Annalise was absolutely amazing. She made it so easy!
Annalise and Tayler awesome service
Donna, is awesome. Thank you Donna
Anna Lisa was wonderful helping us to get settled into our unit. Very informative. Assisted setting up auto pay thank you Anna Lisa for assistance 10+
Unit number 1247
Mary was awesome at the Gilbert store she helped me with my move in you guys definitely need more people like her thank you Mary
So helpful and easy to deal with!!!
This was my first experience with a storage unit. Not only was Annalize at the 1515 N Greenfield location extremely helpful, professional and kind, but the location was extreme clean and easy to navigate. While moving can be challenging I feel good knowing I choose Public Storage.
Annalise was very helpful
Donna made renting and checking in a breeze. Excellent experience!
Just need to shoot out to Annalise at public storage is amazing helped out got me in fast thank u
Donna was awesome and got us all checked in. I signed up for their deal online same day I was moving in. We were on a time crunch and she was so helpful with all of our questions. Would recommend this storage facility 10/10. They even have an online app so it’s vert convenient to see your monthly payments and place that on auto pay etc. It’s also month to month so how can you lose.
Easy to get in and out of, the help with the desk was very helpful and I would use them again
App didn't work for the first couple of weeks.
Annalise was super awesome. Her customer service was great.
It's my first time storing anywhere so it's confusing on where to start, but Annalise was extremely helpful with answering my questions and giving me several options on what I could
do. Awesome customer service 😎👍
Amazing service from Annalise
Annalisa was a great help. Fantastic service.
Exceeded Customer Service expectations from Annalise today. I asked about downsizing my unit and was amazed how easy to find a smaller less expensive storage unit. She explained transferring policies and closed out larger unit while giving me great news on my new lower payment. All details were then emailed to me along. Easy Peasy!!!
Great costumer service and help from Annalise.
Donna was awesome with my rental unit upgrade
Analise and Eddy were so kind and helpful that I referred my neighbors who were looking for a place to store furniture to Public Storage in Gilbert.
Very easy procedure I enjoyed working with the lady… She was very helpful….
Annalise was super helpful
Annalise was very helpful today with me and my family when we needed to move our storage units from one to another! She went above and beyond and ensure that we had the best experience ever and whenever i come to
this public storage i hope to see her again because of her excellent customer service! She really is the best!
Annalise was exceptional when me and my mom were getting a new unit for moving this summer! Got us in and out in no time with a smile the whole time!
Annalise provided excellent customer service and was friendly and professional! We have had storage units here in the past and have never had a negative experience!
Amazing customer service!!! Annalise was able to answer all the questions I had and was really friendly!
Great management, annalise is awesome and keeps a close eye on the activity around the complex. Best price I could find and super happy with my experience with Public Storag
Donna was awesome. Made things easy and very pleasant and bubbly. I was a pain and she still treated me amazing. Loved the facility very clean.
Donna at the front office gave the best customer service. I had left a voice mail after business hours and within minutes of opening, she called me to help me. She gave me detailed advice and fixed my access code as soon as I had issues getting in. She was kind and went above and beyond to help me. Thank you Donna!
I needed a short-term rental space while I moved and this place was perfect. Very easy to rent a unit, good price, autopay, etc. And when I had a billing problem, Ann Elise and her manager were able to correct it quickly. I will use them again.
Annalise was excellent. Her customer service was outstanding. I really appreciate people who are willing to help.
Annalise was extremely helpful, friendly, and professional helping me with my first time rental. Great job!
Great place, always clean. I come here a lot to organize stuff in the unit, and one of the employees, Donna, always comes in to check on me and make sure I’m doing good. She is super nice, helpful, and great to chat with!
Debbie did an amazing job facilities are clean and safe
Deborah was amazing. So easy!
You hang up in my face when I ask why my rent has increased twice in less than a year. You then tell me it's normal for rent to increase every 6 months but I explain my rent has went up twice and I haven't had my unit a year yet.
