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Public Storage Self-Storage Units at 2940 John Hawkins Pkwy, Hoover, AL
Address
2940 John Hawkins Pkwy
Hoover,
AL
35244
Full Service Kiosk Available
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
-
5'x5'Online only price$ 30/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 30 /mo $ 39Best Price Label+ one-time $29 admin feeHurry! -
10'x5'Online only price$ 52/mo
Small 10'x5'- Climate Controlled
- Upstairs/elevator
$ 52 /mo $ 69Best Price Label+ one-time $29 admin fee
-
7.5'x10'Online only price$ 73/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 73 /mo $ 97Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 81/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 81 /mo $ 108Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 138/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 138 /mo $ 184Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 147/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 147 /mo $ 196Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Hoover
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 412)
Katrina, Whitney and Nicole are Great, they always know how to help! 👍🏻
Awesome customer service from Nicole!!
Katrina was so much help with the move! Thanks again!!
Whitney provided great customer service! Thank you!
Katrina was amazing!
Katrina really made it easy to find the space I needed, and at a reasonable price!
And this is why I’m moving out. You’ve raised the rate twice in one year almost doubling the original rate and charging more than you advertise on your website. I will never deal with you rip off artists again and will be sure and spread the word anout your business practices at every opportunity.
Thanks to Nicole, Katrina and Whitney!
I love the space, just need better carts and more then Two,,,something like this for one person can move mattress and headboards…
Great customer service
Katrina’s the best! So sweet & helpful!
Convenient
This place constantly raises the prices (I understand it is an effective business model) and it is almost impossible to end the contract on the app or online. No one has answered the phone or returned my phone call as I have tried to move out.
I am very unimpressed with how they conduct business at this facility.
I will be curious if they try to resolve this situation.
I needed to transfer to a smaller unit after removing some items from storage. I’m military and was only in town for one day and Casey and Nicole were super helpful and got everything taken care of for me. Thanks!
hey, my search for a public storage places over now that I met Katrina and spoke to her on the phone. She was super helpful and got me all fixed up quickly and professionally.. she got me all set up in a friendly kind of family atmosphere personal approach and now I may be even getting a bigger unit because I’m kinda excited about the whole operation and how it works with the apps on the phone and a clean air conditioned operation. Whoever hired Katrina for the job made a great selection. She takes care of customers the way they should be. It makes them feel at home. What an asset to the company.
I Notice that they only reply to good reviews but I will write one anyway.
An elevator is always broken, It’s is HOT no A/C at all. While moving out of my unit today a women took it upon herself to move my items from in front of the doors because “holding the doors open can break them” and advised that I entered in the code every single time to unlock the doors which is just overall very inconvenient. Me and my crew were already struggling using the only elevator available while 3 other families were moving stuff in/out.
Moving is stressful. My little card board box that was in front of the door was not only helpful to me but all the other families as well. Please, don’t make it harder than it already is.
Nicole was very friendly & willing to help me with my request to upgrade to a larger unit. She has a Great personality & is very knowledgeable in the work she does.
Wonderful customer service. Casey was very knowledgeable and helpful with getting our unit rented.
The place is great.
I came to the property yesterday in search of a new unit. Nicole, was very helpful and patient with the process. I’m looking forward to using my new unit, and it’s all thanks to Nicole.
Best customer service I had in years I recommend anybody that can to go this property for excellent customer service the lady Nicole is the best 👌🏿
Every time I come here to my storage unit I swear something is broken, out of Order, or messed up. I came today. Can’t get in the door due to it being stuck/cracked open. Can’t get anyone on the phone except customer service for all of the public storage facilities. She was rude. Saying I needed an appointment. Makes no sense. If you’re gonna go up on price at least make sure everything is 10/10. Very frustrating when you can’t get into your storage unit.
Whitney and Nicole were both very sweet. Whitney helped us get set up with our unit. She was extremely helpful!! Clean storage area.
Nikki did a great job helping set up my registration for my unit. She was patient, professional, and courteous. Thanks a lot!!
Jasmine was amazing! I have never had a storage unit before.She showed me every unit in every size and also told me all of the security features on the property while we were walking together! I truly appreciate the amazing customer service! Thank you!
Awesome!! Customer Service (Jazmin ) Nikkie and the rest of the staff very polite and very helpful, explaining the whole process ..I would highly recommend renting here .Unit was very clean.
Nikki D was the best and she found the perfect space for me for my household, I love her attitude definitely recommend her
Sonja, the manager at the location on John Hawkins in Hoover, AL (#29159), is very courteous and made sure rental was a breeze. The facility is clean and secure.
Update: rental prices have gone up over 30% on us so that annoying.
Update: now it’s up to nearly DOUBLE! Docking yet another star!
