowledgeable and patient. Answered all my questions, didn't rush me through, and seemed genuinely interested in making sure my experience was positive.
John W. Was so helpful and patient showing us around and describing the rental experience. Made the visit relaxing and productive
John West was a great help in giving me information and helping me understand all my options! Thanks John!!! 🙂
Caryn is the best. Very professional and nice
We needed some space for our company’s equipment overflow. John W. was quite helpful in shopping for unit sizes and requirements.
Felt safe storing my stuff at public storage. John was great very helpful
Had a great experience with John W! He was super friendly and helpful.
John W was very knowledgeable and helpful! Highly recommend Public Storage and John W!
Great experience working with John Westenhiser! Recommend!!!!
Compliments to John W, superb manager at 7990 East Tanque Verde in Tucson. If it wasn't for him, I wouldn't be renting at Public Storage.
Talked to a guy named John on the phone. Very helpful for understanding my options and pricing.
John made the whole process very easy! Units are clean and spacious. Thank you!
A big thumbs up, highly recommend! John was great and took good care of us!
My experience using Public Storage has been excellent! The whole process was very easy and the Manager John W went above and beyond to help out. He was very knowledgeable and actually nice!!!! Thank you!
I had a zillion questions and Karen was so sweet and extremely helpful. Very knowledgeable. Thank you Karen 🌸
John was great to work with! He was so helpful, patient, and kind. I'll definitely be back soon!
I just rented a unit with Public Storage on Tanque Verde. John, the property manager was so helpful explaining the process, showing me the unit, and even helped me download the app to make my life easier. I highly recommend this location because of the awesome customer service I received today. Also the facility is very clean, and extremely convenient to get to the units.
caryn was great!!
On Saturday September 14, 2024 the attendant,, John, at the 7990 N Tanque Verde location in Tucson AZ Jqas magnificent in helping arrange our move, transfer.stc. He was very gracious helping with everything!!!
John at 7990 Tanque Verde has helped me so patiently i can’t say enough! I’ve been traveling the last 2 weeks & have spoken with him so many times about my bill. When I try to pay it won’t accept payment. He’s been very helpful, calling me right back & looking up my account & most of all so kind. Thank you John!
John Westenhiser was very helpful and knowledgeable last week when I came in looking for a storage unit. Highly recommend!
John is Fabulous!!! He helped me tremendously with my account.
It was great to have such 5 star service. Do not hesitate to store your items at this location.. Ask for John and Karen is his assistant who is top notch as well.
I came here a few weeks ago to get another unit. John was great. He looked out for me and made sure I got a nice low rate. 10/10 customer service
John, the property manager, was very helpful in planning an upcoming downsizing. Definitely recommend this facility.
Karen, was awesome! Great customer service!!
Dianna was so pleasant and helpful. She made sure I got the best rate and couldn’t have been nicer during a somewhat stressful time. She even called me to follow up on how everything was going to be billed. Thank you for going the extra mile Diana! Public Storage is lucky to have you!
kind, knowledgeable and helpful staff at front desk. Only complaint is there should be a golf cart to show units instead of walking in 100 degree heat up to C row & maybe a compliment sm cold water.
Caryn and Rebecca did a great job transferring spaces we got the wrong size online
Had a great experience here Caryn and Terrence did a great job showing a 10x20 today.
Karen was awesome! She help out updating my account and I even got a small reduction! WINNING! I love Public Storage
Caryn and Ashley made the move easy
Thank for your help Ashley Karen and Marrah
Caryn was awesome helping my sister get another unit she stayed late for us thank u for your help
Caryn is one of the best at public storage and her property is clean ! Store here you won’t be disappointed!
Caryn really helped out getting an additional unit. Thank u
Caryn coming in and lowing my rent AGAIN!!! Thank you for looking out for me. I've been with public storage for lllloooonnnggg time
Caryn is very helpful, her helpful attitude and great attitude made this experience good
Caryn is super helpful with a good attitude and amazing customer service
Diana at the tanque verde location is very knowledgeable and excellent customer service and is truly caring. I give her 5 star/5 diamond in customer service, thx Diana!
Diana was very helpful getting us the right unit! Thanks!
Caryn has been great to deal with. Makes what I do easy. Thank u for your help 🙂
The service is amazing, they are so helpful and kind
Great service and very clean!!
Delia was really helpful when I came in for information. This was my 1st time, and I didn't know what to expect she was courteous as well, and the place was clean, not what I thought I would find. I'm definitely going to set up service in a couple of weeks.
Great place to store your things. Security is excellent. Friendly people, also.