The lady at front desk was very friendly and professional. Been at this location for over a year and had no problems, very clean place
Deborah was a amazing help! Great customer service! Quick and efficient.
Deborah was absolutely amazing
You’re out of your flippin mind if you think I’m paying you $400 for storage…$5 grand a year for a 10x15 space after years of on time payments or zero customer issues. steer clear of this place…they woo you with their one month promo and then jack up your rates 2-300% Meanwhile, what’s changed? Have you done anything to improve my experience? No, nothing, not a damn thing, just send me occasional notices of my lease going up - this time 33%. If you want an actual review - it’s a pain to get in and out of the location, there’s very limited parking, the climate cooling is weak, so if you spend any actual time inside, you’re going to break a sweat. Strongly suggest finding a new facility that respects your hard earned dollar.
Manager Debbie was amazing! She helped me with my move in and even had waters waiting for me at the counter. Amazing customer service!!
Super-easy process, great rates, and CLEAN! Deborah was awesome, efficient, and had all the answers. Automation worked; everything from iPads to gate codes… I couldn’t have asked for an easier experience. Highly recommend Public Storage on Greenfield, near Baseline in Gilbert!
I was having a bad day when I had to stop by storage and get a new lock for my unit. Debbie greeted me with the nicest smile. She was beyond friendly and super helpful. She definitely helped turn my day around and swiftly took care of business. Thanks Debbie!
Debbie, is absolutely amazing. She is very knowledgeable and very professional. Property is very clean.
Great service! Close to a rental and house I own. Moving and this was a perfect spot in between. Had more stuff and needed to rent a 2nd unit! Easy peezy. In and out with ease via the application.
Thank you or the follow ups and helping with the app!
Went in for a simple transition to one storage unit to another. Debbie made it super easy and was willing to help with whatever I needed done and answer any questions or concerns I had
Met the nicest lady name Debbie today. She was super helpful, friendly & very knowledgeable. Highly recommend renting a space from that location.
Debbie is the best!! Answered all my questions!
Rebecca and Paula was extremely helpful today close out my account as well.
Donna was so friendly, helpful, and professional. Will certainly return and recommend to others.
Head a great experience here. Had my unit for about 6 months and no issues and the price was great! Thanks Judy!
I had to downsize my storage unit and Judy was so helpful and on top of things to make the experience smooth. Property is always clean which is always appreciated. Thank you!
Judy has been very, very helpful to us. We lost our Keyes to the storage unit and she explained how to get a locksmith and to purchase a new lock. She is very helpful!!
Judy was super helpful! She made the process quick and easy.
Judy is very helpful. Made the whole process quick and easy.
Judy was amazing even being slammed with work, I came in many hours before my appointment and she was able to make time to get me my unit rented to begin storing my belongings.
Judy is a great manager here the property is clean. She is always friendly! Great place to rent!
Judy did a great job made everything very easy
I come into pay my bill everymonth. Everyone is good to me and very nice. Judy has been very good and aways helpful.
Judy was great very friendly. Definitely will recommend her to my friends.
Judy was fast and easy to work with. Even agreed to let us use a different lock type. Professional, clean, helpful. Solid service.
Judy was very helpful and very kind. The property is always clean and the staff is always willing to help out.
Judy Was Awesome -She really does her job well -Too well -lol
Judy helped me out today with a rental unit and was beyond amazing! She was knowledgeable, precise and very helpful! This is the store on Greenfield and Baseline. Thank you Judy!
Judy was amazing and explained exactly what we wanted for the rental
I just went to rent a storage Unit and Judy made the process seamless and very quick. It was an unexpected visit yet she managed to take are of all of my needs immediately.
Wanted to book a small locker, went into the location on North Greenfield Rd. Awesome experience. Judy did a really fantastic job, the whole process did not take more that 15 minutes including viewing the initial.
She helped me choose the unit for my needs, and what the best offers they had which for my needs.
Just helped me set up the App and also showed how to access the unit and get to my unit via the driveway.