Nikki D was the best, I only came in to make a payment and she seen my bill was going up and she got a decrease, my app wasn't working she gave me my code and explained to me how to work it and then update my information she was very nice and knowledgeable about the property definitely recommend her at any property 10/10 highly recommend!!!!
I had a great experience thanks to Chris, Van, and Eli helped me tremendously!
Had a great experience the other day with the manager Jasmine.She was so polite and I was able to get the right storage unit I needed for a better price and location.
Great facility. Great staff. Great location.
The young lady that qas working the offiice was and is great
Nikki was so nice and very helpful from start to finish. She showed me the unit(s) and gave exact pricing with proper expectations for price changes etc. down the road. Glad I chose Public Storage.
Whitney is the sweetest and most helpful person! I had no idea on what to do or where to even start and she was so patient and informative. Every business needs a person like her.
Whitney's warm and friendly approach made the process of storing my belongings a breeze. She went above and beyond to assist me, answering all my questions with patience and expertise. Her dedication to ensuring I had a smooth experience truly stood out.
In an industry where customer service can vary, Whitney's kindness and professionalism made all the difference. She made sure I had the perfect storage solution and even provided helpful tips to make the most of my space. 📦
Thank you, Whitney, for your exceptional service and genuine care. You've made my storage experience at [Your Storage Facility] not only easy but also enjoyable. I'll definitely recommend your facility to friends and family! 🙌
If you're in need of storage with top-notch customer service ask for Whitney – she's the best!
#ExceptionalS
Undre was so helpful with getting me the correct size unit to making sure I was accurately logged this guy deserves more the 5stars
Undre was extremely helpful and knowledgeable. Great customer service and the process was easy and quick. Thanks, Undre for such a pleasant experience 😊
Undre was great a good listener
Very clean facility. Property managers are always helpful.
Undre had perfect customer service, easy process.
Undre and Whitney was excellent with the move in they was wonderful thanks
The employees Undre and Whitney was wonderful and very helpful. Very nice, will definitely refer this storage to family and friends.
It was amazing Ms.Whitney was so very patience. She worked with me to understand everything from the beginning to the end.
Ms brown was awesome!
Very professional, pleasant attitude. Place was very clean.
Moved in to a space this weekend. Upon arrival, quickly realized the space reserved would not accommodate what needed to be stored. I went in to the office and spoke with Whitney. She was kind and had such a great personality. She was able to help me transfer my reservation to a space the next size up seamlessly and quickly. We were able to continue unloading our storage without a hiccup. I appreciate the ease of this transaction and the efficiency and kindness of Whitney.
I had a well mannered young lady Jermeria to help me. I thank her for her help.
I met a young women name Jermeria brown she was so sweet. Other storage places I have visit were rude and very unprofessional but she was the best..
Jermeria brown was so helpful anything I needed she provided. Any question I asked she was always willing to help never showed any sign of annoyance great person
I love this location , Undre greeted me as I came in . He also helped me with everything I needed and he made sure my items was secured and safe. He shows good customer service skills. Last location I put my items into storage was worse. I salute Undre for being nice and not catching an attitude. I would like to thank the young man Undre for helping me .
Mr. Undre answer every question I had to ask ,he was so kind and helpful nice person to talk to he made me fill like my items are safe and secure. Also he put a smile on my face. Thank you a lot mr undre
Great Facility. Clean units, easy to use. Great Security. Helpful staff
Highly Lack of: consistency, security, equipment, and lighting. You have our family bring flashlights. We plan to cancel asap, bc you never have a dolly AND we're left vulnerable in a dark empty, unsecured space. Oh, found a gross roach in our area 600 spot;the weird spot with stairs?!?!? Please get pest control,and LIGHTS, DOLLYs. I had someone follow me to my car and help unload due to the need of a dolly. Ridiculous!!
Yesterday I came in around 1 or so. An at first I thought nobody was there. eventually somebody came anshe helped me out in such a manner that want to Fast but also not to slow. Great customer service An conversation. Would love to have her help me everytime.
The employee at this location is quite grand. Always gives great communication A tried to get me to fully understand what’s going on with my unit An as well as remind me to pay my unit on time. Thank you public storage for treating me with hospitality everytime.
Whitney was awesome and so helpful!!!
I used them for a short-term rental and worked great. They have an elevator between floors (iStorage in Hoover does NOT!) Also, when I moved out, they credited me for unused days (iStorage in Hoover does NOT!)
Manager was a very professional and a very nice lady.
Ebony was very professional in helping me find the right storage building . She answered all of my questions .
Ebony is great! She’ll get you what you need.
Clean
Very helpful. Nice facility.
Rhett was amazing
Rhett was so helpful! I had to get a storage unit super fast and he showed me the best unit! 5 stars!
Rhett was very helpful and pleasant to work with
Rhett was great at letting me know what size unit I needed for my stuff, and made getting in really easy.