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Public Storage Self-Storage Units at 3232 Lorna Road, Birmingham, AL
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 22/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 22 /mo $ 29Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 32/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 32 /mo $ 43Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 41/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 41 /mo $ 54Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 78/mo
Medium 10'x10'- Outside unit
- 24 Hour access
$ 78 /mo $ 103Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 79/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 79 /mo $ 105Best Price Label+ one-time $29 admin fee
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8'x20'Online only price$ 96/mo
Large 8'x20'- Outside unit
- Drive-up access
$ 96 /mo $ 128Best Price Label+ one-time $29 admin fee
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10'x26'Online only price$ 226/mo
Large 10'x26'- Outside unit
- Drive-up access
$ 226 /mo $ 301Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 276)
Ms. Katrina gave excellent customer service . I was very very pleased!! and the office decor was beautiful!
Katrina is amazing! She was incredibly helpful with my payment issue! I would have been lost without her help and so grateful for her assistance! Katrina deserves at the very least a HUGE raise!!!! Thank you so much Katrina and my family will definitely continue using public storage because of rockstars like Katrina!!!!
Love Katrina, she is amazing. Very professional. I have been renting from this property for several years now. And it's always pleasant with her
Rates have been hiked 3 times in a single year. I went from paying roughly $200 a month (already more than most places) to over $400 a month. Then on top of that. I have two units and the prices were never the same. One I was paying $178 at the start. Perfectly fine. The other one which is the same exact unit, I’ve always paid over $200 for a month. Now they want over $400 for just one!?!?? This is getting a bit ridiculous. Prices vary greatly, no 24 hour access (which plenty of places offer) and a rodent problem. Not only I’m I pay ludicrous rates all my items are getting deficated, urinated and chewed on by rodents. I honestly don’t know how they have such high ratings without just botting reviews. Or people are really just this stupid.
Thank you Whitney!
Excellent Service Ms.Katrina Was So Nice And Helpful At The Lorna Road Location
Great service!!
Katrina was awesome and so helpful!
Great staff at this location!! The property manager, Katrina, made sure that she covered all of my questions and was very knowledgeable of her facility. She was very professional and made me feel like a welcome customer even before I became one. She is a fantastic representative of the company and makes me want to recommend this storage facility to all of my friends and to anyone needing a safe and well ran storage facility.
Katrina, Whitney and Nicole are great .
Katrina , Whitney and Nichole are all amazing, Keep up the good work. I recommend this unit.
She is a amazing person and she is a good person
Nicole and Whitney is always helpful whenever I need assistance.
Has been a very nice experience thank you cristina
Katrina called me on behalf of another property and spoke with me about some units. She was awesome to speak with. Definitely recommend people to these units
Nicole was a great customer service rep. Easy to work with
Nikki D was the Best we came down from New York and we had to Travel back to Ohio to drop off a custumer unit but she help us to our business ítems until we return back but we been here all day and she been helping with everything i am truly please with our services
Nikki was the best and so sweet at first I wanted a 5*10 and I told her what I was storing and she told me a 10*10 would be best and we walked around and talked and she showed me how to store everything then we download the app and she showed me how to work it and my code she was real cool to work with, I'm glad we came across each other
Darron Had to untangle a really nasty issue and handled it extremely well to my great satisfaction.
Darron is wonderful to work with! Very helpful and kind.
Sam was so helpful and very professional! He has great customer service skills!
Chris did am amazing job. Thank you.
This location was professional and highly helpful. We didn’t have a dolly on hand to use but they a dolly for us just that’s was awesome !
No one is ever on the office to help you. I moved out of my storage unit 3 weeks before my next was due and they still charged me the following month. My account is now in collections and I don’t owe anything.
They have good deals and also the customer representative Undre was very helpful, knowledge, professional, courteous and kind!
Chris was very informative and easy to work with. I highly recommend this place!
Whitney was truly amazing with her customer service.