Highly recommend
Judy was was awesome to work with and made the sign up process for my unit easy and understandable!
Excellent service, Judy explained everything clearly. It is a good location clean. I will give her an Extra Star. Thanks, Judy. Merry Christmas
I had a great experience with Public Storage. Accessing the property through the app was very easy, and I always felt like my belongings were safe and secure.
Judy made the whole process from booking to checkout very easy. I will be storing here again.
Fair prices and easy access to creating an account and getting storage unit. Judy was a fantastic help. 10/10
Judy and Donna have been helpful and professional. Good positive experience.
UPDATE: Service was great moving in - Sharon was amazing. Great with communicating throughout the process of getting my storage unit!
However, I'll be moving to a competitor due to the rate increase (found one for $100 less). They getcha with those online promotions and then increase your rent by 50% or more within 4-8 months. It's a big expense people budget for and now I can see how so many people end up losing their stuff to auctions in the end. Be smart, anticipate the increase, and be ready to relocate all of your stuff to a competitor every 4-8 months! Nature of the storage business these days, so play the game in your favor ;)
Judy set me up with a couple of storage units right before closing. She was knowledgeable in giving me the information I needed and in a friendly manner. Thank you, Public Storage!
Was packing ip it gets too expensive
Judy was great and explained everything well.
Judy gave me super service. The property is always clean. Thank you
Judy was very helpful and polite and friendly and respectful which I and my wife really appreciate her service thank you for having employees like her and cause of her helpfulness I am sure to send friends and to future business
Best place to store your items the manager is always helpful abd very kind . Thank you Judy for being a great example
Just moved here from Minnesota and Judy was great getting me set up with a storage unit. Explained all the details very well and walked me through the App to be able to get in and out of the building. Great experience over all! Would definitely recommend!
Judy was super helpful and informative! Our moving situation is a bit complicated and she definitely helped answer lots of questions which minimized our stress. We really like their new app which allows us to access our unit semi “hands free”. Definitely recommend!
Judy takes my payments every month. She's great...
I have had the most friendly as well as professional service experience. Thank You
Lynn the property manager here was absolutely amazing. She took care of my situation with the upmost care and was very professional. This is the first time I’ve ever had to get a storage unit and I am so glad I chose public storage! Thank you so very much Lynn you are exceptional at what you do!
Judy helped with our rental today she was very fun with the kiddo’s thank you
Very friendly, helpful, informative. This establishment is very clean and well-organized. Prices are more than I expected for the space, but what isn't more expensive these days. And there are unavoidable add-ons. Just like a commercial airline ticket except you don't get to go somewhere fun.
Donna was very helpful and knowledgeable about the units.
Judy was so nice & help us find a nice spacious storage to store all our things…and I also seen her cleaning which was a first for me at any storage location…so shoutouts to Mrs.Judy keep up the hard work!!!
Judy was very helpful and knowledgeable. The place was really clean!
Judy was the very best from Stat to finish, was so sweet, helpful, understanding, knowledgeable and just a joy!
Give her a raise!
Judy is the very best ever!
OUT OF 10 STARS...SHE GETS A 20***
Judy was awesome! She made everything easy to understand. Much appreciated.
Judy has amazing customer service! I would recommend this place hands down.
Judy is awesome, she helped me get into my unit easy peasy! Spacious unit and really reasonably priced!
Judy was amazing and helped me find the unit that met my needs.
Judy was awesome and super helpful! Would highly recommend!
Judy was really helpful. I have 2 units and she went above and beyond in getting everything done very quickly. I like that the property is very clean.
Judy made our experience so seamless and easy. She was friendly and professional and made sure we had all the information we needed to select the right storage unit to suit our needs. She walked us through the process and I’m very appreciative of her attention to detail and exceptional level of service. In addition, the facility was very clean and organized and I feel so good about our belongings being stored safely. Thank you Judy!
The office staff working was very pleasant. She had many people coming at once, but handled it nicely and provided great customer service. The space I rented was clean and the move in process was very quick. The app makes things very convenient!