This company cares! Karen took extra steps for us and went out of her way to help, I had some sudden life changes, and Karen took the time to listen to me. She went to corporate management on my behalf to help us. The upper management was more than willing to help! I'm thankful to Karen as well as the corporate management. It's not common for a company to do something like this, and I'm forever grateful for Karen at this Tanqverde location and the whole Public Storge company.
This place is clean, safe, easy to access and well maintained. Delia at the front desk is very knowledgeable, helpful, and courteous! The only thing I'm not fond of is their pricing model. The 6-month introductory rate is great but when they start doing regular incremental increases, you have to keep an eye on that...
Professional, clean, courteous…great
Very helpful and the people are super sweet
I had a question about services and offers that public storage has. The service clerk theory Delia was exceptionally kind, smart, and knowledgeable about all of the services of public storage offers
Deli and Caryn are awesome! They answered all my questions and have some of the best customer service. Its nice walking into a place and being greeted with a friendly face. The prices are even better!
Karen provided us with excellent service today! TY!
I want to say thank you to Caryn for all her help. She knows exactly what she’s talking about and didn’t sugar coat a thing!
Caryn was great. She was very helpful with securing a suitable unit for my needs.
Caryn was so helpful and considerate, great place will recommend to everyone!
Karen is so amazing & helpful. Have had a unit for over 8+ years. She's extremely knowledgeable and runs a tight ship. Feel comfortable that my stuff is safe under her watch. More places need Karen's management.
Lacie was great to work with so friendly and knowledgeable!
Caryn was amazing thank you for help
I needed to stop in the office today to ask a question on my way to my storage unit. Karen was in office. Karen is a great example of what excellent customer service means. She is personable, knowledgeable and warm spirited. She has always greeted me with a smile. Karen has facilitated my stay here from beginning until current. Great employees are what retains solid, happy customers. Kudos to you, Karen, for your continued job - Well done!
Delia has been amazing throughout the process of getting my storage unit and helping me in every possible way.
The service here was amazing! As soon as I walked in, Delia was there to greet me with a smile and addressed me by name. She assisted me with where my unit would be and even came to check in later to make sure everything was ok. She made the entire process quick and easy. I highly recommend this location.
Karen is absolutely amazing ! She is beyond helpful & her customer service skills are out of this world!!
If you need anything at all Karen is the girl to go to !!
Caryn is amazing!!! We love her!!!
Wow... Karen really rocks..
As a long term client, she "gets it". And so happy to continue working with she and "team public storage"..
Caryn and Dee created a wonderful experience. They were able to answer any and all of my questions and also helped me sign up online while I was there to get the fall special! Not only were they super kind and helpful setting me up but I was able to start moving things in right after!
Karen was an absolute lifesaver. I was locked out and she was able to get me into my storage unit with ease. She’s also been very accessible and helpful. Great customer service!
Lacie made my move very easy with helping me find a big enough unit for my items. She was very nice and professional. Recommend this place.
Needed to buy a mattress bag and Caryn was so helpful and nice, Thank you Caryn!!
Been considering moving out to Tucson and was looking to find somewhere to store a few things. I met Caryn she was so nice and helpful, a pleasure to talk with. I feel I could store my belongings and have everything be fine. Wish every customer representative was this friendly and informative.
Went in to buy rope and Caryn was so sweet.
Caryn was a big help as always!
Caryn is a 10 star employee efficient,effective, knowledgeable,great customer service highly recommended Everyone’s favorite person here!! Caryn and Chaz and Trina made my visit worth it today
We love Caryn keep her. And that is all. Thank u for helping me transfer
Caryn was very professional and helpful during my visit.
Caryn has the best customer service. Hands down.
Caryn is the best. And leave it at that!!
Loved the flexibility of being able to reserve a storage unit remotely when we were moving into town from out of state. The staff was very helpful and accommodating of the logistics of our move, and it meant a lot to have someone there on the ground looking out for us. Great service, definitely recommend it. Thank you.
Thank you Caryn and all for GREAT customer service!!
Lacie was a very helpful and informative employee and made my trip there very easy and worth my while. Very satisfied with this employees help.
Lacie did an amazing job with helping me figure the best storage size for me, she had an amazing attitude and was very professional.
Thank you Sam A for your help today!
Cleanest, most professional storage unit in Town. Caryn is the nicest and always willing to help.
I have used this facility for many years and the current manager Caryn is the absolute best. She really knows what she is doing and she works hard to be as much help as she can.
Caryn makes this place the best ever! Her knowledge and expertise are above a d beyond! I highly recommend Public Storage for anyone who needs storage, long-term or short-term. Thank you Caryn, for all you do and for making P.S. GREAT!