Thanks undre you is a blessing the ps app is great thanks for being a team player
Undre was a big help with our move in he showed me multiple units until I was satisfied thanks ps
Undre Top tier Custom service!!!… very patient and willing to show me around before I made my decision because this is my first time renting a storage thank you 🙏🏾
Excellent customer service
Excellent customer service
If you need storage come to this location there's a QUEEN at Lorna Road that go out of her way for your business and help with all packing needs.
Queen at Public Storage on Lorna Road is a superb employee! If I could rate her customer service as 1,000,000 I would! I loved her spirit and warm words of kindness during our phone call! Public Storage is blessed to have an employee as great as her.
Super pleased with Public Storage so far! They helped me find the perfect unit, for a decent price as well as had been told what to do about my insurance coverage step by step from Johnathan!
Queen
Queen really can answer your questions. Loves movies. Especially Charlton Heston.
I’ve used this location for the past 2 years and Queen has been absolutely fantastic. I highly recommend this location for your storage needs.
Queen was so lovely and a joy to talk to. She was so helpful and put a lot of effort into helping me and my family, whether the task was big or small!
Good
Queen is great
Queen is the best! She had great customer service and she is so helpful!
Queen was very helpful and was great I would recommend them to anyone
Great costumers service
Queen is very helpful and go out her way to make sure you get not only a good deal but a great experience. Don't forget to download the APP
Queen is wonderful I recommend her services she was amazing.
Ms Queen has been an asset in my journey..I appreciate her service m will recommend...THANK YALL DO MUCH ESPECIALLY FOR HER!!! HAPPY NEW YEAR
Today Queen help me with my account. She was very professional and knowledgeable. She made my call experience very smooth.Thank you again Queen.
12/07/2022
I just wanted to take some time to Thank Queen for the assistance she provided my family and I when deciding downsize storage units. The level of customer service she provides goes above and beyond and she makes sure to follow with the customer to ensure they are taken care of. I don't have words to express my gratitude and thank you for your kindness towards my family and I.
Happy Holidays Queen and thank you again for all your help!
Sylvia Peral
12/07/2022
12/2021
Just want to thank Felicia who took care of me for the rental of my unit! she was very helpful, sweet and went above and beyond to help resolve an issue we encounter while renting my unit. Great customer service! Thanks Felicia! :)
Ms. Queen was extremely helpful and knowledgeable about the process and services that they provide.
Queen was awesome!
I had a great experience and the person working there named Queen was very knowledgeable and helpful, she made sure I was very informed and answered all my questions, her customer service was A1.
I enjoyed my stay at public storage.
I just want to thank Queen and her staff for always being so helpful to my family and I when it comes to our storage needs! We have been renting units here for years now and we are so thankful for their willingness to help us find the best unit/deal for us! On behalf of my parents and I, thank you for all your help!
Queen is truly helpful, kind, and professional. She offered comfort and relief in a stressful situation. I recommend this facility & the property manager 100%.
Queen was a great help today. Thanks
Loved this place for over 18 months. My only complaint was my rent went from 49.00 to 111.00. Same space. Just cant afford anymore. Sad
The service provided here went above and beyond all of my expectations. I never write reviews but the service here, especially by Queen, made me need to talk about my experience. I had a lot of questions about the storage units and Queen was so educated and kind as she answered all of them. I was running late for something and forgot to put a lock on my unit and Queen noticed and put it on my unit for me. I have had nothing but the best experience here and that is all thanks to Queen. For any college students I couldn't recommend this place more!!!!
Alicia was super helpful showing me my new unit! They have a great business model here
Queen is awesome and so is Jordan. Thanks so much for the service
Great place!!! Alicia was very helpful and caring! I would recommend her services to anyone!!! Great location! Great customer service!!
Very helpful service!! Ms. Queen was amazing with going through the processes slowly and surely. She needs a raise for as kind and helpful she’s been!
Poor management
Sarah was very kind an very helpful!!! Awesome service
Great Job Sarah
The customer service is Great!! I’ve experienced two great workers including Sarah!
Outstanding service and Sara was so helpful