Today i started renting a storage space from Public Storage on Greenfield Road iin Gilbert. I was provided with exceptional phone and in-person from Judy. Judy walked me through setting up my account, helped me set up an app on my phone, showed me how to access the gates and doors with this app, and showed me my storage space. She was awesome to work with!
I have a great experience with Judy, who provides excellent service and help to me.
Always helpful. I had a lost key Judy helped me find a locksmith and made it so easy to access my unit.
Judy is very good with customers and has good customer service skills. Would recommend this property for all your storage needs.
Had a wonderful experience at Public Storage , I met with Judy the site manager about getting a unit , she was very helpful and respectful got me a amazing deal on a unit
Judy was very efficient and patient.
Judy was extremely helpful. The facilities are clean, much better than the last place in Denver.
Public Storage is the worst organization on the planet. There are no regulations on them so they constantly jack up the price whenever they want for however much they want. I detest them in every sense of the word.
Judy, was very helpful and made the rental process a breeze. If you are going to rent a unit, Judy was very helpful and informative. She was amazing!
Rented a storage unit yesterday afternoon at this location through Donna. She was very helpful and informative. Addressed all my questions in a professional manner and made my decision easy to make.
Great service from Judy helping me in office today! I also have had a great office experience with Donna when I signed up for a storage unit. Everything is clean and the both Judy and Donna were kind and super fun to talk to in office!
Judy is very friendly and helpful. Public Storage is very clean and nice.
Judy was super helpful with our trip today!
So friendly and helpful! Judy was amazing and so helpful. Not your typical storage experience! Thank you!
Staff was very knowledgeable, courtesy, and respectful. She helped me in a timely manner and had A+ service, Judy was awesome.
Judy was very helpful, especially when I needed a dolly to move a filing cabinet.
The lady at the desk was so lovely and helpful. Answered everything I needed to know efficiently.
Judy was so awesome! She helped me with my payment and is just always so friendly and professional when I come in or speak with her over the phone. I've truly never rented from a more wonderful persin!
Great customer service with a smile. Rachel, was very helpful during our stressful moving.
Sharon was super helpful! Happy to do business with this public storage!
Ms. Sharon was fantastic! She was really helpful.
Great help from Sharon, very helpful and fast service :)
Sharon was very helpful and very kind
Sharon is the very best.!!! Amazing and lovely.!!!
The best ever Sharon with a beautiful smile
She has helped me again today. Thank you
Sharon was fantastic such kind sweet patient woman
Sharon is wonderful! Public Storage is great. Been happy the entire time I've used them.
Sharon was a wonderful and most helpful property manager. She made our visit efficient and pleasant. She is the best!
Sharon is very sweet she and I had spoke for weeks for our move and getting us into a unit, not only that but she found me a big enough unit in our budget and made every very easy.
Great tech that allows for remote door opening. Very convenient space.
Always prompt and amazing service! Sharon is amazing , so appreciated all of her help!!
Sharon has always been very helpful!
Ms. Sharon, is the nicest person . She was very helpful through the entire process. The facility is very clean which was very important to me . She made every effort to show me the site , my unit and answer all my questions. Would recommend highly . :)
It was a very clean, sharon has to be the nicest person in mesa. She will work with you if you communicate with her. She makes sure ur stuff is safe and well! I'm glad we chose her as she takes pride in her job
Sharon is absolutely helpful and cheerful! Very efficient too.
Sharon, was an amazing help! Great customer service and overall great place. Thanks again Sharon!
The office staff are beyond helpful! They helped my dad and I set everything up but also went above and beyond to help me cancel my other storage unit with Public Storage. I am so appreciative of their help and look forward to storing my items here!
Great place - friendly and helpful staff!!🙂
Great places to store stuff
Awesome service from Sharon
Sharon was awesome and so very kind in a terrible time of chaos. It was awesome to see a smiling face and great energy. Everything went very smoothly and i was also assisted with my application setup!