Karen was beyond helpful!!! She was very patient and informative with me, my husband and my mom. She helped us rent not one but two units. Go see her now for all of your moving needs! You won’t regret it!
Excellent service! Highly recommend!
Rude. Lacks customer service skills. Closes earlier than hours posted.
Caryn is outstanding. Gives me and everyone else individual attention making me feel like I'm her only client. Incredible employee. Thank you.
SAMANTHA A. Excellent customer service, very professional thank u!
Great staff, easy use and access thanks to the app, not to mention very clean and we'll maintained. This is the best storage experience I've ever had, Thanks for all u do!!!!!
Sam A. Was very knowledgeable and professional while showing us unit this morning! We were in and out of there in 30 minutes with a new unit that we are happy with. 10/10 would recommend
To say the service is top notch would be an understatement! Caryn has helped me for years now and I'm not just talking about storage needs! She is always suuuuuuper helpful and always has an open ear to hear my wild life stories. Never did I think I would enjoy seeing an employee soo much. Every time I need anything or just someone to listen to my crazy new life she is always there with a smile and open ear. I was going to write something funny but decided Id rather just praise her for being an awesome person. Thanks for all the parking lot talks. Means the world to me.
Jason
Caryn was an amazing and helpful resource in helping me figure and finding the right storage solution for me. Great location and staff, keep it up!!!
Mara and Ashley were great.
We secured a storage unit here last year as we prepared to make our move from Michigan to Tucson. Karen was incredibly helpful! She listened to what we needed and offered up a few units to consider given our timeline and what our move entailed. What we really appreciate is that she's onsite and treats the property as an extension of her home. The facility is always clean and when we stop by our unit (which is frequent as we continue to get ourselves settled) she stops by to say "Hi" and see how we're adjusting to living in Tucson.
Clean and well maintained.
Caryn over several years has been gracious attentive and an outstanding manager at Tanque Verde in Tucson. The place is clean, welcoming and better because she is here. Don’t let her get away from you.
The previous paragraph was written some months ago. I recently returned from a seasonal residence in Colorado to find Caryn still at the top of her game. She always has a smile and seems to remain on top of things ( not just sitting in the office ). So glad she’s here!
Maria was very helpful, friendly, and timely. The place is always clean. I feel safe storing my things here.
Caryn is an amazing asset to the company. We love her!
Karyn was so friendly and helpful the place is clean. I had rent increase and she helped us into something more practical and budget friendly. I recommend going to see for any issues.
Very small space for a very large price if you rent get a larger apartment. Family friends at this same spot had things stolen.
Public Storage on Tanque Verde was outstanding! Thank you (I know I'm going to mess up the spelling ) Dionelle for your assistance.
The property manager is awesome here she helped out with everything I needed.
Karen is the best!!! She is very kind and extremely helpful! We needed a big storage unit and ended up needing a smaller one too. She helped us get what we needed and explained everything perfectly. Thank you Karen!!!
Great storage unit, the staff member Karen is absolutely amazing, so helpful and so nice. This is our go to storage unit for all our storage needs. Thank you Karen for being so awesome.
Thanks to Caryn she is very nice n she help me with my rent to be lower thanks for the next 3 months I don't have the time to get it done to make it a little smaller one thanks so much
I've had a unit here for over 4 years now. The property is always clean and the managers have always been friendly and helpful to me. Recently I had an appointment in Phoenix and I needed access to my unit before I headed up there in the morning. So I asked Karen the manager if she could help me out with this. It's a big ask. I made it to my appointment in Phoenix with the items that I required, from the unit, and it all worked out well. I'm very happy about it. So thanks Karen. This is a good place to store your stuff.
This place is amazing so quick and easy to set up online also the staff is quick to respond for any questions you might have. Premium storage for sure with ac and everything looks very secure they have karts available too which is super helpful. Definitely your moneys worth.
Great customer service and the representative is very helpful. Also the place is very clean.
clean Well kept property. Donielle Was super sweet and super helpful. Will definitely recommend to a friend
Clean, well maintained and well managed by Caryn who is awesome.
I had a great experience renting at this property.The property is really clean and the two lady's Caryn and Brittany working the front desk were really nice and helpful.
The Lions Club in Tucson has used this place for a while and never offered a nonprofit a discount. We found another place that gave us a great discount.
Would’ve stayed but the rent for the unit going up was the major issue for me to make the decision to move my things from the storage, leaving it vacated. The property manager was always great and kind. Very helpful and resourceful. If I ever need a storage I’ll go see Caren at the Tanque Verde Location.