Estoy muy agradecida por tener un lugar donde guardar mis enseres. Un lugar seguro, responsable y con personal muy profesional, amable, dedicado a su trabajo. Recomendaré a todos mis amigos
Sharon was the best. God bless her.
Sharon was a great help!
Very clean and well organized facility.
I appreciate all the help Sharon. Thank you much.
Great place to get a storage spot. Very easy and affordable
It’s a very nice clean establishment. The staff are very nice, helpful and professional. Sharon whom started my account and unit was very pleasant. Ashley and Dave where excellent and kind. I would recommend this location to anyone.
Sharon was very helpful by removing some late fees that were generated by mistake. Also gave me important info on how to get better rates & service. Great job Sharon!
Sharon was so helpful with my new storage unit she made my ! Very happy with the awsome help.
Sharron was amazing in both her communication and the ability to find a solution for my needs!
Sharon is absolutely amazing to work with! So informative and just a welcoming presence. We are so blessed to have found this Public Storage and Sharon!
Great place. Sharon was very friendly and helpful
Sharon has been extremely helpful and a very nice lady!
Sharon is absolutely awesome!!! Answered all my questions and concerns and she is a great Public Storage teammate!!! A true asset to your company... love her!!!
Sharon jumped right in to help me get set up, including helping with the app. I would've been lost without her. What a great Rep!
Have had a storage space at this location for over 2 years
Sharon has always been very informative, friendly and helpful! I have always felt physically safe going to my storage unit. Never worried about my belongings!
Sharon was very helpful and patient with helping me with my app application
Sharon was so helpful getting us set up with a unit. It was quick and easy!
Sharon was very helpful made the transaction go smoothly.
Excellent customer service at this location.
Went in Sharon was the best great customer service
Attentive and friendly staff
Sharon is very patient, kind, and helpful. I love renting here.
The best of the best of the best.
With honors.
Sir.
Professional and friendly. Sharon was great!!!
Fantastic customer service! Thank you for your help!
I wouldn't go anywhere else. Thank you so much Sharon for all you do!!!
Sharon was amazing! Extremely helpful - and went above and beyond to make sure I was taken care of
Sharon was so amazing and friendly! She is the best part of renting from Public Storage! Thank you Sharon!
Sharon was so nice and very helpful she made the process of getting a storage unit so easy 10/10 service very much appreciated.
Matt was awesome! He help yay. He needs a raise
Still amazing, she was very helpful with showing me a new unit
Sharon was super helpful!!! Thank you so much!!
Sharon has been very helpful in getting us into just the right sized unit today. We have had units at public storage for a few years and have always found her to always be positive and accomodating!
Sharon is the best !! We enjoy her a lot !!
Sharon was extremely helpful. The property is clean and safe
Sharon is fabulous hank you for all your help
Sharon was hands down the best customer service representative I’ve dealt with in my entire life living in Gilbert, Arizona. She went as far as stopping everything she was doing to physically come out in 100+ degree heat to inspect a problem I was having at my unit. Not only was she extremely helpful in the entire process, without hesitation she offered to take care of the issue for me. As a first time customer here I can definitely say Sharon and the staff here will go the extra mile for your business! Job well done!
Great experience thank you
Sharon was amazing! We came in right before close because we had some furniture we needed to find storage for, and she made sure we were taken care of. On top of how awesome she was, the place was spotless too!
Sharon was awesome! Make sure to come get your space here at Public Space. So sweet + helpful
They make it real easy to access your property
Super great staff and excellent location. We've rented from this location for years. We love this storage unit facility!
Sharon was awesome!
She was very helpful and friendly.
Facility is clean and easy to access, but when the price for a 5x5 space hit $85/month (when I first became a customer it was $55/month) AND the area around my space flooded AGAIN damaging my items on the bottom of my storage room for a second time within 6 months; I knew I was done with this place. I also thought it was thoughtless when they handed me the broom to clean my flooded area and offered no assistance for my many items that became wet when it was THEIR poorly constructed facility that failed.
Sharon and Kris where very helpful! Excellent facility and service!
My customer service experience with Manager, Sharon was amazing!! She was so easy to work with, patient and very competent!!
Sharan was AWESOME. she was helpful and informative. Thank you for GREAT customer service.
Jeff and Sharon were knowledgeable and assisted me with all my needs.
Excellent service, thank you Jeff and Sharon. Very friendly to work with.
Sharon was absolutely fantastic help. Thank you very much
Sharon is awesome! Super friendly and extremely helpful. GIVE HER A RAISE
Sharon was wonderful and very helpful. She walked me through everything, I definitely recommend this Public Storage
Sharon was so nice and helpful when getting my storage unit. Also the property was super clean. Definitely recommend!!
Quick and easy to book and get into 😌👏🏻
Thanks Sharom for your help!
You were awesome!
Great fast friendly service , had us set up right away ! Sharon & Austin are so great!
Its clean and easily accessible with 26' moving truck with 4 wheel car trailer hitch attached. The front desk was nice, polite, and helpful. The only reason I am not giving it a 5 star is because you have to reach the front desk by calling/online unless they happen to be in the office. Def inconvenient. All in all, I would recommend this storage any time.
Excellent service. Great attitude. Austin is awesome.
Saundra is absolutely amazing very very helpful. She is the best!!!
Saundra was very helpful and did a great job helping us!! Definitely made the whole process easy and fun!! :)
Saundra was great and made it easy !
Beautiful property, Sharon is amazing and keeps up on everything ❤
Came to public storage today to get another unit and Ebony was so helpful and intuitive.... I appreciate the wonderful customer service
This is the greatest customer service ever. Ebony your a amazing and hope to see you more. Sharon is the best trainer. Come down and see the best ladies in the business.
No stat patting, ill give a rating bassed on how I feel dont presure me to give you 5 stars cause you told me to. Also you guys keep raiseing your rates for no reason for the past year, making it difficult, were probably going to moving our stuf cause we cant afford to pay your rates anymore.
Ebony and Sharon were great to work with and were a great help to me.
Sharon, is the best.. thank you so much!!
Just want to shout out a hugh THANK YOU to Sharon! She went above and beyond to help me out!
My first time renting here and it was so fast and easy! Thanks to Jay and Sharon!
Jay and Sharon were fantastic!!! They helped me get exactly what I needed!! Highly recommend!!!!
Jay andSharon super helpful.
DO NOT setup an account with auto pay as Public Storage does periodic increases. These increases can EXCEED their own going rates! When caught with their hand in the cookie jar they did nothing to retroactively refund the difference. My fault for not watching closer. My original rental price $129/mo. Current market price $154/mo. The current periodic increase $197/mo.
The "owner" commented reviewed and sent another bill...is zero stars an option.
Sharon/ Randy/ Michael are the BOMB.com
Thank You for your support
Thanks to Mike and Sharron for the new move in
Sharon was extremely helpful walking me step by step through how to utilize the new and improved app. Absolutely would recommend anyone to come work with her to take care of any storage needs!
Ashley was terrific and extremely helpful and very very knowledgeable. Keep her,she's great!
So nice and friendly really appreciated that and i was in and out ..now that was a plus thx public storage
Michael and Sharon gave fantastic service and were focused on my specific needs for storage.
Sharon and Bre were wonderful and helping. Great job
Sharon was so helpful in walking us through the process. Very pleasant experience. Highly recommend.
Great customer service, wonderful to work with! Recommend Sharon to anyone looking for storage needs.
Rebecca and peet helped us get a stuck lock out of our unit in a speedy manner excellent service.
Rebecca and Pete did an awesome job! I had an issue with my lock being stuck in my unit and they worked hard and diligently to get this issue resolved. Even offered another unit in case they couldn’t fix my current unit. I can’t thank them enough for all they did and communication they followed up with me. Thank you so much again!